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All 105 Colorado Springs hotels

Holiday Inn Express - Air Force Academy

2.5 of 5
7110 Commerce Center Drive, Colorado Springs, CO 80919
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Holiday Inn Express - Air Force Academy
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Ranked #32 of 105 hotels in Colorado Springs
Most recent review
5 of 5 stars Reviewed June 12, 2013
Rich H Elgin, Illinois
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122 reviews from our community

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Elgin, Illinois
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed June 12, 2013 NEW

We booked this Hotel for week long getaway in Colorado Springs. The hotel staff always went the extra mile to make sure our stay was perfect. They clearly were not just interested in doing the minimum required but looking for any way they could to add value to our stay. Thanks Lisa for the upgrade and kindness (and go Chicago... More

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See 5 more reviews by Rich H for Colorado Springs
Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
June 14, 2013

Rich H, It's so great to hear that you enjoyed your stay! We value your business and love to make our guests happy. Thanks for the compliments on our fitness room, we do realize that some exercise routines get more in-depth and offer that free Bally's gym pass to our guests. Thanks for the compliments on breakfast as well, we... More

1 review
3 of 5 stars Reviewed June 8, 2013 via mobile

Came here to move my deployed brother into his house because they have babies...checked in and showed my military ID and I was told military discounts are not given during the summer months unless you have PCS orders authorizing payment! I was told my room rate was 129.00 after taxes but after four days I looked at my bill and... More

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Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
June 14, 2013

Jacks 816, thanks for your feedback. I have researched your reservation and spoke with my General Manager about it. I see that it was originally booked for one night, and that you extended the reservation a few times for a few more nights, thank you for spending more time with us! Your rate never went above $129, what you are... More

Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 30, 2013 via mobile

Management not polite or welcoming at check in. Breakfast was not ready on time (0600) and that really burns me since I was ready to eat and go. No time to wait....had to go without. My bill was stuck in the USA today at the front desk instead of outside of my room (priority club perk).....late too I guess. Poor... More

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Brian B, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review
June 5, 2013

I am sorry to hear that you were not satisfied with your stay. The issues you presented are very unsettling with us, and they have been brought to the attention of our full staff and management. I too would be upset. I have discussed your comments with our breakfast staff so we can correct the issue. Thank you for taking... More

Broken Arrow, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2013

Upon check-in, the friendly, courteous desk attendant recognized our Platinum PriorityClub status, thanked us, gave us a goodie bag and upgraded us to a larger room. This set the tone for our entire stay. Well done and thank you to the staff at this establishment for PC recognition...it does make a difference. Our room was LARGE, clean, and very comfortable.... More

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Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
May 27, 2013

OktoGo88, thanks for choosing us! We appreciate your kind and informative review! Our rewards program, IHG Priority Club Rewards, is such a great program and we LOVE our loyal guests! We are glad you enjoyed your stay and hope to see you again! More

Lakewood, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 12, 2013

My family of four stayed at this hotel for 5 nights. We had a suite. The room was nice, but the bathroom was VERY small. Only enough room for one person at a time, which made getting ready difficult. We only received two towels each day- I called one day for extra, but never received them. My wife left rings... More

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Brian B, Front Office Manager at Holiday Inn Express - Air Force Academy, responded to this review
May 16, 2013

Thank you for staying with us! We appreciate your business. Thank you for the feedback and your comments are being taken into consideration with our management. We invite you to stay with us again. More

Philadelphia, PA
Top Contributor
377 reviews 377 reviews
260 hotel reviews
Reviews in 255 cities Reviews in 255 cities
537 helpful votes 537 helpful votes
4 of 5 stars Reviewed May 2, 2013

I liked this property. They recognized my Platinum PriorityClub status with a room upgrade (we got a small sitting area), and both the public areas and rooms were well cared for. I easily printed by airline boarding passes in their computer room (sounds simple, but I've had several Holiday Inn Expresses with ridiculous computer issues). Breakfast was excellent (perhaps because... More

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Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
May 6, 2013

