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Reserve Casino Hotel

Certificate of Excellence
321 Gregory Street, Central City, CO 80427 (Formerly Fortune Valley Hotel & Casino)
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1 room 1 adult
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Reserve Casino Hotel
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1,519 Reviews from our TripAdvisor Community

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Thornton, CO USA
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As we have done on many occasions, we took advantage of a comp night at the Reserve in Central City, CO. The rooms are a good size for our needs. They are comfortable and the beds are great!! We always order a king non-smoking room. Make sure if you request a room you ask for one facing the street otherwise... More 

Review collected in partnership with this hotel

Helpful?
Thank Carol T
Central City
1 review
5 of 5 stars Reviewed 5 days ago NEW

Was very impressed by the security. I called security to help find $10.65 I had left in a machine while I went to make a call. My credits in my machine were used and ticketed out. The security found who had sat down and taken my credits. They gave me back my credits in cash and said the lady didn't... More 

Review collected in partnership with this hotel

Helpful?
Thank 705suellenp
Barry P, General Manager at Reserve Casino Hotel, responded to this review

So glad we were able to turn not one but two bad events into positive results. Thank you for your kind review. I will pass along your comments to our security team. Best Wishes, Barry Phillips, General Manager More 

Laramie
1 review
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed staying at the reserve for the first time the rooms are very nice and clean everyone at the casino was friendly and enjoyable to be around The table games were fun and the slot machines were very generous !!!

Review collected in partnership with this hotel

Helpful?
Thank clarkr545
Barry P, General Manager at Reserve Casino Hotel, responded to this review

So glad to hear you enjoyed your stay with us. Our entire team strives to make sure every guest has a great experience. So happy to hear we hit the mark on your visit. Best Wishes, Barry Phillips, General Manager More 

North Loup
1 review
5 of 5 stars Reviewed 5 days ago NEW

Your rooms were very comfortable and your rates were reasonable.The staff were friendly and helpful. This was our second time staying with you and we will stay there again on our next trip. We live 10 hours away so out visits will be limited.

Review collected in partnership with this hotel

Helpful?
Thank donaldsY9550HD
Barry P, General Manager at Reserve Casino Hotel, responded to this review

We are slo pleased to hear you chose to spend your anniversary with us here at Reserve. We are looking forward to your next visit. Best Wishes, Barry Phillips, General Manager More 

Arvada
1 review
4 of 5 stars Reviewed 6 days ago NEW

A great room. Was clean and the beds very comfortable. Staff was friendly and helpful will definitely stay again. Food in the cafe for breakfast was very good and reasonably priced. Thanks for a very enjoyable stay!

Review collected in partnership with this hotel

Helpful?
Thank allenk293
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Thank you for your kind remarks. We strive to make every visit an enjoyable one. Hope to see you back at the reserve. Best Wishes, Barry Phillips, General Manager More 

Denver, Colorado, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Room was nice. Only couple of issues: fire alarm was dangling from ceiling and front desk clerk was not friendly when we asked for more towels and coffee cups. Would also be nice if complimentary water bottles in refrigerator.

Review collected in partnership with this hotel

Helpful?
Thank Renee H
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Please accept my apology for the service issue you experienced with our front desk ambassador. I will speak to the hotel manager about the situation. We strive to provide a great guest experience on every visit. I am sorry we missed on this opportunity. I hope you will give us another chance. I am sure we will deliver on your... More 

Littleton
1 review
4 of 5 stars Reviewed 1 week ago NEW

We had a great stay! We won a few dollars on the slots -- enough to keep us playing. Then, we played Black Jack - well, not so good there. But, we had a real fun day / night and will definitely return!

Review collected in partnership with this hotel

Helpful?
Thank X9555CRdonnas
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Thank you for your kind remarks. Sounds like you had a lucky day. We are so glad we met your expectations. We hope to see you again soon. Best Wishes Barry Phillips, General Manager More 

Englewood, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

WE spent one night at Ameristar, room smelled and pillows awful. next night spent at Reserve beds great and pillows great, different firmness to select from. wife rested great. I am handicapped, room great. But we did hear drunks arguing in hallways... next time will wear earplugs

Review collected in partnership with this hotel

Helpful?
Thank LARRY Y
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Thank you for your kind remarks regarding our rooms. We inspect our rooms daily to make sure they are fresh and ready for a good nights sleep. I am so glad you enjoyed your stay. I hope you will come back soon. Spring is a beautiful time to visit Central City. Best Wishes, Barry Phillips, General Manager More 

Berthoud
1 review
5 of 5 stars Reviewed 1 week ago

Good Stay, the room seemed a bit roughed up, kurig coffee maker terrible. But nice accommodation and nicely appointed room. The food was ok, not great but affordable. I was there on a Thursday so quieter than on the weekends.

Review collected in partnership with this hotel

Helpful?
Thank marylL7761BX
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Thank you for taking the time to write a review. I am sorry to read that your room was not up to our normal standards. I have asked the hotel director to look into your observation. We inspect our rooms daily. Sounds like we need to do a better job or that. I hope you will give us another try... More 

RICHARDSON, US
2 reviews
5 of 5 stars Reviewed 1 week ago

We have been staying at The Reserve for the last several years for just one night on our way back from skiing. The room is always clean and the staff are very friendly and accommodating. My only complaint is not enough gaming tables open for some variety in card games.

Review collected in partnership with this hotel

Helpful?
Thank JUDY B
Barry P, General Manager at Reserve Casino Hotel, responded to this review

Thank you for you nice review. We take great pride in making sure the rooms are fresh and clean. I have good news. We have two new table games coming in February. I hope you will come back and give them a try. Best Wishes, Barry Phillips, General Manager More 

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