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Hilton Garden Inn Denver Downtown

3.0 of 5 1400 Welton Street, Denver, CO 80202
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Hilton Garden Inn Denver Downtown
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Hilton Garden Inn Denver Downtown
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556 reviews from our community

Traveler rating
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Front desk staff very helpful and friendly. Arranged early check-in and storing luggage after we checked out until we were ready to head to the train station. Convenient location just two blocks from 16th St bus line.

Review collected in partnership with Hilton Garden Inn

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Castle Rock, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Pricey, no on site parking other than valet. No hot breakfast, noise in back area, painting in lobby -and the smell went up 11 floors. Much expected for price and felt we'd been better off in a cheaper Best Western. Was a bit disappointed.

Review collected in partnership with Hilton Garden Inn

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DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this review

Patricia, Thank you for your stay with us as well as the feedback! We are almost finished with renovating all of our rooms and we will have the newest rooms in Denver in 2 weeks. I apologize this project sent smells up to your floor. Please come back and see us once our project is complete so you can experience... More 

Denver, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a clean, well run hotel. Renovation in January of 2015 detracted from lobby, bar, restaurant but that was minor inconvenience. Very conveniently located to downtown entertainment district with plenty of shopping and restaurants close by. Easy if somewhat long walk to Union Station.

Review collected in partnership with Hilton Garden Inn

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DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this review

Richard, I appreciate you staying with us as well as your positive feedback. We will be done with our room renovation in 2 weeks and we should have the new restaurant concept open in early March. Please let me know when your travel brings you back to Denver so you can see the finished product! More 

Contributor
14 reviews 14 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

No mention of major renovation on website. I'd have chosen an alternative location, had I known. Breakfast buffet is on the 5th floor, and eat in a meeting room - not ideal. Bar is in the lobby corner - not ideal. I hear the top renovated floor is lovely, all I get is the construction noise from the floor above... More 

Was this review helpful? Yes
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this review

We appreciate the feedback as well as you choosing the HGI while in Denver. Our renovation of guest rooms will be complete in 2 weeks so I hope you will have the opportunity to come back and see us the next time you are in Denver! More 

Denver, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was treated with dignity and respect by all employees including the cleaning staff and I felt like I stayed in a room that was exceptionally comfortable, with all desired amenities including a great beautiful bed. I slept like a baby as I was in real need of a good night's sleep. I absolutely enjoyed my stay and would highly... More 

Review collected in partnership with Hilton Garden Inn

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Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review

Eliot B, Thank you for the great review. We are always pleased to hear our guests enjoyed their stay with us. Please let us know when you are planning to stay in downtown Denver. We look forward to your next stay. More 

Denver, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The heater in my room was not working and even after changing the heater, the problem got worse. I had to change rooms at 2 AM in the morning and it impacted my sleep and also my work the next day. In the confusion my cell phone was missing.

Review collected in partnership with Hilton Garden Inn

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Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review

Hello Sandeep, I want to apologize for the issues you had with your most recent stay. We here at the Hilton Garden Inn Denver Downtown strive to utilize these comments in our effort to improve the experience for all our guests. I have also reached out to you using your personal email in hopes we can discuss your stay in... More 

Denver
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would have given the highest rating on this hotel because the room, staff, and location are great. However, the hot tub was lukewarm. When we stay at a hotel, we really enjoy a nice hot tub since we do not have one at home. We read the review from a week ago where someone complained about the heat of... More 

Was this review helpful? Yes
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review

Hello R M, Thank you for the great review. I do apologize that there were issues with the temperature in hot tub. I will pass along your comments to our Chief Engineer to ensure our issues are resolved as our goal is to maintain the temperature to be between 102 and 105. Please let me know when you plan to... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed for a weekend. We were in town for a wedding. Location was convenient for everything we were doing. Hotel was clean and very comfortable. For the price I think they could have thrown in the breakfast. Kids used the pool and that area was also well kept and clean. Valet parking, only choice you have, seemed to be a... More 

Was this review helpful? Yes
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review

Thank you for sharing your experience on TripAdvisor. We are pleased you enjoyed your time at the hotel. Please let us know when you are planning your next trip to Downtown Denver. We would enjoy assisting with your next reservation. More 

Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel before heading to mountains to ski. This hotel was clean and quiet. The pool and exercise room were great. We were able to walk to movies and mall downtown. There were lots of great restaurants around too. We will stay here again.

Was this review helpful? Yes
Brian C, Manager at Hilton Garden Inn Denver Downtown, responded to this review

Hello Lulu, We are excited you enjoyed your time at the Hilton Garden Inn Denver Downtown. I will be sure to pass along the great review to our staff. Please let us know if you need assistance with your next reservation. More 

Aurora, Colorado
1 review
3 of 5 stars Reviewed 4 weeks ago

I checked in on Tuesday Dec. 30th for a 3-night birthday stay. The lobby was hectic due to New Years eve and a concert at the convention center. The lady that checked me in, Outara, seemed impatient and some how managed to mess up direct instructions on the billing for my room. No big deal but definitely inconvenient as it... More 

Was this review helpful? Yes
DSBelden, General Manager at Hilton Garden Inn Denver Downtown, responded to this review

Thank you for choosing us for your Birthday stay as well as the feedback regarding your stay. New Year's Eve in Denver is always a crazy time but we certainly strive to provide great service regardless of how busy the lobby may be. Please contact me directly the next time you travel to Denver so we can show you our... More 

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Additional Information about Hilton Garden Inn Denver Downtown

Address: 1400 Welton Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Denver Downtown 3*
Number of rooms: 221
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Also Known As:
Hilton Garden Inn Denver Downtown Hotel Denver
Hilton Denver
Denver Hilton
Hotel Style:
#10 Family Hotel in Denver
#27 Business Hotel in Denver
#36 Romantic Hotel in Denver

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