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Embassy Suites Denver - Downtown / Convention Center

#11 of 149 Hotels in Denver
Certificate of Excellence
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1420 Stout Street, Denver, CO 80202
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Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,656 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Denver - Downtown / Convention Center
See the most recent reviews
1 review
5 of 5 stars Reviewed February 12, 2014

Have to say, the entire staff was quite friendly and helpful, even during a frigid snowstorm. Kudos to Bridget for excellent room service service. Stylish, sparkling hotel, great views and nutritious happy hour offerings. You can use onsite valet parking, or go with offsite parking.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Hello Greg, thanks much for your kind review and for mentioning Bridget and our terrific room service. We are very grateful to have served you well and we look forward to your return back to Denver. Our team is ready to welcome you again, Stephan More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed February 11, 2014

Travel here every other week, and I haven't had a bad stay yet! Speediest room service ever from Bridgett, and happy hour is a blast with some of the friendliest staff I've encountered. It has a great location, right off the 16th Street mall, too.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Dear Brian, thanks so very much for your endorsement and very favorable rating, we appreciate the fact you stay with us every other week and like our hotel and staff! Special thanks for mentioning Bridget, who is one of our many rockstars! With thanks, Stephan More 

Longmont
1 review
5 of 5 stars Reviewed February 11, 2014 via mobile

Great place to stay. Across from the convention center and near the performing arts center, a great location. Rooms are comfortable and well designed. Staff is very helpful. Especially of help was Emily who was nice enough to fix a glitch in my reservation. Thanks.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thanks for your kind words, we always love hearing from our guests, especially when they recognize our team. Emily is a wonderful asset to us and we are as fond of her as you are. Come back soon, tell all your friends about the Embassy Suites downtown Denver. Kind regards, Stephan & team Embassy. More 

Colorado Springs, Colorado
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 11, 2014 via mobile

This is my go-to hotel downtown Denver. Nice size rooms, great city view and a wonderful breakfast each morning. The front desk handles issues efficiently and professionally. Emily was wonderful handling a reservation issue. Centrally located Embassy Suites is a great downtown hotel.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Dear MTJTraveller, terrific review and thanks so much for your kind words. Emily is our star and quickly becomes one of our guest favorites! We celebrate her, we appreciate you! For team Denver, Stephan More 

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed February 10, 2014

The staff here was extremely helpful. Emily at the front desk gave us lots of info and helped me connect to WiFi and print my boarding passes in the business center. Willy in the breakfast area was very nice, and the parking valets were great with directions. A great location, easy walking to tons of shops and restaurants.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Hello "Denverbound2014", thank you for your kind words and very favorable review. Our mission is to be recognized by our customers as best in the business. Our employee Emily embodies that mission quite clearly and we are honored you recognized her, and us, as your travel option now and in the future. Thanks much! Please travel safe and come back... More 

Vero Beach, Florida
1 review
5 of 5 stars Reviewed February 10, 2014

My sister was stay at the hotel and she was not feeling well. Emily at the front desk went out of here way to take care of her. She did a wellness check and brought her nourishment. Emily went out of her way to help and made me feel comfortable with my sister being so ill and so far away.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Dear Jill, Thank you for your 5 star review and becoming member of our fanclub. Special thanks of course for recognizing Emily, who is a rockstar for us. We appreciate your business and loyalty, and look forward to your speedy return. Please share with your friends about our hotel, like us on facebook and do come back soon! For team... More 

Melbourne, Florida
1 review
5 of 5 stars Reviewed February 10, 2014

Emily at the front desk was incredibly helpful and a pleasure to deal with! Can't wait to visit again in the fall! I will definitely recommend this location to friends or family headed to Denver. Hopefully they will enjoy their stay as much as I did!

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Dear Tammy F, thank you for recognizing Emily and for rating our hotel so well, we are so pleased and appreciative of your comments and friendship to us. Please come back soon, and tell all your friends where to stay when in Denver! For team Embassy, Stephan More 

FORT COLLINS, United States
1 review
5 of 5 stars Reviewed February 10, 2014

Always have a great time staying at this hotel. Perfect downtown location to shops, restaurants, and bars. The hotel staff is very helpful and friendly. Allen helped us with directions and great places for dinner.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your wonderful rating and for taking the time to write a review on tripadvisor. Special thanks for mentioning our talented leader at the valet operation, who is an exceptional ambassador for us. Tell all your friends, always travel safe, come back soon! For team Denver, Stephan More 

Indianapolis, IN
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 9, 2014 via mobile

Erica was very pleasant and helpful at the registration desk and made for a great first impression. Mr. Omelet (Matthew) helped brighten every morning with his friendly greeting and perfect eggs. I'd definitely stay here again.

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Dear traveler, thank you so much for your terrific 5 star rating and review, and special thanks for mentioning Mr. Omelet (Matthew(, we celebrate our team for their terrific guest and service focus. Come back soon, tell all your friends! Always travel safe! For team Denver, Stephan More 

Breckenridge, Colorado
1 review
5 of 5 stars Reviewed February 8, 2014

I stay at the Embassy Suites, Downtown Denver Convention Center, every year for a work conference. I've never had a bad experience. If I could afford to LIVE there, I would! --I only rated the spa 'average' because I did not have a chance to use it and did not look into exactly what is available. I noticed there was... More 

Was this review helpful? Yes
Stephan M, General Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

"If I could afford to live there, I would" -- wow! That must be the nicest thing anyone has ever said about us. Thanks so much for your kind words and great review. Our mission is simple: Be recognized by our customers as best in the business. Our employees know the mission, perform against it and the result shows. THANK... More 

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