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Residence Inn Colorado Springs Central

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3880 N Academy Blvd, Colorado Springs, CO 80917
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Residence Inn Colorado Springs Central
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Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
Residence Inn Colorado Springs Central
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66 Reviews from our TripAdvisor Community

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Traveler rating
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    21
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenwood, Indiana
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Title says it all. I filled out the hotel's survey hoping to receive an offer to square up my poor experience, much like Hilton has done over the years I have traveled. Nothing for an uncomfortable bed, tub that didn't drain, noisy and musty room, etc. If I get to Colorado Springs again, this will not be where I stay.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Steve L, I am sorry to hear that you experienced these issues during your recent stay with us at the Residence Inn Colorado Springs Central. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. We have shared your feedback with the appropriate hotel team to ensure that... More 

Plano
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I generally have avoided the original versions of these Residence Inns, but this one was updated extremely well. The location was perfect for us. The only issue was that we arrived very late and had a room in the far corner near the main road which was very noisy. The room was updated with fresh counters, appliances, flooring, bathroom and... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear VicPlano, Thank you so much for taking the time to write a review of our hotel. We know you have many hotels to choose from in Colorado Springs when deciding to book a hotel. We are very happy that you chose the Residence Inn Colorado Springs Central for your lodging needs. We look forward to serving you again on... More 

Oakland, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Delighted to have a suite with a bedroom and loft with 2 bathrooms. All creature comforts were available and the breakfast was amazingly thorough with nary an item missing. If you are looking for a spacious and comfortable retreat, you probably can't do better than this property.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Californiaseeker1 We know you have many choices for lodging when traveling to Colorado Springs. Thank you for choosing our hotel for your recent stay in our beautiful city. We look forward to serving you again on your next trip to Colorado. Sincerely, Taves Maciel General Manager More 

Myrtle Beach, South Carolina
Level Contributor
174 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed May 13, 2015

Nice room. Spacious. Full and roomy kitchen. One reviewer did not like the 80s dishes. I am happy to say that I did not have any problem in eating from these. Furniture was more than adequate. All staff members were friendly. Jessica and Nola quite helpful. There are two evening social times a week. No other hotels in the immediate... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Rt66tbir, Thank you for taking the time to write a review of our hotel. I will be sure to share your comments with the entire staff. Sincerely, Taves Maciel General Manager More 

Chicago, Illinois
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 9, 2015

This isn't my first time staying but it's my first time doing a review. This hotel has very large rooms. The rooms are more like apartment suites or townhome suites than typical hotel rooms. There is a full kitchen with stove, dishes, fridge (big full size fridge!), etc. Housekeeping folks are awesome! I have left them a tip every day!... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear keatron, Thank you for taking the time to write a review of our hotel. Our goal is to provide great customer service for every guest. I will make sure that I share your comments with the entire staff at our next meeting. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

Colorado
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great Residence Inn, while it is older it is in very good condition for the age of the hotel. If you are expecting a property the looks like it opened yesterday this is not the place for you, The room was spotless and offered anything I could have wanted. Breakfast was very nice and offered quality food that made me... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear MWATT, Thank you for taking the time to review our hotel. We appreciate your business and for choosing this hotel for your lodging needs. We look forward to serving you again in the future. Sincerely, Taves Maciel General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

I stayed at the Residence Inn for 5.5 months while TDY at Peterson AFB. During that time I had surgery and I must say the staff was absolutely incredible! They assisted me with anything I needed as I had no family members with me. I had my dogs with me and one of the housekeeping staff would take them outside... More 

Was this review helpful? Yes 1
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Rebecca D, Thank you for taking the time to write a review of our hotel. We enjoyed having you stay with us, you became part of our Residence Inn family. We look forward to serving you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General Manager More 

Waco, Texas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 12, 2014

Sure it was clean...staff was nice. But wow this place needs an upgrade BAD! Stuck in the 90s with 80s dishes. Locations not bad close to dining and shops. I'd stay at a different Marriott before returning to this one. Marriott should force the upgrade to keep the name.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear gagetelecom, Thank you for taking the time to write a review of our hotel. You are correct, we may not be the newest hotel but we strive to make sure we keep the hotel clean and that our staff treats all of our guests like VIPs. We have some great news to share. We are scheduled for a renovation... More 

Williston, North Dakota
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 7, 2014

Got in extremely late but very decent room, the only thing I could think of being better was the beds needed to be king size beds instead of queen size. Also the tread on the stairs going up to room was loose and in dire need of a paint job.

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear hammer3n, Thank you for taking the time to write a review of our hotel. I'm glad to hear that you enjoyed your stay with us. We understand you have a lot of choices when deciding where you would like to stay. We look forward to severing you again on your next trip to Colorado Springs. Sincerely, Taves Maciel General... More 

1 review
2 of 5 stars Reviewed August 2, 2014

Overall a good place to stay if you have a lot of pets or children, we did not. There is nothing hugely horrible about this hotel but don't come here expecting it to live up to Marriott standards of meticulous cleanliness and detail or you might be disappointed. The Pros: The staff is very friendly. Breakfast was hot and the... More 

Was this review helpful? Yes
Taves M, General Manager at Residence Inn Colorado Springs Central, responded to this review

Dear Harvey702, Thank you for taking the time to write a review for our hotel. We are a generation one Residence Inn, which is the original concept for extended stay hotels. We are scheduled for a refresh in the near future. We do have lots of families and people relocating to our beautiful city or here for long work related... More 

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