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All 105 Colorado Springs hotels

Quality Suites Downtown

2.5 of 5 Hotel   |   314 W Bijou St (A), Colorado Springs, CO 80905
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73%
Ranked #49 of 105 hotels in Colorado Springs
A recent review
5 of 5 stars reviewed 2 weeks ago
Michele L Denver, Colorado, United States
  • Overview
  • Reviews (79)
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79 people have reviewed this hotel

Traveler rating
    35
    23
    5
    6
    10
See reviews for
40
16
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Denver, Colorado
Contributor
17 reviews 17 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If you don't want to read further, just read this..."Find another hotel." The hotel is not kept up and had some real issues. I stayed with others and it sounds like I got the "nice" room. One of the others got a room that had a large hole in the broken window. Why would a hotel put someone in that... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, We apologize that your stay was not great. Your feedback will be shared with our management team so we can improve our overall guest satisfaction experience. Sincerely, Quality Suites Central Management 719-329-7444 More

Denver, Colorado, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for a soccer tournament and had a great time-large rooms. Loved the two bathrooms! Clean and friendly staff. The location was close to restaurants and starbucks. The swimming pool was a huge plus!

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, We appreciate your feedback. Thanks and we hope your soccer group did well in your competition. Sincerely, Quality Suites Central Management 719-329-7444 More

Dodge City, Kansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We met up with extended family in Colorado Springs and had a great trip. The staff gave our two families rooms right next to each other, and it was great to have the separate seating areas and an extra bathroom in each suite. The hotel doesn't have the best surrounding neighborhood, but its convenient location is close to the Interstate,... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, Thanks for your review. We look forward to seeing you again. Sincerely, Quality Suites Central Management 719-329-7444 More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

I have to say first and foremost that the staff at the Quality Suites was first class! Everyone was super friendly and helpful- particularly Liz & Claire. Look forward to staying at this establishment in the near future

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, Thanks for your review. I will pass along your comments to Liz and Claire. We look forward to seeing you again soon. Sincerely, Quality Suites Central Management 719-329-7444 More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Rooms were well put together. Large, comfortable beds. Separate living room like area for sit downs or small gatherings for large groups staying together at the same hotel. Convenient location granting almost immediate access to down town and music hall/convention center. Overall I was super impressed. Friendly staff. Decent breakfast. Will be staying here next time I'm in town.

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, Thanks for your review. Our staff strives to deliver great service at a great value for your lodging dollars. We are glad to hear that you will be staying with us again in the future. Sincerely, Quality Suites Central Management 719-329-7444 More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 27, 2014

Good: breakfast, though no biscuits and gravy as told and needs pancakes or waffles. Has a pool, but nothing spectacular. Large rooms. Friendly staff. Bad: walls worn down and falling apart in pool area. The entire hotel is run down and old. Homeless people are all over nearby and walking by constantly. Beds are NOT good. Very uncomfortable. We were... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Guest, Thanks for your review. We have a great staff and I am glad that you saw them in action. We are in the process of completing our soffit in the pool area. We are also making some changes to our breakfast offering. Sincerely, Quality Suites Central Management 719-329-7444 More

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 28, 2014

On my last business trip I stayed at the Clarion next door, but this trip they had no rooms available so I got a room in the Quality Suites side. They really are the same hotel building - you just go through a double door in the hallway. I was definitely curious what the difference might be.... The good: suite... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Valued Guest, Thanks for your objective and candid feedback. We would have definitely moved you to another room based on the pictures you attached with this review. Please call me at the number below at your earliest convenience. Sincerely, Quality Suites Central Management 719-329-7444 More

1 review
5 of 5 stars Reviewed May 18, 2014

Got.in.very.late.but.staff.was.very.helpful.and.room.was.very.nice.two.rooms.with.frig.and.micorowave.Highly.recommend..very.close.to.freeway.staff.very.helpful.when.checked.in.about.local.places.to.eat.

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Valued Guest, Thanks for your review. We offer great value for the price when you consider that all of our rooms have a microwave and refrigerator, we offer complimentary breakfast, internet, business center, fitness center and parking. We are also centrally located which makes us the perfect homebase for visiting local attractions in our city. Sincerely, Quality Suites Central... More

1 review
2 of 5 stars Reviewed May 7, 2014 via mobile

I am actually mid-way through my stay as I write this review... My initial impression of this hotel was actually very good, since I met many of the staff first. My son has severe food allergies (in fact we were here for a related conference) and the kitchen staff was very concerned and accommodating for my family, preparing special allergy-free... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Valued Guest, Our team strives to deliver great service, clean rooms and ensure our grounds are well kept and safe for all guests. The problems identified in your review were immediately addressed with my Executive Housekeeper. We also met with you to discuss your concerns during your stay and offered several options to help make your stay great with... More

Salida, Colorado
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 17, 2014

This hotel definately needs some updating but love the fact that are 2 bathrooms and 2 separate rooms it works great for families. The breakfast was great lots of choices and the food was good. The rooms and halls could be cleaned up a bit more. I noticed there was alot of dust on the chair in the room and... More

Was this review helpful? Yes
Jerome H, General Manager at Quality Suites Downtown, responded to this review

Dear Valued Guest, Thank You for taking the time to do a review on our hotel. We strive to deliver great service and value for our guests and your input is extremely invaluable in helping us improve our guest experience. We hope to see you again when your travels bring you back to Colorado Springs, Colorado! Jerome Hopkins General Manager... More

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Additional Information about Quality Suites Downtown

Address: 314 W Bijou St (A), Colorado Springs, CO 80905
Phone Number:
Location: United States > Colorado > El Paso County > Colorado Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Downtown 2.5*
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Also Known As:
Quality Suites Downtown Hotel Colorado Springs
Quality Inn Colorado Springs
Quality Hotel Downtown

15 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The 100 percent non-smoking Quality Suites® Downtownis ideally located just nine miles from the Colorado SpringsAirport and has convenient access from Interstate 25. ThisColorado Springs, CO hotel is also close to many local pointsof interest, including Colorado College, the United StatesAir Force Academy, United States Olympic TrainingCenter, Pikes Peak (America's Mountain) and Garden ofthe Gods park, just to name a few.Hiking, mountain biking, running, rafting, boating, rockclimbing, horseback riding, fishing, golfing and ballooning aresome of the most popular activities that can be enjoyed yearround in this area.A grab-and-go food and beverage counter in the lobby isavailable 24 hours, offering sandwiches, soups, salads, beer,wine and cocktails. Enjoy our free manager's receptionMonday through Thursday from 4 p.m. to 6 p.m.Guest at this Colorado Springs, CO hotel are invited to enjoyamenities like:• Free hot American breakfast including scrambled eggs,sausage, hash browns and more• Manager's reception Monday through Thursdayproviding two free cocktails and hors d'oeuvres for eachguest• Free wireless high-speed Internet access in all rooms• Free local calls and free coffeeBe sure to enjoy our indoor saltwater pool and hot tub.Business travelers will welcome the convenience of thebusiness center, complete with copy and fax service.All of our rooms are two-room suites and consist of aseparate living area, sofa sleeper and two full bathrooms.In addition, all suites include microwaves, refrigeratorsand two televisions, as well as standard amenities like coffeemakers and hair dryers.Coin-operated laundry facilities are on the premises and valetcleaning services are offered for added convenience. Ampleparking is available for cars, trucks and buses.Whether you are traveling to the area for business orpleasure, make the Quality Suites Downtown your homeaway from home while visiting the Colorado Springs area. ... more   less 
Number of rooms
50

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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