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Holiday Inn Express - Air Force Academy

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7110 Commerce Center Drive, Colorado Springs, CO 80919
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Holiday Inn Express - Air Force Academy
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197 Reviews from our TripAdvisor Community

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Phuket, Thailand
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this particular motel partly due to their pet policy, which welcomes pets (dogs), in your room for a surcharge ($25 USD per night). Warmly welcomed upon arrival. Room was fine and comfortable. Free Wi-Fi. Good location. Breakfast was acceptable--nothing special but fine for complimentary breakfast, which it was. Really appreciated their pet policy and there were absolutely no... More 

Helpful?
Thank TWinThai
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear TwinThai, Thank you for the awesome review! We are so pleased to hear that you really enjoyed your stay while you were here with us! We are glad that your dog was able to come in with you, because we all know that pets are family! We hope to see you here again soon! Have a fantastic day! More 

Lakeland, Florida
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The location of this hotel was convenient to the Air Force Academy but also off the highway to visit other sites in Colorado Springs. The rooms was spacious with an extra seating area. However, to make the room larger, the bathroom was small and a little awkward to close the door. Breakfast was good, but there wasn't enough staff to... More 

Helpful?
Thank Letstravelmore
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Letstravelmore, Thank you for the awesome review! We are glad to hear that you guys had a great experience with us! We hope that the next time you guys are in town you come back to us for more biscuits and gravy! Hope you have a wonderful day! Brian K. Front Desk Manager More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 27, 2015

When I called to request a Rollaway bed, they upgraded us to a nicer room. They were very polite. There were a few kind of shady characters so we did feel that we had to pay extra care to watch over our girls. There were quite a lot of families also. Clean, affordable, good breakfast, maids were a little slow... More 

Helpful?
Thank Violasmama77
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Violasmama77, Thank you so much for the great review! We hope that you enjoyed Santa's Workshop and all of the other attractions Colorado Springs has to offer! I will talk with housekeeping to make sure they put out full supplies of towels for rooms and towels. We really do appreciate your feedback so we can make your next stay... More 

Prescott, Arizona
Level Contributor
145 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 25, 2015 via mobile

This is a good property that is conveniently located near lots of shopping and restaurants. Right off I 25 with easy access on and on the interstate. I recommend this location if you're in the area. Also has great views of pikes Peak. Has a gas station located nearby as well

Helpful?
Thank JosephDonahue
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear JosephDonahue, Thank you for the great review! We are very pleased that you had a great time while staying out our location. We hope that in the future whenever you may be back in Colorado Springs, you stay with us and enjoy that wonderful view of Pikes Peak while having breakfast! We all hope that you have a great... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 7, 2015

First of all, I love the Holiday Inn Express hotels, this is always my first choice of hotel to stay at because of the quality of service and the rooms and this one surpassed all expectations I had for IHG. My family and I stayed here for 5 days while visiting our daughter and could not be more pleased with... More 

Helpful?
Thank Tim T
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Tim T, Thank you for the 5 star review! We as a hotel are very pleased to know that you considered our location a home away from home! Im glad that the check in process was as easy and quick. We are also glad that all of the hotels amenities were up to your standards! If you guys ever... More 

2 reviews
5 of 5 stars Reviewed November 11, 2015 via mobile

Planned on staying here for 2 nights and ended up staying 5! Brian is so helpful and made our stay enjoyable. We had a view of Pikes peak and all the mountains from our room. Other front staff was polite and helpful as well. The breakfast was amazing everyday, and had such a great selection. Definitely would stay again!

Helpful?
Thank jessica h
Brian K, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Jessica H, We are very pleased to hear that you guys had a fantastic stay with us! I will pass along the message to the rest of the front desk staff to keep up the good work. Next time you guys come back we can hopefully get you set up with another mountain view room to make it just... More 

Sandy Springs, Georgia
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 14, 2015

I have to say I have stayed here a couple of times and im just now getting a chance to write this review. I must start off by saying the general manager is really a nice lady who I would not have ever thought was the general manager the day me and my son first checked into the hotel. She... More 

Helpful?
Thank Evangelist S
Brian B, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Evangelist S, We at the hotel would like to thank you for becoming a regular guest with us. I am very pleased to hear that Catherine and Brian have been very helpful and welcoming. We like to make sure that all of our guests are well taken care of and comfortable. We hope that we will be seeing you... More 

Bixby, Oklahoma
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 6, 2015

Very satisfied with everything. Our stay this time is for 7 days. The location is great for all day trips. Pool and sauna is crystal clear and clean all around. The check in was smooth and quick. Breakfast omlets not so good, everything else Ok.

Helpful?
Thank Tex526
Brian B, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Tex526, We are so glad you were able to enjoy our hot tub and pool area! I hope you were able to check out Garden of the Gods and Pikes Peak while you were here as well. Like you said, great place for day trips and hopefully the weather was accommodating while you guys went out on your excursions!... More 

Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 23, 2015 via mobile

Great place to stay on the north side of the Springs. Close to the AF Academy and Academy Blvd with all the stores that anyone would need. As with anywhere in CS, there are great restaurants located all around. As for the hotel itself, the rooms are great. The breakfast has a little to be desired, but still nice to... More 

Helpful?
Thank Wayne G
Brian B, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Wayne G, Thank you for bringing your family here to our hotel. We really appreciate your feedback for our hotel. We are actually getting the parking lot redone to make parking a bit easier on everyone. Also, the feedback on our breakfast is really helpful so we can talk with our staff and help improve the experience for anyone... More 

Lenexa
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 6, 2015

The rooms were clean and the staff friendly. I did have the longest wait I've ever had to get my room, but, I was an early check-in. The breakfast included biscuits and gravy but without biscuits. The location is great, providing easy access to all the fun things to do. The parking isn't very good, at all. The rooms were... More 

Helpful?
1 Thank Karl R
IHGCare, Guest Relations Manager at Holiday Inn Express - Air Force Academy, responded to this review

Dear Karl R, Thank you for writing a review about your stay with us. We are pleased to know that you found our staff to be friendly and our location to be great. However, we would like to apologize for falling short of your expectations regarding our rooms and breakfast selection. It is also regrettable that your check-in experience was... More 

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