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Renaissance Denver Hotel

#27 of 149 Hotels in Denver
Certificate of Excellence
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3801 Quebec St, Denver, CO 80207
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Renaissance Denver Hotel
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847 reviews from our community

Traveler rating
    408
    264
    106
    36
    33
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133
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405
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (199)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I are here to visit my son and love this hotel. The newly renovated lobby is spectacular. Minutes from the highway and downtown without the downtown traffic. The front desk personnel, staff and cleaning crew are all top notch.

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New York City, New York
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11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Arrived at 5:30 PM for check-in and there was a line at the front desk about 6 people deep and there was only ONE front desk clerk and the line was growing. When I TRIED to check-out the next morning the line was about 15 people deep so I just walked out. This place needs to fully staff it's front... More 

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Belgrade, Montana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I was at the Renaissance Hotel for 4 days, the staff at the Renaissance Hotel Denver is outstanding. Sophie and Amber were outstanding in the lobby cafe, Rob, Von and Brenda provided outstanding services. Their entire staff was outstanding.

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DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

It was a pleasure to have you with us at the Renaissance Denver Hotel! Providing our guests with sensational service is very important to us, and it’s wonderful to learn that everyone you interacted with delivered. Your comments are truly appreciated and we would love to have you back the next time you visit the Mile High City. More 

Philadelphia
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

After a ton of annoyances at the airport, I decided to check in at the Renaissance for an evening. What started as a terrible day was quickly turned around by the amazing staff. The hotel itself is great, as is the restaurant, but what made this a truly great experience was the wonderful team of people. From check in, to... More 

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DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

Travel plans may not always go as expected, but all of us here at the Renaissance Denver Hotel are always happy to do what we can to make your experience the best it can be. We’re elated to discover that our team was able to turn your trip into a positive one and that everything about your stay was exceptional.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My boyfriend and I stayed here while visiting a friend. We had access to the concierge lounge on the tenth floor and there was complimentary breakfast everyday. The food was always great and Carol and Sabrina were super friendly and always a pleasure to see in the morning. All the staff we dealt with during our stay were friendly and... More 

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Glenside, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were in Denver for a week supporting our don who was recovering from a complicated surgery, and chose this hotel based on a friend's recommendation. This pyramid shape hotel is a little intimidating on first sight, but as soon as you walk in the hospitality of the staff takes over. They even have a director of... More 

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DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

Thank you so much for your recommendation of the Renaissance Denver Hotel! Traveling to support a family member undergoing medical care can often be difficult, and we’re glad that our staff helped add ease to your trip. We look forward to having you back with us and hope that your next trip to the Mile High City is under better... More 

Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 1 week ago

I missed the shuttle back to the airport by about 30 seconds, and Teddy saw the predicament and put me in his truck and drove me to the next shuttle stop at a hotel down the road. He went above and beyond to help me make it to my plane! Great customer service! The restaurant manager and staff were also... More 

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DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

Our team is always willing to do what they can to ensure your experience goes swimmingly. Learning about the efforts of one of our staff members to help you catch your plane has truly put smiles on our faces and we will let him know about your kind words. For future stays, we do offer rates on our website that... More 

1 review
4 of 5 stars Reviewed 1 week ago

I would like to compliment the following employees for outstanding service during the FCCLA state conference held at the Renaissance Denver Hotel last week. Amanda at the front desk was extremely efficient and always smiling. Donny in the restaurant was a huge help. Lamont one of the building engineers was very informative and cheerful, and Hassnae in banquet was also... More 

Was this review helpful? Yes
DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

Your praise for our employees at the Renaissance Denver Hotel is greatly appreciated! We’ll be sure to share your warm words with everyone you mentioned; they will certainly be happy to hear them. We hope we will have another opportunity to serve you again. More 

East Haven, Connecticut
1 review
1 of 5 stars Reviewed 1 week ago

When I booked my rooms (2), the person who took my reservation over the phone, inadvertently, put the wrong month. Instead of April 09 she entered March. When I caught it a week later, I called back and she "corrected" it, but apparently it was never re-entered. She cancelled the room and but neglected to make another reservation with the... More 

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DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

We would like to take this opportunity to offer our deepest apologies for the situation you encountered on your stay. We certainly understand your frustration in this matter and we hope that you will reach out to us directly at your earliest convenience, as it is difficult to address your concerns in this forum. It is our hope that we... More 

1 review
4 of 5 stars Reviewed 1 week ago

Check in was smooth and quick. Front Desk staff was professional. Rooms were well kept and clean except for some stains on our couch pillows . Had dinner in the bar and appreciated one of the managers, Autumn taking the time to chat with us about our stay. Breakfast buffet is a bit pricey but delicious. All in all, the... More 

Was this review helpful? Yes
DenverRenaissance, General Manager at Renaissance Denver Hotel, responded to this review

We hope you’ll have another opportunity to visit the Mile High City so we can see you again at the Renaissance Denver Hotel! For future stays, we do offer rates that include breakfast on our website. Making sure our guests are well taken care of is a priority for us and we’re glad that the efforts of one of our... More 

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