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Holiday Inn Express Colorado Springs Airport

2.5 of 5 1815 Aeroplaza Dr., Colorado Springs, CO 80916
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Certificate of Excellence 2014
Holiday Inn Express Colorado Springs Airport
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Holiday Inn Express Colorado Springs Airport
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94 reviews from our community

Traveler rating
    37
    26
    23
    4
    4
See reviews for
28
25
4
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Colorado Springs Airport
See the most recent reviews
Kingwood, Texas
1 review
5 of 5 stars Reviewed January 23, 2014

I am a fan of Holiday Inn Express in all of my travels. This particular location went above and beyond to make my experience here a pleasure. From Lauren picking me up at the airport herself to Chris allowing me to pay later for a cold soda. Our venue was wonderful and a huge success!! Thanks again Lauren for everything!!

Was this review helpful? Yes
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank You, Thank You, Thank you!!! I think we have a awesome team too! I am so pleased to hear you enjoyed your stay with us!. As you know we have completely remodeled the Lobby , breakfast bar, meeting room and fitness center. And I hope the next time you come to Colorado Springs, you will have time to kick... More

Senior Contributor
40 reviews 40 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 6, 2014

We stayed four nights at this Holiday Inn Express. A newer motel, clean, nice accommodations. WiFi worked well but had to relog in each day. Nice clean breakfast room. Mattresses just ok -- a little worn. Still a nice place to stay. We'd stay there again.

Was this review helpful? Yes
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank you, for your kind words. We are so glad that you enjoyed your stay with us and we are looking forward to you coming back again, and again and again. The Holiday Inn Express Airport is a contemporary hotel for the value oriented guest. Fresh, clean and cool and just minutes away from Pikes Peak- America's Mountain and very... More

Houston, TX
Top Contributor
218 reviews 218 reviews
207 hotel reviews
413 helpful votes 413 helpful votes
3 of 5 stars Reviewed December 28, 2013

Typical HIE in terms of appearance, quality & service. However, even though the property appears to be a newer-built facility, the rooms & bathrooms are FAR smaller than the vast majority of HIE locations we have visited. On the plus side though, I want to give a BIG thank you to Chris at the front desk. He is the single,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear smvhou, Thank you for your valuable review and for being an IHG Rewards Club Platinum Member. We are very glad that you were able to use the location of the hotel to your advantage during your stay here and did appreciate the level of staff service received at check in. It is unfortunate the bathroom and room size prevented... More

Senior Contributor
37 reviews 37 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 3, 2013

Wonderful stay,clean room,Kirt at the front desk was a sweetheart. We came in late from a long road trip & he gave us a room on the end so it would be quiet,plus gave us a 2pm check out. He was very accommodating. We will definitely stay here again.

Was this review helpful? Yes
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

I would like to thank you for staying with us at the Holiday Inn Express. It was truly a pleasure to serve you and I am glad to here that your accommodations and service were to your liking, as complete satisfaction is out goal. We think Kirt rocks as well. I am grateful I have him on my team. We... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 15, 2013

This was my first time staying at this holiday inn express and i must admit, I was impressed with it. The staff at the desk were very cordial and helpful. They seemed happy to be there and provided excellent customer service. The room were very clean. They even used some sort of scented air freshner or cleaning solution that gave... More

Was this review helpful? Yes 1
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Wow, what a fabulous review! Thank you, Thank you, Thank you! We have made so many. improvements recently. With the New Pool and Hot Tub, New breakfast Bar, Fitness Center and our inviting lobby we are on the move. We are in the process of updating our rooms as well and I can't wait for your return visit. Don't forget... More

Fort Carson, Colorado
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 30, 2013

From the front desk staff to the breakfast staff, great service with a smile. The nice lady working the breakfast area was so overwhelmed but kept her composure.... I could tell she was irritated, not with us but just with probably not having some help...She managed very well and did it with a smile..I did tell her Thank You... The... More

Was this review helpful? Yes 1
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank you for your wonderful comments concerning the Holiday Inn Express Airport Colorado Springs. It is always a pleasure to hear that our guests love the staff and That we are creating GREAT HOTEL THAT GUEST LOVE. We are staying smart and making many changes everyday. The Complimentary Express Start Breakfast is adding more healthy chooses in 2014, turkey sausage,... More

Ann Arbor, Michigan, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

My daughter and I stayed at the Holiday Inn Express at the Colorado Springs Airport over the last weekend. I originally wanted to cancel because I realized it was a bit too far from where we needed to be, they wouldn't let me - had few arguments over the phone, etc. But... I was so glad as soon as I... More

Was this review helpful? Yes
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank You, Thank You, Thank You, for those wonderful words of praise for my Staff. Lisa is my Front Office Manager and Lauren is my Director of Sales. Your experience is important to all of us. With in the next few months we will be remodeling our guest rooms and they will all have a fresh contemporary look. We are... More

San Antonio, TX
Top Contributor
51 reviews 51 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 17, 2013

Made a last minute decision to stay here before a flight back to Texas the next morning. The location near the airport is perfect. The hotel concierge was friendly and helpful. There were a couple of minor flaws: the printer in the guest computer area was not working, but the concierge allowed me to mail her my boarding passes to... More

Was this review helpful? Yes 2
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Thank You, for your comments, I would like personally apologize for the inconvenience you had with the printer and assure you that I have taken the necessary steps to prevent it from happening in the future. Thank you for bringing this matter to my attention. We value our customers and ask you to feel free to give us feedback all... More

Amarillo, Texas, United States
1 review
5 of 5 stars Reviewed August 20, 2013

The complete experience from the first time I walked in the door it was so friendly, so clean and new and absolutely comfortable. The restaurant was totally awesome! The room comfort was excellent. The entire staff went the extra mile.

Was this review helpful? Yes
sharon c, General Manager at Holiday Inn Express Colorado Springs Airport, responded to this review

Wow! What a wonderful review. Thank you, We are here to provide excellent service to our guest like you. We have some exciting things happening here at the Holiday Inn Express Airport Colorado Springs. We are remodeling all the guest rooms. They will have a contemporary fresh new look. You will enjoy our new Express Start Breakfast Healthy Choice items,... More

Watertown, South Dakota
1 review
4 of 5 stars Reviewed August 6, 2013

I stayed about a week ago & had a great stay. The hotel had friendly people working as well as clean rooms & comfortable beds. Breakfast was good & the staff was very helpful. I will definitely be staying again in the future.

Was this review helpful? Yes
sharon c, Director of Sales at Holiday Inn Express Colorado Springs Airport, responded to this review

Dear Tonia, Thank you for taking the time to complete a review on your stay. We strive to ensure each of our customers is completely satisfied, so we truly appreciate your feedback. The next time you are visiting Colorado Springs, please considered staying with us again. We recently completed our renovations and just opened our brand new indoor pool and... More

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Additional Information about Holiday Inn Express Colorado Springs Airport

Address: 1815 Aeroplaza Dr., Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Colorado Springs Airport 2.5*
Number of rooms: 94
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Also Known As:
Holiday Inn Express Colorado Springs Airport Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn

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