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Hotel Elegante Conference & Event Center

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2886 South Circle Drive, Colorado Springs, CO 80906 (Formerly Crowne Plaza Colorado Springs)
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1 room 1 adult
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Hotel Elegante Conference & Event Center
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246 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Elegante Conference & Event Center
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Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 26, 2015 via mobile

Older hotel, staff very friendly. Lay-out of building confusing. On site restaurant and sports bar is very good, great selection of food. About 15 minutes from the airport (COS). Hotel offers shuttle service to the airport, running on the hour.

Helpful?
Thank Richard B
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 25, 2015 via mobile

Attended a conference here in July 2015. Room prices were $140 per night and I definitely don't feel like I got my money's worth. Hotel staff messed up our room keys no less than five times (beginning with keys to a different room and ending with a key with a bad magnetic strip). The room was decent but the bathrooms... More 

Helpful?
2 Thank Jordan C

Travelers are raving about these Colorado Springs hotels

Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 25, 2015 via mobile

Excellent, week-long stay. I highly recommend spending the extra $10-$25 per night for the premiere room, which includes breakfast and happy hour (free drinks, free snacks). The happy hour and breakfast have very good food and a variety of options for all diets. The staff are very friendly and helpful. The beds are comfortable and the rooms are clean. The... More 

Helpful?
Thank Brian B
Denver
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 25, 2015

So, I'll be honest that my rating is somewhere in between a 2 or a 3. In other words if you have to stay here you'll be fine. If you have a choice, I think you could do much better. I'll also preface this with the fact that PERSONALLY speaking, the name of this hotel/chain just strikes me as silly!... More 

Helpful?
1 Thank xyz0406
Fort Collins, Colorado
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 25, 2015

Stayed here to attend a conference. Having attended many conferences I would put this as average compared to others. My room was nice and even though there was considerable construction going on pretty quiet. The room was comfortable and sleep was easy. Many have commented on the tip envelope and this really is not a problem. No pressure, just an... More 

Helpful?
Thank Corman911
Colorado springs
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 21, 2015

Stayed for 7 days with my two wonderful kids. Not so great at all. They have the nerve to say they are a 4 star hotel. WHAT? Staff was clueless on how to treat guests. There is a huge engraved gravestone with the 10 commandments at the front door. This should have been a clue. Place was under construction, dirty.... More 

Helpful?
Thank ruckerco
Marbella, Spain
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 20, 2015

The hotel is pretty confortable and pleasant. We suffered a problem because standard room doesn't come with a refrigerator and I considered that this unacceptable for a "pretended" 4 stars hotel. They intended to charge us 10$ extra for one, but finally nicely accepted to bring us one for free. Very close to I-25 but yet silent enough, it offers... More 

Helpful?
1 Thank Jean Claude L
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 18, 2015 via mobile

I was extremely disappointed to have recommended your hotel to a huge group of business associates for a conference this weekend. I have used your conference center for business on other occasions and been happy with the rooms, the staff and the experience. So I must say I am at a loss at the customer service, the condition of several... More 

Helpful?
3 Thank Tidwell9
Overland Park, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 16, 2015

This hotel was advertised as a four star hotel but they aren't even close. The shower leaked, the bathroom sink leaked, missing outlet covers, when housekeeping "cleaned" the room they threw out the soap and left us with none. They didn't empty the ice bucket or leave us new ice bags. I called down to the desk and they were... More 

Helpful?
2 Thank JoAnn B
Ed O, General Manager at Hotel Elegante Conference & Event Center, responded to this review

Dear JoAnn B, I would like to sincerely apologize for the service issues which you encountered during your recent stay with us. We understand that housekeeping was less than adqute and we didn’t replace the soap our clean out the ice bucket; this is unacceptable and provides for a less-than-comfortable stay. We are in the middle of doing major repairs... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 12, 2015

I stayed at Hotel Elegante for a 5-day business trip. I read an earlier review that said "it gets the job done" which pretty much sums it up. The biggest downfall is the noise. I stayed in the south wing, but I could hear noise from the outside pool all day and night. Two mornings I was woken up by... More 

Helpful?
Thank DoMDCKS
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