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All 6 Castle Rock hotels

BEST WESTERN Inn & Suites of Castle Rock

2.5 of 5 Hotel   |   595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
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Ranked #1 of 6 hotels in Castle Rock
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
70Craig Houston, TX USA
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194 people have reviewed this hotel

Traveler rating
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    10
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84
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Houston, TX USA
Top Contributor
60 reviews 60 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow! Although we went through a discount service to get this room, we were so happy to see the room. The staff were very helpful, smiling, and knowledgeable. The room was clean and new feeling. The hot breakfast every a.m. was appreciated. Above all of this was the feeling of safety. Close to the outlets and the interstate we'd definitely... More

Was this review helpful? Yes 1
palm desert, ca, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The quality and professionalism of the Castle Rock, CO Best Western was unsurpassed of a Best Western property I have frequented. The services and amenities available were fantastic and easily accessible. I would hesitate to recommend this property to others.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you for your review saying that we are an unsurpassed Best Western! We are most appreciative that you took the time to say such nice things about our property. We look forward to your return. Best wishes! More

Manchester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, very friendly staff. Breakfast was good and a lot of variety of choices for breakfast. Very close to outlet malls and convenient to south Denver Metro area. I would recommend this as a convenient place to stay for families

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you for taking time to write about your pleasant stay with us! We appreciate your kind words about our hot breakfast buffet and our convenient location to the Outlets at Castle Rock and the South Denver Metro area. Thank you for staying with us and hope to see you again very soon! Best wishes. More

Idaho
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We needed to travel to Castle Rock recently. I found the Best Western in Castle Rock to be exceptional. Great customer service, and efficient staff. Breakfast was great. Hours in the pool and hot tub were appropriate. Restaurants in the area were varied and easy to get to. Very nice experience.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, We are so pleased that you enjoyed your stay with us. Thank you for taking time to write this review. We hope you will come back and see us very soon! Best wishes. More

Aviemore, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here with party of 6 family members as a stop off for retail therapy before catching our flight home. Check in was easy as all rooms pre booked ( need to remember I.D. when checking in). Rooms large,clean comfortable and well stocked in bathroom. Two or three diners around so plenty of eating to be had. Breakfast timing is... More

Was this review helpful? Yes
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Outlets at Castle Rock and Downtown Castle Rock make for some great "retail therapy"--glad to hear you and your family stayed with us and enjoyed your stay and the shopping! Thank you for choosing to stay with us and we hope to see you again soon. Best wishes! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Best Western in Castle Rock Colorado is top notch. I highly recomend it.. I have never seen better and I have traveled all around the World. The staff are friendly and helpful, the workout room is in excellent condition and the pool and spa are nice and available until 11pm which was important to us. The room was clean... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you for the "Top Notch" status of our property and staff in your review. The fact that you are a world traveler makes it even more of an honor. We thank you for choosing to stay with us and we certainly hope that we will see you again when you travel to the Castle Rock area. Best... More

1 review
5 of 5 stars Reviewed March 16, 2014

When I called to make the reservations, the lady that answered was very friendly. When we checked in Pat was very helpful and friendly too. I felt like both ladies were my friends that's how friendly they were. Room was nice and clean. Would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you for your review. We are so pleased that you appreciated your experience with our front desk associates. We know that traveling is sometimes very stressful, so we strive to be as friendly a property as possible--it is nice for you to notice! We thank you for your business and look forward to your return. Best wishes! More

Pagosa Springs, Colorado
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2014

I stayed at this hotel on Christmas and another occasion. Stayed in room 300 first and then 208. Room 300 was an adjoining room very roomy and adjoining room was no concern. The room 208 was next to the elevators. Elevators didn't disturb me for noise and this room had excellent setup for coffee with the sink right next to... More

Was this review helpful? Yes 2
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you so much for taking a moment to share your wonderful experience with us! Your comments were so nice to hear and they mean so much to all of our staff. We hope to see you in your future travels to our area. Best wishes! More

Sioux Falls
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014

The lady at the front desk was great. She helped us check-in and check-out the next morning. She was really helpful in assisting us. Clean, comfortable rooms! Not one thing wrong. Very clean hotel. Breakfast was great. Conveniently located with easy access to the interstate. Great price! Will stay here again when we come back to the Denver area.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, Thank you for your kind words about our staff and property. We do strive to make every guest stay exceptional and we love hearing that we have met or exceeded your expectations! We appreciate your taking the time to write your review and for your business. We will look forward to your return! Best wishes! More

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

Everything was perfect. Hotel was clean. Staff was super friendly. The breakfast was amazing. Very nice weight room and pool area. The hotel is in the perfect spot. It is close to restaurants and stores. We will be staying here again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CRChris, Director of Sales at BEST WESTERN Inn & Suites of Castle Rock, responded to this review

Dear Guest, We are so pleased that you found us to be the "perfect hotel" and so appreciate your comments about our property and staff. Thank you for your review and we would be honored to have you return and will look forward to it. Best wishes! More

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Additional Information about BEST WESTERN Inn & Suites of Castle Rock

Also Known As:
Best Western Castle Rock
Castle Rock Best Western
Address: 595 Genoa Way, Castle Rock, CO 80109 (Formerly BEST WESTERN Inn & Suites of Castle Rock)
Phone Number:
Location: United States > Colorado > Castle Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Castle Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn & Suites of Castle Rock 2.5*
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