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The Elevation Hotel & Spa

Certificate of Excellence
Hotel website
500 Gothic Road, Crested Butte, CO 81225
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50% off room rate
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The Elevation Hotel & Spa
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The Elevation Hotel & Spa
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447 reviews from our community

Traveler rating
    256
    118
    30
    21
    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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Portland, Oregon
Contributor
17 reviews 17 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Unmatched ski-in / out to CB. Our room was clean, modern, comfortable. The nightly wine receptions we're a nice way to mingle with travellers. Like the Sheraton at Steamboat, the Hotel's is similarly situated and its firepit is ground zero for apres-ski. Town shuttle eliminated need to valet car throughout the stay. Enjoyed meals at Bonez (pork belly atop mass... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Ckardasnw, Thank you for your awesome review! I'm thrilled to hear that you enjoyed your stay at our hotel. It sounds like you took advantage of some of our best resort features- our ski-in/ski-out location, the complimentary wine hour, 9380's fire pit- what's not to love about that, right? Please keep us in mind the next time you're planning... More 

Crieff, United Kingdom
Top Contributor
147 reviews 147 reviews
51 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were on a road trip from Las Vegas to Denver, originally intending to overnight in Gunnison. However, we changed our plans to include Crested Butte upon receiving an excellent deal from hotels.com for the Elevation Hotel. Obviously we were not skiing, although we are skiers and can appreciate what an excellent location this hotel enjoys. The regular free shuttle... More 

Was this review helpful? Yes 1
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Mordrydd, Thank you for staying at our hotel and for taking the time to write a detailed review. It sounds like you had a great spontaneous stay and sincerely enjoyed the town of Crested Butte! Also, I'm glad to hear that our staff was friendly and helpful; I'll make sure to pass your compliments on to them. I hope... More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

room was very nice and comfortable but the kitchenette was not kept up. missing dishes and the flat ware looked like some of it had just been licked not washed. Items were quickly replace on request. 5 -6 wine tasting was nice but few places to actually sit and the aftermath mess was not attractive as was the mess that... More 

Was this review helpful? Yes 2
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Family-funx4, Thank you for choosing to stay at our hotel and for writing an honest review about your experience. I'm glad to hear that you enjoyed your time with us, and that you found your room to be nice and comfortable. I've taken thorough notes about your other comments and concerns and will address them with the staff right... More 

Boulder, Colorado
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel room and facilities were great. The kitchenette allowed us to ski in for lunch. The proximity to the lifts is really nice. However we were pretty disappointed that they couldn't provide late check out when the hotel was not even close to being full or busy.

Was this review helpful? Yes 2
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Jshien, Thank you for staying at our hotel and for taking the time to write a review. I appreciate your kind words, and I'm glad to hear that you took advantage of our ski-in/ski-out convenience. Meanwhile, I appreciate your feedback about your check-out experience; we're always looking for new ways to improve, and I'll keep this in mind. I... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stay at hotels frequently as I travel frequently for work and business. This place is just bad on all levels. I'll start with my check in process. I paid for a mountain view delux room. I could have booked on Expedia cheaper and called the hotel to see if they would match the rate. They advised no and I... More 

Was this review helpful? Yes 4
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Ametz72, Thank you for staying at our hotel and for taking the time to write a detailed review. I read through your comments and made several notes about things I need to address right away. I appreciate your honesty and would like to assure you that the customer service you experienced does not meet my standards either. I understand... More 

Lubbock, Texas
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is by far the best place to stay for ski in/ski out in Crested Butte Mtn. Don't let the word hotel fool you; there are rooms with 1 bedroom, 2 bedroom and FULL kitchens. You walk out 25 ft to the snow and slide down to the Red Lady. Service was impeccable, everyone is friendly and kind. We used... More 

Was this review helpful? Yes 1
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Shana, 5 stars! Thank you reviewing our hotel. I am glad to hear that you enjoyed your resort experience, and hopefully, we've earned your return business. Meanwhile, I appreciate your comments about 9380. Please know we're actively working on improving our restaurant, so if you choose to stay with us again I'm sure you'll have a better experience. Sincerely,... More 

Colorado Springs, Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Elevation is NOT a cheap hotel. I was lucky to snag it on a Travelzoo deal which made it reasonable. That said, this is a very good property. It is a true ski-in, ski-out hotel perhaps 20 yards from the main lift. The positives are: excellent service, large, quiet, well-appointed rooms, comfy bedding, in-room Wi-Fi, indoor/outdoor pools & hot... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Steve, Thank you for writing a thorough review about our hotel and the time you spent in Crested Butte. It sounds like you had a great time, and I'm glad to hear that our hotel exceeded your expectations. Please keep us in mind the next time you're planning a vacation. We'd be glad to have the opportunity to serve... More 

Denver, CO
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2015

We've stayed here several times, throughout all the seasons, and love it here. It is a great deal for being right on the mountain, and the rooms are so comfortable, it's hard to leave them even for what CB has to offer. The only reason I wouldn't rate it excellent is that they have some operational issues. They have so... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello mikaelroth, First and foremost, thank you for your loyal business! We love our returning customers because we know they love Crested Butte as much as we do. I appreciate your kind words and will keep your suggestions in mind as we look for new ways to improve our customer service. Best wishes until the next time we see you.... More 

Burnet, Texas, United States
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2015

We just returned from a family vacation at the Elevation Resort & Spa. We could not have asked for a better place or better weather. The Resort was a perfect location for those family members that enjoy skiing and also for those of us that don't ski. The rentals were close; they had a place to store the rentals when... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Pat, It sounds like you had an awesome trip; one your family will never forget! I am glad we could help make your vacation special, and I will make sure to pass your compliments on to our staff members who served you. Hopefully, we'll have the chance to host you again next year so your family can perfect their... More 

1 review
1 of 5 stars Reviewed March 17, 2015

We checked in Friday March 13th around 6pm. At that time we left the truck with the valet. The vehicle remained parked with the valet the entire stay. We checked out around 11:30am on sunday and drove home to the Denver area. While unloading i noticed a very sizable dent around 2' long and a scratch to go with it.... More 

Was this review helpful? Yes
YourGenManager, Manager at The Elevation Hotel & Spa, responded to this review

Hello Smith915, I have been working on this issue, and I understand your frustration. Please know that we value your business and hate that you had a negative experience after you checked out of our hotel. I know that you've had multiple conversations with managers on our team to discuss the details of this incident, and we'll continue to be... More 

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