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Residence Inn Colorado Springs Central

3.0 of 5 3880 N Academy Blvd, Colorado Springs, CO 80917
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Residence Inn Colorado Springs Central
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Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
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60 reviews from our community

Traveler rating
    29
    18
    4
    7
    2
See reviews for
25
7
3
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the Residence Inn for 5.5 months while TDY at Peterson AFB. During that time I had surgery and I must say the staff was absolutely incredible! They assisted me with anything I needed as I had no family members with me. I had my dogs with me and one of the housekeeping staff would take them outside... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Rebecca D, Thank you for taking the time to write a review of our hotel. We enjoyed having you stay with us, you became part of our Residence Inn family. We look forward to serving you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General Manager More 

Waco, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 12, 2014

Sure it was clean...staff was nice. But wow this place needs an upgrade BAD! Stuck in the 90s with 80s dishes. Locations not bad close to dining and shops. I'd stay at a different Marriott before returning to this one. Marriott should force the upgrade to keep the name.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear gagetelecom, Thank you for taking the time to write a review of our hotel. You are correct, we may not be the newest hotel but we strive to make sure we keep the hotel clean and that our staff treats all of our guests like VIPs. We have some great news to share. We are scheduled for a renovation... More 

Williston, North Dakota
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2014

Got in extremely late but very decent room, the only thing I could think of being better was the beds needed to be king size beds instead of queen size. Also the tread on the stairs going up to room was loose and in dire need of a paint job.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear hammer3n, Thank you for taking the time to write a review of our hotel. I'm glad to hear that you enjoyed your stay with us. We understand you have a lot of choices when deciding where you would like to stay. We look forward to severing you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General... More 

1 review
2 of 5 stars Reviewed August 2, 2014 via mobile

Overall a good place to stay if you have a lot of pets or children, we did not. There is nothing hugely horrible about this hotel but don't come here expecting it to live up to Marriott standards of meticulous cleanliness and detail or you might be disappointed. The Pros: The staff is very friendly. Breakfast was hot and the... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Harvey702, Thank you for taking the time to write a review for our hotel. We are a generation one Residence Inn, which is the original concept for extended stay hotels. We are scheduled for a refresh in the near future. We do have lots of families and people relocating to our beautiful city or here for long work related... More 

Springville, Utah
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2014

From the outside, this appears to be a somewhat dated property. That's all the negatives that I have. The front desk staff was just about the best that I have ever encountered. I wish I could remember the name of the woman that assisted me (6pm on 7/8), because she deserves particular praise. For one thing, she saw that I... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear AndyManCan44, Thank you for choosing the Residence Inn Colorado Springs Central for your lodging needs and for taking the time to write a review about our hotel. The front desk person was Noelle, I believe. I will let her know that you specifically mentioned her. She is an excellent employee. We look forward to serving you again on your... More 

La Grange, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 8, 2014

Rotting stairwells, sticky kitchen floor, half used bottles of shampoo and conditioner, no towels at dated pool, dirty breakfast area. Probably the worst Residence Inn I have stayed at. I complained and they gave me one of my two nights free but would have just preferred this RI had the same standards I am used to at all the RI... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear BGrimes427, Thank you for taking the time to share your experience with the Residence Inn Colorado Springs Central. You indicated in your response that your recent stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our... More 

las vegas, new mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2014

Once again we traveled to Colorado Springs to our Grand Daughters First Communion and Grand Sons Baptism. And again we stayed at the Resisence Inn and what a stay Large Clean rooms and a happy helpful staff. It's always a plesure when Taves Maciel General Manager greets you and makes sure all is well with your stay. I would recommend... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear papabear53, Thank you for your comments. Glad to hear that everything went well for your family get together and celebration. The entire staff considers you part of the Residence Inn family. We look forward to seeing you on your next visit. Sincerely, Taves Maciel General Manager More 

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 26, 2014

We were in town for an event at the Olympic Training Center. Location is very good for that, 10 min drive. Quiet area. Rooms were a bit worn, but very clean and comfortable. Full kitchen. Service was great. Great attitude of employees and quite helpful. Breakfast was included and was a notch above the express hotels. Highly recommend.

Was this review helpful? Yes 1
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear TravelingChicagoans, Thank you very much for choosing the Residence Inn Colorado Springs Central for your lodging needs. We strive to make our guests feel like this is their second home. I will pass on your comments to the entire hotel staff. We look forward to serving you on your next trip to our beautiful city. Sincerely, Taves Maciel General... More 

Brandywine, Maryland
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 5, 2014

Stayed 4 nights. Very much enjoyed it. Great Staff. Good breakfast, especially on the weekend, they had sausage gravy biscuits....Mmmmm. Rooms were great and the internet was fast. No problems. Will stay again.

Was this review helpful? Yes 1
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Chuck H, Thank you very much for taking the time to write a review for our hotel. The entire staff works very hard to make our guests feel like this is their "home away from home". We look forward to serving you again on your next visit to Colorado Springs. Sincerely, Taves Maciel General Manager More 

Killeen, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

The staff were very polite and helpful with any issues that came up. The rooms are spacious and well kept. The breakfasts and dinners are very good especially compared to the other hotels in the area.

Was this review helpful? Yes 1
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Jason H, We appreciate your comments. We strive to make all of our guests feel like this is their home away from home. We know you have many choices of which hotel you stay at when traveling, Thank you for choosing the Residence Inn Colorado Springs Central for your lodging needs. Sincerely, Taves Maciel General Manager More 

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Additional Information about Residence Inn Colorado Springs Central

Address: 3880 N Academy Blvd, Colorado Springs, CO 80917
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Colorado Springs Central 3*
Number of rooms: 96
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Also Known As:
Residence Inn Colorado Springs Central Hotel Colorado Springs
Colorado Springs Residence Inn

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