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Hilton Garden Inn Colorado Springs

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1810 Briargate Parkway, Colorado Springs, CO 80920
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Hilton Garden Inn Colorado Springs
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Hilton Garden Inn Colorado Springs
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312 reviews from our community

Traveler rating
    142
    108
    40
    15
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salt Lake City, Utah
1 review
5 of 5 stars Reviewed 2 days ago NEW

The property is very well maintained and has a warm inviting atmosphere. ALL of the employees were so polite and courteous. Everyone seemed to make it their mission to make me comfortable and to make sure I had everything I needed. Truly a great place to stay when visiting the area.

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Colorado Springs, Colorado
Top Contributor
96 reviews 96 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was very dismayed by my recent stay at this hotel in north Colorado Springs by the Briargate shopping center. It was dirty, dark and in need of a renovation. The staff wasn't friendly and seemed unhappy to be there. I would not stay there again. The Hilton Garden Inn by the airport is the best bet!

Was this review helpful? Yes 2
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

I am so sorry you didn't enjoy your stay with us and I will be happy to share your feedback with the team. That is certainly not the impression we want our guests to have while with us. We are pleased to announce that we are beginning a full renovation in the fall. We couldn't be more excited for a... More 

Holden, ME, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a HHonors member, I have stayed as several Hilton Hotels. The Colorado Springs location exceeds expectations. The service was great, the staff very friendly, the room was clean and the food excellent. I would highly recommend this location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you so much for posting your review! I am so pleased you enjoyed your stay with us and will happily share your feedback with our team. We hope to have you as our guest again. More 

Half Moon Bay, California, United States
Top Contributor
119 reviews 119 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is exactly what you'd expect, nothing more and nothing less, but they earn a 4 as you know what you're getting for the money. They do have a great view from the parking lot of the mountain range, it is close by the freeway for quick on and off, afterall you're probably not building your vacation around staying at... More 

Was this review helpful? Yes 2
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for posting your review to Trip Advisor. We hope the wedding went well and that a good time was had by all. For the ice machine, we actually just received a bid Friday to replace it as it has been determined it can't be repaired. we will be submitting that bid to the ownership. If you ever need... More 

Fairfield, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The wooden conference table is a work of art and the panoramic view of Pikes Peak leaves an impression. Delicious breakfast can be as healthy or unhealthy as you want it to be. I could hear TV next door since my room had an a joining door. That must mean they can hear me too. Ah, not a big fan... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for posting your review! I agree that the table in the lobby is an amazing piece! It is so great to see it getting a lot of community use. I am so sorry you could hear the neighbors TV while in your room. In regards to the bed, those will be changed to a tradition pillow top in... More 

Hanoi, Vietnam
Top Contributor
68 reviews 68 reviews
68 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here on business and had a very late check in. Despite our large group, all the keys to the rooms were out and ready and I was able to head up to my room and crash immediately. Thanks to the staff for being organized for our arrival! Breakfast was not bad considering the type of hotel. Lots of... More 

Was this review helpful? Yes 1
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for posting your review! I am so pleased you enjoyed your stay and I hope you rested well after the late arrival. We hope to have an opportunity to have you as our guest again! More 

JUPITER, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel has a problem with noise transfer from one room to the next.....sounds like someone is in your bathroom rather than next door. Will not stay at this hotel again as had numerous issues with noise in the middle of the night and very early in the morning. Would not honor the Hilton guarantee as we did the pre-pay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

I am so sorry you experienced a noise issue during your stay. I have sent you an email to the email address on your Hhonors profile. More 

Orange, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Terrible bed and blanket, sink drain, A/C. Room never got cool enough, bed very uncomfortable. I never got comfortable in the room or bed. Great service, staff and breakfast. Staff was hindered by bad weather during remodeling, yet worked through it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for posting your review. Thank you for taking the time to chat with me regarding your stay outside of this forum. We hope to have you as our guest again. More 

Knoxville, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

That pretty much sums it up. All the staff was friendly and helpful. Rooms were a good size and kept clean daily. Breakfast was amazing. They have an on site chef that cooks to order what you want, plus great quality food. It was a very peaceful hotel and I really enjoyed staying there.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for posting your review! I am so pleased you enjoyed your stay and the breakfast! We hope you will come and stay with us again! More 

Cimarron,NM, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I have stated my thoughts. I think this survey is a bunch of bull because no matter what we say you will continue to do your business because now you know I will never stay at your hotel again. I do not have time to write you a 200 word review. It was not that great of a stay and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
SPRINGS_HGI_GM, General Manager at Hilton Garden Inn Colorado Springs, responded to this review

Thank you for filling out the Hilton survey and for posting your review to Trip Advisor. We appreciate all the feedback and accept comments as opportunities to address concerns and make any necessary changes. Please feel free to reach out to me directly if there is anything else I can do for you. More 

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