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Embassy Suites Denver - Downtown / Convention Center

3.5 of 5 1420 Stout Street, Denver, CO 80202
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Certificate of Excellence 2014
Embassy Suites Denver - Downtown / Convention Center
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Embassy Suites Denver - Downtown / Convention Center
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1,326 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Alamo, California
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Denver the weekend of Oct. 18/19 for the Rock and Roll Half Marathon. We expected your typical convention hotel…and were pleasantly surprised by our great room and nice amenities. It would have been a fine stay with just that, but what really blew us away was the fantastic hospitality we received from the reception desk by a woman... More

Was this review helpful? Yes 1
Los Angeles, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Loved everything about it. Their service is amazing. Loved my housekeeper and the guy at the breakfast area (African American guy, super nice and very friendly)- The only thing I didn't like was the wifi, too slow and the pool, cold.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for leaving us a review. And THANK YOU for recognizing our hard-working housekeeping team! They are the heart of our operation; keeping our beautiful hotel spotless and clean. Our breakfast team is simply the best - I will celebrate your kind remarks with them first thing in the morning! Engineering will take appropriate action to ensure the pool... More

Grand Junction, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I would highly recommend this property. Very well kept and the service was above and beyond. The staff was very helpful, friendly and went out of their way to make it a great experience. It will be my first choice when in Downtown Denver. A special thanks to John at the front desk for going the extra mile to make... More

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to post your high recommendation on TripAdvisor! Our staff strives every day to provide warm, welcoming, helpful service to all our guests, its a great feeling to know that we have succeeded with you. When John arrived for his shift today he was greeted with a cheer, a high five and the news of... More

Albuquerque, New Mexico
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was very impressed with the excellent customer service. All the staff were very personable and strived to make they stay comfortable and pleasant. When we checked in Patrick was very friendly all they way to bellhop and valley. Great atmosphere for families.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your glowing review. I am so pleased to see Patrick getting recognition here on TripAdvisor! I'm often blown away by how effortlessly he is able to turn a guest's trip into a memorable experience and I am happy that you, as a valued guest, were able to experience that with us. Patrick will be given the highest... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Home away from home! I was there for a week and they made me exceedingly comfortable. I was very grateful for the care they took when I was away from my home and family for so long. I will stay here again.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your 5-star review. The phrase "home away from home" brought an ear-to-ear grin to my face. We are fortunate to have a team filled with employees who truly care for our guests and want to make them all feel welcome and at home. We hope to see you for your next week-long trip. But this time...bring your... More

Laramie, Wyoming
1 review
5 of 5 stars Reviewed 1 week ago NEW

We recently surprised our children (ages 5 and 3 - two sets of twins) with an overnight family mini-vacation. We were recommended the Embassy Suites by friends of ours and actually cancelled a reservation at a nearby hotel to stay there. It was wonderful! The hotel was "fancy" enough for my kids to feel pampered but down-to-earth enough to be... More

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for taking the time to leave us a review - especially considering what a commodity time is for parents of two sets of twins of such young ages! 3 and 5 year olds if I remember right! :) I had the chance to meet your beautiful family during breakfast one day and I can speak on behalf of... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Embassy Suites was largely responsible for making our ROMEO Reunion in Denver a huge success starting with Michelle at the front desk. The rooms were well designed and clean with a comfortable bed for a really good night's sleep. A large room was provided where we all enjoyed the Happy Hour w/snacks hotel offerings. Each morning a made to... More

Was this review helpful? Yes 1
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for your 5 - star review. We LOVED hosting the ROMEOs; what a fun group of couples! Believe or not, when I read your review I remembered exactly who you were. It was truly a pleasure to have you with us. Your kind words about Michelle and Taras will be shared with the team just as they were... More

Westlake Village, California
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Love staying at Embassy Suites as everyone is so friendly and helpful, and the facility is so clean and sparkling. Also enjoy the proximity to the 16th Street Mall restaurants and shops. Only concern is that since my last stay, the Mall has become a little more 'sketchy', and I wouldn't feel comfortable there at night. Hotel itself is a... More

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

"Friendly and helpful; clean and sparkling" is just what we are striving for. Thank you for taking the time to give us your feedback. 16th Street Mall is generally regarded as safe but we do have some security features such as our key-required access for our guest elevators so that our valued guests know they are safe. Please come back... More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Staff was superb. Everyone made sure my stay was pleasant. Facility was near everything downtown. Nice bar and breakfast area. Plenty of TV's in bar. Good areas to work in the rooms and in the atrium area.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Isn't Sherrie just the best? Thank you for taking the time to share your 5 star experience with TripAdvisor. I will be sure to give Sherrie a big pat on the back and celebrate your kind comments wtih her. We can't wait to see you on your next trip! More

1 review
5 of 5 stars Reviewed 1 week ago

Rooms were GREAT And SUPER CLEAN. BEds were So comfy, BRIDGET T IS Awesome server. Free breakfast was great and the comp happy hour was good too! Here for business and well worth the cost! Definitely coming back and staying when I return again.

Was this review helpful? Yes
Heather M, Front Office Manager at Embassy Suites Denver - Downtown / Convention Center, responded to this review

Thank you for leaving us your 5-star review! I am delighted to see how happy you were with your stay and even more delighted to see that you will definitely be coming back! We can't wait to have you as our guest again for another 5-star experience. Thank you for choosing our Embassy Suites! More

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Additional Information about Embassy Suites Denver - Downtown / Convention Center

Address: 1420 Stout Street, Denver, CO 80202
Phone Number:
Location: United States > Colorado > Denver > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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