My boyfriend and I thought we were booking this hotel as a treat to ourselves while we were in Denver going to a concert. The place is beautiful but we were extremely dissapointaed with our room. It was very small,and instead of having a view of the city our room just looked right into the hallway on the other side...
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Dear Valued Guest,
Thank you for taking the time to write about your stay with us. To begin with, feedback like yours will certainly help us improve our operations and remain committed in providing a better experience for all.
The next time you decide to stay with us, call us ahead of time and we'll be happy to make sure...
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Lobby is fun, staff very helpful, morning tea in the lobby is wonderful--try the Vanilla Bean with or without milk! Of course there is coffee too. The 5-6 pm wine tasting is fun. Lots of folks gather and chat. The room is normal size with a very comfortable bed, robe, lots of pillows. Join the Kimpton membership for free so...
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Dear Valued Guest,
From all of us here at the Hotel Monaco Denver and Panzano, we thank you for the review you wrote in regards to your recent stay with us.
We are thrilled to hear about your experience with us and genuinely appreciate the positive feedback. I'll be sure to let our chef know that you enjoyed the show!...
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My sister and I stayed here for the weekend. We enjoyed the common areas of the hotel and the restaurant, Panzano's, for brunch. I was mildly disappointed by how dated the bathroom room was and the rough toilet paper and tissues. As a Kimpton member I was not informed of any of the perks upon check-in, but discovered them in...
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Dear Valued Guest,
We appreciate you taking the time to complete a review regarding your recent stay with us.
On behalf of our entire staff here at the Hotel Monaco Denver & Panzano, we apologize for the concerns you have about your experience at this hotel.
We truly appreciate the feedback and will use it to fine tune our operations...
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The Monaco is an easy walk to the DCPA and 16th St area. Friendly, courteous and professionnal staff. Rooms are average size, king bed. The Happy Hour was outstanding. Great selection of specialty martinis as well as draft selections and appetizers at very reasonable prices. Restaurant, Panzano's, was also excellent. The food was high end Italian but very good. The...
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Dear Valued Guest,
From everyone here at the Monaco Denver & Panzano, thank you for the great review!
We too, believe our location is the best in Denver. You're always a short walk from anything and everything in downtown.
Hope to have to back sooner than later!
Best Regards,
Parker Sams
Guest Services Manager
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I traveled across the country with my husband and cats because we were moving. I thought this would be the best hotel/ location of the trip and it ended up being the worst. The staff was great but that was all. The room was tiny (even if it is in downtown Denver), and it wasn't updated at all compared to...
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Dear Valued Guest,
Thank you for taking the time to write a review and expressing the concerns you had with the Hotel Monaco. We sincerely apologize for the recent experience you had with us.
Here at the Monaco Denver, we assure you that your feedback will be treated as an opportunity for us to improve our operations. We will always...
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My husband and I, along with our best friends, chose to stay at Hotel Monaco when another of our favorite hotels was booked full ... and now we have another favorite place to stay when we head downtown! We all live in a southern suburb and really enjoy spending a weekend in Denver every so often. We were treated exceptionally...
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Dear Valued Guest,
Thanks for such positive feedback!
You'll have to come and visit us again soon, even if you're only coming down from the suburbs. Next time, make sure to bring your pet too!
See you soon!
Best Regards,
Parker Sams
Guest Services Manager
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Stayed here for two nights this April. In town on business and the institution I was visiting arranged and paid for the room. At check in they did not have an authorization form to have them pay and needed my cc number. No problem. They emailed my contact who had booked the room, he sent a consent to charge and...
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Dear Valued Guest,
Thank you for taking the time to write a review in regards to your stay with us. We love to receive great feedback such as yours, and hope that you will return soon.
Looking forward to having you back & thanks again!
Best Regards,
Parker Sams
Guest Services Manager
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friendly staff, nice rooms, great walkable location. My only beef was they were playing Fox News in the lobby on the big screen. Not cool.
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Dear Valued Guest,
We appreciate you taking the time in writing a review regarding your recent stay with us.
On behalf of our entire staff here at the Hotel Monaco Denver we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!
Thanks again!
Best Regards,...
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We stayed here for our second time in six months. We drive up from Colorado Springs and stay at the Monaco when we want to spend time in Denver. The staff is fantastic - very accommodating. The hotel is absolutely gorgeous. Nice crisp lines, modern art, and located right off the 16th street mall. Great valet service though slightly expensive...
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Dear Valued Guest,
Thanks for staying with us once again! We're glad to see you were able to take advantage of all the amenities we offer, including Panzano.
We appreciate the good feedback and hope to see you soon!
Best Regards,
Parker Sams
Guest Services Manager
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1,241 Reviews
367 Reviews
