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Crowne Plaza Hotel Denver

#34 of 150 Hotels in Denver
Certificate of Excellence
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1450 Glenarm Place, Denver, CO 80202
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1,191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for the #31Conference and were met with open arms by the front desk staff. I loved the extra touch of pink lemonade and a welcome sign for my 31 sisters and I. The welcoming attitude continued as we were greeted by Erica. She set us up with our room and gave us free beverage cards... More 

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Good Day Destwedding62610, Thank you for taking the time to provide us with your feedback. It was wonderful having your group and we are glad that you enjoyed the small touches. Also, thank you for your kind words regarding Erica. She is an attribute to our team and I will make sure to pass your feedback on to her direct... More 

Blue Springs, Missouri, United States
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything was very nice, all the employees were very helpful. Fresh fruit-infused water in the lobby was very welcoming. Beds comfy, hotel was very clean. 6th floor rooftop pool is very roomy and plenty of chairs, loungers, tables & couches. And clean! Excellent location just around the corner from the famous 16th Downtown street. Will stay there again!

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Stacey L, Thank you for taking the time to provide us with your feedback. I am thrilled to hear that you enjoyed our pool area as it happens to be my favorite spot on property! Please do stay with us again the next time you are traveling through Denver. Wishing you safe travels. Regards, Kristopher Marketing Admin Crowne Plaza... More 

Galveston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We spent 5 days here and enjoyed it very much. It is true what other reviewers have said, the décor is outdated, but I have read that a major renovation is planned so that should not be a problem in the future. In spite of the decor we were very impressed with our room - it was large, clean, and... More 

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear BNO561, Thank you for taking the time to provide us with your feedback. As you noticed the hotel does have a full top to bottom renovation planned for the end of the year. We are glad that you enjoyed your stay. I will make sure to pass along your notes to our Director of Engineering and hopefully this will... More 

Alvin, Texas
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed here while in town for a conference. The location is perfect and the room was very comfortable. All of the staff members I came in contact with were friendly and helpful. My only complaints were that on the first morning I ate in the restaurant, I wasn't aware that there was a buffet until my waitress mentioned it... More 

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Kim B, Thank you for taking the time to provide us with your feedback. Please allow me to apologize that the full breakfast selection was not communicated to you. I have reached out to our Food & Beverage managers to ensure that this doesn't continue with other guests. We are glad that you enjoyed your stay and invite you... More 

Portland, Oregon, United States
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Round 2 - 2 years ago I was staying at this hotel and there were issues with the hot water and there was ineffective communication about the problem with hotel guests. I wrote a review here on trip advisor and promptly after the Assistant Front Office Manager Courtney emailed me. I was simply sharing my concerns and she offered me... More 

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Tony F, Thank you for providing us with your feedback and also for allowing us a second chance to prove ourselves to you. We take pride in the level of service that we provide to our guests and are glad that you took notice. Guest feedback is a critical way for us to address any issues we might have... More 

Texas
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Crowne Plaza for an overnight just to catch a plan the next morning. No issues, everything was nice and clean. The hotel is in a good location walking distance to the Pavillion shops and restaurants if you were staying longer and needed those amenities. We were not there long but it suited our needs.

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Traveler_McGee, Thank you for the feedback that you have provided. We are happy to hear that you enjoyed your stay as well as our wonderful Downtown Denver location. We hope to have you as a guest again in the future. Wishing you safe travels. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is only a block off of the 16 street mall which is okay. We walked from the hotel to the Union Station. Took the free mall bus back. I was not iimpressed with the walk, stores, etc. Had a good sandwich at the Paramont Cafe. The hotel is very tired and is in need of... More 

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Good Day Sashamarie99, Thank you for taking the time to provide us with your feedback. I apologize that the hotel did not meet expectations. Please note that we are going through a full top to bottom renovation later this year. Wishing you safe travels. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Bunbury, Australia
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights at this hotel. Check in was efficient and staff courteous and friendly. Room was reasonably spacious but very tired looking. Old style box airconditioner which was noisy when operating. It was also situated next to the desk so when it was working, you get a full blast of cold air to the body which made it uncomfortable... More 

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear BunburyTim61, Thank you for taking the time to provide us with your feedback. I apologize that the set up of the air conditioner and desk made for an uncomfortable experience. Please note that the hotel is planning a full top to bottom renovation that will address some of your concerns. We would love to have you as a guest... More 

Saint Paul, Minnesota
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

The staff is very friendly, welcoming, and accommodating! The room was very clean as was the rest of the hotel. I loved the location, it was only a few minutes walk to the convention center, amazing dinning and shopping! The only downside was not having a refrigerator in the room. We were in for a extended conference and it would... More 

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Good Day KeelzV, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you enjoyed our wonder Downtown Denver location and all of the attractions that are so close by! I apologize that you were given a room with out a fridge. We of course have them available to our guests for... More 

phoenix
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 1 week ago

The entrance to this hotel is so dark you wonder whether you just stepped into a parking garage lobby. The elevators are small and the rugs are filthy. You can touch the ceilings when you are walking to your room and the carpets in the hall are rippled and dirty. The staff is warm and welcoming and the location is... More 

Was this review helpful? Yes 1
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Good Day Cmaz, Thank you for taking the time to provide us with your feedback. I apologize that your stay did not meet expectations. Please note that the hotel will be going through a full top to bottom renovation at the end of the year and we will be sure to address the issues that you have listed. Wishing you... More 

Hotel Review Summarization

What travelers say

  • Street mall(25)
  • Convention center(20)
  • Very friendly(8)
  • Great location(6)
  • Parking garage(4)
  • Quiet floor(3)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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