Dave's_reviews, Thanks for this review, we appreciate you taking the time to write it! We give our IHG Rewards members priority for upgrades, thank you for being a loyal Platinum member! One of my favorite things about our location is that we are adjacent to I-25 but you don't hear the noise, and the back half of our hotel has... More

Gardner, Colorado
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed April 11, 2013

My wife and I are discriminating travelers and we could not find anything really wrong with this hotel. Staff was great, always available. Room was clean and well appointed (we had a king suite) and had a wonderful view of the mountains and a nearby wetlands. We could not hear neighbors, the heat and a/c worked smoothly. The bed was... More

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Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
May 2, 2013

dogbuckeye, thanks so much for taking the time to post this kind review, it is great to hear that you enjoyed your stay! We appreciate that you chose us, thank you for your business and we hope to see you both again! More

Littleton, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 13, 2013

Room was clean and very comfortable, parking here is an issue though. Breakfast could use more fruit and the juice machine was not working properly. Front staff was very friendly and helpful. I travel 2 states and stay at HI Express's in both states. I would rank this one as average.

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IHGCare, Guest Relations Manager at Holiday Inn Express - Air Force Academy, responded to this review
February 28, 2013

Dear Barry F, Thank you so much for your review of our hotel. I am pleased that you liked your room accommodation. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry that you had issues with parking and that our breakfast selection fell... More

Oklahoma City, Oklahoma
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 10, 2012

Although this is not a bad hotel, this is probably the least nice of all the Holiday Inn Express hotels I have stayed at. The staff was very helpful and friendly. The breakfast was okay - coffee was cold, and the toaster kept blowing the circuit. My room was decent. Didn't seem very new, and there was some wear and... More

Was this review helpful? Yes 1
Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
May 2, 2013

OKTraveller77, I appreciate your review, this is an opportunity for us to improve and the best way for us to do that is through guest comments like yours. I am pleased to say that we have added a TV to our exercise room! Great feedback, by the way. I have also brought the housekeeping comments to our Owner and Director... More

Colorado Springs, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2012

Stayed there about weeks ago was okay. Stopped again tonight after 10 min of yelling and finally knocked on doors person (NOT) working (sleeping) at front desk showed up. When I asked about a room and called him out about sleeping on the job had no comment. I told it was rude and he gave me back I cards and... More

Was this review helpful? Yes 2
Stephanie H, Director of Sales at Holiday Inn Express - Air Force Academy, responded to this review
May 6, 2013

Kathie S., I regret that your experience was not a better one. I have researched the situation and spoke with the front desk agent who was there that night. He was in the kitchen re-stocking breakfast items and did not hear you arrive. I'm so sorry that you had to wait, there is no excuse for that. In our meeting... More

 
 
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Additional Information about Holiday Inn Express - Air Force Academy

Also Known As:
Holiday Inn Express - Air Force Academy Hotel
Holiday Inn Express - Air Force Academy Hotel Colorado Springs
Holiday Inn Colorado Springs
Colorado Springs Holiday Inn
Holiday Inn Express Colorado Springs
Address: 7110 Commerce Center Drive, Colorado Springs, CO 80919
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#31 Family Hotels in Colorado Springs
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Colorado Springs-Air Force Academy is conveniently located on the north side of Colorado Springs, just one exit south of the US Air Force Academy and easy access to I-25. Additional hotel features include: Deluxe hotel accommodations 28 suites with microwave and refrigerators. Complimentary Continental deluxe breakfast, 24 hr business center and complimentary local phone calls, high speed internet in all guest rooms. Indoor pool, whirlpool and workout facility. Walking distance to many local restaurants. Attractions Garden of the Gods, Pikes Peak, Old Colorado City, Manitou Springs, Seven Falls, Cheyenne Mountain Zoo, Focus on the Family, World Pray Center, US Olympic Training Center, Pine Creek Golf Course. Business: Hewlett Packard, MCI, Federal Express, Oracle, Boeing, Stellant, Current, Lockheed Martin, Ford, Northrop Grumman, Raytheon, Intel, Bank of America, Progressive insurance, California Casualty, USAA Insurance. Military: USAFA, Fort Carson, NORAD, Peterson AFB and Schriever AFB. Visit Colorado Springs, CO and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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