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Homewood Suites by Hilton Colorado Springs Airport

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2875 Zeppelin Rd, Colorado Springs, CO 80916
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Homewood Suites by Hilton Colorado Springs Airport
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Homewood Suites by Hilton Colorado Springs Airport
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188 reviews from our community

Traveler rating
    100
    43
    28
    11
    6
See reviews for
55
22
7
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Fort Morgan, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

The staff was unresponsive to any request and the cleaning staff didn't do hardly anything in the room. When we ask the manager to correct the problem of our sheets not being changed, she didn't have anyone to it. She sent us clean sheets to change ourselves.

Review collected in partnership with Homewood Suites by Hilton

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dayton ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Debbie and the rest of the staff couldn't have been more welcoming and helpful! My room was very nice and clean. I would recommend this hotel! This hotel is very close to the airport and the hotel provides a shuttle after 1200. I did not have a car and Debbie said I could use her car to drive in to... More 

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Spring Valley, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Only one of the Washers and One of the Dryers were working for our entire stay of 5 weeks. This made it difficult to do laundry with the amount of guest on long term stays. Everything else was fine. Good staff and great housekeeping.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you very much for your review and your comments. it has been such a frustrating time for our staff as well about the guest laundry machines. We ordered parts they arrived and were the wrong parts. This happened twice and they were coming from the factory. I am so sorry for your inconvenience. I hope your day is great... More 

Warsaw, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I missed the hotel night reception - but many other's stated was very nice - my experience for business travel was a good one....would highly recommend. I came in during the evening and just missed the hotel night reception - desk staff was having difficulty with room keys to another guest - so it was a bit awkward but the... More 

Review collected in partnership with Homewood Suites by Hilton

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Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for taking time to send in this review. I appreciate you kind comments about our hotel. I'm sorry that you missed our evening social. If there is a time in the future that you will be joining us and the time is later than when we serve dinner Monday-Thursday please call the hotel and we will prepare a... More 

Colorado Springs, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

While the price and location are good, the amenities are less than spectacular. Breakfast selection was not very good - and I mean that for both quantity and quality. The evening meal was convenient (after a long day of meetings, I don't feel like going out to eat), but not terribly good. One night, the menu called for fajitas, tortillas,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your comments. I am sorry to hear that you didn't care for the evening social that was provided. I will have to do some research to ask about the meal it self. We don't have an industrial kitchen so we can't boil any food we serve. I appreciate your time and your feedback. I... More 

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My experience was so bad, I left the hotel after the first week of a 10 week stay. My laundry was stolen out of the dryer and the "security" system on the electronic door locks conveniently went down around the time of the theft. The rooms are in need of updating and I arrived at night to find the sheets... More 

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your comments. I had the opportunity to speak with you about your missing clothes. It was very confusing for me as well. We called the company who manufactured our locks for all of the doors in the hotel. I wanted to know if there was something else other than reading the door lock that... More 

Top Contributor
93 reviews 93 reviews
23 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had another great stay at Homewood csprings. Ive been in the road 7 weeks now across 6 different states. Its always like coming home when I stay here. They always remember my name. The breakfast include waffles. Thurs am, they included breakfast burritos. Their dinners always include a make your own salad and entree. They just started including soup... More 

Was this review helpful? Yes 1
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you very much for this wonderful review and your business. I know your time is extremly valuable. I'm glad to hear that your stay with us was good. We try hard to ensure our guests are comfortable and happy. I hope your day is wonderful. Respectfully, Debbie K. More 

Orange County, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 16, 2015

Even though I was assigned to a smoke free room I could smell smoke coming into my room. It was disappointing to have to leave on the bath room exhaust fan and crack open the windows to get some fresh air. I will never stay at another Hilton property that caterers to both SMOKING and non-smoking guests. The hotel is... More 

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your business. I'm sorry to hear that there was a smoke smell coming into your suite. I will check with our team to see how that would be possible. I appreciate the fact that you brought it to our attention. I'm sorry to hear you won't be joining us again. I hope all of... More 

Los Angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 6, 2015

This is a great hotel if you are traveling with children. You can get a suite that includes 2 rooms with a full kitchen. Don't expect much if you want luxury. It's basic and pretty clean. Need to work on the vacuuming tips a bit and outside trash. Much to see and do in Colorado love!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for taking the time to fill out this review. I appreciate someone pointing out issues that we need to address right away. We want for our guests to feel that their observations are important. Thank you for your time and your business. Respectfully, Debbie K. More 

Huntsville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 6, 2015

Room was average. Food was below average and would rather pay for something decent than a sub-par freebie. Manager was somewhat rude and short and didnt help overall experience. Room was clean but had an odor. The only reason i would go back is due to proxomity of our work location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your business. I am sorry to hear that you didn't care for the selections we offer for breakfast and dinner. Most of our guests are very happy with the food offerings. We are always trying to change the selections to make it feel more like what you would serve at home. I hope all... More 

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