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Colorado Springs Marriott

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5580 Tech Center Drive, Colorado Springs, CO 80919 (Formerly Wyndham Colorado Springs)
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Colorado Springs Marriott
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371 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • Italian first
  • Portuguese first
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English first
  • All months
    (371)
  • Mar-May only
    (61)
  • Jun-Aug only
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Katy, Texas
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nice place. Friendly staff. Had an issue with the ac that was fixed immediately. Standard rooms were updated, but on the smaller side. Average decor in the lobby/restaurant. Food good. Concierge lounge is one of the better ones. Free parking. All in all, it was what you expect from a Marriott.

Was this review helpful? Yes 1
Edmond, Oklahoma
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

There is an indoor pool as well as an outdoor pool and both have hot tubs. The indoor pool was so warm! My kids swam both nights and had the best time and that is not something we expected with the cool mountain air . Our room was lovely and the staff were so pleasant. This is a great area... More 

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear Julie W, Thank you for taking the time writes about your recent experience at the Marriott Colorado Springs. It is great as a hotel operator to have both an indoor and outdoor pool. We are the only hotel in Colorado Springs that has this amenity. I happy to read that we exceeded your expectations and earned your loyalty! I... More 

Tampa, Florida
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is one of the nicer properties in Colorado springs. There are a lot of hotels, but most are old and in much need of updating. The view of the mountains from out corner suite was beautiful. The only complaint I have is we had to wait several hours after check-in time (3:00) for our room to be ready.... More 

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear ritsriii, Thank you for taking the time writes about your recent experience at the Marriott Colorado Springs. Our goal is to not only to meet our guest expectations but to exceed them. When reviewing your survey I noticed that we fell short of meeting your expectations with check in. Your feedback is truly important to me as the General... More 

Santa Barbara, California
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My friends and I shared an amazing and rare experience during our recent stay here for a close friend's wedding. The food and the customer service from the entire staff exceeded our expectations, but our trip was made especially memorable when we unexpectedly met the general manager, John. He is genuinely friendly and sincere, and he is an engaged, hands-on... More 

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cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear sunny k, Thank you so much for your comments about your visit at the Marriott Colorado Springs and your kind words about my interactions with your group. I really enjoy my job and want everyone that stays at my hotel to feel comfortable and enjoy themselves. Thank you for letting me be your host while here in Colorado Springs.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We had 5 people in our party...when we arrived they only had a king sized bed! When l booked the room it showed 2 beds in the room. The front desk at the time of check in said they didn't have a 2 bed room available. I was annoyed because l wouldn't have ever reserved the room with one bed.... More 

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cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear Eva M, Thank you for taking the time to write about your recent experience at the Colorado Springs Marriott on Trip Advisor. Our goal is to not only to meet our guest expectations but to exceed them. Your feedback is truly important to me as the General Manager and I welcome any additional feedback that can improve on our... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

Reserved a room with 2 beds. We had 2 adults and 1 17 year old. Basically 3 adults. We were given a room with a king size bed. When we found out they made a mistake we went back down to switch rooms. We were told there were two weddings taking place and they had no other rooms, nor did... More 

Was this review helpful? Yes
cosmc, Front Office Manager at Colorado Springs Marriott, responded to this review

Carol P. Thank you for taking the time to fill out a Tripadvisor for your recent stay with us. We are sorry that we were not able to accommodate you with your requested room type. We try our best to meet all of our guests needs, but it seems we fell short of that mark. Thank you for the kind... More 

Gilbert, AZ
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You have to buy the breakfast. Not the best as it was nuked. I had a breakfast sandwich and could not eat it. My wife had the oatmeal and was great. The room was spacious and clean but the pillow were the cheep ones.

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear jmpattersonjm, Thank you for your feedback in regards to your recent visit at the Marriott Colorado Springs. I apologize for not meeting your expectations. Our Executive Chef takes pride in his work and does not use microwaves for his products and only uses fresh ingredients and hand makes everything at the hotel. Perhaps it got too hot in the... More 

Greensboro, North Carolina
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Colorado Springs Marriot is a beautifully appointed hotel in a beautiful location. Located high on a hill, the hotel has commanding views of the surrounding Rocky Mountains. The hotel staff are courteous and accommodating. Our group of scouts traveling to Philmont Scout Ranch were treated to great food and cozy beds. I am only sorry that we stayed one... More 

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear Steve N, Thank you for your comments about your visit here with the BSA Group and the Marriott Colorado Springs. We are proud to be apart the Boy Scouts summer events and look forward to a long term relationship over the coming years with BSA. Have a great summer! Sincerely, John Ault GM More 

Exton, Pennsylvania
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here as part of a group of 45 so I didn't have much interaction with the staff with the exception of the wait staff in the restaurant. They did a great job tending to the needs of hungry Boy Scouts for 2 breakfasts and a dinner. Food variety and quality was very good. The rooms were clean but nothing... More 

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Dear Wheezzee, Thank you for your feedback about your recent visit with us. The BSA Group coordinators are extremely happy with our hotel for their first year of many here at the Marriott Colorado Springs. Thank you for your business and loyalty. Sincerely, John Ault GM More 

West Memphis, Arkansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Hotel must be in dire financial straits!! Front desk will tell you they do not have your room but can upgrade you for $50. After a little digging, the hotel owners started remodeling last year but ran out of money. They are in negotiations with Marriott for a loan to complete the remodeling. Rooms were disgusting. Spider was alive in... More 

Was this review helpful? Yes
cosmc, General Manager at Colorado Springs Marriott, responded to this review

Bev2227, Thank you for your feedback about your recent trip here to the Marriott Colorado Springs. I shared your feedback with our Front Desk leadership team so they can improve on their services. At times, our standard rooms are the first to get rented at the hotel are at times waits to get into the hotel during tight occupancy days.... More 

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