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All 105 Colorado Springs hotels

Cheyenne Mountain Resort

4.0 of 5 Resort   |   3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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71%
Ranked #32 of 105 hotels in Colorado Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
triptaker86 Overland Park, Kansas
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635 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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There are newer reviews for Cheyenne Mountain Resort
See the most recent reviews
Overland Park, Kansas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Cheyenne Mountain Resort in July for our Colorado Vacation. The rooms have been updated and the beds were extremely comfortable. Our AC froze up and I called for maintenance and they rushed right over to fix it. :) The Firepit with rocking chairs at the Main Lodge are a must at night. Great ambiance! Love the... More

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for choosing Cheyenne Mountain Resort for your family vacation and for sharing your story and your wonderful pictures too. We are so pleased to hear that you were able to take advantage of and enjoy so many of our amenities during your stay. Although it is disappointing to hear that our buffet did not meet your expectations and... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Great place for an easy getaway since we live in Colorado! The kids absolutely love the pool, it's so warm even on a cold day or night! Rooms are very nice and they were kind enough to move us closer to the pool. The staff is very friendly and goes above and beyond. So much to do in close perimeter... More

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We love that you love us! Nothing makes us happier than hearing we were able to be a part of your family’s fun summer getaway memories. Our location can’t be beat we agree; there is so much to do and so many amazing attractions here in the Colorado Springs area. We apologize if our Elevations Premium Coffee & Creamery shop... More

Boulder, Colorado
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just returned from a 3 night stay at the Cheyenne Mountain Resort. The rooms have been updated but they aren't super clean, the sliders and screen doors barely open (you have to wrestle with them), the balconies are dirty (as if cleaning them is not included in the regular room up keep) and the air conditioners were so loud... More

Was this review helpful? Yes 2
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are truly disappointed to read your review this morning and learn that our hotel did not meet your expectations. All reviews whether positive or otherwise are appreciated as it helps us to better focus on areas of our hotel a guest may feel needs to be further addressed. Our wish is for all of our guests to leave here... More

Ridgeland, Mississippi
Top Contributor
80 reviews 80 reviews
61 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent food, drinks, and service. The hotel is very clean and large. Nice pool and a great getaway. Rooms were average. The hotel is located a good ways away from downtown. The bar area is very fun and there is lots to do. Great for adult and kids. Just needs some better rooms. The service was excellent.

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We appreciate your review and your compliments on our food, drinks and service here at Cheyenne Mountain Resort. It’s so nice to hear you had a great getaway with us and we hope that when you are in need for another you’ll be back to see us again. More

Littleton, Colorado
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was perfectly situated just across from the smaller pool and restaurants. Ideal really. I was a little surprised the cleaning staff was still finishing up at our 4:00 check in time but oh well, no biggie. The room was great, 3rd floor, nice views, and comfortable. Clean mostly except some spots on the carpet, so we felt it... More

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We are thrilled you thought Cheyenne Mountain Resort overall is a great place to go with the kids and that you felt comfortable with your room accommodations and its location during your stay here. It’s nice to hear that you were able to enjoy our pool and lake amenities, sometimes guests are so busy on their getaway they don’t have... More

MA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just spent 4 nights here and am a bit underwhelmed. I was with a party of 13 so we decided to get s few rooms which included the Presidential Suite. We got the suite so we would have a place to gather. The suite was nice and had a living area and large table. There was a sink and tiny... More

Was this review helpful? Yes 2
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We never wish to hear a guest had a less than amazing experience with us and apologize if our resort fell short of your expectations on your recent stay. Your comments will be shared with our team in reference to the suite amenities. Thank you for your feedback. More

San Francisco
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our room was a hike to the pool. The vending machine and ice machine were non existent and the outside of the building needs painting. The rooms are very comfortable although we could hear the occupants in the next room fight all night and had to use air conditioning to shut them out. The hot tub was packed with kids... More

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We’re happy to hear you found your accommodations here at Cheyenne Mountain Resort to be comfortable and spacious during your stay but are disheartened to learn that your expectations were not met in some other areas. We encourage our guests to call the front desk should any need arise during their stay for assistance as the peacefulness of our resort... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed in lounge for about one hour no one asked us if we wanted food or drink; staff not very friendly. An occasional waiter at the pool would be nice since bar was closed. Our room was never cleaned. We will spend our money elsewhere.

Was this review helpful? Yes 3
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Your review has really disappointed us this morning. We never wish to hear that a guest has left our resort with anything less than a great experience. Our staff loves to go above and beyond for our guests and if service fell short in any area during your stay we sincerely apologize. We will share your comments with our team,... More

Longmont, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I live in Northern Colorado and were looking for an upscale resort with an outdoor pool/Jacuzzi. This property was perfect - we LOVED the lake & all the water activities, and the ability to walk into the adult only pool area. What was somewhat of a buzz kill was the bar area and the outdoor fire pit... More

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for choosing Cheyenne Mountain Resort for you and your husband’s getaway. Hearing that you thought our property was perfect has made our day! We can understand your need for a quiet adult’s only area outside now that your kids have grown and will share your suggestions with our team. We’re glad you loved our water amenities and hope... More

Highlands Ranch, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

A nice weekend getaway to this resort that is in a perfect location in Colorado Springs. The amenities at this resort are tough to beat, with a beach like setting on the lake and the mountains as a backdrop. The items that made the resort average were some dirty pillowcases and sheets, along with our breakfast server telling us that... More

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We couldn’t agree more that the location of Cheyenne Mountain Resort in Colorado Springs and to all the area attractions is perfect, thank you. We’re glad you were able to enjoy our beach and lake amenities during your stay with us. Please accept our apology if your linens fell short of your expectations. We can assure you that our housekeeping... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Country club(16)
  • Golf course(14)
  • Aquatic Center(5)
  • Paddle boat(4)
  • Great view(3)

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cheyenne Mountain Resort 4*
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Colorado Springs #15 Business Hotel in Colorado Springs #26 Family Hotel in Colorado Springs
Hotel Class
Number of rooms
316

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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