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Cheyenne Mountain Resort

4.0 of 5 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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Cheyenne Mountain Resort
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Cheyenne Mountain Resort
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709 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cheyenne Mountain Resort
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 9, 2012 via mobile

I am from Colorado springs originally and never stepped foot in the cheyenne mountain resort. So when I came up for a weeding I wanted to take my wife somewhere really cool. So we decided to go here. I of course reschered the rooms and went to there site to book. That was pretty easy and looked as I got... More 

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Our hope is that each of our guests has a wonderful experience at our resort. While we’re very happy to learn that you enjoyed our location and food, we’re disappointed to read that your stay did not meet your expectations. Your patience while we resolved any issues with your accommodations was greatly appreciated and we apologize for any inconvenience. We... More 

La Grange, Illinois, USA
Top Contributor
67 reviews 67 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 3, 2012

Stayed at the Cheyenne Mountain Resort for a recent business trip. Rooms are organized in several separate buildings. Rooms were good but not luxurious. Front desk staff friendly. Beautiful outdoor patio for drinks. One main dining room which encourages buffet for breakfast. Dinner in that same restaurant was very good; had the buffalo short rib which was outstanding. Thursday night... More 

Was this review helpful? Yes 1
Management response:

Thank you for staying at the Cheyenne Mountain Resort during your business trip and for sharing your feedback. We're glad you enjoyed our Mountain View Terrace and took advantage of Half Price Wine Thursday at the Mountain View Restaurant where any bottle from our expansive wine list is half price. We hope to welcome you back soon! More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2012

Went to the Cheyenne Mountain Resort for business and had several problems with my reservation. First, I wasn't able to book my entire stay at the hotel, even though I was with part of a group that had reserved a block of rooms (I went on a waiting list). It was also not conveyed to me that there would be... More 

Was this review helpful? Yes 1
Management response:

We work to provide a relaxing, carefree atmosphere for our guests and it is clear after reading your review that your experience with us was not of the caliber we strive for. We regret any confusion regarding your group booking or the communication of our policies and would like to take the opportunity to share that our cancellation policy, which... More 

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 27, 2012

Our family of four only stayed two nights, and we spent the days out of the room seeing the sights in Colorado Springs. But we enjoyed the view from the balcony, and the kids really enjoyed the pool. It was a little on the expensive side, given the time we spent there, but that wasn't due to lack of amenities... More 

Was this review helpful? Yes
Management response:

How wonderful that you and your family got to explore some of the beautiful sights of Colorado Springs! It's great to read how much you enjoyed the view from our guest rooms and restaurants. We hope during your next stay at the Cheyenne Mountain Resort that you're able to take advantage of our resort activities on our lake or a... More 

Littleton, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 22, 2012

My family and I decided to make our annual vacation a stay-cation and go to a nice, luxurious resort for a week. Since the Broadmoor did not have our dates available, we found the Cheyenne Mountain Resort a suitable alternative. We read all of the reviews online, and researched as much as we could before making our decision to stay... More 

Was this review helpful? Yes 14
Management response:

Our intention is to provide a comfortable resort experience complete with exceptional service. It is clear that your time with us did not meet your expectations and we regret if you felt mislead or that you received insufficient answers. We would have hoped that you would reach out to a manager during your stay so that we could have addressed... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2012

My family and I stayed at the Cheyanne Mountain Resort. The beds were VERY comfortable! However, some of the rooms don't have a mountain view (our room faced the parking lot). The breakfast was very good. They had everything you can think of! It is 15 dollars though, not complimentary. The room was excellent and each room has 2 sinks.... More 

Was this review helpful? Yes 1
Management response:

How wonderful that you had such a pleasant experience at the Cheyenne Mountain Resort. We're so glad you found your accommodations comfortable and enjoyed our plush beds. As often as we can, we work to honor requests for particular room views, whether it is of the beautiful Rocky Mountains, our Pete Dye golf course or the lake. Your compliment regarding... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 16, 2012 via mobile

I stayed at this resort for About a week and even though they had great amenities I felt like it was overpriced for what you are getting. The room was alright but other than the view that's all you are paying for. There were other hotels that offered free breakfast and better amenities for the same price. If you are... More 

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Each guest that stays at the Cheyenne Mountain Resort enjoys the benefit of complimentary parking, the ability to utilize our fitness center and take classes, internet access, outdoor tennis and so much more. In addition to our resort amenities and activities we offer in-room amenities including plush terry cloth robes, an in-room safe, complimentary coffee and bath products, and movies... More 

Broomfield, Colorado
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2012

We stayed here for an on-site wedding located on the beach, which was beautiful. The rooms were nice and spacious with comfortable beds, and our porch overlooked the golf course (where we saw some deer). We had appetizers at the bar (recommend the quesadillas) and breakfast in the restaurant. Both were reasonably priced meals. It was a nice resort, but... More 

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is wonderful to read that you witnessed a beautiful wedding during your quick getaway at the Cheyenne Mountain Resort. We're thrilled that your stay was highlighted by the comfortable accommodations, scenic room views and pleasant dining experiences that you mentioned. Our resort does include a $16 facilities fee which covers a number of amenities and activities from parking to... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2012

I didn't much enjoy my stay here, though it could have been fantastic. I checked in and was put in a room that smelled of paint and overlooked a parking lot and the mountains. The view was gorgeous, the parking lot wasn't. The VOCs from the paint are terribly unhealthy and irritated me, so I called the front desk, was... More 

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for your patience as we worked to find the perfect accommodations for you and we're so glad that you enjoyed many details of your guest room and had a restful stay. Our website outlines our fitness amenities, as well as the resort fee, but we regret if these were not explained more clearly to you when you spoke... More 

Purcellville, Virginia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 19, 2012

We selected Cheyenne Mountain Resort because of it's location, price and accomodations. The location and the view from our room were magnificent. The resort is situated a few minutes from downtown Colorado Springs and the wealth of restaurants and shops in the downtown area. The resort does provide access to a country club but with a daily activity fee of... More 

Was this review helpful? Yes 5
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

It is great to learn of your affinity for resort activities like our outdoor pool, and we're touched you would describe our location and views as magnificent! We do, however, regret if your recent stay did not meet all of your needs and deeply apologize for any inconvenience you may have experienced. As a resort for both leisure travelers and... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Country club(16)
  • Golf course(9)
  • Aquatic Center(4)
  • Paddle boat(4)
  • Great view(3)

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
Number of rooms: 316
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co
Hotel Style:
#4 Luxury Hotel in Colorado Springs
#22 Business Hotel in Colorado Springs
#29 Family Hotel in Colorado Springs

316 photos of this hotel

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