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Comfort Suites Colorado Springs


Comfort Suites Colorado Springs
Hotel class 2 of 5
1055 Kelly Johnson Boulevard, Colorado Springs, CO 80920
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Traveler Reviews

65% Do not recommend
3.0 of 5 stars 18 reviews
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All (18)
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[ Date ] [ Rating ]
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3 of 5 stars
LibbyKinder 1 contribution
The Woodlands, TX
Jul 12, 2009 | Trip type: Family New

Great pool with water slide, the kids (8 and 10) really enjoyed it. It is well used and often crowded which can make it fun to meet new friends. Lots of towels in the rooms but the pool towels are VERY small--bring your own. Room 116 had beds that rolled you to the middle--a problem if you are sleeping more... more

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2 of 5 stars
VaticanNinja 1 contribution
Amarillo Texas
May 27, 2009 | Trip type: Family

We always stay at Comfort Suites because they are consistently good suites. This hotel however is not like the rest. Some of the problems we had were: * There are NO ceiling fans * When we got to our room, the air conditioner had not been on for days probably, and it took several hours to cool down. * The... more

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5 of 5 stars
mompinky 1 contribution
lakewood
Feb 19, 2009

This was a great experience for us. We were well rested for the clean and comfortable environment. more

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1 of 5 stars
pixieks 15 contributions
Central Kansas
Aug 6, 2008 | Trip type: Family

Don't do it. Do not stay here. I booked the hotel via website for three nights, Wednesday, Thursday and Friday. The indoor pool with waterslide and outdoor pool sounded perfect. What they do NOT tell you is that the pool area is SHARED with the Sleep Inn next door. Sleep Inn customers traipse through a door in the side of... more

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3 of 5 stars
brianmic1 2 contributions
Saugerties, NY
Jul 25, 2008 | Trip type: Family

We stayed at this hotel July 13th-14th. Upon checking in, we received our room on the 2nd floor. The entire hotel has been nicely redone this year, and the rooms have new furniture. We did unfortunately have a problem while staying here, but the staff did an excellent job dealing with it. When we returned from dinner, there were kids... more

Management response from
comfortsuitescs, Manager

Dear Sir/Madam, Thank you very much for your comments and concerns. We fully renovated the hotel so valued guests like yourself could experience more pleasant and enjoyable stay. I am sorry to hear about the incidents you had with several kids. I promise your concernts are being taken care of. I will definately pass along the compliment to Amy and...

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1 of 5 stars
KC4444 15 contributions
IL
Jul 23, 2008 | Trip type: Family
1/1 found this review helpful

We choose this hotel based on previous reviews, Comfort Suite standards & the indoor pool with slide. I cannot recommend this hotel based on the bad experience we had. Both nights that we stayed here we had problems in the pool area. The 1st night the pool slide had several large adults going down at the same time that made... more

Management response from
comfortsuitescs, Manager

Dear Sir/Madam, Thank you very much for your comment as it gives us an opportunity to improve on other valued guests's stay. I apologize for the incidents you encountered at the pool area. We strive to maintain the most pleaseant and safe enviornment for our guests. We have rules & regulations set in place for the safety and well-being of...

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5 of 5 stars
Michelleigh 2 contributions
Denver
Mar 29, 2008 | Trip type: Family

We went to Colorado Springs as a family for a Spring Break weekend. We had stayed at this hotel before the renovation. My kids love the indoor slide and pool. The rooms were clean and decorated better than my home. Nice warm colors made it very soothing and it didn't look at all like a hotel room. The front desk... more

Management response from
comfortsuitescs, Manager

Dear Valued Customer, Thank you very much for your comments. We continually strive to maitain the most pleasant environment for our guests. I am glad you enjoyed your stay and we'd love to have you back here whenever your travel brings you back to Colorado Springs.

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2 of 5 stars
AKAF 1 contribution
Washington
Feb 17, 2008

The hotel is finally getting some of that TLC that was mentioned early but unfortunately it was during my six week stay. The last two weeks of the stay the lobby was practically cut off from the hotel due to new tile being layed in the lobby. Too top it off, the hotel management didn't have the foresight to figure... more

Management response from
comfortsuitescs, Manager

Dear Sir/Madam, Thank you very much for your comments as it gives us a perspective on our hotel from a guest's point of view. I apologize for the inconveniences you encountered during your stay. We were going through renovations during your stay, but you'll be glad to know that we are finished and the lobby looks real good. Come back...

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4 of 5 stars
red326 2 contributions
Lufkin
Sep 20, 2007 | Trip type: Couples

We stayed at Comfort Suites 3 nights , and felt like we made a good choice. The room was clean, and the bed was comfortable. The staff was very friendly. The only thing that could have been improved was the breakfast buffet. The food wasn't very good, and the selections were limited. The hotel is in a very good location... more

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3 of 5 stars
plrbn 3 contributions
Arkansas
Sep 11, 2007

The room was in good shape, but for a suite, it was extremely small. (Many years ago we stayed in another Comfort Suites hotel; its room was laid out similarly, but had plenty of room. ) This suite was narrow, leaving just enough room to walk between the queen-size beds and the dresser. The sofa bed, when opened out, left... more

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Comfort Suites Colorado Springs Also Known As

Address: 1055 Kelly Johnson Boulevard, Colorado Springs, CO 80920