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BEST WESTERN Executive Inn & Suites

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1440 Harrison Road, Colorado Springs, CO 80906-4002
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1 room 1 guest
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BEST WESTERN Executive Inn & Suites
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314 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Wilkes-Barre, Pennsylvania
Level Contributor
163 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Well, as I write my review I see this hotel got a "certificate of excellence". Not sure how. First, they do not tell you there is no elevator when you book on the website. My mom is disabled and has mobility challenges. Every time we wanted to go somewhere she had to walk up and down the stairs. On check... More 

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OK
Level Contributor
123 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was clean though a bit ill arranged. The narrow entry coupled with the vanity at the door way made unloading a bit of a challenge. Plus you do have to zigzag your way into the hotel entrance. Parking was good and the room was comfortable. The pool and spa were nice. Breakfast was decent. We would probably stay... More 

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United States
5 of 5 stars Reviewed 3 days ago NEW

I was invited to Colorado Springs for a company rodeo which was great! Although this was a business trip, it was also pleasure for me. We had the opportunity to site see; what a beautiful city! I had the pleasure of staying @ Best Western Executive Inn for 5 days & 4 nights. The room was great in size, nice,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

There was a couple ahead of us at check in asking a million questions.... The desk clerk was very patient and friendly. The manager came out and helped us so we didn't have to wait. That was awesome! We arrived around 1230, check on is 3, but they checked and found us a room. Also, made great restaurant and activity... More 

Was this review helpful? Yes 1
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Karen H, Thank you so much for taking the time to leave us feedback regarding your stay. We are always very dedicated to make every single guest feel welcomed, our customers are very special to us. I'm glad that we could help you to get checked in as fast as possible because we do know traveling can be very... More 

Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I decided to spend the day in Colorado Springs to visit 7 falls. The Front Desk staff is very friendly and helpful. The bathroom in our room was very nice and we loved the shower head! The only down fall was the beds were small and my husband is 6'4 and his legs hung off the end... More 

Was this review helpful? Yes 1
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Mrs. RaeLinM, Thank you for taking the time to leave us feedback regarding your stay with us in Colorado Springs. I'm happy to hear that you enjoyed your stay with us and the interaction with our staff. The front desk staff works very hard to make sure that each of our guest feel like home. We are close located... More 

Hawley, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The employee's at this location are great. Very impressed with the customer service. Hotel is very nice, and kept clean. Coffee was hot, and kept full. Breakfast was the typical things, but everything was kept stocked, hot and ready to go.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Jessica F, Thank you for taking your time to leave us a feedback regarding your stay with us. We are very pleased to hear that you enjoyed your current stay with us. We are constantly implementing new training to all our staff members because our customer service is very important to us. I also appreciate all the nice words.... More 

Pepin, Wisconsin
2 reviews
2 of 5 stars Reviewed 1 week ago

motorcycles starting up at 0530 no sleep, air cond. noisy,45 min wait for breakfeast very slow conter people wherre very nice about some problems but not all, bill was inncorect they say not my problem, rooms had a different smell to them dont know what but smelled,

Review collected in partnership with Best Western

Was this review helpful? Yes
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Brian E, Thank you for taking your time to leave us a feedback regarding your stay with us. I do apologize for the long wait at breakfast. We are looking for ways to make breakfast more efficient as possible, despite of the minimal space that we have to work with. Also our staff is always willing to help with... More 

Adelanto, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The staff here is excellent but the rooms are lacking. The staff goes out of their way to be friendly and accommodating but the rooms are extremely small; the beds are very small; the rooms have no refrigerators or microwaves for the convenience of a stay longer than one night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Leah C, Thank you so much for taking time to leave us feedback regarding your stay. We do have several different room types some are bigger than others and some do provide a fridge and a microwave. We are still in the process of upgrading and renovating and will be fully done by beginning of next year. We take... More 

Queen Creek, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic stay! The people at the front desk, the breakfast staff the maid service were all friendly and very accommodating. We just wish we could have stayed longer than 1 night. The breakfast was average but the people that worked there were great. The location was close enough to everything that we could walk to some places and not feel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear John C, Thank you so much for taking your time to review us on TripAdvisor. You feedback is very important to us.We appreciate your kind words about our entire staff. We take great pride in the close location of our hotel to all the attractions in the area. Regarding the breakfast, we are constantly upgrading our items, so they... More 

milwaukee, WI
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I stayed here for 2 nights while exploring the area. It was easy on and off to the freeway. There are many other hotels close to this location too. They had a nice pool area with a connected jacuzzi. Rooms were very clean and staff friendly and helpful. Rooms had a small refrigerator and microwave. If I... More 

Was this review helpful? Yes 3
Fulya J, Front Office Manager at BEST WESTERN Executive Inn & Suites, responded to this review

Dear Sparkygirl, Thank you for taking your time to give us a feedback on your last stay with us. We are glad to hear that you enjoyed your stay at our hotel. We always thrive on improving the stay of our guests. Thank you again for choosing us, we do hope to see you again soon. If you have any... More 

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