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Holiday Inn Colorado Springs (Airport)

3.0 of 5 1855 Aeroplaza Drive, Colorado Springs, CO 80916
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Holiday Inn Colorado Springs (Airport)
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Holiday Inn Colorado Springs (Airport)
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69 reviews from our community

Traveler rating
    36
    18
    11
    2
    2
See reviews for
21
15
3
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clovis, New Mexico
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stopped in on my way back home. The staff was very friendly, the hotel was quiet and it smelled and looked fresh and clean. Ate at the in house Sporting News Grill, food was great, bartender and server fantastic! This is my 3rd visit here, have a 4th reservation this weekend. It's not too far off the interstate, and well... More 

Was this review helpful? Yes
Nikki P, Director of Sales at Holiday Inn Colorado Springs (Airport), responded to this review

Dear Rich G., Thank you so very much for this outstanding review! Our entire staff was very excited to see all of the nice compliments! We are so honored that you are a repeat guest with us and hope to see you again very soon! More 

Indiana
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed the night here mainly so that my 2 young grandkids could swim in the pool. However, the pool was too cold. The hot tub was waaaaay too hot for ANYONE, much less children. When I called the front desk (it was 7:30 pm), I was told only the maintenance man could adjust the temp of both the pool and... More 

Was this review helpful? Yes
Nikki P, Director of Sales at Holiday Inn Colorado Springs (Airport), responded to this review

Dear Hoosiermimi, Hello from a fellow Hoosier! I always enjoy seeing when others are from Indiana! Thank you so much for your review. I am so sorry that we did not meet your expectations regarding the pool and hot tub during your stay. I cannot thank you enough for bringing this to our attention so that we may address it... More 

Las Animas, Colorado
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 16, 2014

I could not be happier with my stay at the Holiday Inn Colorado Springs Airport! I had stayed a night there previously, and because of the pleasant experience I chose to come back for a weekend writing retreat. Because of severe allergies I must be careful about where I stay, and found that the fragrance free room was absolutely perfect... More 

Was this review helpful? Yes 1
Nikki P, Director of Sales at Holiday Inn Colorado Springs (Airport), responded to this review

Thank you so much for this amazing review! We are so glad you enjoy staying with us and look forward to seeing you again soon! More 

Top Contributor
174 reviews 174 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 2, 2014

Hotel was fine. The best was the staffs friendly and accommodating. The room wasn't ready at 5pm due to housekeeping not finished. Also, only one of elevators were working. Other than these items it was a good stay. Location is out of the way but if you want near the airport it is good.

Was this review helpful? Yes
Erica T, Front Office Manager at Holiday Inn Colorado Springs (Airport), responded to this review

Thank you for your feedback! I apologize that the room wasn't ready yet and that one of our elevators was out of order. We hope to see you again in the future! Jessica Front Office Manager More 

Conway, Arkansas
Top Contributor
74 reviews 74 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 30, 2014

We were hopeful as we checked into this Holiday Inn so convenient to the airport. We had specifically asked for a quiet room, and they accommodated us with an upper floor. The first problem was that the couple next door apparently hadn't gotten the "quiet" message AT ALL. We decided we would ignore it. As we got into our bed... More 

Was this review helpful? Yes
Erica T, Front Office Manager at Holiday Inn Colorado Springs (Airport), responded to this review

I apologize for the problems you had and thank you for your feedback. I'm glad the agent working was able to accommodate you. Jessica Front Office Manager More 

Cheyenne Wells, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 27, 2014

Weekend get-away trip August 2014. Room was okay but nothing spectacular. Could use some general maintenance. Big turn off: Housekeeping showed up at 6:30 PM to service our room! Both pool and spa were cold. Didn't try out the restaurant but we will look for other options next time we're in town.

Was this review helpful? Yes 1
Erica T, Front Office Manager at Holiday Inn Colorado Springs (Airport), responded to this review

I apologize for the issues with your stay and thank you for your feedback. Hopefully you will give us another chance in the future. Jessica Front Office Manager More 

Umatilla, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 11, 2014

We stayed for a week in this hotel. Check in was very quick. The room was very large and very clean and looked over at the mountain range. We had a very quiet spot in the hotel far from the elevators. All the staff (Front Desk, Cleaning People, and Maintenance) were very polite. They worked hard at their jobs and... More 

Was this review helpful? Yes
Shawnee, Kansas
Top Contributor
69 reviews 69 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 9, 2014

The check in and check out process were very simple. Wi-Fi performed well. When we first arrived in our room one of the light bulbs was burnt out. My husband spied a maintenance worker in the hall (Corey). He was immediately all over it and brought us a new one. Kudos to him for caring and being so helpful. The... More 

Was this review helpful? Yes
Erica T, Front Office Manager at Holiday Inn Colorado Springs (Airport), responded to this review

I do apologize for the issues with the hot tub, and that we couldn't get that fixed for you the night you stayed. The breakfast voucher is a $10 charge with a $20 value. I hope that you do consider staying with us again so we can make this right for you. Thank you. -Jessica Front Office Manager More 

Colorado
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed July 14, 2014

My son and I just stayed here 7/12/14 that night we had a $10,000 motorcycle stolen from inside a locked enclosed trailer parked right in front of the hotel. The security guard just happened to be off that night. No manager on duty that morning, and the front desk people could care less. They didn't even call the police for... More 

Was this review helpful? Yes
HIHIECOS, Director of Sales at Holiday Inn Colorado Springs (Airport), responded to this review

I have tried to reach out to you personally but have gotten no response. This incident did not happen at our location. We are extremely sorry for your loss, but again, this incident did not happen at our hotel. More 

Great Bend, Kansas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2014

I stayed here a while back during a family vacation. I don't remember having any problems, so I guess that's a good thing. I just remember that the AC would kick on and it would be COLD, no matter how high we turned it, it wouldn't warm up. We ended up just dealing with it because we didn't want to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Colorado Springs (Airport), responded to this review

Dear Travelling20s, Thank you for writing a review about our property. We are very glad that you chose our hotel for your family vacation. Your feedback regarding the air conditioning system is highly appreciated, and we are sorry for the inconvenience this has caused you and your family. We will certainly follow up this concerns with the staff to ensure... More 

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Additional Information about Holiday Inn Colorado Springs (Airport)

Address: 1855 Aeroplaza Drive, Colorado Springs, CO 80916
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Colorado Springs (Airport) 3*
Number of rooms: 115
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Also Known As:
Holiday Inn Colorado Springs (Airport) Hotel Colorado Springs
Colorado Springs Holiday Inn

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