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The Elevation Hotel & Spa

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500 Gothic Road, Crested Butte, CO 81225
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10% off room rate
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1 room 1 adult
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The Elevation Hotel & Spa
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562 Reviews from our TripAdvisor Community

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There are newer reviews for The Elevation Hotel & Spa
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

We absolutely LOVED our time here! Elevation provided a clean and pleasant experience for us and then some! And let me tell you - if you enjoy convenience on your vacations like I do, this is for you!! No stress at all!! This place is as convenient as they get - it made everything so easy for us!! If we... More 

Helpful?
Thank Mgators3
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Mgators3, 5 stars! Thank you for the excellent and thorough review! We're always grateful for positive customer feedback, so thank you for contributing to our TripAdvisor community! Convenient location, great restaurant, and delightful spa- all compliments I love to hear! I'm honored to hear that we helped create a "trip of a lifetime" for you, and I'm humbled by... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Let's just remember that first impressions are everything. My boyfriend and I pulled into Crested Butte looking to just get a hotel for the night, nothing fancy, yet still nice and clean. The other slope side resorts were going for about $270/night and they told us to try Elevation which is supposedly under new management. Well, we walked in and... More 

Helpful?
2 Thank cologirl719
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Cologirl719, Thank you for taking the time to write a thorough review about your experiences at our hotel. I'm glad to hear that you enjoyed our restaurant and that you found your room to be nice and clean. Meanwhile, I understand your frustrations about the lack of quality customer service you received at check in, and I appreciate your... More 

Houston, Texas
1 review
5 of 5 stars Reviewed January 2, 2016 via mobile

Hotel was amazing! We stayed on the top floor with beautiful views of the mountains. Rooms were very nice with comfy beds and great little kitchens with stainless steal and granite counter tops. Great ski in and ski out resort! Coffee shop around the corner within walking distance and DT Crested Butte is an easy commute with great shops &... More 

Helpful?
Thank SMSchreiner
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello SMSchreiner, Thank you for the great review! I'm thrilled to hear that you enjoyed your time at our hotel and that we've earned your return business! Please know that we work hard to please our guests, so we're always grateful to hear positive feedback. Best wishes until the next time we see you. Sincerely, Greg Melear General Manager More 

Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

We come with a group of families. Started with 4 families in 2013, up to 6this year. Being slope side with young ones is the ONLY reason we return. Housekeeping is spotty at best-- our beds were made and we got new towels--but that is it. Others in our group missed a day of housekeeping all together. The restaurant "ran... More 

Helpful?
Thank KJ W
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello KJ W, Thank you for taking the time to write an honest review about your experiences at our hotel. I'm honored to hear that we've been able to host your group for several years now, and I'm dedicated to making sure we exceed your expectations the next time you visit. I'm grateful for your feedback about housekeeping and our... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed December 28, 2015

My husband and I stayed at Elevation Hotel & Spa during the week of Christmas 2015. We drove from Erie, CO. We self-parked, so did not use the valet, but our interactions with the guys while we unloaded our entire vehicle was great, they were super friendly and patient with our plight. We brought food, clothes, snowboarding gear, Christmas gifts,... More 

Helpful?
Thank Celeste N
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Cornerdavis, Thank you for kind review. It sounds like you had a great trip to Crested Butte and you enjoyed staying at our hotel. I'll make sure to pass your compliments on to our staff, as I know they'll be grateful to hear them. We work hard to please our guests, so it's always nice to know when we're... More 

Dallas, Texas
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 28, 2015

The best part about this hotel was the staff and the location. We upgraded to a slope side rooms for my family and it was worth the extra money. There were such beautiful views of the mountains. There are several restaurants and shops within walking distance of the hotel. The room was very spacious. The staff from the bell captain... More 

Helpful?
Thank cornerdavis
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Cornerdavis, Thank you for kind review. It sounds like you had a great trip to Crested Butte and you enjoyed staying at our hotel. I'll make sure to pass your compliments on to our staff, as I know they'll be grateful to hear them. We work hard to please our guests, so it's always nice to know when we're... More 

Grant, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2015 via mobile

My family stayed at Elevation during the Christmas holiday. When we checked in our first impression came from the valet staff which was an impression of "Hurry up so we can get on with our day." We were unloading our car and we asked the valet staff helping us to be careful with a gift we brought for family, because... More 

Helpful?
Thank Megan D
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Megan, Thank you for taking the time to write an honest review about your experience at our hotel. I read through your review and would like to assure you that the customer service you experienced doesn't meet my level of expectation either, and I will address it right away with the staff. We value your business, and the last... More 

Dillon, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 24, 2015

Nice place. The room rate was a good value, but once you add on $20/day resort fee and $20/day to park, it ends up being pretty steep. Kind of loud with doors slamming. Fantastic valet staff - really friendly, professional and helpful!

Helpful?
Thank Calmus01
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Calmus01, Thank you for taking the time to write a review about your stay at our hotel. I'm glad to hear that you had a good time and enjoyed your interactions with our friendly staff. I appreciate all of your feedback and will use it to improve in the future. Hopefully, we'll have the opportunity to host you again... More 

Joplin, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 24, 2015

Will never stay here again due to hidden fees that were not discussed when we booked. The 2 biggest were the resort fee ($20-$30/night) and the parking fee ($20/night for either self or valet. Nice property, but they scam you with the hidden extra's.

Helpful?
Thank MikeLa10672
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello MikeLa10672, Thank you for taking the time to give us some honest feedback about your experience at our hotel. We do our best to be straightforward and informative about our resort and parking fee by showing them on our reservations page before transactions are completed, and by explaining them in our welcome packets upon arrival. We value your business,... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed December 15, 2015

I objected to a $40 "resort fee" (which was not disclosed or agreed to) that appeared on our credit card statement and the hotel staff first refused to even return my call inquiring about it, then lied over the phone about it, and were intentionally unhelpful, rude, and condescending. I would say that the hotel management was going out of... More 

Helpful?
2 Thank mediocrites
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Mediocrities, Thank you for taking the time to write a review and bring this issue to my attention. Please know that it was never our intention to deceive you with our resort fee, or ignore your calls after you left. I'd be more than happy to discuss this issue with you, so please feel free to call and ask... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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