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Embassy Suites Denver - Downtown / Convention Center

3.5 of 5 1420 Stout Street, Denver, CO 80202
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Certificate of Excellence 2014
Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,335 reviews from our community

Traveler rating
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    290
    81
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    13
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350
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

Nice hotel. Clean cozy room. But they forgot my room on the fourth day. That's OK, I don't make my bed at home either. Checked my bill, they charged me $33/day for parking. Guess they just assume everybody drove in. I didn't. Desk person revised my bill and left off the INTERNET charge. Early in the morning, I don't think... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

The room was bigger than I expected and clean. All the staff were great, particularly the waitstaff in the breakfast area (Sherrie was very friendly in the mornings!) And the staff in the buffet room. Getting a hot omelet every morning was a nice touch (thanks, Alex, who did a great job every time). I was on the North side... More

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you Anya for giving us a 5 star review! It is a huge compliment to our hotel when a guest leaves a review but even more flattering when a guest goes out of their way to recognize specific staff. We are so lucky to have staff like Sherrie and Alex and I'm happy to hear they made an impact... More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for a convention. Location was perfect. The service here was outstanding. All of the employees were attentive and very helpful. The room was clean and spacious. Loved the happy hour every evening.

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Wow, thank you for such an awesome review of our hotel and staff. I am so glad your stay was excellent! Our staff is committed to offering the best service around. I hope we will get the opportunity to serve you in the future. Best regards, Nathaniel Legg More

1 review
5 of 5 stars Reviewed 3 days ago NEW

Great location right in downtown Denver. Rooms were clean and very comfortable. Will definitely be recommending to travelers and friends. Complimentary breakfast was very tasty and very convenient. :)

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your recommendation, it means the world to us. We try day and night to offer the best quality and service and I'm happy to you were able to experience both first hand. I hope you will be back in the neighborhood and we will have the privilege of having you as our guest again. Thank you, Nathaniel... More

1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall the stay was a pleasant one. Friendly people, decent rooms (small for an Embassy), good central location. The cable tv reception was not very good and the pool was cold. There was one very bright spot. Every morning at breakfast we observed a woman who went out of her way to be very helpful and really took pride in... More

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for writing such an excellent review of our hotel and staff. Sherrie is awesome and we are so happy she is apart of our team! I am sorry to hear we did not meet your expectations in certain regards but I know we can make it up to you during your next visit. Thank you for staying with... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The full complimentary breakfast was awesome. Sherry Titus provided excellent customer service. The hotel location is great; near shopping and restaraunts. I especially like the size of the rooms and the homey feel of the furniture.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Wow! We love seeing Sherrie getting all kinds of shout outs here on TripAdvisor! She is just the best. Thank you coming to stay as our guest and for taking the time to leave us a review. We certainly hope to see you back again soon! More

Grand Junction, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

This weekend my wife and her friend are staying at the embassy suites Denver-Downtown. They are being taken care of like they are queens! Today I put a special request in for them to have delivered to their rooms before they get back from their day. Michele at the front desk helped me with this request. She was a true... More

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you so much for leaving this review with your compliments towards Michele. I can't tell you how excited I am to tell her that someone who didn't even get to stay with us was so impressed with her that they left a review! I actually saw her working on preparations for your wife and her friend and she really... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed her in October 2014 for the SEG convention. The hotel is perfectly located, just across the street from the convention center. The rooms are fabulous (spotlessly clean), and the beds are wonderful - I've never slept so well in a hotel bed. What really made my stay special was the warm welcome from every single person we interacted... More

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your 5-star review. We are so happy to get to host the SEG convention guests and hope you'll all be back again soon! I'm glad to hear that Matt and Sherrie took such great care of you and your colleagues. Their commitment to our guests is second to none. I can't wait to celebrate your comments with... More

Greeley, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel is very pleasant. However, we were they for a large convention and they turned off the hot water from 12am-3am, and when we need to restart our meetings there was NO HOT WATER at 8am for anyone.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review your stay with us. I'm so sorry to hear that you were effected by our hot water outage. The lack of hot water on that morning was a one time event and we do not anticipate that to ever happen again. We were required to shut off our main gas line that... More

Alamo, California
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Denver the weekend of Oct. 18/19 for the Rock and Roll Half Marathon. We expected your typical convention hotel…and were pleasantly surprised by our great room and nice amenities. It would have been a fine stay with just that, but what really blew us away was the fantastic hospitality we received from the reception desk by a woman... More

Was this review helpful? Yes 1
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your kind words! I think you know by now that your incredible family made my whole weekend. You must come back and see us again soon, very soon! Guests like you all are what make this job fun. Thanks for making it a great weekend for us! More

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Additional Information about Embassy Suites Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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