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All 6 Castle Rock hotels

BEST WESTERN PLUS Castle Rock

2.5 of 5 Hotel   |   595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
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95%
Ranked #1 of 6 hotels in Castle Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ann F Fort Collins, United States
  • Overview
  • Reviews (224)
  • Photos (47)
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  • Room tips (38)
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224 people have reviewed this hotel

Traveler rating
    170
    43
    10
    0
    1
See reviews for
97
55
16
28
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fort Collins, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

Staff was friendly and helpful. Great room, had a suite with a balcony (great view). Rooms were clean and modern and accomdations were just fantistic. The only downside was the pool, I don't think it was heated and the hot tub was foamy. Has a hot tub owner this is a sign of the tub being not very clean. Breakfast... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Minneapolis, Minnesota
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have always been a faithful HI Express client. We stayed at the Best Western Plus because of the great reviews. The reviewers did not lead us astray. This hotel is fantastic. Quiet. Clean. Comfortable. I didn't want to get out of bed the next morning the beds were so comfortable. Their continental breakfast was superb! Eggs, bacon, muffins, biscuits... More

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Dibella32, Thank you for this amazing review of our hotel, it is so nice to hear that we could convert you! I am so glad you enjoyed your stay, the breakfast, amazing beds and wonderful staff. We hope you will come stay with us again if your every in the neighborhood. More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I would definitely stay with them again. Good service. great rooms, good breakfasts...very friendly staff. the only thing that I didn't care for was the glass door on the work out area that looked out into the lobby, but that would not keep me from staying there again.

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Readnrace, Thank you for taking the time to write such a wonderful review. Your compliments of our hotel and staff are so appreciated, we value this feedback. We may have to look into adding curtains to the fitness center as well. Thank you again, we look forward to seeing you when you return to Castle Rock. More

Newport, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this motel were extraordinary in their professional skills, kindness, and can do attitudes. They were very friendly, helpful, respectful and delightful. We were treated like old friends and I was very impressed with them all.

Review collected in partnership with Best Western

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Michael C, Thank you so much, we really do have "The Best Staff Ever". It is such a pleasure hearing how great they are! I will make sure everyone sees your wonderful compliments! We hope you will come stay with us again when you visit Castle Rock! Thank you again! More

Wooster, Ohio
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located with many other just off Interstate 25. The staff was welcoming and ask repeatedly if they could be of any help. The beds were cozy and the room clean. Nice size indoor pool that wasn't very busy. Their breakfast was over the top! Not only did they have the regulars (bagels, muffins, waffles) but also home... More

Was this review helpful? Yes 1
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear 9191Traveler, Thank you for writing such a wonderful review of our hotel! We value your feedback and I am so pleased to hear you enjoyed your stay. We do have wonderful amenities, great breakfast and a large pool, I'm glad you were able to enjoy these. We all hope you will stay with us again when you are in... More

Mount Vernon, Indiana
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

rooms were clean breakfast was decent staff was friendly on the whole noisy on east side with i 25 west side was nice view lot of transient traffic so noosy overall very convenient to outletmalls blackeyepea restaurant very good pool and jot tub looked well maintained

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Garth81, Thank you for taking the time to write a review about our hotel. We appreciate your feedback about the friendly staff, breakfast and clean rooms and I do apologize for the noise! We do hope you will come stay with us again, visit the Outlets, and I can recommend some more great restaurants in the area! More

Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay in Castle Rock. Good base for traveling between Denver & Colorado Springs. Hotel staff at check in was just wonderful to get a room for us, since we arrived early. Very clean rooms & wonderful breakfast selection. Would recommend, great choice.

Review collected in partnership with Best Western

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Joe, Thank you for taking the time to review our hotel. We truly appreciate your wonderful compliments of our hotel and staff and I am so glad we could get you checked in early too! We pride ourselves in customer service and value your feedback. I hope you will come stay with us again when you are in Castle... More

Grand Forks, North Dakota
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had five rooms for multiple days and they all enjoyed the hotel. Great breakfast, clean rooms, nice pool area, and very friendly staff. Only complaint is that some rooms were charged more for the exact same room size on the same day/night. All booked at the same time, so there shouldn't have been a difference in the cost.

Was this review helpful? Yes 1
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for taking the time to write a review about our hotel. I am so glad you enjoyed your stay, the pool and nice clean rooms. Please feel free to contact me directly at the hotel so that we can figure out any discrepancies in billing with your rooms. Thank you again, we hope to see you the next... More

St. Peters, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Every stay has been excellent, from service to cleanliness to amenities. Location near I-25 makes it easy to navigate to any nearby restaurants or shopping needs. You will not be disappointed with this hotel choice!

Review collected in partnership with Best Western

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Sheila Z, Thank you for your wonderful compliments about the hotel and staff. We value all feedback from our guests, positive and negative. Hopefully you will be able to come see us again with your family and enjoy the pool, hot tub and other amenities we have to offer. We hope to see you soon. And again, Thank You! More

Castle Rock, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel to others. It was clean, easy access to the interstate & restaurants. Not too far from Denver. Room was nice, updated & clean. Staff was friendly. As a frequent traveler, this was one of the nicer places I have seen. Even though I didn't travel with my family this trip, it is definitely a place... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KellieDOS, Director of Sales at BEST WESTERN PLUS Castle Rock, responded to this review

Dear Sheila Z, Thank you for taking the time to write such a complimentary review of our hotel. I will definitely share this with the entire staff! We pride ourselves in exceeding expectations and try to go above and beyond with all of our guests needs. We hope you will come back and see us with your family next time... More

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Additional Information about BEST WESTERN PLUS Castle Rock

Address: 595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
Phone Number:
Location: United States > Colorado > Castle Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Castle Rock 2.5*
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Also Known As:
Best Western Castle Rock
Castle Rock Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
69

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