We are still here so this will be interesting. Upon check-in met great greeter, Rey and front desk person, Ana-Kay. From there downhill faster than Picabo Street. Had 2 rooms first night. upon check in at 5pm, our room we had reserved for the entire week was not ready (had requested rooms close together--buildings are some distance apart). so rey... more

Hotel views and relationship to lake etc. are a sham in their pictures online. Hotel room was hot - air conditioner seemed to be on a load sensor - shut off more than it was on. When on, air conditioner sounded like a LOUD jet plane. Room was not clean. Balcony had over a hundred dead bugs plastered all over... more

I have intended to add this review for some time now. Our son is in the USAFA in Colorado Springs, and we visited the city for parents weekend. We had fairly high expectations for Cheyenne Mountain based on their web site. Especially for a 4-Star hotel. It was a little higher and a little farther away from the Academy than... more

My husband had a business function for four days at Cheyenne Mountain Resort and I tagged along for fun. We added two days to the trip so we could relax and see Colorado Springs. The rooms are outdated with dark furnishings and ugly carpet. However, our bathroom had two sinks; one in the room with the toilet and shower and... more

The rooms were ok, It is nice to have all the pool, boat, fishing charges included in the resort fee, the resturant is a little overpriced but not to bad. The only complaint was the A/C did not work correctly and I called the main desk but they did not do anything to correct the problem. So for now I... more

The champagne brunch was exceptional. The food was seasonal, the atmosphere was sophisticated, but not stuffy. I especially enjoyed the omlet station, as they prepare the omlet right there on the spot, and have a variety of items to choose from. The smoked salmon, eggs benedict, veal stew, ect. were great as well. Some items change to add variety. The... more

My wife, two teenage daughters and I stayed three nights at the Cheyenne Mountain Resort and had a great time. I had to leave them at the hotel during an entire day while I was working and they had plenty to do. They went to the beach, went swimming, went boating, and ate all without leaving the hotel grounds. The... more

Staying here for a 5 day conference. I expected something special based on their web site pictures but the resort is very old, near busy streets, in need of a major tune up and not what I would consider at all special or upscale. Below average based on everything I've seen so far. Make sure you view your room before... more

First off a 4star rating is very inaccurate. The rooms need more updating. The two sinks in our room took forever to drain. The heater in the room was very outdated. The bed's seemed to be very old. There was some kind of problem with the air circulation in the room. I started getting sick our first day there, had... more