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Quality Inn Central Denver

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200 W 48th Ave, Denver, CO 80216 (Formerly Plaza Hotel)
Best prices for: 1 room 1 guest
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Quality Inn Central Denver
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Quality Inn Central Denver
Quality Inn Central Denver
Quality Inn Central Denver
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447 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location in downtown Denver. Convinient little coffee shop with sandwiches ect on bottom floor. Lobby bar is nice too. Staff was friendly and helpful. My pets were super spoiled!! Lush beds were delivered as well as bowls and waste bags in a cute holder. My dogs spent the day lounging in the window overlooking the street. Pet fee is... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

We do love dogs at the Quality Inn and are happy to hear they enjoyed their stay too. Thank you for sharing your experience. We hope to see you again soon on your next trip to Denver. More 

Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at this hotel a few times, and it seems like the service has gone down and the price has gone up. Upon check-in, the front desk clerk stood and stared at the computer screen for five minutes, never once communicating with us. Finally, we get our cards back and she briefly tells us about the shuttle and... More 

Was this review helpful? Yes
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Thank you for returning to the Quality Inn. I do apologize for the mediocre service you received on this stay. We are always training our staff on how to take care of our guests and we do use feedback like this to remind the of the importance of every guest and every guest interaction. I hope you will consider giving... More 

Sault Ste. Marie
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 4 nights last week. It was a pleasure trip to Denver to see a few hockey games and explore Denver for the first time. We went there all the way from Ontario Canada. It was a vacation package booked through Southwest that we got for an extremely great deal with this hotel as our... More 

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Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Lynne904, We are so pleased that you had a great stay and took the time to share your experience. Quality Inn Denver is affordable alternative to Downtown Denver hotels and it is nice to hear how you took advantage of our services especially our shuttle. We do agree the shuttle service sets us apart from other hotels. Thank you for... More 

Rapid City, South Dakota, United States
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend, my parents and I were going to a Fleetwood Mac concert and chose to stay at Quality inn. The reason I chose Quality Inn over other hotels in the area was: The fact that the price was at $84 even though all the other hotels were skyrocketing prices because of the concert. They only charged $15 per pet... More 

Was this review helpful? Yes
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Thanks for the fabulous review. We are pleased you received a great value and had a great stay. We agree that staying with us and using our complimentary shuttle to concerts at the Pepsi Center is so convenient and easy. We do love dogs here at the Quality Inn and are glad you brought your pooch to stay with us... More 

Houston
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Cold shave and cold shower. This hotel seems dated and not in the best location; however it is conveniently located near the Salvation Army store. I had business downtown but not sure if many other guests had downtown on their agendas. Good two star value. Room was clean, but did not get warm water in the sink or shower until... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Doug A, Thank you for taking the time to share your experience. I apologize for the cold water in your shower. We do have some issues at times with some of our rooms. We are working to correct the situation. We do believe we offer a good value for our location and services. I hope you will stay again, More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We were extremely happy with our stay. The shuttle service was great and allowed us to explore 16th street mall, and later attend a concert at the Pepsi Center without having to worry about driving. They were prompt and saved us a ton in cab fares. Also, the breakfast was good...typical fare that hotel breakfasts usually have. We will return... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Ramona W, We are happy to hear you had a great stay and enjoyed our services especially our shuttle. We do agree it is a economical way to see a concert or attend a sporting event in Downtown Denver. Thank you for your review and we look forward to hosting you again on your next trip to Denver. More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros - Julie in restaurant, very nice & helpful. Complementary shuttle to/from Pepsi center was great, John very patient with phone calls for directions to new pickup point. Breakfast, plenty of it, hot and tasty. Cons- no hot water the following morning, vending machine and change machine didn't work. Restaurant/lounge closed at 10 pm on Friday night :( Redemption -... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Dear Lisa W, Thank you for taking the time to share your experience at the Quality Inn. i am happy to hear that John, Julie and Nicole provided you with personalized and helpful service and that you enjoyed our shuttle to the Pepsi Center and our hot breakfast buffet. I apologize for the cold shower. We are working to make... More 

wyoming
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay at this hotel 4 or 5 times a year when in Denver. The staff is always very friendly and while the hotel is a bit older, it's always very clean. The shuttle driver is a hoot! Very friendly and full of information about what to do and where to go downtown. See you again in a couple of... More 

Was this review helpful? Yes
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Those are beautiful words to our ears " We always stay here." We appreciate your loyalty and business. Our goal is to ensure all our guests leave with the desire to come back. It is so nice when we succeed. Thank you for taking the time to share your experience. See you soon! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

I loved this hotel. It was everything I needed it to be. A bed, breakfast, and shower stop. This hotel was the perfect launch pad into the city of Denver for many late nights and also great for hopping on the highway to go to the beautiful scenery. The hotel was a little difficult for Lyft and Uber drivers to... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

We appreciate your endorsement of our hotel and the city of Denver. We are so glad that you found the hotel to be friendly, a great value and an easy location to get around the city. Thank you fo staying with us. More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

I had an emergency and came from the Ramada hotel where the manager refused to give me the shuttle. Luckily I'm a Choice privileges member and John at quality inn central said we would be glad to assist you even though I wasn't a guest. Now that is what I call TRUE DEFINITION OF HOSPITALITY. 10 STARS for this hotel,... More 

Was this review helpful? Yes 1
Suzanne D, General Manager at Quality Inn Central Denver, responded to this review

Josh, Thank you for sharing that great story about John our Front Office Manager. We are dedicated to taking care of our guest especially our Choice Privileges members. We hope to see your again soon on your next trip to Denver. More 

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