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BEST WESTERN PLUS Castle Rock

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595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Castle Rock
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BEST WESTERN PLUS Castle Rock
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BEST WESTERN PLUS Castle Rock
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316 reviews from our community

Traveler rating
    245
    57
    12
    0
    2
See reviews for
130
76
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51
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Park City, Utah
1 review
1 of 5 stars Reviewed yesterday NEW

I thought I was pro legalization, that was until I visited Colorado. When traveling with a 3 year old and a 1 year old I don't want to smell weed inside my hotel room, or in the hall, lobby, or breakfast lounge. I don't want someone to light up right in front of my car, packed with my kids in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Long Island City, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Again good staff and great location, clean rooms. Decent breakfast , good coffee. Television has a slight delay when turning on, outlets are all over for easy plug in. Plenty of parking, nearby restaurants and fuel. Ready for quick exiting. Good value. Comfortable mattress,

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was great. The staff was friendly and helpful. It's also in a good place for people like us that are from way out of town. There is an IHOP pretty much in the parking lot, so food is easy if you're feeling the effects of the altitude like we were. Best Price for the area I think. Other... More 

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for taking the time to give us such a great review. Sorry for the pool being too cold to be enjoyable. Once we realized their was an issue with the pool we took the necessary steps to fix the issue. I understand does you no good now but I hope you come back and give us another shot.... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel, very personable and professional staff, good breakfast and amenities. Staff made a point of engaging personally and asked follow up questions after returning each day. I will definitely seek out Best Western Plus on future trips for both personal and business travel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you! I will be sure to pass on the message to my staff to keep up the good work. It is always nice to read such a great review on my staff showing great customer service. We would love to have you stay with us again, Thank you again and safe travels and have a great day! Andrew Bosley... More 

Little Rock
Top Contributor
54 reviews 54 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Recently stayed here for 2 nights. The service and building were quite nice. We had a corner room with a balcony and great view of the Rockies and Pikes Peak. Breakfast room was nice, clean and well serviced. They had a fire burning in the fire place our entire visit. Would defiantly return.

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

I appreciate you taking time to give us a great review on trip advisor. We can't wait to have you stay with us again. Thank you again and have a great day. Andrew Bosley Operations Manager BEST WESTERN PLUS Castle Rock More 

Liberty, Missouri
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This Best Western is the best value and location in Colorado. It was very clean and they were very flexible with my reservation. We were able to stay 5 nights and were in short driving distance to visit all the tourist attractions in central Colorado.

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you for staying with us, we appreciate your business and love to have you as our guest soon. Till then safe travels and have a great day. Andrew Bosley Operations Manager BEST WESTERN PLUS Castle Rock More 

Castle Rock, Colorado
1 review
5 of 5 stars Reviewed March 2, 2015

We had our wedding ceremony and small reception at this hotel. Andrew, Sean and the whole staff were extremely courteous, extremely helpful and professional. They all made our stay not only pleasant but eternally memorable. They were a definite positive asset to the memory of our day of marriage. We are eternally grateful to them and will gladly tell everyone... More 

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Ron and Kristel Hawthorn-Bey. We appreciate the great review and are grateful you let us be a part of your special day. We hope you come and stay with us next year on your anniversary. Until then be safe and congratulations on getting married. Operations Manager Andrew Bosley Best Western Plus Castle Rock More 

Bee, Nebraska
1 review
5 of 5 stars Reviewed March 2, 2015

Mini trip with my girls to do some shopping in Castle Rock. Arrived during a blizzard and the counter staff prepared a print out of nearby restaurants that would deliver. We were hungry for pizza, so they printed up and also gave suggestions for pizza deliever (We went with Parrys and were NOT dissapointed!) As far a hotel breakfasts go,... More 

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Gina for such a complementing review I appreciate you taking time out of your day to write such nice things. I will be happy to pass this review on to our staff. I am sure it will brighten everyone's day. More 

Farmington, NM, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

I stay here 1/2 my life on Business. It is my "Home away from home" Staff is always helpful. Good Pool (Indoor)and Hot Tub Breakfast is OK but could be better. Close to downtown but not in down town. Parking lot is a little small at times. Because these guys are so good I try to stay at Best western... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Jerry for the great review. I am glad that we can be referred as "a home away from home " to me that is the best complement a hotel can receive. For that I would just like to say thank you and hope to see you soon. Andrew Bosley Operations Manager Best Western Castle Rock More 

Brandon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Front desk staff was great helping us with all our needs and questions. Location was good. Breakfast choices of hot and cold. Room was very clean. Was nice to have a couch in room for relaxing. Pool was a little small but ok.

Review collected in partnership with Best Western

Was this review helpful? Yes
Andrew B, Manager at BEST WESTERN PLUS Castle Rock, responded to this review

Thank you Beverley for the positive review. Glad we were able to make it such a pleasant stay. Hope you come see us again until then be safe and have a great day. Andrew Bosley Operations Manager Best Western Plus Castle Rock More 

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