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Embassy Suites Denver - Downtown / Convention Center

#11 of 149 Hotels in Denver
Certificate of Excellence
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1420 Stout Street, Denver, CO 80202
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Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,603 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, OH
Top Contributor
52 reviews 52 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

It will take you less than a minute to walk from the hotel to the convention center. It is right across the street. I had a view of the rocky mtns over the convention center room that was really pretty. Breakfast is pretty good, but the scrabbled eggs in the buffet were a little strange. Plenty of places to sit... More 

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Saginaw, Michigan
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We really appreciated the location within easy walking distance of 16th and Larimer streets. Arthur makes a good omelet. Breakfast was a very nice feature as always. No hot tub. Just a heads up, no change machine in the laundry room and the front desk doesn't keep change either. I stayed 8 nights, housekeeping was inconsistent. The first two days... More 

Was this review helpful? Yes
Julie W, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you so much for you feedback of our hotel, we always love when we can make it right for our guests and I am glad to hear that housekeeping able to do so. We can't wait to have you back to visit again for your next trip to the city! More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Still working on getting over how amazing this property is. Breakfast was the best! Alex is an EGGCELENT chef! :) All staff members of this hotel are extremely helpful and polite. This hotel truly made my dream vacation a reality. The property is also conveniently located in the heart of Denver! Thank you; Housekeeping, Front Desk, Maintenance, all kitchen staff,... More 

Was this review helpful? Yes
Julie W, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you so much for your amazing review of our hotel! Our team strives to make each and every guest stay an enjoyable experience that they won't forget and we are so thrilled to hear that you had a truly fabulous time! Please come back and visit us soon! More 

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There were a few glitches, but it is a good place to stay if you need to spend time at the convention center. The staff can do a better job with keeping things stocked for breakfast and keeping the orange juice cold. The Internet can be slow at times.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to review our hotel. I apologize we were not able to give you a five star stay. I have shared your comments with the appropriate managers to ensure your next stay is flawless. I encourage you to contact me directly the next time your in Denver and I will be happy to oversee your... More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very clean, very helpful staff. I misplaced my receipt that I needed for reimbursement, and about two minutes on the phone got me an emailed copy of the receipt within five minutes. Very central location- easy access to everything I needed

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Greetings from the Embassy suites! Thank you for the wonderful review of our hotel. We try and accommodate all our guests requests, even after your stay. I'm thrilled we were able to assist you in getting your receipt in a timely manner. Please feel free to reach out if you need any further assistance. I hope to see you again... More 

Mount Pleasant, South Carolina
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The stay for 6 nights was excellent. I strongly endorse this hotel for its service, location and staff. Especially enjoyable was breakfast. Alex makes a great omelet. The evening social was most enjoyable.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the excellent review! Your kind words about our staff and service are certainly appreciated. I can't say I disagree with you about Alex and his culinary talents. Thank you again for your review and I can't wait for your return. More 

swartz creek, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

The staff is friendly and helpful, but the housekeeping staff is dreadful and incompetent. Popcorn under the coach my entire 4 night stay. Asked for extra towels, housekeeping took all of them, left me with nothing.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you Janet for you candid feedback. Please accept my apologies for the experiences you encountered during your stay. Service is our number one priority and it is disappointing to hear we fell short of your expectations. I have shared your comments about your rooms cleanliness with our Housekeeping Management and they will ensure this doesn't happen again in the... More 

Saint Paul, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was here for a conference. It is a beautiful hotel with great service. The staff are very professional and friendly. A special shout out to Alex the omelette chef. He was wonderful and makes an awesome omelette. I would definitely stay here again.

Was this review helpful? Yes
Julie W, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your 5-star review of our hotel, and thank you for your shout-out to Alex, he is amazing! We hope to see you again soon! More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a week to attend a conference and it was a great stay. Comfortable, clean and great service all around. Breakfast was good but Alex's el gordo omelette was superb! Only wished the wifi was stronger. Great location and Starbucks downstairs makes it a winning choice.

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the excellent review! I'm thrilled you enjoyed your stay and we were able to make your business trip a success. I would have to agree with you, Alex does make an amazing omelette that is worth a trip to Denver to try. Thank you for being our guest and I hope to see you again soon. More 

Brashear, Missouri, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Forest on the night staff at the front desk was very helpful after a horrible experience at the doubletree Stapleton north this hotel was very clean had modern room. Stay on the lower floors if your scared of heights.

Was this review helpful? Yes
Nathaniel L, Guest Relations Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for the wonderful review! Forrest is an amazing employee and I know he truly loves to take care of our guests. I am thrilled he was able to turn around your time in Denver and give you the stay you were expecting. Thank you for staying with us and I hope to see you again soon! More 

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