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Homewood Suites by Hilton Colorado Springs Airport

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2875 Zeppelin Rd, Colorado Springs, CO 80916
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Homewood Suites by Hilton Colorado Springs Airport
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Homewood Suites by Hilton Colorado Springs Airport
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181 reviews from our community

Traveler rating
    98
    41
    27
    11
    4
See reviews for
55
21
7
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Orange County, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Even though I was assigned to a smoke free room I could smell smoke coming into my room. It was disappointing to have to leave on the bath room exhaust fan and crack open the windows to get some fresh air. I will never stay at another Hilton property that caterers to both SMOKING and non-smoking guests. The hotel is... More 

Was this review helpful? Yes
Los Angeles, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel if you are traveling with children. You can get a suite that includes 2 rooms with a full kitchen. Don't expect much if you want luxury. It's basic and pretty clean. Need to work on the vacuuming tips a bit and outside trash. Much to see and do in Colorado love!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Huntsville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room was average. Food was below average and would rather pay for something decent than a sub-par freebie. Manager was somewhat rude and short and didnt help overall experience. Room was clean but had an odor. The only reason i would go back is due to proxomity of our work location.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time and your business. I am sorry to hear that you didn't care for the selections we offer for breakfast and dinner. Most of our guests are very happy with the food offerings. We are always trying to change the selections to make it feel more like what you would serve at home. I hope all... More 

Indianapolis, Indiana
Top Contributor
64 reviews 64 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed there for 3 nights and while the hotel was ok, it wasn't anything to come back for. I have stayed at other Homewood Suites and in comparison, this one is weak. The rooms were about on par with other Homewood Suites, but there were some issues that made me think this property was on the... More 

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for taking the time to send in your comments regarding your recent stay with us. I am sorry to hear you won't be joining us again. I wish that I had known that you were experiencing any kind of challenge so I might have been able to have corrections made for you right away. We recently received all... More 

Colorado Springs, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel has an amazing staff. They are helpful and kind. The evening reception is nice, and the rooms are spacious and clean. each room has a kitchen and is stocked with dishes and pots and pans. There is a fridge, stove (no oven) and microwave. If they cleaned the carpets more often, it would be even better.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

I would like to thank you for this great review and your business. i will speak with our maintenance team to see about their rotation for carpet cleaning. I appreciate your comments. We are all happy to hear when our guests feel comfortable with us. I share all of our reviews with our team members. I hope your day is... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

Housekeeping was terrible. The last night we were there, our room was cleaned while we were gone for the day and they took all of dirty towels but did not replace any!! Came back after a long day & wanted to take showers before we ran out to grab dinner and couldn't!!! My son(15 yrs old) called the front desk... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Good Morning, I was reading your review. I would like to apologize that you felt that what you were sharing with me wasn't valid or that I wouldn't speak with our staff about your concerns. I felt that it would present an uncomfortable situation for you and myself as well to go in depth about critical conversations that would be... More 

Senior Contributor
37 reviews 37 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here because I25 was closed due to weather and we had a limited selection because we were traveling with our dog. The hotel overall was nice but the carpet had some pet stains in it. Breakfast was okay but not as nice as the one we had the night before at a Homewood Suites in Denver. Desk clerk... More 

Was this review helpful? Yes
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time in returning this review. I apologize if one of our staff memebers was less than kind when you offered feed back about our guest suites. Of course our goal is that when our guests leave that they are happy with the time they spent in our hotel. I will share your comments with our team... More 

Trinidad, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

great hard working staff, great amenities,nice rooms very clean. a must stay for yelpers and trip advisors as well. this hotel means a lot to the people that work there as well as the people that stay there.

Was this review helpful? Yes 1
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

I want to thank you for your review and your time. Many times we forget to mention to anyone when things go well. I will be sure to share these comments with our team. We try hard to ensure our guests have a comfortable experience during their time in our hotel. I am happy to hear that you found value... More 

Colorado Springs, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

We stay here for when the weather is dicey and we are worried about a flight. The hotel, staff, cleanliness, and Internet are fine. My issue is just with the very soft and uncomfortable bed I had on my last stay. I was hoping to be rested before our journey. That's not possible when you cannot sleep. Those of us... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Thank you for your time in sending this review. I know you have so many great choices in Colorado Springs. Just a bit of information for you. We replaced the mattress and box springs in all of the guest suites four years ago. They are Serta Dreamsleepers. I was sorry to hear that you didn't have a restful night. Our... More 

SCHERTZ
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

I stay in a Homewood Suites every chance I get. This is a great hotel chain and they make me feel at home when I stay. The staff is friendly and remember me on returns trips to the same hotel. The free breakfast and evening meals are always good with a ever changing menu. I always appreciate that the security... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Debbie K, General Manager at Homewood Suites by Hilton Colorado Springs Airport, responded to this review

Guests who choose the Homewood brand have come to expect a high level of service and amenities when visiting our hotels. I am so happy to hear that we met your expectations. I hope your day is every bit as good as you've helped to make mine. On behalf of the Homewood team I thank you for your time and... More 

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