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Crowne Plaza Hotel Denver

#35 of 150 Hotels in Denver
Certificate of Excellence
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1450 Glenarm Place, Denver, CO 80202
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1 room 1 guest
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1,218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Allen, Texas
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

I have just returned from an overnight in Denver where I stayed at the Crowne Plaza Hotel near the Dallas Convention Center. The location is great however, the rooms are definitely in need of an upgrade. But more importantly, I would suggest the WiFi and wired Internet need to be checked. I received a message indicating the system's security certificates... More 

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Los Angeles, California
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

I used to think this hotel was on the low, high end class... This trip felt like I was on the high of the low end class. Big disappointment! Now I know why the rate was so low... First the guy that checked us in, tried to get me to pay $32 at first, $15 second, then finally granted us... More 

Was this review helpful? Yes
CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Rod R, Thank you for taking the time to provide us with your feedback. I am pleased to hear that Chuck was able to provide the level of service that is expected at our property. Please do note that the entire property is going to begin a renovation beginning in November. Each guest room will be fully demolished and... More 

Grand Rapids, Michigan
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Friends had flight delays, we had to stay an additional night, they were full and still accommodated us (somehow) The bar was convenient and turns into a Starbucks in the morning - perfect at both ends of the day. Favorite floor, 20th facing west

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Elkelk89, Thank you for taking the time to provide us with your feedback. We are pleased to hear that we were able to accommodate your need for the additional night. We hope that you will stay with us again the next time your travels bring you to Denver. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Heath, Texas, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I normally avoid IHG properties when possible because they are normally run down and dirty. But I had no choice but to stay here since it is within walking distance to the Denver Convention Center. It is like most IHG properties, run down and in need of thorough remodeling. The room was dingy but clean. I will say it was... More 

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear JohnC785AT, Thank you for taking the time to provide us with your feedback. I apologize that your entire experience with us did not live up to expectations. I have made sure to pass along your notes to all proper management to ensure these issues do not continue. Please note that the hotel will begin a complete top to bottom... More 

Honolulu, Hawaii
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

The downtown location is excellent and convenient, which is all this place has going for it. The facilities are sturdy, in a good and bad way, e.g. you feel safe in the room but the doors are clumsy metal affairs with what is probably the least expensive security latch you can but. It works but rattles too much and lack... More 

Was this review helpful? Yes 1
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear LorrinK, Thank you for taking the time to provide us with your feedback and I will be sure to pass it along to all proper management. Please know that the hotel is going through a top to bottom renovation (including door security) beginning in November. Hopefully this will address most of the issues that you encountered. We hope to... More 

Long Island, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location! Situated about a block from the bustling 16th street market. Very friendly and clean. Has a starbucks located in the lobby. Can't beat that!! Has a roof top pool that is nice enough. Parking is 27 dollars per 24 hours. I guess that is what you have to pay because its right in downtown.

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear MoiraAlannaRachel, Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed our beautiful pool area and lobby level Starbucks. We strive to keep competitive in a downtown parking market. Please note that with our overnight parking you do receive unlimited in and out privileges. We hope to have you as a... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My first time with a Crowne Plaza and it was a very memorable one. The rooms were excellent and the stayover service was superb. I would definitely return to this hotel, it's plethora of amenities and location was top notch.

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Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear CameronC, Thank you for taking the time to provide us with your feedback. We are thrilled that you enjoyed your stay with us and we hope to have you as a guest again in the near future. Wishing you safe travels. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Den Haag
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Location of the hotel is excellent, but the room we had was outdated, required updating, especially given the room rates they charge. Second night one bed was not made properly, had to adjust ouselves. Swimming pool area was quite nice tough.

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Rodh80, Thank you for taking the time to provide us with your feedback. Please know that the hotel is planning a full top to bottom renovation beginning in November. Hopefully this will address some of the issues that you encountered during your stay. We are thrilled to hear that you enjoyed our beautiful pool deck area and hope to... More 

Wilmington DE
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has comfortable beds, bedding, and pillows. Clean rooms that are roomy and decorated nicely. Thick soft towels and nice bathroom amenities. No room refrigerator. It is convenient to much of downtown Denver. I was at a conference at the Sheraton and it was a quick 3-4 minute walk. There are plenty of restaurants, bars, and shopping nearby. There... More 

Was this review helpful? Yes
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear AOK2, Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay and our wonderful Downtown Denver location. Please note that for the time being not all rooms come standard with a refrigerator but we always have them available by request. We hope that you will stay with us again... More 

London, United Kingdom
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a good room on the top (21st) floor with great views of the city and the mountains. Staff were very good and very helpful. Concierges recommendations were very reliable. Breakfast buffet was Ok although at $17.50 a bit pricey, like all hotels so best to eat out. Very handy location for 16th Street Mall and Convention Centre as... More 

Was this review helpful? Yes 1
Kristopher P, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Clive123x, Thank you for taking the time to provide us with your feedback. We are glad that you enjoyed your stay and your view from the 21st floor! We hope to have you as a guest again in the future. Wishing you safe travels. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Hotel Review Summarization

What travelers say

  • Street mall(25)
  • Convention center(20)
  • Very friendly(8)
  • Great location(6)
  • Parking garage(4)
  • Quiet floor(3)
  • Room service(3)
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