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The Elevation Hotel & Spa

Hotel website
500 Gothic Road, Crested Butte, CO 81225
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10% off room rate
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The Elevation Hotel & Spa
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562 Reviews from our TripAdvisor Community

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usa
Level Contributor
141 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a king deluxe room that had a king bed and sofa bed with kitchenette. The room was pretty spacious and met our needs. The beds were comfortable and the room clean. the bathroom was pretty basic. the staff responded promptly to a couple of issues we had with the room. parking is really expensive - $20 per night.... More 

Helpful?
Thank dbdurango
Dallas, Texas
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel has a great location but is being managed very poorly. Here are the details: We'd stayed at the Elevation many times until three years ago when we switched to the Lodge at Mountaineer Square, mainly based on price at the time. On previous Elevation stays we'd had problems with hot water and wi-fi access. Both of these problems... More 

Helpful?
Thank gileslw
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Gileslw, It was a pleasure speaking with you on the phone about the issues you encountered during your stay. I was grateful for the opportunity to visit with you and listen to your feedback; I made several notes about how we can improve and have already started problem solving for the future. Thanks again, and best wishes to you... More 

Carbondale, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here in late January and the ski in-ski out location couldn't be more convenient. The rooms are spacious and in great condition and the service was phenomenal. There is no better value in Crested Butte, as the places I have stayed downtown are more expensive for a much smaller room. The beds at Elevation were also VERY comfortable.... More 

Helpful?
Thank EvanSMV
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello EvanSMV, Thank you for the great review! I'm glad to hear that we exceeded all of your expectations and that we've earned your recommendation. Hopefully, our comfortable beds, location and quality service have convinced you to become a repeat visitor! Best wishes until the next time we see you. Sincerely, Greg Melear General Manager More 

Butler, Tennessee
Level Contributor
252 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel/condo has everything--slope side, restaurant, large lobby area. ski/gift shop, sauna/steam/hot tub/pool and for the most part good size rooms. Stayed in a 2 ba ,1 bdrm w/kitchen. (kitchen was designed by someone who knew 0 about kitchens--no dw, no counter space, very unorganized and storage was high--you better be 6ft to reach most everything--1 neg-bad,terrible design-would give 5... More 

Helpful?
Thank wataugaman
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Wataugaman, Thank you for your detailed review of our hotel. I'm glad to hear that you enjoyed your time in Crested Butte and at our hotel. I appreciate your feedback and will keep it in mind as we look to make improvements around the property. Sincerely, Greg Melear General Manager More 

Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Loved this Groupon...well worth the money. I'll be back. Favorite thing SNOWMOBILING!!!!!!!!!! If you go to this hotel, schedule the 3+ hour snowmobiling adventure. Worth every penny. I have a massage (necessary as the snowmobiling is a very active & somewhat physical adventure) and facial schedule this afternoon. Can't wait!!!!!

Helpful?
Thank Candi M
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Candi, Thank you for your great review! I'm glad you enjoyed your stay at our hotel, and I'm happy to hear that you went on a snowmobiling adventure- what a great way to see Crested Butte! I hope we've earned your return business; we'd love to host you on your next vacation. Sincerely, Greg Melear General Manager More 

coloradan gal
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is OK, and you will be fine staying here. It wants to fancy itself as a more luxurious place than it is, but it's pretty average, save the very nice spa amenities. The spa was great after skiing all day; the hot tub, steam rooms, sauna and pool are all nice, clean and a step above the rest... More 

Helpful?
Thank momo-colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first stay at The Elevation and everything was fabulous!!! Our room had a great view and all the amenities that I could think of. It was clean, comfortable and cozy!!! Everybody was so nice and helpful! Pam at the front desk is as sweet as can be and bent over backwards to make us feel welcome along... More 

Helpful?
Thank Jill D
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Jill, Thank you for your great review! I'm thrilled to hear that you had a perfect stay at our hotel! I'll make sure to pass your compliments on to our staff, especially to Pam; I know she'll be honored to hear them. I appreciate your recommendation, and I hope you'll consider staying with us again in the future. Sincerely,... More 

Dallas, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This was our fourth time to stay in this hotel, cannot beat the location at the foot of the ski lifts! Slope side king or Junior Suites are excellent to watch the action from your balcony. Fire pit out side to people watch. Close to everything you need such as casual eats, ski rentals, coffee house, lift tickets, shopping for... More 

Helpful?
Thank IDigWine
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello IDigWine, Thank you for your great review! I'm honored to hear that we've earned your return business; I can't thank you enough for your continued loyalty to our hotel. I appreciate your feedback and I know the TripAdvisor community will, as well. Even though you just finished your fourth stay, I hope you're already planning your fifth! Best wishes... More 

Palm Beach, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We arrived to the hotel and were greeted by Chris at the front desk with an amazing welcome. We were able to get a valuable upgrade which made the stay more comfortable. The staff at the front desk ALWAYS had a "can do" attitude and even the smallest item such as asking for more hangers, were delivered with a smile... More 

Helpful?
Thank TerryLarsen
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello TerryLarsen, Thank you for taking the time to write such a kind review! I'm always humbled to see 5 stars! I'm glad to hear that you enjoyed your interactions with our staff, and I'll make sure to pass your compliments on to Chris. I hope you had a great vacation after acclimating to the altitude. Keep us in mind... More 

Norman, Oklahoma
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

This is our 4th time staying at elevation and some things stay the same: It has the best location for ski in ski out. The ski valet/ski shop are fantastic. They were so helpful and made fitting/skiing with a family so easy and enjoyable. They are so knowledgeable and helpful. They took care of our 6, 9, and 12 year... More 

Helpful?
4 Thank Sam041677
YourGenManager, General Manager at The Elevation Hotel & Spa, responded to this review

Hello Sam041677, Thank you for taking the time to write an honest review about your recent stay at our hotel. I'd like to assure you that the issues you encountered do not meet my expectations either, so as I read through your review, I took thorough notes about what I need to address with my staff to improve in the... More 

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