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All 105 Colorado Springs hotels

Cheyenne Mountain Resort

4.0 of 5 Resort   |   3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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72%
Ranked #31 of 105 hotels in Colorado Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 18, 2011
mollanjake Overland Park, Kansas
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599 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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There are newer reviews for Cheyenne Mountain Resort
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Northern California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 18, 2011

I stayed here last weekend. I booked 1 room with a king sized bed. When I checked in they told me all the rooms with king beds were booked and I would have 2 double beds. I intended this trip to be a romantic getaway so being crammed in a double bed with my wife wasn't a pleasant idea. No... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear VinnieCee, My apologies for the lack of the king room that you booked. We should have managed our room inventory better to avoid that and though I am not certain of the circumstances surrounding why we did not have the king room when you checked in, I agree that we failed you, and it did not set a good... More

Overland Park, Kansas
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 18, 2011

If you plan to stay in Colorado Springs, I would stay here. After much research and getting a great rate we booked a week long stay here. Our double queen room was clean and nice, recently redone. We got a low rate and were in a resort view room(not a mountain view). Our view was a dirt lot, and the... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello mollanjake, Thanks for all the research you did on our resort and for ultimately choosing to say with us. Happy to read that you enjoyed so much of the property and that your children enjoyed the Zoo Breakfast and the s'mores. Please come see us again, and let me know if I can be of any assistance to you.... More

Tennessee
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 16, 2011

We just returned from a stay at the resort last week. Except for a large spider we found crawling up the wall, the rooms were very clean and the beds were wonderful. Housekeeping did a great job cleaning the rooms and replacing the towels each day. The air conditioner was very loud though, keeping us awake at times. Several families... More

Was this review helpful? Yes
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello VolFran95, Thank you for the compliment of our staff. We are definitely "in season" and many are working very hard to serve our guests, so your thoughtfulness is appreciated. And I am glad you enjoyed the amenities of the club, another great thing about being "in season" - all of the outdoor activities we have to offer right here... More

tulsa
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 13, 2011

I very much wanted to like this place, sadly we were in a "lower" lodge which caused us to walk to the third level-or walk to the other end og the building. The through the wall a/c unit was very noisy and not very effective. The restaurant was only average and no soda machine we found would take any dollar... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello tulsadave, Thank you for visiting Cheyenne Mountain Resort. I am sorry that you did not like the location of your room. Many of our guests request the lower lodges for proximity to the club amenities. I apologize that you found that location to be inconvenient, and that the meals in our restaurant were merely average. We appreciate hearing all... More

Rockford, Illinois
Contributor
18 reviews 18 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 12, 2011

We stayed at the Cheyenne Mountain Resort for 8 nights during our summer vacation. Since I feel there are many high points as well as some lows I am going to break the review down into pros and cons. PROS: The bed is great, the rooms are clean, and the view is spectacular (unless you get a partially blocked view... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello bthugz, What a great account of the time you spent with us. Thank you for taking so much time to be complimentary and constructive, we are happy to hear it all. Glad you enjoyed so many aspects of the resort, especially the newly renovated rooms, the ever popular beds, and all the amenities at the club. Your notes about... More

xxxxxxxxxxxxx
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 8, 2011

We recently stayed 3 nights at this location. We found it to be a very enjoyable stay with no major complaints. Staff were friendly and prompt. Enjoyed one night dinner through room service and found that the food was delicious; probably the best meal of our trip. High fees that include tip are already added to cost of room service... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear Kim_OK Thank you for the compliments of our staff and of the food you enjoyed while staying at Cheyenne Mountain Resort. And I appreciate your candor on the firmness of the beds. The pillow toppers do make them very soft, but as you noted the topper is removable for those who prefer a firmer mattress so I am glad... More

Amarillo, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 8, 2011

Just wanted some time to myself and got a great rate after the 4th of July on Priceline. The resort is beautiful, the crowds had left, and the room was thoughtfully designed. I enjoyed the Room Service although it arrived late and they gave a hefty discount as a result. The food was well presented and tasty. The staff are... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Good Afternoon Nighthorse, Thanks you for paying us a visit. Indeed the days after the 4th were much quieter than the preceding weekend so I am glad you found the time you spent with us so relaxing. My apologies for the delay in your Room Service order, but I was happy to read that our staff recognized the lengthy delay... More

Midland, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2011

This is a beautiful resort and is priced accordingly; however we stayed five nights and got a 35% discount which is amazing when you add it up. A fantastic value. We have one child under eight and he ate free at the resort and my other child is 11 and his food was half price. A wonderful policy because kids... More

Was this review helpful? Yes 1
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello AmyJeanElkins, Thank you very much for taking the time to post your thoughts about Cheyenne Mountain Resort on TripAdvisor. I was happy to read that you enjoyed your stay so much. Glad you found everything to be to your liking, including the 35% discount for your five night stay, and the special pricing we offer for children. And thank... More

Stafford, Virginia
Top Contributor
78 reviews 78 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2011

I was a bit hesitant based on some of the reviews, but glad we made the decision to stay here. very nice and large rooms with private balcony. We had a king with a wet-bar, large bath vanity area and separate bath/toilet area; extremely large HD flat-screen... many channels. We also had a small fridge... a microwave would have been... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear Coastie16, I appreciate your giving us the benefit of the doubt. We know our reputation is subject to many points of views on websites such as TripAdvisor, so thank you for seeing Cheyenne Mountain Resort for yourself. It sounds like you had a good visit in Colorado Springs. We are fortunate to be located so close to many of... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2011

We live in Pennsylvania and met friends here who drove up from New Mexico. The resort is very nice - a lot of beautiful areas outside to sit and relax. The room was clean, very nice and had a great view. The staff was excellent - anytime we needed help or anything, they were there to make our visit enjoyable.... More

Was this review helpful? Yes
samiam08, Director or Rooms at Cheyenne Mountain Resort, responded to this review

Dear bam23, Thank you. I know that there are many places from which to choose when one is on vacation, so I truly appreciate your visiting us with your friends from New Mexico. Please let me know if I can help with any arrangements for your visit with your sister. You are very kind to give us such a glowing... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Country club(16)
  • Golf course(14)
  • Aquatic Center(5)
  • Paddle boat(4)
  • Great view(3)

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

247 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Colorado Springs #17 Business Hotel in Colorado Springs #27 Family Hotel in Colorado Springs
Hotel Class
Number of rooms
316

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