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Sonesta ES Suites Colorado Springs

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3880 N Academy Blvd, Colorado Springs, CO 80917 (Formerly Residence Inn Colorado Springs Central)
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$99 (USD)
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1 room 1 adult
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Sonesta ES Suites Colorado Springs
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92 Reviews from our TripAdvisor Community

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1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Room designated as non smoking and smelled like ashtray. Smoke in heating system so keeping room warm meant blowing in cigarette smoke. The hotel tries to hide stale smoke smell with overwhelming cleaner. The bed had hole on left side as springs on right. Would not recommend if breathing issues or asthma is a concern.

Helpful?
Thank Pamela S
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear Pamela S, Thank you for letting me know about the issue you had during your recent visit to our hotel. I apologize for your experience not meeting your or our expectations. I will make sure that our housekeeping and maintenance personnel are made aware of the issue with this room and address it right away. We would like a... More 

2 reviews
4 of 5 stars Reviewed December 30, 2015 via mobile

I would definitely pick this place again if I ever come visit cs again. It felt like home. The staff was super friendly and informative. They made sure we were taken care of. The breakfast was dooooppee!! I would have gave it 5stars but there was one thing I didn't like, the hot water gave out quickly. Otherwise this place... More 

Helpful?
Thank Isabel G
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear Isabel G, Thank you so much for choosing the Sonesta ES Suites Colorado Springs for your lodging needs. We appreciate your business and for taking the time to write this review. We wish you the best in the New Year and we look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

La Junta, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 28, 2015

This is a great place to stay made even better by the off-season rate. The front desk staff was courteous and friendly; I was greeted with eye contact and a big smile every time they helped me. Our suite was sparkling clean and very comfortable. The living room was inviting, the kitchen functional, the bed comfortable, the bathroom clean. I... More 

Helpful?
Thank J M
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear J M Thank you for taking the time to review our hotel. Glad to hear that you both enjoyed your stay with us. We look forward to serving you again in the future. PS. We will be announcing some Surprisingly Different changes coming for the summer of 2016. Sincerely, Taves Maciel General Manager More 

Sierra Vista AZ
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 25, 2015

I really enjoyed my week here. Location was very convenient. Felt like I was staying at a ski lodge or condo not a hotel or motel. I am a frequent traveler but this place felt like someplace I could live long term.

Review collected in partnership with Sonesta

Helpful?
Thank AnAZTeacher
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear AnAZTeacher, We are very happy that you enjoyed your stay during the holiday week at our hotel. We know that you have many choices when deciding where to stay when traveling to Colorado Springs, thank you for choosing the Sonesta ES Suites Colorado Springs. We look forward to seeing you again in the New Year. Sincerely, Taves Maciel General... More 

Colorado Springs
1 review
5 of 5 stars Reviewed December 23, 2015

Wonderful experience. Great for family get together -- four adults and two children. Quality suites with everything we needed. Up stairs bed and bath, downstairs bedroom and bath with sofa bed, and kitchen made visit comfortable and pleasant.

Review collected in partnership with Sonesta

Helpful?
Thank D2317MNrichards
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear D2317MNrichards, Thank you for choosing the Sonesta ES Suites for your lodging needs. We are so glad to hear that you and your family enjoyed your stay. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

Colorado Springs
1 review
5 of 5 stars Reviewed December 16, 2015

Though not a new property, it has been updated and well-maintained; it is a clean and very comfortable environment. Great value in the off season! Offers a full, furnished, and updated kitchen in addition to complimentary hot and cold breakfast options and Tues-Thur light meals with beer and wine. In room fireplaces burn manufactured 3-hr logs. Bedding is new and... More 

Review collected in partnership with Sonesta

Helpful?
Thank maggiea695
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear maggiea695, Thank you for choosing the Sonesta ES Suites Colorado Springs, we know you have many choices when deciding where you will stay when traveling to Colorado Springs. We appreciate you making the decision to stay with us. I wanted to let you know that there are some amazing changes coming for our hotel, be on the lookout for... More 

Buena Vista, Colorado
1 review
4 of 5 stars Reviewed December 5, 2015

Hotel is really hard to find. It is in the midst of an apartment complex. The staff can help you find them. Bed was very comfortable, great kitchen, lg. bathroom. The fold out couch hurt. Drafty room.

Review collected in partnership with Sonesta

Helpful?
Thank noellemichelle
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear noellemichelle, Thank you for writing a review and for the kinds comments about the staff. I will be sure to share your review with the staff during our daily staff meeting. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

I bought a Groupon for this place and was a little apprehensive but it was really good! The staff were polite and friendly, the room was clean and comfortable and the breakfast was decent. The location is convenient too - a short drive from most attractions. They even have a small playground for kids - great touch.

Helpful?
Thank April04
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear April04, Thank you for trying the Groupon deal we advertised. This is new for us and we were very happy to see the great response from people traveling to Colorado Springs. I will be sure to share your comments about the hotel and staff with everyone during our morning staff meeting. We look forward to serving you again on... More 

West Valley City, Utah
1 review
5 of 5 stars Reviewed November 9, 2015

We had a great stay the room was very nice not the cleanness but we still enjoyed our selfs.. We would defiantly come out and stay again when we get the time to take off... We stayed in St. Louis sonesta and the one we stayed in Colorado was actually nicer

Review collected in partnership with this hotel

Helpful?
Thank jones2995
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear jones2995, Thank you very much for taking the time to write a review of our hotel. We are happy to hear that you enjoyed your stay with us. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

Amarillo, Texas
1 review
5 of 5 stars Reviewed November 1, 2015

We are a family of Six. We have four little ones (12 months-7), and this hotel was ideal. With the Pack N' Play they provided for the baby, there was plenty of comfort for 3 littles on the sofa bed abd us in the bed. The refridgerator was so handy for the baby's milk, and for left over snacking. Each... More 

Helpful?
Thank JuelKuli
Taves M, General Manager at Sonesta ES Suites Colorado Springs, responded to this review

Dear JuelKuli, Thank you so much for taking the time to write a review of our hotel. We are glad to hear that you and your family had a great time at our hotel and that you enjoyed visiting our beautiful city. We look forward to serving you again on your next trip to this area. We know you have... More 

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