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Quality Suites Downtown

2.5 of 5
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314 W Bijou St (A), Colorado Springs, CO 80905
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Quality Suites Downtown
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Ranked #45 of 106 Hotels in Colorado Springs
A recent review
4 of 5 stars reviewed 1 week ago
Randy K Denver, Colorado
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101 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an excellent stay at Quality Suites Downtown Colorado Springs. It was close to downtown, with easy access. The only negative for me was the accessibility of the hotel itself. I use a wheelchair and the room was totally accessible, except that there is a large table in the way of the sliding glass doors to the patio. The entrance... More 

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Blackfoot, Idaho
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms were clean and the service was very good. The hotel breakfast was adequate but not great. Got a virus from their internet service, but that is not the hotels fault. Tried to correct problem but unsuccessfully.

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Parachute, Colorado
1 review
5 of 5 stars Reviewed April 6, 2015

We stay here several times a year. It is our go-to hotel anytime we stay in Colorado Springs. You can't beat the value for the price you pay. We always stay in a two-bedroom, two-bathroom suite and it's so nice to have the extra room/space. The salt water pool is a great activity for the kids and grandkids. We also... More 

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Portland, Oregon
1 review
5 of 5 stars Reviewed March 27, 2015

We always stay here when visiting my son at Colorado College! Always have plenty of room with the separate living/sleeping areas, and 2 bathrooms! Two TVs are also nice. Easy walk along the creek to the college so don't even use the car at times. Love the full breakfast and rates are super-affordable. Easy access off the highway and close... More 

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ClarionManagement, Guest Relations Manager at Quality Suites Downtown, responded to this review

Gwen, Thank You for taking the time to review the hotel with such positive comments. We also offer a complimentary shuttle to the downtown and Colorado College. Thank you, Savannah Jarosz More 

Denver, Colorado
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 25, 2015

This is an older hotel that could use some upgrades. However, it is also within walking distance to downtown. It has a great complimentary breakfast, a nice pool, exercise room and courtyard. All in all, it's worth the money.

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ClarionManagement, Guest Relations Manager at Quality Suites Downtown, responded to this review

Franwi7, Thank you for taking the time to review our hotel. We are in the process of remodeling our hallways and have plans for additional improvements this year. Thank you, Savannah Jarosz More 

Big Spring, Texas
1 review
5 of 5 stars Reviewed March 23, 2015

My experience at this hotel was great. The facilities were well kept and the staff was very helpful. I am considering moving to the area and their insights were offered to me to make a better decision. They went out of their way to make my stay worth remarking about. I will be staying there again.

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ClarionManagement, Guest Relations Manager at Quality Suites Downtown, responded to this review

Raymond D, We take pride on our Customer Service at the hotel. I will share your comments with our staff. We hope that you do make Colorado Springs your home, it is such a great city to live in. Thank you, Savannah Jarosz More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed March 10, 2015

Had to get a hotel for business in Colorado Springs. Great price with a great room floor plan. I'll stay here every time in Colorado Springs. The lady at the front desk directed me to Tejon Street and I had a wonderful steak dinner at The Ritz.

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ClarionManagement, Guest Relations Manager at Quality Suites Downtown, responded to this review

Dan G. Next time that you are in town we hope that you will stay with us again and next time you can take the Complimentary Shuttle to the Downtown if you do not feel like driving. We appreciate the positive feedback! Thank you, Savannah Jarosz More 

Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2015

Traveled with two young kids under 5 before flying out of COS. We stayed on a Sunday night. The hotel itself is dated and could definitely use some updating, but for the price and the suite layout with two bathrooms, separate TV area and bedroom area, it is hard to beat. The breakfast was simple, but good. The service was... More 

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Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear afloridahokie, We appreciate your feedback! We offer extremely great value for your lodging dollars. When you consider the spacious rooms, amenities, convenient central location and our friendly and helpful service. There are plans to update our hotel over the next 12 months so we will be able to deliver an even better guest experience. Quality Suites Central Management 719-329-7444 More 

Union, Washington
1 review
4 of 5 stars Reviewed November 27, 2014

Two separate clean bathrooms two separate closets two queen beds gave us privacy and comfort. Nice breakfast fare and very close to our reason for being there (the expo center) The staff were efficient and warm and my daughter enjoyed the hot tub in the evenings.

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Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Lee F, Thanks for your review! We are happy that you were pleased with your accommodations and hope you will stay with us again the future. Thanks for your business! Quality Suites Central Management 719-329-7444 More 

The Villages, Florida
Top Contributor
62 reviews 62 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed November 25, 2014

There is more good to this hotel then not. Very good rate considering the room size, location and extras, such as the indoor pool. The Bad part was in 2 areas, morning breakfast that they seem to have only one person running it and they are not attentive to when items get low or run out. I had to go... More 

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Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Michael C, Please accept our deepest apologies for the breakfast and guestroom issues you identified on your review. We care about the safety and satisfaction for all of our guests. Your feedback is being shared with our Management Staff who will ensure the items mentioned are resolved as soon as possible. We will do a better job should you... More 

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