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Embassy Suites Denver - Downtown / Convention Center

#12 of 149 Hotels in Denver
Certificate of Excellence
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1420 Stout Street, Denver, CO 80202
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Embassy Suites Denver - Downtown / Convention Center
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1,699 Reviews from our TripAdvisor Community

Traveler rating
    1,160
    389
    98
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426
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I am traveling cross-country by train with my young adults children. We chose Embassy Suites Denver for its proximity to the Amtrak station (less than a mile away), its driving distance to Rocky Mountain National Park, and its walking distance/public transport to Denver city attractions and 16th street mall. Pluses of this hotel - great breakfasts (kudos to omelet chef... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel is very nice and rooms clean. Staff is amazing! Very accommodating especially Omar! Great place to stay downtowns. Within walking distance to 16th street mall. Would stay again! Beautiful hotel and busy but you would never know it because staff stayed on top of everything!

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the five-star review of our property! I am so happy to hear that you enjoyed your weekend here in downtown Denver and will definitely pass your compliments along to our hotel staff. The 16th street mall provides entertainment with so many stores and restaurants available in such close proximity, and I am glad to hear that you... More 

Driggs, Idaho
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Got all the rest I needed and more at this great hotel. The only bummer is no hot tub. I wanted to hit some hot water and veg out but the only option is a small swimming pool. The breakfasts are great. You can get an omelet made the way you want. Tons of other options in the buffet.

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the review of our property! We are so happy to hear that you enjoyed your stay. We are a an LEED Certified hotel, so unfortunately for this reason we do not offer a hot tub, but a heated salt water pool instead. We constantly receive compliments in regards to our complimentary breakfast and are happy to know... More 

Brookfield ct
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week including Memorial Day weekend for the Denver Comicon. The hotel was booked solid, and many of the guests were in their 20s. Yet because of the floor plan of the suite (you walk from the hallway into the living room, and then into the bedroom), we didn't hear any noise while we were sleeping.... More 

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the five-star review of our property! Denver Comic Con was such a fun weekend for us here at the Embassy Suites, and I am happy to hear that you felt the same way. Our suite-styled rooms definitely provide a high level of comfort, even when we are at our busiest, and I am glad that you were... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Embassy Suites for 3 nights while attending a conference. While the rooms are spacious, I wasn't too impressed with the hotel overall. Particularly the staff lacks customer service training. Upon checking in, I had to inquire about breakfast, Wi-Fi, etc. The worst experience however was the breakfast. The selection is good overall. I particularly enjoyed the... More 

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the review of our hotel. We are sorry to hear that our hotel services did not meet your expectations. We generally always provide information about our hotel and amenities at check-in without any inquiry from the guest, and we will definitely bring your concerns to the attention of our hotel management team. We receive glowing compliments of... More 

Williamstown, New Jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed at the Embassy Suites while attending a conference there. It was totally what guests come to expect from the chain. The suite was quite spacious and clean with plenty of room to spread out and work, with a very nice view of the Rocky Mountains as an unexpected bonus. In terms of amenities it's hard to beat... More 

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the glowing review of our property! I am glad that our spacious suite-styled rooms were able to cater to your business and traveling needs. I hear so many compliments in regards to our breakfast, and I am happy to hear that you were able to take advantage of it during your stay along with our complimentary fitness... More 

1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel workers are caretakers at heart. Sherrie Titus is just that. I hope she gets promoted to manage the cleaning staff. Every hotel needs Sherrie's! In terms of food Reuben sandwich is good and French fries came out hot.

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your review! I love hearing that you were able to meet Sherrie Titus. She provides such excellent customer service and she really strives to make that special connection with our hotel guests. I will definitely let her know of your amazing compliments! I am also glad to hear that you enjoyed our Elements restaurant. I have to... More 

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Another wonderful stay at the Embassy Suites in Denver. As usual the staff are very courteous and proactive. We especially appreciated Sherrie Titus, assistant in the dining area for breakfast. She has assisted us numerous times- thank you for making us feel welcome!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the five-star review of our hotel! I will definitely pass your compliments along to our hotel staff. I am so happy to hear you met Sherrie Titus. I hear so many positive comments in regards to Sherrie, and she definitely is the epitome of the exceptional customer service that we strive to provide. I will definitely let... More 

San Jose, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Close to the convention center and to shopping, free transporation and numerous restaurants. Staff was great! From the valet to the garage attendant to the front desk and restaurant. Very good free brunch

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the amazing five-star review of our hotel! I love to hear that you found our location in the heart of downtown Denver to your liking. We are surrounded by plenty of stores, restaurants, and just steps away from the Convention Center. I will definitely pass you compliments along to our hotel staff and let our management team... More 

Columbus, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This new Embassy Suites was wonderful. Room was spotless! Check in was quick and easy! Staff were attentive and helpful. With the location, this is the ideal hotel if you need to be in Downtown Denver!

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the outstanding five-star review of our hotel! I will definitely pass your compliments along to our hotel staff, especially to the front desk. I hope that you choose to stay with us again the next time you are staying in the downtown Denver area! More 

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