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All 105 Colorado Springs hotels

Cheyenne Mountain Resort

4.0 of 5 Resort   |   3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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72%
Ranked #33 of 105 hotels in Colorado Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed July 12, 2011
bthugz Rockford, Illinois
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595 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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There are newer reviews for Cheyenne Mountain Resort
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Rockford, Illinois
Contributor
18 reviews 18 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 12, 2011

We stayed at the Cheyenne Mountain Resort for 8 nights during our summer vacation. Since I feel there are many high points as well as some lows I am going to break the review down into pros and cons. PROS: The bed is great, the rooms are clean, and the view is spectacular (unless you get a partially blocked view... More

Was this review helpful? Yes
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello bthugz, What a great account of the time you spent with us. Thank you for taking so much time to be complimentary and constructive, we are happy to hear it all. Glad you enjoyed so many aspects of the resort, especially the newly renovated rooms, the ever popular beds, and all the amenities at the club. Your notes about... More

xxxxxxxxxxxxx
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 8, 2011

We recently stayed 3 nights at this location. We found it to be a very enjoyable stay with no major complaints. Staff were friendly and prompt. Enjoyed one night dinner through room service and found that the food was delicious; probably the best meal of our trip. High fees that include tip are already added to cost of room service... More

Was this review helpful? Yes
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear Kim_OK Thank you for the compliments of our staff and of the food you enjoyed while staying at Cheyenne Mountain Resort. And I appreciate your candor on the firmness of the beds. The pillow toppers do make them very soft, but as you noted the topper is removable for those who prefer a firmer mattress so I am glad... More

Amarillo, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 8, 2011

Just wanted some time to myself and got a great rate after the 4th of July on Priceline. The resort is beautiful, the crowds had left, and the room was thoughtfully designed. I enjoyed the Room Service although it arrived late and they gave a hefty discount as a result. The food was well presented and tasty. The staff are... More

Was this review helpful? Yes
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Good Afternoon Nighthorse, Thanks you for paying us a visit. Indeed the days after the 4th were much quieter than the preceding weekend so I am glad you found the time you spent with us so relaxing. My apologies for the delay in your Room Service order, but I was happy to read that our staff recognized the lengthy delay... More

Midland, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2011

This is a beautiful resort and is priced accordingly; however we stayed five nights and got a 35% discount which is amazing when you add it up. A fantastic value. We have one child under eight and he ate free at the resort and my other child is 11 and his food was half price. A wonderful policy because kids... More

Was this review helpful? Yes 1
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Hello AmyJeanElkins, Thank you very much for taking the time to post your thoughts about Cheyenne Mountain Resort on TripAdvisor. I was happy to read that you enjoyed your stay so much. Glad you found everything to be to your liking, including the 35% discount for your five night stay, and the special pricing we offer for children. And thank... More

Stafford, Virginia
Top Contributor
78 reviews 78 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 6, 2011

I was a bit hesitant based on some of the reviews, but glad we made the decision to stay here. very nice and large rooms with private balcony. We had a king with a wet-bar, large bath vanity area and separate bath/toilet area; extremely large HD flat-screen... many channels. We also had a small fridge... a microwave would have been... More

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samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear Coastie16, I appreciate your giving us the benefit of the doubt. We know our reputation is subject to many points of views on websites such as TripAdvisor, so thank you for seeing Cheyenne Mountain Resort for yourself. It sounds like you had a good visit in Colorado Springs. We are fortunate to be located so close to many of... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2011

We live in Pennsylvania and met friends here who drove up from New Mexico. The resort is very nice - a lot of beautiful areas outside to sit and relax. The room was clean, very nice and had a great view. The staff was excellent - anytime we needed help or anything, they were there to make our visit enjoyable.... More

Was this review helpful? Yes
samiam08, Director or Rooms at Cheyenne Mountain Resort, responded to this review

Dear bam23, Thank you. I know that there are many places from which to choose when one is on vacation, so I truly appreciate your visiting us with your friends from New Mexico. Please let me know if I can help with any arrangements for your visit with your sister. You are very kind to give us such a glowing... More

Clinton, Iowa
1 review
4 of 5 stars Reviewed July 5, 2011

We used the pools ,lake ,gym,rented bikes and were completely satisfied. Only complaint was air conditioning did not work in room 271 in cripple creek. had to leave sliding door open and no covers. Very hot. Overlooking that was easy because everything else was perfect.

Was this review helpful? Yes
samiam08, Director or Rooms at Cheyenne Mountain Resort, responded to this review

baileyboo98, So glad to read that you enjoyed so much of what we offer at Cheyenne Mountain Resort. It sounds like it was a great visit, albeit without air conditioning in your room. I am very sorry, for it was warm over the holiday weekend; you were very kind to make light of the situation. Please let me know if... More

Chandler, Texas
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 4, 2011

We stayed here between June 26th and July 2nd. We enjoyed our stay and had no problems with service or spiders or any bugs. I did see several deer in the morning but they did not bother anybody.. The A/C did freeze up several times but we were comped one night for the problem. The internet was very slow but... More

Was this review helpful? Yes
samiam08, Director or Rooms at Cheyenne Mountain Resort, responded to this review

Dear katjon4, Thank you very much for spending some time with us. My apologies for the air conditioner, and I was pleased to know that one of our staff took the initiative to make sure that one night was on us. Wish I could take credit of the deer, but they saunter through the property throughout out the year and... More

Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 3, 2011

we stayed here june 28-july 1st and well, i will say we enjoyed the lake area and the view from the lake, to an extent,and i liked the 2 sinks in the room and the beds were comfortable,but i couldn't sleep well, i was worried about the bugs/spiders getting on my kids while they were sleeping, and i honestly didn't... More

Was this review helpful? Yes 1
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Dear Realtru, I am very sorry that you felt so uncomfortable in your guest room. I offer no excuses and apologize that there was not more oversight from managers such as myself to ensure the quality of the products we provide are up to a standard that one would expect at a four diamond resort. Regarding the spiders, we do... More

Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2011 via mobile

Had a great stay, nice rooms, helpful concierge and staff. Breakfast was great!

Was this review helpful? Yes
samiam08, Director of Rooms at Cheyenne Mountain Resort, responded to this review

Thank you Cessnatravel. Our pleasure having you as our guest and thank you for the compliments. Looking forward to an opportunity to serve you again. Have a great July 4th Weekend. Truly, Scott Marble Director of Rooms Cheyenne Mountain Resort More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Country club(16)
  • Golf course(14)
  • Aquatic Center(5)
  • Paddle boat(4)
  • Great view(3)

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Colorado Springs #18 Business Hotel in Colorado Springs #27 Family Hotel in Colorado Springs
Hotel Class
Number of rooms
316

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