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Embassy Suites Denver - Downtown / Convention Center

3.5 of 5 1420 Stout Street, Denver, CO 80202
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Certificate of Excellence 2014
Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,530 reviews from our community

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    88
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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WOrland, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

The room was expensive and the quality of the room was lacking, the smell was unpleasant. On a normal weekend I would have worked to move to a different room but we needed the larger suite and the others available were right next door and unlikely to resolve the problem. Staff were nice, room was generally cleaned but the stained... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Hello Reba N, Thank you for the candid feedback regarding your stay. There are not enough words to express my disappointment in seeing this was the experience you received. I apologize you felt you did not receive the quality of product in your suite. We strive to offer 5 star service and in this we have failed. I would love... More 

Alresford, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We shared a suite with our son, his wife nad two children. The main bedroom had two queen beds, a washbasin and TV whilst the other room had a pull out sofa bed which was quite comfortable and a TV. Between these the bathroom was OK as was the kitchenette with a fridge, microwave and coffee maker. Only bad points... More 

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to write a review of our hotel. I am thrilled you were able to take advantage of our spacious suites and complimentary amenities. I am happy to say we will be happy to stock the rooms with as many amenities as needed so during your next stay please don't hesitate to ask. I hope... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I love staying at the Embassy Suites when I'm attending trade shows at the convention center. My stay is for 6 nights and the room is spacious and clean. This trip I'm enjoying room service quite a lot. The service has been wonderful. Last nite Bridget T brought me dinner and was very prompt and helpful.

Was this review helpful? Yes 1
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you so much for the excellent review! Bridget is an amazing team member and we are fortunate to have her. We can't thank you enough for your loyalty. Your feedback is most appreciated as one of our guest. Thank you again! Nathaniel More 

Farmington, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Had a great experience at Embassy Suites in Denver. The hotel staff was more than helpful and went above and beyond more than once to accommodate my needs and requests. The decor was elegant and beautiful. The saline pool was clean and heated. My family and I had a wonderful stay.

Review collected in partnership with Embassy Suites Hotels

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Grand Junction, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I normally dont stay downtown Denver where the Best Westerns and Comfort Inn's are normally $200 per night. To find a Hilton/Embassy property of this quality in the heart of it Denver for under $200 was a great deal. Zeo complaints all the way around. Just be forewarned that like many downtown hotels, mandatory valet service is the norm.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

I am so happy you decided to give us a chance and stayed during your time in Denver. We are definitely a hotel worth checking out as we offer amazing amenities, large suites, and personable staff. Thank you for being our guest and I hope you will come back and see us again soon! Best Regards, Nathaniel More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

I had a wonderful stay at the Embassy Suites Denver-Downtown. I was in Denver for a two day business trip. The service at breakfast was amazing! Everyone was so nice and friendly, and the food was really good. Sherrie was so helpful when I thought I lost my cell phone during breakfast.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your kind review and comments. We appreciate you choosing our hotel out of the many options in downtown Denver. That delicious complimentary breakfast you enjoyed is one of our top perks! We're glad to hear that Sherrie assisted you - our teams have become expert cell phone finders. Glad to hear your's was a false alarm. Please... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I would not recommend this hotel if you are traveling with kids!!!! To the front desk when asking for rooms side by side to the bell hop who yelled at my children...... Horrible horrible horrible. We travel a lot and usually prefer hiltons. Not this one. Will not return.

Was this review helpful? Yes
Hastings, Nebraska
1 review
5 of 5 stars Reviewed 6 days ago NEW

On the morning of Saturday January 24th I was with a large group staying in the hotel. Came down to breakfast at 6:00 AM because our group was leaving at 6:30 and was unaware that it did not start til 7:00. Sherrie Titus was amazing!!! I was starving and she was able to get me a banana and a muffin.... More 

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Sherrie certainly is an asset to our team with her excellent service to our guests. I am happy she was able to set you up with breakfast before your long trip home. I hope we will have the opportunity to have you as our guest in the future! Thank you, Nathaniel More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Was in town this week for a dental convention and I'm telling you I had a few breakfast meals at this hotel and today I had an omelette cooked my Kelvin and it was my favorite omelette yet. I asked for a few random ways I wanted my omelette cooked and he did them all with ease. He had a... More 

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

I completely agree with you, Kelvin totally rocks! Thank you for highlighting his skills and talent with the omelet station. He is a shining example of the level of service we all work to offer every day. I'm sure we would all love to have you back as our guest! Thank you, Nathaniel More 

Miami
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Great hotel but very poor service. From the moment we arrived things went bad it took them about 30 minutes to find us two rooms on the same floor. We were traveling with my parents and our 3 young kids. The next day we left around 9am when we returned at 4:30 our room has not been cleaned. This is... More 

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

I'm very sorry to hear your stay with us was disappointing. We always try our best to make sure families and friends get to have rooms near each other because we know that makes the stay more fun and memorable. Please accept my sincere apologies that it took us so long to do so when you came to check it.... More 

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Additional Information about Embassy Suites Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver
Hotel Style:
#8 Romantic Hotel in Denver
#8 Business Hotel in Denver
#13 Family Hotel in Denver

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