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Crowne Plaza Hotel Denver

#34 of 149 Hotels in Denver
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1450 Glenarm Place, Denver, CO 80202
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Crowne Plaza Hotel Denver
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1,149 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Top Contributor
84 reviews 84 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just a quick stop over and stay before we continued on our way. The hotel is right downtown. Parking is hard, your are pretty much forced to use their garage which is $27 overnight. This was annoying to us as we rolled in at 1 p.m. and rolled out at 8 a.m. We booked on Hotwire and requested an upgrade... More 

Was this review helpful? Yes 1
CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Krissycz, Hello and thank you for providing us with the feedback from your stay. We are glad that we were able to accommodate you with the King upgrade and that you enjoyed your stay with us! We hope that next time you are in Downtown Denver that you will stay with us again! Safest travels, Kristopher Marketing Admin Crowne... More 

Loveland, Colorado, United States
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at Crowne Plaza for a night in Denver to celebrate our wedding anniversary. The location is great- walking distance or a short cab ride to any location downtown. The staff were friendly and helpful. We purchased the Romance in the City Package, which was a little disappointing, as it was just champagne and strawberries and... More 

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CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Josh N, Hello and Happy Anniversary to you and your wife! We thank you for your valuable feedback and I apologize that the Romance in the City package was not up to par. I do hope that you will visit us again post renovation! We wish you safest travels. Regards, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Hays, Kansas
Top Contributor
73 reviews 73 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I should start out by saying that I booked this via Priceline via bid. Paid $85 + $17 taxes and fees. Felt like I got a good deal, since it was booking at a much higher rate, and reviews were pretty good. Summary: When our navigation system led us to this location, it was hard to discern if we were... More 

Was this review helpful? Yes 1
CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear John K, Thank you for taking the time to provide us with such valuable feedback and for being a guest at the Crowne Plaza Denver. We are glad that you enjoyed our wonderful downtown location and please do note that I have passed along all other feedback you've given to the appropriate management. Come visit us again this time... More 

Carlsbad, California
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I got a really good deal to stay at the hotel. It was close to everything at the conference. It is very close to 16th street mall. The rooms are pretty small, the workout room doesn't have much and it is older equipment but OK. Don't get a soda at the bar $3.25? The room seemed like it could use... More 

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CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Jtrunning, Thank you for taking the time to provide us with your valuable feed back! We are glad that you decided to stay with us and we hope to have you as a guest in the near future! Safe Travels, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Sao Paulo, SP
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed a week and partially upgraded as a Platinum Ambassador to a suite (reserved for 4 days), which was great not having to move from one room to another. The room was nice, but the Club Lounge only works 3 days a week...therefore, we could not see much advantage and also could not find a reasonable breakfast in the... More 

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CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Rubpy, I would like to thank you for providing us with your feedback and I would like to thank you for being a loyal and dedicated Platinum member with IHG rewards. We hope that next time you are in Downtown Denver that you will stay with us again. Safe travels to you. Thank you, Kristopher Marketing Admin Crowne Plaza... More 

Glasgow
Contributor
16 reviews 16 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived in my room at 11pm after 24 hours travelling to find that one of the beds had already been slept in and the toilet had not even been flushed (let alone cleaned). When I complained about this the next day (I was too tired to wait for them to sort it out then and there) they offered me a... More 

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CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Richard15, Thank you for taking the time to provide us with your feedback. I would like to apologize that your stay was not reflective on what we strive to accomplish. I encourage you to please reach out to wecare@denver.net or by calling 303-573-1450 and speaking to a manager on duty. We wish you safe travels and hope that we... More 

Grand Junction, Colorado
Top Contributor
133 reviews 133 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel in great location. Our crib came with a baby care kit, and there is a concierge lounge and free parking for platinum members. The staff was very friendly and willing to go the extra mile to make you comfortable.

Was this review helpful? Yes
CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Nate K, Thank you for your kind words and taking the time to provide us with your feedback. We are glad that you were pleased with your stay and we hope to have you as a guest again in the near future. We wish you safe travels. Thanks again, Kristopher Marketing Admin Crowne Plaza Denver Downtown More 

Sydney
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was visiting Denver for a conference. The hotel is located in a prime position - a block away from the conference center and very close to 16th street mall. Devner Pavilions (some shops and restaurants) is next door which is very convenient. Staff were friendly and very helpful too.

Was this review helpful? Yes 1
CPDenver12, Marketing Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Paulie85, Thank you for providing us with such great feedback! We are thrilled to hear that our location was convenient to the conference you attended. The 16th street mall has a very wide selection of entertainment and dining and are glad that you were able to enjoy it. We wish you safe travels and hope to have you as... More 

Bozeman
1 review
2 of 5 stars Reviewed 2 weeks ago

I booked on Hotwire and got a great price for 3 nights. We traveled as a family and had hoped our hotel would have a pool that was open, or at least a hot tub. I called the morning before we arrived to have a crib in the room. We checked in at midnight and asked if one was in... More 

Was this review helpful? Yes
CPDenver12, Human Resources Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Heather S, Thank you for taking the time to provide us with such valuable information. I apologize that your stay was less than perfect and I encourage you to reach out to wecare@denver.net . So we are able to personally address the issues that you have encountered. We wish you safe travels. Regards, Kristopher Human Resources Admin Crowne Plaza... More 

Dublin, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Great concierge, provided specific help I could use. Thanks again, his recommendations for dinner was fantastic! The hotel location was very convenient to Denver's 16th Street Mall. The check in queue time was less than 3 minutes.

Was this review helpful? Yes
CPDenver12, Human Resources Admin at Crowne Plaza Hotel Denver, responded to this review

Dear Jeff W, Thank you for taking the time to provide us with feedback. We are thrilled to hear that our concierge team was able to be helpful during your stay in beautiful Downtown Denver. Please do stay with us again next time you're in Colorado! Safest travels to you and yours. Regards, Kristopher Human Resources Admin Crowne Plaza Denver... More 

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