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2.0 of 5 Hotel   |   2115 AeroTech Drive, Colorado Springs, CO 80916
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Comfort Inn
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Ranked #52 of 106 Hotels in Colorado Springs
A recent review
4 of 5 stars reviewed 2 days ago
Laura K Phoenix, Arizona
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55 reviews from our community

Traveler rating
    20
    11
    9
    9
    6
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26
9
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7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We very much enjoyed our stay. Beginning at the front desk with Stascia was so kind and welcoming. Very delicious breakfast, everything fresh, great variety of breakfast items and service staff very attentive and friendly. Our room was spotlessly clean and isn't what we all want? Bathtub clean as freshly driven snow. When we had an issue with some not... More

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Henderson, Nevada
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a rather average comfort inn.The front desk was had very nice people working it, the free breakfast was fair mainly the basic cereal rolls and waffles. There was plenty of parking and the wifi worked well. The bed was a little on the older side and could use replacing.

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Newport News, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I do not recommend this hotel primarily due to the issues I experienced with the airport shuttle. My trip began with trying to get picked up by the airport shuttle. It took 45 minutes and 2 phone calls before the shuttle arrived. The shuttle driver was friendly but I never received an explanation as to why it took 45 minutes... More

Was this review helpful? Yes
Roberta M, General Manager at Comfort Inn, responded to this review

Please accept my sincere apologies regarding our shuttle service and the confusion of the shuttle times. I will forward this information to our sister property that handles the shuttle. We hope you may reconsider staying with us in the future. More

Northern Cambria, Pa
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I spent one night at this Comfort Inn after arriving at the Colorado Springs airport while awaiting my friend's arrival the next day to meet me. The hotel had an airport shuttle (the driver was very nice and accommodating) which transported me to the facility. The room was clean and comfortable. The breakfast the next morning was terrific. There were... More

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Roberta M, General Manager at Comfort Inn, responded to this review

Thank you for the great response to our survey, we look forward to your future stay with us. Best regards, Management More

Charlotte, NC
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was not my first choice, but I stayed because of the convenient shuttle to the COS airport. I was treated very nicely by the front desk attendant, Tom, and he was more than helpful each time I spoke with him. In fact, when I phoned the front desk to report my coffee pot had mildew/mold and other debris... More

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Roberta M, General Manager at Comfort Inn, responded to this review

Please accept my sincere apologies regarding a not so welcoming stay. We have corrected the issuse you have mentioned. We hope you reconsider staying with us again in the future. More

Dallas
Top Contributor
62 reviews 62 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a late arriving flight into CSP a few weeks ago and I wanted a hotel that would be easy to find. This hotel did not disappoint. The hotel is just a few blocks from the airport. We got the rental car and made a quick easy drive to the Comfort Inn. Check in was easy and the room... More

Was this review helpful? Yes 1
Roberta M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to repsonde to our survey. We are pleased after a very late night trip you chose to stay with us and enjoyed what we had to offer you. We look forward to any future stays with us. Regards, Management More

Tennessee
Top Contributor
96 reviews 96 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Staff are unhelpful. The weather channel is missing from the TV and this is an airport hotel! I found the place to be noisy - and filled with barking dogs. Prices on a holiday weekend were doubled. Breakfast menu was limited and ended 30 mins. early. Parking lot was full. People were lying around on the floor in the main... More

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Roberta M, General Manager at Comfort Inn, responded to this review

Please accept my sincere apologies in regards to not having a comfortable visit at our Hotel. I was unaware of these situations that occured during your stay in which I may have been able to fixed them before the end of your stay. If you would like you may contact me, it would be greatly apprieciated. Regards, Management More

Flagstaff, az
2 reviews
1 of 5 stars Reviewed August 2, 2014

No plug for my kids to take a bath. The breakfast helper was very rude. She shooed my kids out of the breakfast area and would not let them back in 1 minute after it closed. All he wanted was a refill on a drink. I found it quite disrespectful. The room was nice but I did not appreciate the... More

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Roberta M, General Manager at Comfort Inn, responded to this review

Please accept my sincere apologies in regards to my staff disrespecting your child. I will speak to my breakfast attendants in regard to this situation. I hope that you will reconsider staying with us in the future. Best Regards Roberta More

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 26, 2014

Staff was very helpful. There are no elevators so may want to refrain from lots of luggage. Also we stayed on the second floor and arrived late at night. Upon lookibg at the do is on our floor there were two sets of numbers.... THAT DO NOT MATCH?!?! I wasn't sure if we were to go by the plaque or... More

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Roberta M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review on our Hotel. Please accept my apologies on the writing on the wall. We have been making changes to our hallways. We hope you came back and stay with us in the future. More

Topeka, KS
Top Contributor
83 reviews 83 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 25, 2014

Very nice choice. Near the airport but plane noise was not a problem. Easy to get around from the hotel. Has a really nice indoor pool and hot tub. We have been traveling 2 weeks now and this was the nicest pool we have seen. Had sliding glass doors to a patio from the pool if you want to sun.

Was this review helpful? Yes
Roberta M, General Manager at Comfort Inn, responded to this review

We are very pleased that you enjoyed our spacious pool and being by the Airport it didn't effect your sleep. We hope to see you next time when your in Colorado Springs. Thank you for the great feedback I will share this with my staff. More

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Additional Information about Comfort Inn

Address: 2115 AeroTech Drive, Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 88
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Also Known As:
Comfort Inn Colorado Springs
Colorado Springs Comfort Inn

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