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Embassy Suites Denver - Downtown / Convention Center

#12 of 149 Hotels in Denver
Certificate of Excellence
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1420 Stout Street, Denver, CO 80202
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Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,694 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamstown, New Jersey
Contributor
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed at the Embassy Suites while attending a conference there. It was totally what guests come to expect from the chain. The suite was quite spacious and clean with plenty of room to spread out and work, with a very nice view of the Rocky Mountains as an unexpected bonus. In terms of amenities it's hard to beat... More 

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Great hotel workers are caretakers at heart. Sherrie Titus is just that. I hope she gets promoted to manage the cleaning staff. Every hotel needs Sherrie's! In terms of food Reuben sandwich is good and French fries came out hot.

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your review! I love hearing that you were able to meet Sherrie Titus. She provides such excellent customer service and she really strives to make that special connection with our hotel guests. I will definitely let her know of your amazing compliments! I am also glad to hear that you enjoyed our Elements restaurant. I have to... More 

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Another wonderful stay at the Embassy Suites in Denver. As usual the staff are very courteous and proactive. We especially appreciated Sherrie Titus, assistant in the dining area for breakfast. She has assisted us numerous times- thank you for making us feel welcome!

Review collected in partnership with Embassy Suites Hotels

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the five-star review of our hotel! I will definitely pass your compliments along to our hotel staff. I am so happy to hear you met Sherrie Titus. I hear so many positive comments in regards to Sherrie, and she definitely is the epitome of the exceptional customer service that we strive to provide. I will definitely let... More 

San Jose, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Close to the convention center and to shopping, free transporation and numerous restaurants. Staff was great! From the valet to the garage attendant to the front desk and restaurant. Very good free brunch

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the amazing five-star review of our hotel! I love to hear that you found our location in the heart of downtown Denver to your liking. We are surrounded by plenty of stores, restaurants, and just steps away from the Convention Center. I will definitely pass you compliments along to our hotel staff and let our management team... More 

Columbus, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This new Embassy Suites was wonderful. Room was spotless! Check in was quick and easy! Staff were attentive and helpful. With the location, this is the ideal hotel if you need to be in Downtown Denver!

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the outstanding five-star review of our hotel! I will definitely pass your compliments along to our hotel staff, especially to the front desk. I hope that you choose to stay with us again the next time you are staying in the downtown Denver area! More 

Thornton, Colorado
Top Contributor
92 reviews 92 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My family and another family stayed at the Embassy Suites Downtown Denver/Convention Center for Denver Comic Con 2015. The hotel was sold out but we booked months in advance to ensure we got a good room with plenty of space. I am a Hilton Silver member so I try and use their hotels as much as possible. The room was... More 

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the review of our property! We definitely appreciate your guest loyalty by staying with us during such a fun and busy weekend! We are glad to hear that you found our spacious suite-styled rooms to your liking. Our valet parking is highly convenient for our hotel guests and we are happy to hear that you agree. The... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

If you're planning on visiting Denver and not straying far from it, you don't even need a car if you stay at this hotel. Everything was within walking distance, including the free bus service that takes you up and down the street full of shops (I can't remember the name!) Great restaurants from holes in the wall to Ruth Criss... More 

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Julie W, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

The 16th Street Mall Ride is a very convenient and nice attribute to the Downtown area! We are so fortunate to be right in the heart of Denver, it allows for our guests to explore all of the great things about Downtown without having to worry about braving the traffic! Thank you for being our guest, we hope to have... More 

Philadelphia, Pennsylvania
Top Contributor
53 reviews 53 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have no problems with this hotel. Everything is as it should be - reasonably tidy accommodations, responsive staff. The rooms were even larger than I had imagined! Definitely not quite the fine touches that Hotel Teatro had down the street, but it is more spacious and closer to the convention center (by 2 blocks). Charging for WiFi is a... More 

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the review of our hotel! Our convenience to the Convention Center is one of the main reasons most of our hotel guests decide to stay at our property, and we are so glad to hear that you agree! We will definitely address your concerns about the price of our wi-fi to our hotel management team, and we... More 

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This was our second visit to this downtown Denver location and both of the visits have been great stay-cations with the family. The first time we stayed here was on New Years Eve and this last time we stayed over night to watch a play and then go to a Rockies game the next day. Overall, it is not perfect,... More 

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Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you so much for your review of our property! We are thrilled to hear that you have chosen to stay with us here at the Embassy Suites for multiple occasions! One of our absolute priorities are to provide our guests with immaculate accommodations and excellent guest service. We are sorry to hear that you experienced issues with our breakfast... More 

Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a Medical Congress at the Convention centre - this hotel was perfectly placed - literally a 2 minute walk into the convention centre. It was also close to the rail network, and key attractions in Downtown. The staff were very professional, breakfast was a buffet with cooked to order omelettes, and the 'suites' were very well appointed.... More 

Was this review helpful? Yes
Shanleigh S, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the five-star review of our hotel! I am so happy to hear that you enjoyed our location in the heart downtown Denver. Our convenience to the Convention Center and Light Rail is almost unmatched! I will definitely pass your compliments along to our hotel staff, especially in regards to the omelet station included in our complimentary breakfast... More 

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