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Quality Inn

2.0 of 5
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2115 AeroTech Drive, Colorado Springs, CO 80916 (Formerly Comfort Inn)
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1 room 1 guest
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71 Reviews from our TripAdvisor Community

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Traveler rating
    22
    16
    13
    12
    8
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33
12
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Surfside Beach, South Carolina
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Smells when you walk in the lobby. Warned, dirty carpet throughout. No elevators to second floor rooms. Second exterior door entrance did not work. Our non-smoking room smelled of smoke and the previous guest had removed the battery from the smoke detector and covered the sprinkler heads with cups. Bedspread had numerous grease stains on it. Picked this hotel due... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

Please accept our sincere apologies. There is no excuse for our rooms to be left in a condition as you found it. We have a few new housekeepers that are in training. We hope that you reconsider coming back to experience a better stay with us in the future. More 

Denver, Colorado, USA
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Breakfast was good, you went thru a line to get your food so not too much crowding, plenty of seating. Rooms were good, firm beds, nice pillows shower head was nice. The pool on the other hand don't go to the light! Check in staff was very nice, didn't get her name young lady with braids. Check out staff was... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

We are pleased that you enjoyed your stay and glad so see our staff was friendly and accommodating to your needs. We hope to see you soon! More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

Stayed here before and was happy but things are falling apart now. Good. .. Nice size rooms that were clean. Breakfast was good and coffee is always available. Bad. .. The pool, laundry, and vending machines were out of order. TV in fitness room did not work. Ac leaking on the floor and shower didn't drain well. Key to room... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

Thank you for your response, please accept our apologies regarding our mess, we are almost done with our remodel. We hope that you will return in the future. More 

Travelers are raving about these Colorado Springs hotels

Fullerton, California
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Found a room through Priceline, it was cheaper than directly with the hotel. The room was decent and presentable. Breakfast was included and the food was good. Recommended to stay for a night or two. The employees were nice and helpful. Also, there is a gas station in front of the hotel.

Was this review helpful? Yes 1
Roberta M, Manager at Quality Inn, responded to this review

Thank you for your response regarding your recent stay. We are pleased you enjoyed your stay with us and hope to see you real soon. More 

Angleton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will say my family took this trip to CO on the spur of a moment. No reservations whatsoever. So my first bit of advice is make reservations everything pretty much had no vacancies. So we finally found one that did, this hotel. Staff was very accommodating and nice. When we got there all entrance doors were proper open with... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

We are pleased we were able to help out on the unexpected trouble you occured during your stay with us. And would also like to apologize for not having someone at the desk when you checked out. When ooking though TripAdvisor or Expedia etc. is the confirmation email you receive from them is your receipt. We hope that you reconsider... More 

Ennis, TX
1 review
1 of 5 stars Reviewed July 23, 2015

We called here to stay on short notice when our camping trip had to be cut short. Nothing else in town was available to handle a family of 5. This is a 2-star hotel, so some things are expected. Like out of date decor, ok. Fewer amenities, ok. Stairs instead of an elevator to get to second floor, ok. The... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

Please accept our sincere apologies regarding your recent stay. We have been working really hard to get all of our remodeling done and since we have changed our air freshener. We hope that you will reconsider staying with us in the future. More 

Spring Branch, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 22, 2015

Room: typical, did have a large bathroom with spacious countertop. Cleanliness: old hotel, used to be Comfort Inn, desperately needs updating, smells. Housekeeping: didn't clean our room at all one day because housekeeper did not speak English and totally misunderstood what we said. Bed: comfortable, lots of pillows Breakfast: very typical continental breakfast, nothing special at all.

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

We apologize for the unpleasant stay. We are in the process of making changes from Comfort Inn to Quality Inn and will be going on for a short time. We hope that you reconsider staying with us in the future. More 

Central Florida, Florida
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
1 of 5 stars Reviewed July 22, 2015

We were in Colorado Springs a month ago, and stayed at this Quality Inn. My expectations weren't too high, and its a good thing. The good: hotel staff was courteous, friendly and helpful. Breakfast was good, nice choices, area was clean. The bed was comfortable. Now, the bad: The hotel is going through some type of renovation, and it is... More 

Was this review helpful? Yes
Roberta M, Manager at Quality Inn, responded to this review

We are in the process of working on the doors and we apologize for the inconvenience. We hope you reconsider coming back to stay with us. More 

Greeley, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2015

I have stayed here a total of 3 times. I loved each stay. My only complaints are the kids channel was not working and the breakfast lady is rude and made me my hubby and children feel uncomfortable. Other then that I love it there an continue to take my family when we go down there. Thank you for making... More 

Was this review helpful? Yes 1
Roberta M, Manager at Quality Inn, responded to this review

We apologize regarding the issues you encountered during your stay. We have since replaced the old air freshener due to the several complaints of it. As you seen we are remodeling and fixing More 

Pueblo West
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 8, 2015

We had an early morning flight the next day and chose this Quality Inn due to its proximity to the COS airport. Dakota met us at the front desk. Very professional and friendly; ensured we were well taken care of. Room was clean. Good, clean standard room. We'd stay again & recommend it to others because of its location to... More 

Was this review helpful? Yes 2
Roberta M, General Manager at Quality Inn, responded to this review

Thank you for taking the time to comment on our Hotel. We are pleased you enjoyed your stay with us and look forward to many future stays with us. More 

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