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Residence Inn Colorado Springs Central

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3880 N Academy Blvd, Colorado Springs, CO 80917
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Residence Inn Colorado Springs Central
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Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
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63 reviews from our community

Traveler rating
    31
    19
    4
    7
    2
See reviews for
25
8
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, South Carolina
Top Contributor
172 reviews 172 reviews
136 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice room. Spacious. Full and roomy kitchen. One reviewer did not like the 80s dishes. I am happy to say that I did not have any problem in eating from these. Furniture was more than adequate. All staff members were friendly. Jessica and Nola quite helpful. There are two evening social times a week. No other hotels in the immediate... More 

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Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 9, 2015

This isn't my first time staying but it's my first time doing a review. This hotel has very large rooms. The rooms are more like apartment suites or townhome suites than typical hotel rooms. There is a full kitchen with stove, dishes, fridge (big full size fridge!), etc. Housekeeping folks are awesome! I have left them a tip every day!... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear keatron, Thank you for taking the time to write a review of our hotel. Our goal is to provide great customer service for every guest. I will make sure that I share your comments with the entire staff at our next meeting. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

Colorado
Top Contributor
77 reviews 77 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great Residence Inn, while it is older it is in very good condition for the age of the hotel. If you are expecting a property the looks like it opened yesterday this is not the place for you, The room was spotless and offered anything I could have wanted. Breakfast was very nice and offered quality food that made me... More 

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear MWATT, Thank you for taking the time to review our hotel. We appreciate your business and for choosing this hotel for your lodging needs. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

I stayed at the Residence Inn for 5.5 months while TDY at Peterson AFB. During that time I had surgery and I must say the staff was absolutely incredible! They assisted me with anything I needed as I had no family members with me. I had my dogs with me and one of the housekeeping staff would take them outside... More 

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Rebecca D, Thank you for taking the time to write a review of our hotel. We enjoyed having you stay with us, you became part of our Residence Inn family. We look forward to serving you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General Manager More 

Waco, Texas
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 12, 2014

Sure it was clean...staff was nice. But wow this place needs an upgrade BAD! Stuck in the 90s with 80s dishes. Locations not bad close to dining and shops. I'd stay at a different Marriott before returning to this one. Marriott should force the upgrade to keep the name.

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear gagetelecom, Thank you for taking the time to write a review of our hotel. You are correct, we may not be the newest hotel but we strive to make sure we keep the hotel clean and that our staff treats all of our guests like VIPs. We have some great news to share. We are scheduled for a renovation... More 

Williston, North Dakota
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2014

Got in extremely late but very decent room, the only thing I could think of being better was the beds needed to be king size beds instead of queen size. Also the tread on the stairs going up to room was loose and in dire need of a paint job.

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear hammer3n, Thank you for taking the time to write a review of our hotel. I'm glad to hear that you enjoyed your stay with us. We understand you have a lot of choices when deciding where you would like to stay. We look forward to severing you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General... More 

1 review
2 of 5 stars Reviewed August 2, 2014

Overall a good place to stay if you have a lot of pets or children, we did not. There is nothing hugely horrible about this hotel but don't come here expecting it to live up to Marriott standards of meticulous cleanliness and detail or you might be disappointed. The Pros: The staff is very friendly. Breakfast was hot and the... More 

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Harvey702, Thank you for taking the time to write a review for our hotel. We are a generation one Residence Inn, which is the original concept for extended stay hotels. We are scheduled for a refresh in the near future. We do have lots of families and people relocating to our beautiful city or here for long work related... More 

Springville, Utah
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

From the outside, this appears to be a somewhat dated property. That's all the negatives that I have. The front desk staff was just about the best that I have ever encountered. I wish I could remember the name of the woman that assisted me (6pm on 7/8), because she deserves particular praise. For one thing, she saw that I... More 

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear AndyManCan44, Thank you for choosing the Residence Inn Colorado Springs Central for your lodging needs and for taking the time to write a review about our hotel. The front desk person was Noelle, I believe. I will let her know that you specifically mentioned her. She is an excellent employee. We look forward to serving you again on your... More 

La Grange, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2014

Rotting stairwells, sticky kitchen floor, half used bottles of shampoo and conditioner, no towels at dated pool, dirty breakfast area. Probably the worst Residence Inn I have stayed at. I complained and they gave me one of my two nights free but would have just preferred this RI had the same standards I am used to at all the RI... More 

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Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear BGrimes427, Thank you for taking the time to share your experience with the Residence Inn Colorado Springs Central. You indicated in your response that your recent stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our... More 

las vegas, new mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2014

Once again we traveled to Colorado Springs to our Grand Daughters First Communion and Grand Sons Baptism. And again we stayed at the Resisence Inn and what a stay Large Clean rooms and a happy helpful staff. It's always a plesure when Taves Maciel General Manager greets you and makes sure all is well with your stay. I would recommend... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear papabear53, Thank you for your comments. Glad to hear that everything went well for your family get together and celebration. The entire staff considers you part of the Residence Inn family. We look forward to seeing you on your next visit. Sincerely, Taves Maciel General Manager More 

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