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The Broadmoor

Certificate of Excellence
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1 Lake Avenue, Colorado Springs, CO 80906
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1,753 Reviews from our TripAdvisor Community

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Traveler rating
    1,356
    244
    81
    49
    23
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386
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566
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (595)
Date | Rating
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English first
  • All months
    (1753)
  • Mar-May only
    (439)
  • Jun-Aug only
    (545)
  • Sep-Nov only
    (450)
  • Dec-Feb only
    (319)
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There are newer reviews for The Broadmoor
See the most recent reviews
Erie, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Everything we experienced here was excellent. Every staff member we encountered was friendly and helpful. They looked you in the eye and said "hi" even before they started their shift! The room was extremely comfortable as well as beautifully decorated. Despite cold and rainy weather, we had a great trip, thanks to the Broadmoor staff and their attention to every... More 

Was this review helpful? Yes
Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

When you see 5 Star rating on a hotel, sometimes they are over rated. BUT not the Broadmoor. It is the top star of the the 5 stars hotels. The staff are extremely friendly, not what you normally see in a large hotel. The Broadmoor is not for the budget conscienceous traveler, but you want to be pampered in EVERY... More 

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Atlanta, Georgia
Top Contributor
71 reviews 71 reviews
50 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights in May 2015, King room in West Building (across the pond). Lovely resort, great views and not too far from civilization. Peaceful setting and very quiet room. Check-in was quick and easy, though getting my luggage from main lobby across the pond was tedious. Everything about the resort seems to center around service, and every staff member... More 

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Colorado Springs
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

A lot of reviews, especially form many local papers or organizations worldwide can tend to be politically motivated or have various and loose requirements. However, the main national guides have been around over 50 years and have very strict and tough standards. In these guides the Broadmoor has had five stars since the very beginning. Over the last decade it... More 

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Centerville, Massachusetts
Top Contributor
55 reviews 55 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for first time, five nights. Was wonderful!! Food, service, scenery all are amazing. Spa and gym were great! Was so peaceful and relaxing. Loved every minute I was there. Would love to get tour of rooms available, since there are so many options.

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Newton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to the Broadmoor for a business conference in March 2015. Had been there many years before but don't remember being as impressed as I was this time. It's a large spread out hotel, more of a campus than a typical hotel, so you can wind up doing a lot of walking, although shuttles are a convenient alternative. We stayed... More 

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Lodi, California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was so lovely as were the grounds. The service of everyone was the best I have ever experienced. I even found shoes that fit in the shoe shop located on the property. I just loved everything about the place. The food was exquisite.

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Los Angeles, California
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Easily the friendliest/ most helpful staff of any hotel that I have stayed. Because the resort is so big, I kept getting lost. But it's always easy to find someone, and they definitely go out of their way to point you in the right direction. They seem genuinely happy (as opposed to the borderline fake smile that you get at... More 

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Ohio
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here for a professional meeting. The facility, the accommodations, the staff are all first-rate. The weather was chilly and rainy, but there are umbrellas in every room and by every door for guests to use. The views are gorgeous. The fitness club is outstanding. We ate at 3 on-site restaurants, and all were excellent. Everyone on staff greets guests... More 

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stluciahoneymoon
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely magnificent. Staff was above and beyond helpful. Property is beautiful. We ate at two of the restaurants onsite and the food was great. Our kids had fun exploring and visiting the zoo. Well worth the price and we would love to stay here again.

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Golden bee(13)
  • Golf course(12)
  • Main building(9)
  • Room service(7)
  • Penrose Room(4)
  • Charles Court(3)
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