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Reserve Casino Hotel

Certificate of Excellence
321 Gregory Street, Central City, CO 80427 (Formerly Fortune Valley Hotel & Casino)
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Reserve Casino Hotel
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Reserve Casino Hotel
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1,118 reviews from our community

Traveler rating
    442
    384
    169
    73
    50
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123
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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English first
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Colorado Spring
1 review
5 of 5 stars Reviewed 4 days ago NEW

We really appreciate the newly decorated rooms and the flat screen TV's. Great concert as well. The hosts always do their best to accommodate our needs. Thanks Reserve hotel and staff - Now just send a Jackpot our way!

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Denver, Colorado
Top Contributor
66 reviews 66 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My wife wanted to go some place different than the Ameristar so I choose the Reserve for a Monday birthday get-away. I checked in around 3 PM and hardly anyone there but my wife did get a nice little balloon and candy birthday basket for her birthday and that was nice. Except for the bar area, not a lot of... More 

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Denver, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff was friendly and quick; the room was clean, well-appointed and comfortable. The walls and doors are pretty thin, and every noise from the hall and neighboring rooms made their way to us. We do not typically notice this at hotels but it was evident here. Overall a fine place to stay in Central City!

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Salem
1 review
3 of 5 stars Reviewed 5 days ago NEW

The room was great. Casino was clean and easy to maneuver in. Staff was excellent - friendly and helpful. BUT. We ate at the buffet for brunch and dinner. The food was cold and dry. We were all sick that night. If I stay again, I will definitely eat elsewhere!

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Foxborough
1 review
1 of 5 stars Reviewed 5 days ago NEW

No toilet paper,no coffee,dirty glasses{lipstick on mugs & glasses}no toilet leaked on the floor,I complained to the front desk and it wasn't fixed. Phil,a black jack dealer was rude and hostile. The hotel was in need of new carpet{it was badly frayed} Overall I was very dissatisfied and feel an adjustment to my bill is in order.The door was jammed... More 

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Fort Collins
1 review
4 of 5 stars Reviewed 6 days ago NEW

By STEVE,Apr. 22,2015 Great room- Dennis was great host-Will definitely only stay at Reserve for future visits to Central City. Like to see more HD channels in rooms and bars with DirectV-thanks again for great time

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Bailey
1 review
4 of 5 stars Reviewed 1 week ago

It was very special to find the Balloons and gift for my Birthday in the room. We had a really good time. They even allowed us to bring our service dog. We will definitely do it again and tell others .

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Ft Collins
1 review
5 of 5 stars Reviewed 1 week ago

We received wonderful customer service the entire time we stayed. The staff consisted of nice, friendly people from the front desk to the bar to the housekeeping. We will be back to Central City soon and look forward to staying with you again!

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A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

We sometimes stay at Ameristar. The desk staff wear coats and ties. At the Reserve, we were met by a young man in a hoody and ball cap. The heat in our room was totally malfunctioning. We set it at 50 and upon our return a few hours later, it was like walking into a furnace. We had to turn... More 

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Denver
1 review
3 of 5 stars Reviewed 1 week ago

Room was pleasant. Beds were quite comfortable. Only complaint would be the noise of the air conditioning system. Coffee provided was good and the room was quite clean. The staff was quite courteous, polite and professional.

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