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BEST WESTERN PLUS Castle Rock

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595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
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BEST WESTERN PLUS Castle Rock
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BEST WESTERN PLUS Castle Rock
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BEST WESTERN PLUS Castle Rock
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327 reviews from our community

Traveler rating
    253
    59
    13
    0
    2
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136
78
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Monte Vista
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great Place to stay just outside of Denver. Customer Service was above par even when arriving very late at night. Room was Spacious and Clean. not so much for the view from this area but if you are looking to shop at the Outlets it's perfect, gas station, restaurants etc nearby

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NYC
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Third visit. Been satisfied each time. Clean, convenient, great staff. My only issue the last visit was that the internet was dreadfully slow. I did not try on this trip, but my wife did and had no issues. Whole-heartedly recommend.

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clinton,ok
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Housekeeping service people were very rude, discussion of people checking in was in Mexican evidently not caring or thinking that some "white" people can speak Spanish. Breakfast was lacking in choices, fruit was overripe, gravy was like water. Counters were not cleaned routinely or food replenished and food was cold. Large group of people were in the small breakfast area... More 

Review collected in partnership with Best Western

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Albuquerque, New Mexico
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

All went well by the price was quite high for this type of hotel -- Right off the freeway. Convenient for a quick stay, but a quick stay should not be in the $180's. The only reason was stayed there was that they had a room. We were trying to stay in Denver, but no hotels were available in the... More 

Review collected in partnership with Best Western

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Colorado Springs, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Best Western Plus for a wedding and had a great stay. Staff was extremely friendly and helpful. Room was very clean and bed was comfortable. We would recommend this hotel for anyone needing a place to stay in Castle Rock!

Review collected in partnership with Best Western

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Valencia
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is right next to the I -25 a busy highway and my room faced the highway, We could not hear the noise in our room which was a pleasant surprise. The hotel is very convenient to get to as well

Review collected in partnership with Best Western

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Jerome, Idaho
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We absolutely enjoyed our stay at this hotel. The facility's landscaping was beautiful, the rooms were very attractive and welcoming. This is also a pet-friendly hotel which we truly appreciate as our 'kids' travel with us. They have a nice grassed area for them to use as well. The hotel entry is very attractive and there are eating facilities right... More 

Review collected in partnership with Best Western

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Yamhill, Oregon, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed one night at this facility while visiting family. It is an attractive property is a good location, near shopping and restaurants. There is good access to the freeway. There is some noise from the street and through the room door, but not unusually excessive.

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Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for taking the time to give us your feedback! Glad you got to enjoy some of the local attractions. Sorry for the noisy issues you had to deal with we are looking into getting more insulation in the walls to make it a more relaxing stay. Thank you again for giving us your feedback and I hope to... More 

San Leandro, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything you need plus more! Staff are extremely helpful. Lovely setting. Easy access from freeway. Comfortable rooms and service areas. Great indoor pool and whirlpool. Good fitness center. Very nice breakfast. Very reasonable price.

Review collected in partnership with Best Western

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Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for filling out our survey about your stay with us recently. I do appreciate the great review. If ever in the area we would love to have you stay with us again. Thank you again and safe travels. Andrew Bosley Operations Manager Best Western Plus Castle Rock More 

Punta Cana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I travel all over North america and when I am in the Denver area I stay here at the Best western of Castle Rock. The staff is always friendly, the rooms are comfortable, close to great shopping and easy to get back on the road.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for taking time out of your day to fill out our survey. We take great pride in taking care of our guest and making sure this is your home away from home. I hope to see you again next time you are in Castle Rock until then safe travels. Andrew Bosley Operations Manager Best Western Plus Castle Rock More 

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