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Residence Inn Denver Downtown

#47 of 149 Hotels in Denver
Certificate of Excellence
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2777 Zuni St., Denver, CO 80211
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Residence Inn Denver Downtown
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Residence Inn Denver Downtown
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334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Senior Contributor
47 reviews 47 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

RID was one of the conference hotels so I was not exposed to the efficiency of the reservation system; however, I did have to change our arrival date and that was not an issue. Check in was simple and check out was automatic. The room was actually a two floor suite. Upstairs is the master suite as a loft, large... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I liked it. It has been very near to 16th street. Comfortable beds and huge rooms make you relax for each day. However the breakfast has not been very good. The variety of foods are not satisfied. The housekeeping service was very good. Sometimes they leave a message :) which feels you like best customer of this hotel.

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Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Dear Cemile T, I am glad to hear that you enjoyed your time with us during your trip to Denver. I have shared your comments with our staff including the breakfast staff. It is only through the valuable feedback of our guests that we can make meaningful improvements so thank you for letting us know how we are doing! I... More 

Shiloh, Illinois
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A great place to stay. My support dog and I were there after a terrible night somewhere else. The staff were very pleasant and helpful. I am looking forward to staying again. Mack and I thank you very much for your kindness.

Was this review helpful? Yes 1
Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Dear 833davidcc, Thank you for your kind words and for taking the time to tell us about your stay. we look forward to seeing you and Mack on your next trip to Denver! Rick Asimus Front Office Manager More 

Spearfish, South Dakota
Senior Contributor
25 reviews 25 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My brother passed away unexpectedly last Monday. We rented a suite at this fine motel and had stayed here before. I spoke to the general manager in the courtyard and told her our reason for our visit. She gave me the comfort I needed in that brief moment in time. I will never forget her kindness. The next day, we... More 

Was this review helpful? Yes 1
Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Unfortunate circumstances brought our Residence Inn Family together with yours, but I can tell you that we were all touched by your situation and we were happy to have the privilege of housing your family during such a trying time. Please come back and see us if you're ever passing through! Rick Asimus Front Office Manager denverdowntownfom@ih-corp.com More 

Tampa, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this property on one other occasion . Very accommodating front desk staff . Rooms are clean and the housekeepers are very pleasant . Great location in terms of walking and driving distance to restaurants . Adequate breakfast offered each morning in the hotel dining room.

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Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Thank you for choosing to come back and stay with us! We are thrilled to hear that you enjoyed your stay. See you next time! Rick Asimus Front Office Manager denverdowntownfom@ih-corp.com More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff and crew were nice and polite and knew the area real well. The shuttle bus they offer at a three mile radius dropped us off right near the cup which is a very nice touch for people who don't want to drive or like to walk around and sight see. The continental breakfast was very helpful for those... More 

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Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Thank you for taking the time to tell us about your stay. We are happy to hear that you enjoyed your time in Denver while out for the Cannibus cup. Thank you for bringing to our attention the issues you have outlined. We value your input and will be looking into ways to improve upon the areas you mentioned. If... More 

Casper, Wyoming
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel before but forgot how wonderful it was! A full kitchenette, with microwave, full fridge, dishwasher and stove and a free breakfast, parking and coffee to boot! Also, they have a complimentary shuttle that will drive you around to the downtown area so you can leave your car on the fenced hotel property and avoid... More 

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Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Thank you for your kind words! We are thrilled to hear that you enjoyed yourself and look forward to seeing you on your next trip to Denver! Rick Asimus Front Office Manager More 

Colorado
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

I stayed at this Residence Inn for the first time; just an overnight stay. I made my Reservations directly with the hotel. It was a very pleasant experience. Upon arrival, Kasey checked me in, This young lady represented the company well. The minute I hit the door, she was on the phone but recognized my presence and immediately; said she... More 

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Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Dear MilehighFox, Thank you so very much for your kind words about Kasey! I have shared your review with her and she is happy to hear you enjoyed your time with us! We all enjoyed having you here and look forward to seeing you in the future! Rick Asimus Front Office manager denverdowntownfom@ih-corp.com More 

Canterbury
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 11, 2015

I got good value for money when staying here for a trade show. Lots of room and had my own kitchen and lounge area. Really liked making my own waffles at breakfast although the rest of breakfast was a little disappointing. Overall a very comfortable stay in Denver :-)

Was this review helpful? Yes 2
Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Thank you for your honest feedback about our breakfast. We strive to constantly improve upon what we do here but that would be difficult without the honest input and opinion of our guests. I will be working with our breakfast staff to find ways to improve our breakfast experience. Thank you for taking the time to bring it to our... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 3, 2015

Probably should have heeded the words of other travelers. Definitely not the best Residence Inn we've stayed in. Parking was limited...at 9pm on a Saturday night there was no where to park. The hot water heater in our 1 queen/sofa bed studio could not accommodate 3 quick showers--nothing like a cool shower when it's 25 degrees outside! The neighbors one... More 

Was this review helpful? Yes 2
Rick A, Front Office Manager at Residence Inn Denver Downtown, responded to this review

Dear Jancat, I am saddened to hear about the inconveniences your suffered during your stay with us. I can assure you that this is not typical of our property and we will be using your comments in order to continue to improve our standards and service. Thank you for choosing to stay with us. I hope you will come back... More 

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