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Hampton Inn Colorado Springs Central Air Force Academy

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7245 Commerce Center Dr, Colorado Springs, CO 80919
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1 room 1 guest
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Hampton Inn Colorado Springs Central Air Force Academy
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292 Reviews from our TripAdvisor Community

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Traveler rating
    125
    102
    41
    18
    6
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120
60
16
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Omaha, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was nice, though the rooms were small and apparently all the beds are either a single kind or 2 double beds....no queen beds as we have come accustomed to with Hampton Inn. The staff was friendly and helpful. The pool area was nice, but there was no hot tub. Breakfast was good and the staff was working hard... More 

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Mickleton, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Based on previous Hampton experience I expected more. The room was small with extremely limited closet space and a very small desk. The hotel was under staffed so the rooms were not made up until late each day. The breakfast area was under stocked with fruit, often only mediocre apples were available.

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Lee D, General Manager at Hampton Inn Colorado Springs Central Air Force Academy, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Des Moines, Iowa
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great place. The rooms were beautiful. The hallways are getting a bit older and worn. We were concerned at first as we walked to our room. But when we opened the door...WOW, that was a great place to stay. The breakfast was great and always stocked with lots. The staff who work the breakfast room is to be commended. She... More 

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Great Falls, Montana
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First night--no air conditioning..hot night. Complained to the desk..Maintenance (Dave) fixed next day. However, the maid did not leave towels, empty garbage, and replace coffee. Started to think we were being punished for complaining. New maid apologized (Britt). Nothing from the desk and no comment on our bill (full price). Seems like the hotel doesn't care if we come back..so... More 

Review collected in partnership with Hampton

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1 review
5 of 5 stars Reviewed 3 weeks ago

Very neat and friendly hotel. Pool was clean and refreshing. Breakfast provided many options. Staff was helpful in offering dinner suggestions as well as "things to see". Recommend this hotel highly. Must visit Garden of the Gods and the Pueblo villages when you are here.

Review collected in partnership with Hampton

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US
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Clean, met my expectation as a 2.5 star hotel. Management was willing to resolve issue and acted swiftly to provide resolution. Cons: Housekeeping did not tidy up the room at 3pm, and failed to return afterwards after talking to the staff in person. Breakfast area did not have enough staff, the food trays were mostly empty between 8.30 and... More 

Review collected in partnership with Hampton

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Mundelein, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel was wonderful!! Outside looks rather old, but the inside was great. Lobby and Room were very clean and the price was reasonable. Very happy with our stay. Hotel staff also wonderful!! Stayed 3 nights, one morning we did have a group of noisy neighbors across the hall in the morning when we wanted to sleep in, but that wasn't... More 

Review collected in partnership with Hampton

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Frisco, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great location to enjoy Colorado Springs and the nearby mountain attractions. What made this Hampton experience exceptional was the helpfulness of the front desk staff. All were so accommodating, but in particular Taylor--she went above and beyond to remedy a problem. Recommend this hotel highly!!

Review collected in partnership with Hampton

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Osage, Iowa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Room was a bit small but nice. Beds were comfortable and had white bedding, which I love..you know its clean! A/C worked well and location was very convenient. Plenty of restaurants near by, some within walking distance. Front desk gal seemed to just be in a generally bad mood every time we spoke to her. When we checked in she... More 

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Gainesville, Georgia
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 24, 2015

We had a good stay here and enjoyed a local restaurant recommended to us by the folks at the desk. Hampton Inns are generally predictably clean and the service is good, people helpful. We found that to be true here as well. We visited nearby Garden of the Gods, which we enjoyed heartily, and also the Air Force Academy, which... More 

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