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Renaissance Denver Downtown City Center Hotel

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918 17th St, Denver, CO 80202
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Renaissance Denver Downtown City Center Hotel
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Renaissance Denver Downtown City Center Hotel
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112 reviews from our community

Traveler rating
    75
    25
    8
    2
    2
See reviews for
11
25
7
52
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vail, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

Michael at the front desk was exceptional. As someone who works in hospitality and greatly values customer service, I would say that Michael was the best front desk agent I have encountered. He has the perfect personality for hospitality. He is professional, sincere and devoted to creating positive guest interactions. He is a great asset to the property. The hotel... More 

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Minneapolis, Minnesota, USA
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hotel has a unique vibe, very comfortable. Food at the restaurant and bar was excellent. Service from hotel staff excellent! We were upgraded to a suite and the room was beautiful. I highly recommend staying here! Overall a great stay!

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New Jersey
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel because it was a Marriott affiliate and close to the client I was visiting. The hotel entrance is not visible from the street but it was surprising as soon as you walk in. This hotel was a former Colorado National Bank and the vault in lobby is a converted little room, The lobby decor is eclectic... More 

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Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Lalalou207, Thank you for choosing to stay with us recently while in the Denver area. We certainly appreciate your feedback and look forward to seeing you again soon. More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

For all us Marriott Platinum members, this property keeps the club lounge open on the weekends for breakfast!!! What a wonderful benefit. The hotel rooms were comfortable and very well maintained. We got upgraded to a suite which was really nice. It's conveniently located to all major downtown attractions so you can walk everywhere. Will stay here again when I... More 

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Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

DMLadyT, As a Platinum member we appreciate you choosing to stay at our hotel while in Denver! We certainly value our Rewards Members which is why we keep the Club Lounge open for breakfast all 7 days. We look forward to seeing you again! More 

Canton, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For anyone who has travel plans to Denver in the future, I would highly recommend staying here at the Renaissance Denver Downtown City Center. Ideally located in the center of town this hotel was once a bank that was remodeled into a hotel but not without leaving a few items behind. No, there's no unclaimed funds laying around but the... More 

Was this review helpful? Yes 1
Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Chuck O, Thank you for giving us a great 5 Star Review on TripAdvisor! It is important for us to be one of the top hotels in Denver and reviews like these will make it happen! Please come and see us again real soon. More 

Huntington, New York
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a rather unique hotel - born from an old bank there is lot of the original architecture that was maintained along with the vaults (that are used as meeting/private rooms). There is enough open space to accommodate the guests having a drink from the lobby bar, a quick meeting or just a place to sit and watch people... More 

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Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Lou M, Thank you for taking the time to post a great review on TripAdvisor for us! Your feedback is very important to us and I will make sure to share it with our team. We are glad you chose to stay with us and hope to see you again soon! More 

Miami Beach, Florida, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time staying at the Renaissance in Denver and it was an excellent experience. New, modern hotel with amazing staff and a great evening atmosphere at the lobby bar. Those of you who workout, the gym is OK but down the street is the Colorado Athletic Club. One of the nicest gyms I have ever visited. Daily pass was $10.

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Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Sam P, Thank you for choosing to stay with us recently while in Denver. We appreciate the great review and hope you choose to visit us again soon! More 

Cleburne, Texas
Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here in November 2014, The Hotel is in walking distance to Mall st. Lots of restaurants and bars within a close walk. Never have to get a cab or drive once there. If you want to stay in downtown and get around on foot this is a great place.. Very clean.

Was this review helpful? Yes
Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Charles H, Thank you for giving us a 5 Star Review on TripAdvisor! We certainly appreciate you staying with us and hope to see you again soon! More 

Raleigh, North Carolina
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visit Denver 2-4 times a month for business. I make a point to stay at the Renaissance when available for the service. From the valet service to concierge. The best service however is Amanda Gray. She works at the lobby bar and in the restaurant. Her knowledge of wines and the ability to pair with food is phenomal. She... More 

Was this review helpful? Yes 2
Joe P, Guest Relations Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Tedrdu, Thank you for choosing to stay with us whenever you are in the Denver area and for giving us an amazing review! Amanda is a key part of our team and we are lucky to have her. We look forward to seeing you again and welcoming you home! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So I travel a lot for business with Marriott and gained the Platinum status. I find it funny that my last three trips the hotels forget the boasted "•Guaranteed Platinum arrival gift †" . This visit was no exception. Gift was forgotten, when I checked in I had made a reservation for a premium room and asked for the upgrade... More 

Was this review helpful? Yes 2
Louis B, Assistant General Manager at Renaissance Denver Downtown City Center Hotel, responded to this review

Dear Mr. J., I apologize that we failed to offer you your platinum arrival gift, and that we were unable to accommodate your upgrade as a Platinum member. We pride ourselves on taking care of our loyal Marriott Rewards guests, and I understand your frustration since we failed in your case. Please reach out to me directly at 303.867.8100 and... More 

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