I had stayed at this hotel the year before and it was wonderful. This time I was so surprised to see that their parking lot was missing! They had a great valet setup but it took time and tips. The super comfortable bed I was looking forward to was replaced with an adjustable mattress that was difficult to adjust. It...
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The Good: Beautiful interior. Very stylish. Excellent banquet/facility rooms. Good breakfast. Polite helpful desk staff. Terrific workout room, in fact one of the best workout areas I have been in. The work out area is spacious and their machines (treadmills) have a tv screen on them. The view of the pool from the workout room is peaceful. The rooms are...
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Thank you for taking the time to write about your experience at the hotel. I am glad you enjoyed the amenities of the hotel, such as the workout facility and the breakfast. I also understand your frustration about the construction and parking. After much thought and discussion we decided that the only safe way to have parking at the hotel...
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Very nice moderately priced hotel in a great location. Even with construction going on in April 2012, the rooms were quiet and very nice. I had a mountain view room on the 8th floor and was very impressed - 4 pillows, great bedding, very nice office chair for my time at the desk. I highly recommend this hotel as it...
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Thank you very much for taking the time to write a review about your stay with us. I'm glad you enjoyed the moutain view rooms along with breakfast. Depending on the weather, the mountain view rooms can really be stunning! We look forward to seeing you on your next visit to the Cherry Creek area.
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The parking lot is torn up to build underground parking with shops being built at ground level. It'll be really nice once completed.
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Thank you for taking the time to write a review. I can understand about the parking lot, I hope you found the complimentary valet helpful while you were here. We are looking forward to finding out what restaurants and shops are going to be moving in so we can share that with our guests.
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I fought myself on whether I should give this hotel 4 or 5 stars but ultimately decided to give it 5 stars. The hotel was easily the nicest Hilton Garden Inn I've ever stated at. Everything was exceptional. Everything but the parking situation. They had complimentary valet because of the construction on the parking lot. I decided to give this...
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Thank you for taking the time to write a response about your experience at our Hilton Garden Inn. We understand the parking difficulties that we currently have and believe our complimentary valet is the best way to overcome that. That being said, we understand the inconvenience of waiting for your car in the morning. We are looking at the correct...
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I stayed at this hotel for three nights beginning 3/18/12. Overall I enjoyed my stay at this hotel, except like many of the other comments I felt the valet service, although appreciated was an inconvenience. Each time I returned to the hotel they asked me if I would be needing my car again and reminded me if I was leaving...
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Florence 155,
Thank you for taking the time to write about your experience at our hotel while you were here. Although we are very excited about the CitySet project that is currently under construction, we are aware that sometimes it can a difficult and challenging process. I wish there was a better answer besides the complimentary valet, as I like...
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I stayed here one night over a weekend. The property is very nice; in its amenities, it's very much a standard HGI, but it's style makes it one of the better HGI properties that I have seen. The lobby is quite large, with a good working area and the standard HGI cafe. The restaurant is not the typical "Great American...
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Thank you for your review of our hotel while you were here. We're glad you enjoyed our modern decor and feel. The construction that is going on next to us is the CitySet project that will include multiple restaurants, shops, and another hotel We are excited for the addition and what it'll bring to our area. We anticipate it to...
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Listen up the construction makes check in a mess,and that's part of the experience,sorry comp valet parking is no improcement,the room had no Internet guest service was no help,read this like other travelers dial on comfort had NO EFFECT bed very hard no one slept well in the family....Checking out no asked how was your stay....I got a discount room...
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First, I want to thank you for taking the time to write a review about your experience at the hotel. I also want to apologize that we didn't meet your expectations while you stayed with us. Based on the construction for CItySet we felt that the best service answer was to offer the complimentary valet service. We are always looking...
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I stayed here for 1 night on 11 December. Getting to the front of the hotel was slightly challenging due to construction, but following the signs got me straight to the valet. The valet was very courteous and helpful, they unloaded my luggage and assured me that my car would be available to me 24/7. I could call ahead and...
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Thank you so much for taking the time write about your experience at the hotel! I'm glad to hear you had such great service at breakfast as did our other guests. Our staff is our greatest asset. We look forward to seeing you in Cherry Creek again.
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I used to travel every week for business and I am a Hilton Honors member, so I have stayed in my fair share of Hiltons. I felt that this Hilton Garden in was top notch in it's class. It's brand new, so you get the benefits of being in a brand new building - i.e. no grimy corners and broken...
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Thank you very much for your review of our hotel. I am glad you experienced the hotel and the surrounding area. We are very proud of the steff we have as they make the hotel. I'll be sure to pass this along to the staff in our next meeting. We look forward to seeing you again in the future.
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113 Reviews
180 Reviews
