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Hampton Inn Colorado Springs Airport

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2077 Aerotech Drive, Colorado Springs, CO 80916
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Hampton Inn Colorado Springs Airport
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Hampton Inn Colorado Springs Airport
Hampton Inn Colorado Springs Airport
Hampton Inn Colorado Springs Airport
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195 reviews from our community

Traveler rating
    70
    51
    36
    26
    12
See reviews for
74
28
13
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hartselle, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Initially, one of the 2 rooms we had reserved was given away right before we arrived late. It did upset us, because we had that room reserved for months before arrival. But, after the 1st night of a 5 night stay, it was corrected, and the hotel manager and staff did a nice job of recovering from this mishap. The... More 

Was this review helpful? Yes 1
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for taking the time to review our hotel. We take our guests' comfort very seriously and I apologize for your initial issues. I'm glad that the staff were able to accommodate you, and that the rest of your five night stay went smoothly. Once again, my apologies for the inconvenience. Please keep us in mind if... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent value for the money, great place, great condition, friendly staff. We were in town for a firearms training class and were treated like any other guest. Definitely recommend this to my fellow firearms enthusiasts. Will definitely stay there again!

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for your kind review and we'll see you next time you find yourself in Colorado Springs! More 

Kansas City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was kind and professional. Hotel was clean. Would stay here again. Location was good easy access to other parts of the city. Nice complimentary breakfast! Better than most. Would recommend this hotel to others!!!!!!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for your review and your kind words! We always love the chance to show our guests our "Hamptonality"! If you're ever in the Colorado Springs area again, please keep us in mind! More 

Rapid City, SD, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel offers smoking rooms and even though we were on a non-smoking floor, our room had a heavy smoke odor which was entering through the ventilation fan in the bathroom. Was not to bad on first night, but after returning from a 5 hour period away, the room had a heavy smoke odor.

Review collected in partnership with Hampton

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HamptonInnCOSAP, General Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I understand my colleague has attempted to contact you and I am hoping to get an opportunity to speak with you myself regarding your stay and do hope... More 

La Junta, Colorado
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 16, 2015

Do not stay in rooms backing against the floor ice machines. You will hear the ice machine all night long. If you do get one of these rooms, ask to be relocated immediately as the chances of speaking to staff in the early morning hours will diminish.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for taking the time to review your stay at our hotel. I apologize that it has taken this long to get a response to your review. At Hampton Inn, your comfort is our number one concern and I apologize that we were not able to get you into a different room during your stay. I know... More 

Tecate, Mexico
1 review
5 of 5 stars Reviewed February 10, 2015

Excellent service, there is a perfect service for business. There is a welcome from reception with an smile all the time. Breakfast was enough and a lot of options and fruits are fresh. Thank you for your service and professionalism.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

You are so very welcome! Thank you for your kind words. It is always our goal to make sure our guests leave the hotel feeling content and satisfied. We're so glad that we were able to give you a great stay! Please keep us in mind if you're ever in Colorado Springs again- we'd love to share the "Hamptonality" with... More 

Colorado
Top Contributor
132 reviews 132 reviews
38 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed January 31, 2015

The furnishings could use an update, but the hotel is clean and the staff is excellent. The fitness room is small, but has good equipment (1 recumbent bike, 1 treadmill, 1 stepper). Breakfast is the typical Hampton fare, but was well stocked by a very friendly attendant. The location is very close to the airport, but you’ll have to drive... More 

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for taking time to review our hotel! You're right, our hotel does need a bit of a "refreshing". We are expecting to start renovating our rooms here shortly. I'll make pass your kind words on to our breakfast hostess. If you're ever in the Colorado Springs area again, please keep the Hampton Inn in mind! More 

Lantana, United States
1 review
3 of 5 stars Reviewed January 14, 2015

While the staff was friendly and helpful, (with the exception of giving me the wrong number for room service provided by the Hilton Garden Inn next door), this was the worst Hampton Inn that I have stayed at. It looked and smelled, dirty... the bathroom was dirty, the rooms were smaller than normal for the same price as usual. The... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for taking the time to review our hotel. Guests are used to a certain Hilton standard and I apologize that we weren't able to meet your expectations. We proudly stand behind our 100% Hampton Guarantee: if you are unsatisfied, we'll gladly refund your stay. I believe that the General Manager has tried to reach out to... More 

Princeton, United States
1 review
4 of 5 stars Reviewed January 4, 2015

Had some issues with the heater in room not working upon arrival (sub-zero temps outside so cold, cold in the room). Front desk came down and immediately reassigned us to another room. The 2nd room was great -- no problems and was comfortable. Great customer service. My only complaint would be that online check in not be required to show... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

Thank you so much for taking the time to review. I'm sorry to hear that the first room you were checked in to didn't meet your expectations. Thanks to your review, we now have our maintenance staff checking all the heating systems in the room to make sure we don't have any more mishaps! Thanks again for staying with us... More 

Houston, Texas, United States
1 review
5 of 5 stars Reviewed January 3, 2015

It's a quiet wonderful facility, not too big. The complimentary breakfast is huge and delish with lots of variety. Great location with beautiful view. The employes are friendly, knowledgeable and efficient. Valerie Parks will go the extra mile to help, personable and friendly with a smile too.

Was this review helpful? Yes
HamptonInnCOSAP, Guest Relations Manager at Hampton Inn Colorado Springs Airport, responded to this review

I'm so very pleased to hear that you had a great experience at the Hampton Inn Colorado Springs Airport. I'll make sure to pass your kind words on to Valerie! Thank you for taking the time to review our hotel! More 

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