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Extended Stay America - Colorado Springs - West

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5855 Corporate Drive, Colorado Springs, CO 80919
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Extended Stay America - Colorado Springs - West
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    68 reviews from our community

    Traveler rating
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      19
      11
      9
      13
    See reviews for
    17
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (68)
    • Mar-May only
      (10)
    • Jun-Aug only
      (26)
    • Sep-Nov only
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    • Dec-Feb only
      (11)
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    Elgin, Oklahoma, United States
    2 reviews
    2 of 5 stars Reviewed 2 weeks ago

    Checked in got into room and 5 minutes later someone else had been given same room so they walk in .. I call desk and she said no u r in wrong room well my key opened door and that is room on receipt and key holder they gave me.. so I agree to be moved .. I then get... More 

    Was this review helpful? Yes
    Manager_11525, General Manager at Extended Stay America - Colorado Springs - West, responded to this review

    Thank you for staying with us. I would like to find out more about this issue as it is not normal of our hotel. Please, if you can give me further information about this I would like to look into it and make sure the team can correct this behavior. My e-mail address is csw@extendedstay.com. Thank you. More 

    Colorado Springs, Colorado
    1 review
    3 of 5 stars Reviewed 3 weeks ago

    While in the process of buying a house here in Colorado Springs, my husband and I stayed at Extended Stay America for 3 weeks. The upsides: mostly friendly hotel management, low prices, pet friendly (I actually got them to lower the high pet fee just by asking). The downsides: the room starts to feel dirty and stale the longer you... More 

    Was this review helpful? Yes
    Manager_11525, General Manager at Extended Stay America - Colorado Springs - West, responded to this review

    Shelby, Thank you for taking the time to comment on your stay with us. I am very pleased to hear that you were happy with most of the team at the hotel. I do wish I would have heard sooner of the problems so that I may have had an opportunity to fix them. I will take them under advisement... More 

    1 review
    5 of 5 stars Reviewed December 5, 2014

    Dan & Hector are courteous, professional and accommodating... I plan on staying here for a few months and look forward to feeling right at home.... It's very comfortable and great for my dog. Love the laundry facilities and the kitchen...

    Was this review helpful? Yes
    Manager_11525, General Manager at Extended Stay America - Colorado Springs - West, responded to this review

    Thank you for your business, please let us know if there is anything further you may need. More 

    Reviewer
    4 reviews 4 reviews
    1 helpful vote 1 helpful vote
    4 of 5 stars Reviewed November 11, 2014

    I normally don't post anything positive or negative about a hotel. The exception is for my recent week-long stay at ES Colorado Springs. First - the location is perfect. I was able to drive to get groceries within two miles of ES. The Pro Rodeo Hall of Fame was two blocks away. The view of the Rockies was awesome. Customer... More 

    Was this review helpful? Yes
    Reviewer
    3 reviews 3 reviews
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed November 5, 2014

    Our room was just plane dirty. There was food on the floor, there was hair on our sheets, our towels were stained, one had a pubic hair on it. Our pillows were stained. The bathroom had soap scum on the sink, and the shower was not very well cleaned. You might read this and ask why we stayed there after... More 

    Was this review helpful? Yes 1
    1 review
    2 helpful votes 2 helpful votes
    1 of 5 stars Reviewed September 16, 2014

    Horrible customer service..was lied to twice by manager. ..rooms were very diety. The toliet had who knows what on it. The face rags were dirty and the floor was not vaccummed. The room had a horrific smell.When I turned on the heater and it smelled like it was going to catch fire. Did not have the room available that I... More 

    Was this review helpful? Yes 2
    Asheville
    Top Contributor
    73 reviews 73 reviews
    17 hotel reviews
    32 helpful votes 32 helpful votes
    4 of 5 stars Reviewed September 12, 2014

    Never stayed at an Extended Stay before and with the reviews and only 2 stars was not sure what to expect. The price was right and I stay at hotels my family would never stay because I am cheap. There I said it anything over $70 is to much and I have stayed at some OK places and some that... More 

    Was this review helpful? Yes 2
    Dade City, Florida
    Senior Contributor
    30 reviews 30 reviews
    9 hotel reviews
    22 helpful votes 22 helpful votes
    2 of 5 stars Reviewed September 9, 2014

    We were staying in Colorado Springs for the Air Force Academy graduation. Coming from Florida, we were not familiar with the area so we relied upon a list of "available" hotels. I have to agree with the other reviews - the lobby was clean and the front desk staff (when they were present) were cordial. However, the room was not... More 

    Was this review helpful? Yes 1
    2 reviews
    1 helpful vote 1 helpful vote
    1 of 5 stars Reviewed August 31, 2014

    My friend found the Extended Stay hotel thru expedia. We reserved three rooms for two nights. The service was terrible. The rooms had clearly been smoked in and there were no amenities such as hair dryers or coffee pot ect. Even though each room had Kitchenets anything we needed we had to go to front desk and request. The room... More 

    Was this review helpful? Yes 1
    Bellevue, Nebraska
    Senior Contributor
    41 reviews 41 reviews
    7 hotel reviews
    16 helpful votes 16 helpful votes
    2 of 5 stars Reviewed August 18, 2014

    First, to qualify our title, we've stayed in dozens of hotels across the country...so moving on... We decided to stay here during our recent visit to Colorado Springs, and within the first minute of stepping in our room - we instantly regretted it. First, however, before getting to the bad, let's focus on the only good. The location was incredibly... More 

    Was this review helpful? Yes 4
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    Additional Information about Extended Stay America - Colorado Springs - West

    Address: 5855 Corporate Drive, Colorado Springs, CO 80919
    Phone Number:
    Location: United States > Colorado > El Paso County > Colorado Springs
    Price Range (Based on Average Rates): $
    Hotel Class:2 star — Extended Stay America - Colorado Springs - West 2*
    Number of rooms: 104
    Reservation Options:
    TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Extended Stay, Hotels.com, Priceline, Odigeo and Tingo so you can book your Extended Stay America - Colorado Springs - West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Extended Stayamerica Colorado Springs - West Hotel Colorado Springs
    Extended Stay Colorado Springs
    Colorado Springs Extended Stay

    23 photos of this hotel

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    Amenities

    Highlights
    • Free Parking
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    • Pets Allowed ( Dog / Pet Friendly )
    Room types
    • Kitchenette
    • Suites
    • Non-Smoking Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Free Parking
    • Self-Serve Laundry
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from Extended Stay America - Colorado Springs - West staff and other travelers.
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    Questions? Get answers from Extended Stay America - Colorado Springs - West staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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