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Cheyenne Mountain Resort

4.0 of 5
3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
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Cheyenne Mountain Resort
Ranked #24 of 105 hotels in Colorado Springs
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424 reviews from our community

Traveler rating
    154
    144
    67
    43
    16
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Families
133
 
Couples
108
 
Solo
27
 
Business
99
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Colorado
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 22, 2013 NEW

This hotel is a group of separate buildings on a hilside. Most look like they would have the beautiful view, but most of them are a bit of a a hike from the main building. They each have separate parking lots. I was in Buffalo on the 3rd floor (definitely recommend as some of my conference mates had lower floors... More

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See 2 more reviews by BrananMike for Colorado Springs
Huntington, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2013

After reading the reviews, and looking at other hotels in the area, I decided to stay at Cheyenne Mountain during my daughters lacrosse tournament. It ended up the entire family decided to go (5 of us). On initial booking, they had a deal where you stay 3 days, you get 25% off the entire trip. A week before my arrival,... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 20, 2013

Your feedback makes us smile! We are honored to know that your family enjoyed a spectacular vacation here and appreciate that you chose Cheyenne Mountain Resort as your home away from home during your daughter’s tournament. Our staff is dedicated to delivering world-class service at every turn, even before our guests arrive, so we’re thrilled this was your experience. Thank... More

colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2013 via mobile

Just attended a conference here and was looking forward to staying at the resort, as it has high ratings. When I checked in no one offered assistance getting to the room or helping with my luggage. The unit I was in had stairs and no elevator, which was challenging for me. After getting into the room, I found certain glasstop... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 13, 2013

While we’re glad you enjoyed your dining experience at our restaurant, we are truly disappointed to learn that your recent stay missed the mark in a number of ways. Please accept our apologies for the inconveniences you may have experienced, we appreciate that you took the time to provide your impressions of our resort. We will share your comments with... More

Wildwood, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 7, 2013

Quick visit to Colorado Springs to surprise my brother fro his 50th birthday. Had a great time in the main lodge bar/recreation area. Good appetizers, pizza and service! Lots for the kids to do with 4 video games and two pool tables for the bigger kids. Rooms were super and comfortable. Will definitely consider this again...........the only downside was that... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 13, 2013

We are so glad our guest accommodations, on-site dining and numerous amenities made your surprise trip a great one. We hope your brother had a great 50th birthday and are honored we could be a part of it. Please accept our apologies for any confusion regarding the renovations we are working to complete on our Pete Dye championship golf course.... More

Denver, Colorado
Top Contributor
64 reviews 64 reviews
53 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 1, 2013

Overall we enjoyed our stay at The Cheyenne Mountain Resort although I'll say that calling it a resort is a bit of a stretch. The onsite bar/restaurant had very slow service for lunch, with the bartending acting as the waiter for the whole restaurant as well. The food was expensive and not every good, and I noticed that the fancier... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 6, 2013

While it is wonderful that you enjoyed the beautiful views of the Front Range and Cheyenne Mountain as well as comfortable guest accommodations, we couldn’t be more disappointed that your stay was not perfect in every way. Your comments will be shared with our housekeeping team to ensure areas throughout our resort are at their best. We regret any confusion... More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 30, 2013

Recently stayed for a work related event. Rooms are very well appointed, clean and spacious. Front desk staff was friendly and efficient. Shuttle driver to and from the airport was very nice and informative. Issue with internet connectivity was handled promptly by IT staff. Food for welcome reception and lunch was your typical banquet fare and did not stand out... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 6, 2013

We are delighted that your recent business stay at the Cheyenne Mountain Resort has you considering a leisure visit with us! Your helpful feedback regarding your experience as well as your recommendation mean a great deal, we look forward to welcoming you again should your travels bring you back to beautiful Colorado Springs! More

Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

I attended a 4 day meeting and was most impressed with everything. Front Desk staff was excellent with a Can Do attitude and always smiling. Bellmen especially Aaron was delightful. Rooms were CLEAN and the food in the restaurant and banquet areas was exceedingly good. Most impressed with the staff hiring and training at this resort. I will go again.... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
May 6, 2013

How fantastic to read that it was members of our dedicated staff that made your recent visit to Cheyenne Mountain Resort a truly memorable stay. We greatly appreciate your kind mention of those associates that assisted you and will pass your compliments along. Thank you for your feedback, our maintenance team will further investigate your comments to ensure our rooms... More

Aurora, Colorado
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 27, 2013

I attended a week long meeting - did not stay at the property (they were sold out so had to stay at another hotel). The meeting spaces we utizlied were all nice and well equipped. All the service staff I encountered went above and beyond! The food / beverages provided outside of the meeting rooms was attractively presented and delicious.... More

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See 3 more reviews by TravelingManCO for Colorado Springs
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
April 29, 2013

How wonderful that you experienced a week of productive meetings at Cheyenne Mountain Resort. It is great to read that in addition to our well-equipped event spaces, you enjoyed exemplary service and delicious food during breaks and meals at our buffet at Mountain View Restaurant. We certainly hope to welcome you for an overnight visit or staycation very soon! Thank... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2013

Sitting at the foot of Pikes Peak Mountain framing the awesomeness of God. The food was amazing and the staff were always helpful and friendly. The lodges are sprinkled around the base of the mountain. The rooms were nicely done and bed was relaxing with extra pillow top added. lots to do at Resort and surrounding areas. Shuttles from airport... More

Was this review helpful? Yes 1
CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
April 29, 2013

What a beautiful review! Thank you for your glowing comments detailing your recent stay at Cheyenne Mountain Resort. We are touched by your description of our setting and resort grounds and love reading that about your getaway. Your kind acknowledgements of our guest accommodations, resort amenities, nearby activities and more made us smile. We cannot wait to have the opportunity... More

Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 26, 2013

I have stayed at may resort type properties and usually the service is great. This property did not appear to exemplify service. The front desk is where they lost me from check in and when I asked for a late check out. Overall the rooms were nice and food was good. The bar staff were excellent too. Stayed in the... More

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CheyenneResort, General Manager at Cheyenne Mountain Resort, responded to this review
April 29, 2013

Thank you for sharing about your recent stay. While we’re glad you enjoyed your guest accommodations as well as our dining options, we deeply regret if your check-in experience missed the mark. We will share your comments with our management team and swiftly address any concerns to ensure enjoyable stays for our future guests. It is our hope to have... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(29)
  • Country club(18)
  • Golf course(17)
  • Aquatic Center(9)
  • Great view(5)
  • Not sure(4)
  • Paddle boat(4)
  • Air conditioner(4)
  • Parking lot(3)
  • Rooms are clean(3)

Additional Information about Cheyenne Mountain Resort

Address: 3225 Broadmoor Valley Rd, Colorado Springs, CO 80906
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotels in Colorado Springs
#17 Family Hotels in Colorado Springs
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Mountain Colorado Springs
Cheyenne Mountain Hotel
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort Colorado Springs Co

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Cheyenne Mountain Resort
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices