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The Elevation Hotel & Spa

Certificate of Excellence
Hotel website
500 Gothic Road, Crested Butte, CO 81225
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50% off room rate
The Elevation Hotel & Spa
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Ranked #3 of 12 Hotels in Crested Butte
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
FYICharleston Charleston, South Carolina
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443 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Elevation Hotel & Spa
See the most recent reviews
Charleston, South Carolina
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent a week at the Elevation and were generally pleased with the experience. The positives...staff were friendly and helpful, access to the ski slopes is excellent and view from room was good. The negatives..the restaurant was grim and food options very limited. Food was bland, poorly prepared and the wait staff indifferent. The decor in the rooms is an... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello FYICharleston, I am glad you enjoyed your time in Crested Butte and at our hotel. We work hard to please all of our guests, and it sounds like our staff really made a great impression on you. Also, we are always looking for new ways to improve our restaurant, so I'll use your review to help focus on where... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for a summer writers conference. Four adults were comfortable in a huge room. It's ski in ski out and for bikers hikers, runners will be happy).Free shuttle to town is provided. In winter this hotel can't be beat. Hotel is a perfect spot for a small CON. Wedding, reunion or bigger group. Great facility, food, barspace, lots of... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Anne, Thank you for the raving review! I am glad to hear that you enjoyed the hotel during your stay and am grateful for your compliments. We work hard to provide an excellent experience for everyone who walks through our doors, so it's nice to know when we're doing a good job. I hope you plan to return to... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel: We booked our stay using a Groupon and have loved every minute of of our stay here! We spent six days, five nights here. Everything was immaculate in the resort, it was extremely clean, organized, and everyone was very helpful and polite. Our room was amazing, loved the little kitchenette and dishware the rooms come with! The bathrooms... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Akilina, Thank you for writing an awesome review about your stay at Elevation. I appreciate your thoroughness and will use it to continue to improve things around our resort. I hope you will make plans to return to CB so we have the opportunity to serve you again. Sincerely, John Wagner General Manager More 

Tucson, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just finished a 3 night trip to Crested Butte for skiing and R and R. I have to say The Elevation Hotel far exceeded our expectations. Pam, The Front Desk Manager was very helpful after Expedia failed to cancel our original reservation. The concierge service was exceptional. The wine reception each evening in the lobby from 5-6 was a... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello GolfAzTuscon_Arizona, Thank you for your awesome review! I am glad to hear that you had a great trip to Crested Butte and that you enjoyed your stay at our resort. I will make sure to pass along your compliments to Pam and the rest of the staff; they will be grateful to hear they are doing a good job.... More 

arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the moment you get on the first elevator it is clear that housekeeping is not a priority here. The hallways, elevators, everything are run-down and grimy. And the fitness center: FILTHY. It appears that the equipment is never cleaned---hair, dust, grime on every surface. Service is fair, depending on which employee.

Was this review helpful? Yes 1
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Baom123, Thank you for taking the time to write a review of our hotel. Please know that we take your feedback seriously, and I will investigate this issue immediately. The condition of the elevators and fitness center that you've described does not meet my quality standards either, so thank you for bringing it to my attention. I hope you... More 

Loveland, Colorado, United States
Top Contributor
61 reviews 61 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Keep in mind, no place is perfect and every location has its pros/cons. In reading some of the reviews, I would encourage you to weigh the pros/cons and make the best decision based on what you are looking for. We really enjoyed our stay, and would definitely recommend it! My husband and I stayed here as a delayed wedding gift... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Jodi, 5 stars! Thank you for the awesome review! I read through your comments and appreciate the time you took to write a detailed description of your experience. I am glad you were able to take advantage of our ski-in/ski-out convenience, nightly wine reception and our other amenities, and I hope they helped make your trip extra special. Meanwhile,... More 

Castle Rock, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently had a Groupon for this hotel in Crested Butte and it was amazing! The hotel staff was wonderful and the location could not be beat! You walk out the door of the hotel and you are at the lifts. They also had a complimentary ski/snowboard valet so you didn't have to haul your boards up to your room.... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Christy, Thank you for writing such a kind review! It sounds like you had a blast, and we would love to have the opportunity to host you again soon. Next time we'll make sure to book your spa treatments in advance, so you can experience some of our amazing treatments. Best wishes! Sincerely, John Wagner General Manager More 

Denver, Colorado
Top Contributor
110 reviews 110 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were so looking forward to our trip here this weekend to celebrate my husband's birthday. We were going with another couple. We purchased our stay through a Groupon in October. Unfortunately, the National Weather services issued a winter storm warning for that area starting tomorrow at noon and not ending until Monday at 8 pm. We were going Friday... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Ann, I have read through your review and have requested for my director of sales to reach out to you. Please know that we sincerely care for all of our guests past, present and future, and we do our best to accommodate everyone. I look forward to quickly resolving this issue so you can focus on celebrating your husband's... More 

Fountain, Colorado
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This warm friendly hotel was the setting for our ski/snowboard vacation this week. The hotel is very clean with an attentive staff. We arrived for indoor parking, unloading in a covered area. You do have to go upstairs via elevator to register; not a problem. Parking is $20.00 per day with a valet if you choose. I chose to leave... More 

Was this review helpful? Yes 1
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Oleskier, Thank you for your awesome review! It sounds like you took advantage of many of our resort features and had a blast on the mountain. Crested Butte really is an awesome ski down, isn't it? It was our honor to serve you, and I hope you will consider staying with us again the next time you are in... More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

Mountain resort hotels can be a pretty mixed bag. Elevation is a great hotel. They try to balance between being couple, and family friendly. Its a tough balance. The dog friendly part is great buy pricey of course and yes they do have luxury resort parking and fees. The spa is great! nice facilities and I have never been to... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello JoeSchroeter, Thank you for the awesome review! I am glad to hear that you thoroughly enjoyed your time at our resort, and we hope to host you again soon. I'm sure your review will be helpful for our future guests who are looking for a great slope side resort! Sincerely, Art Thompson General Manager More 

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