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4.0 of 5 Hotel   |   Mimosa Drive, Mimosa Leisure Estate | Clark Freeport Zone, Clark Freeport Zone, Angeles City, Luzon 2009, Philippines (Formerly Holiday Inn Resort Clark Field)
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Holiday Inn Clark
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A recent review
4 of 5 stars reviewed 1 week ago
Peterpoes Nazareth, Belgium
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268 reviews from our community

Traveler rating
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    64
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
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    (62)
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    (73)
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Nazareth, Belgium
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

While participating at the 19th Philippine Hot Air Balloon Festival, we stayed again at this hotel. It is a t a quiet location. Checking in took forever: staff is kind of slow... Rooms are ok, but not spacious or luxurious. Bathroom is rather small. Bar downstairs is nice and restaurant on at the 7th floor is ok, but I expected... More 

Was this review helpful? Yes
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Peterpoes, Thank you for choosing Holiday Inn Clark during Hot Air Balloon Festival and appreciated the quiet location, the Copa's Bar and the Rodizio Rooftop Grill. It is a regret however that some of our service was not met your expectations during your recent stay. I will bring your feedback to our team member so we could have immediate... More 

Doha, Qatar
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

well its not the best place i have stayed in but it do the job, it is nice if you looking for a good spot to stay in for couple days this is place , if you are picky about stuff you might not like it , the staff were nice thats for me really important , the breakfast buffet... More 

Was this review helpful? Yes
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear malcolmk162, Thank you for choosing Holiday Inn Clark during your stay. It is great to know that the team delivered the best service to you. We are looking forward to having your next visit very soon. Best Regards, Michael Melzer More 

Doha, Qatar
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Well Nothing fancy about the hotel or the room. Being the hotel in tropical country.. my room has ants and the bed was not comfortable. The internet in the hotel is pathetic as it keeps on disconnecting and to do the icing on the cake is worst hotel staff at the reception. I arrived with my colleagues and the rooms... More 

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Vikram S, Thank you for choosing Holiday Inn Clark, we greatly appreciate your feedback and loyalty to the Holiday Inn Brand. It is with regret to hear that your recent stay with us did not live up to your expectations. This feedback is important to us for our continuous improvement. Please be assured that the concerns you have brought... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was ok. A bit squashed. Iron was not working. Got given 1 item of laundry that wasn't mine and never got my item back. plus there was this smell in the ground corridor nearer to the massage parlour/barber that was slightly off. On the plus wifi was really fast and customer service was awesome.

Was this review helpful? Yes
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Alcinda T, Thank you for your feedback on your recent stay at Holiday Inn Clark. It is with regret to hear that your recent stay with us did not live up to your expectations and due to lapses in our amenities and laundry service. We greatly appreciate your comments as such information is vital for us to achieve the... More 

Hong Kong, China
Top Contributor
166 reviews 166 reviews
125 hotel reviews
412 helpful votes 412 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is the only international chain in the area and most guests are therefore foreigners. The hotel room is quite small and dated but the services and facilities are fine. The restaurants and pubs in the hotel are fine and affordable. It would be great if the rooftop restaurant could open during lunch time so that guests may enjoy... More 

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear JKWD, Thank you for your recommendation. I am very glad to know that Holiday Inn made an enjoyable and memorable part of your experience in Clark.The hotel has a very good location where you can relax and enjoy peaceful environment but not so far from city. Yes, we are the only hotel in Clark without casino, thus making us... More 

Yuma
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel during a recent trip to the Philippines. It is a basic hotel, the breakfast buffet was alright. The cooks are really quick getting the fresh eggs out but almost too quick.. They consistently tried to give me runny eggs. I even asked for Over hard and they gave me over easy. The staff is very friendly... More 

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Michael A, Thank you for taking the time to review our property on TripAdvisor. We truly value the opinions of our guests and we apologize that we did not meet some of your expectations during your recent stay with us. I appreciate you sharing the shortfalls in delivering a seamless service experience and amenities during your visit. Please be... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 26, 2015

I was supposed to stay there yesterday January 26, 2015 with my wife and daughter. My company is a client and I can avail of a corporate discount plus, it can earn me points since I'm an IHG Gold member. However, after checking in, I got our baggage from the parking area and entered the hotel building through the most... More 

Was this review helpful? Yes 2
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear MonL, Thank you for taking the time to review our property. We truly value the opinions of our guests and we apologize that we did not meet your expectations during this time. We are sorry for the inconvenience you experienced during your recent visit in our hotel. We assure you that the request for the observance of a suitable... More 

Manila, Philippines
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed January 21, 2015

This hotel is very basic, everything functional. Buffet breakfast is average. Location is perfect. Environment very secured and visitor-friendly. I don't mind traveling 45mins from our Tarlac office just to stay here. I really have nothing to complain about, except that it felt old. But overall, stay was ok.

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Jheviray, Thank you for your review of your recent stay at Holiday Inn Clark. We are delighted to hear that we have met your expectation and appreciated the hotel's location and amenities. Being the first hotel in Clark and being 18 years old already, we are doing our best to update section by section the areas in the hotel.... More 

hamilton
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 19, 2015

Biggest problem here is the size of the room. Even an executive suit feels small. Food is excellent ,staff well trained always smiling and ready to take care of you. Choose a villa insteed very spacious. Had my wedding here and it was perfect. The staff makes your stay worthwhile. PS: pls do something about outside patio fountain as we... More 

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear laurentiu-cristian, Thank you for your feedback of your recent stay at Holiday Inn Clark. We are delighted to hear that we have exceeded your expectation on our team's service during your last stay. We appreciate being your hotel of choice on your wedding reception, and being part of this memorable event. Thank you too for your valuable feedback on... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 26, 2014

Hotel is really a pleasant surprise.. They haven't deteriorated despite not having so much other establishments around the area. There are areas in the hotels though that needs improvement like the smell in the hallway, but overall, love the stay. The buffet selection & quality is exceptional even better than some 5 star hotels in manila, best of all it's... More 

Was this review helpful? Yes 1
holidayinnclarkphil, General Manager at Holiday Inn Clark, responded to this review

Dear Ying Ying T, Thank you for your Trip Advisor review of your recent stay at Holiday Inn Clark. We are delighted to hear that you enjoyed stay. We appreciate being your hotel of choice in Clark. I will share your kind words regarding the buffet spread to the F&B team. We look forward to welcoming you back soon for... More 

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Additional Information about Holiday Inn Clark

Address: Mimosa Drive, Mimosa Leisure Estate | Clark Freeport Zone, Clark Freeport Zone, Angeles City, Luzon 2009, Philippines (Formerly Holiday Inn Resort Clark Field)
Phone Number:
Location: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Clark 4*
Number of rooms: 331
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Also Known As:
Holiday Inn Resort Clark Field Hotel Clark Freeport Zone
Holiday Inn Clark Field
Holiday Inn San Fernando Pampanga
San Fernando Pampanga Holiday Inn
Holiday Inn Clark Philippines/Angeles City

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