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Cheyenne Mountain Resort

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3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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Cheyenne Mountain Resort
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Cheyenne Mountain Resort
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724 reviews from our community

Traveler rating
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    128
    61
    29
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237
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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    (146)
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There are newer reviews for Cheyenne Mountain Resort
See the most recent reviews
Glendale, Arizona
1 review
4 of 5 stars Reviewed February 17, 2015

CMR Staff were welcoming during my arrival, and that did not fade for the rest of my visit. Room/bed were as comfortable as can be, and overlooking the sunrise and lake. I'm now a fan of CMR. I enjoyed the large log cabin feel when I was in the main building and lounge. only missing was a ski lift right... More 

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for sharing your feedback regarding your weeklong stay at our property, and for your appreciation of its ambiance. Cheyenne Mountain Resort is truly as remarkable in the winter as it is in spring, summer or fall – a genuine four season resort. We look forward to welcoming you back to experience even more at Cheyenne Mountain Resort, and... More 

Carbondale, Colorado
1 review
4 of 5 stars Reviewed February 14, 2015

Went for a girls weekend away. Great tennis facilities and Joe the tennis pro was knowledgeable and gave good hints. The rooms were clean and very comfortable. It was warm enough in February to sit by the pool! The staff was friendly, and the Moscow Mules were tasty! Would definitely stay there again.

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We would certainly be honored to welcome you back! Thank you for sharing about your girls weekend getaway at Cheyenne Mountain Resort. Colorado’s 300 days of sunshine make taking advantage of our recreational amenities easy, even in the winter months! We’re thrilled you had such a pleasant visit and we appreciate your kind mention of our staff! Please come back... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 14, 2015 via mobile

I can only say that the views of the surrounding area are nice, but that is because of Colorado....not this awful "resort" My personal view was the parking lot but from the minute we arrived in our room we only heard people walking upstairs (we stayed on the bottom which felt like a basement). And by walking, I mean it... More 

Was this review helpful? Yes 3
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Please accept our apologies that your stay with us was not as you had hoped. We deeply regret that your visit was not an exceptional time. Our guests are strongly encouraged to reach out if any aspect of their accommodations can be improved upon. We wish we were aware of this while you were on-site as it would have been... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

A group of friends stayed at the resort for a girls tennis weekend. We found everyone to be very friendly and welcoming. The tennis facility was awesome and we had a great clinic and plenty of court time. Our rooms were clean and very comfortable. The resort is lucky they are not missing 8 beds. They were so comfortable we... More 

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

We love that our plush mattresses and bedding were quite the highlight of your stay! Our guest rooms are an ideal place to rest after hitting the links or the tennis courts and we’re delighted you agree! Thank you for choosing Cheyenne Mountain Resort for your girls weekend. It would be our pleasure to welcome you all back again soon. More 

Denver, Colorado
1 review
5 of 5 stars Reviewed January 30, 2015

My wife and I have always wanted to go to the Resort to look around to see if we wanted to stay there next month for our anniversary. We walked in and loved the resort and all it had to offer right away. We went to the bar and were greeted by the friendliest bartender ("Bre") that either one of... More 

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

How wonderful to read about the amazing time you had exploring Cheyenne Mountain Resort! It was our pleasure to welcome you with a smile and a delicious cocktail and to ensure you had comfortable accommodations for your impromptu overnight getaway. We sincerely hope to welcome you back soon in celebration of your anniversary. Thank you for sharing your story with... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2015

My husband and I had not gone out on New Years Eve for a long time but decided to join friends this year and stay at the Cheyenne Mountain Resort. Our room was very nice and I really appreciated the set up of the bathroom. There was a separate sink outside the bathroom so we each had our own. The... More 

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Thank you for taking the time to share about your New Year’s Eve experience at Cheyenne Mountain Resort! We especially appreciate reading about the highlights of your visit, including our comfortable accommodations, on-site New Year’s party and dining events. We look forward to welcoming you back for our Sunday Champagne Brunch or another enjoyable getaway soon! More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2015

We stayed in the Cheyenne Mountain Resort yesterday till this morning. I was generally excited to stay in a resort since me and my fiance have not had the luxury. We did get in late but we went to our designated area of stay and walked in. It was a very nice suite. As soon as we got into the... More 

Was this review helpful? Yes 2
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Providing our valued guests with a truly luxurious experience complete with the impeccable attention to detail that we are known for is our top priority. We are truly saddened to read that we missed key opportunities to impress you by providing those special touches. We hope you will accept our deepest apologies for any inconvenience you experienced. Your feedback will... More 

Salt Lake City, Utah
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 25, 2015

We traveled to Colorado Springs to see our son, who in in the military. When we opened the door to our room and there was loose snack food on the floor, dirty towels hanging over the shower curtain, and dirty sheets (blood on pillow case). They offered to clean the room at 9:AM when we returned at 1:PM the room... More 

Was this review helpful? Yes 11
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

On behalf of all of us here, we extend our sincerest gratitude to your son and your family for his service and sacrifice. We appreciate that you chose our resort when visiting him and deeply regret that we missed the opportunity to provide you with the exceptional experience you deserved. Please accept our apologies and know that we will utilize... More 

Breckenridge
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 7, 2015

My husband and I "honeymooned" here for 2 nights. Absolutely amazing stay! The service was incredible! The staff was attentive, courteous, knowledgeable and super friendly. The restaurant was tasty. I cannot say enough about the views from the restaurant and front lobby! Sadly, it was too cold and windy for us to do the gorgeous outdoor hot tub and pools.... More 

Was this review helpful? Yes
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

Congratulations! We love honeymooners and are so glad you chose to stay with us for such a special occasion. Hearing that you will definitely be back couldn’t of made us any happier, we look forward to your return stay here at Cheyenne Mountain Resort hopefully when the weather is a little warmer so you can enjoy our hot tub and... More 

Memphis, TN
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 6, 2015

The facilities are lovely, but some of the luxury is removed by the outdoor entrances and views of parking lots (our room was stated to have a "courtyard" view - it certainly was not that). I think you've really got to be there in warm months to feel you've experienced much of what this resort offers. With subzero temps making... More 

Was this review helpful? Yes 2
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review

While we appreciate your reference to our service here at Cheyenne Mountain Resort as friendly and our setting as lovely we are disappointed to learn today that some aspects of your stay may have fallen short of your expectations. Understandably the weather may at times put a damper on outdoor activities for some, while others just love the Colorado winters.... More 

Hotel Review Summarization

What travelers say

  • Very nice(17)
  • Country club(13)
  • Golf course(9)
  • Aquatic Center(4)
  • Paddle boat(4)
  • Great view(3)
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