We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Castle Rock hotels

Comfort Suites Castle Rock

2.5 of 5 Hotel   |   4755 Castleton Way, Castle Rock, CO 80109
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Suites Castle Rock
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Comfort Suites Castle Rock to your Saves list
Ranked #4 of 7 Hotels in Castle Rock
A recent review
4 of 5 stars reviewed 1 week ago
Xera M Vail, Colorado
Write a Review

99 reviews from our community

Traveler rating
    33
    38
    13
    9
    6
See reviews for
42
18
6
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (21)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (18)
All months
Vail, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The attitudes of the staff can make or break a hotel, regardless of the quality of the hotel. When I first checked into this one in Dec 2013, the personable friendliness of the clerks sold me on the place, although I found the business center too hot, with only 1 computer and lacking FAX/phone in business ctr. I could clearly... More 

Was this review helpful? Yes 1
Tucson, Arizona
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We picked this hotel because of its location to our need. First, the downsides: The greeting clerk was only half helpful. The room key wouldn't work. Then when we entered we could clearly see that the housekeeping never cleaned the headboard. Guests before us apparently sat in the bed with their head against the headboard leaving hair oil marks. When... More 

Was this review helpful? Yes
Texarkana, Arkansas
Top Contributor
68 reviews 68 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Really nice hotel, great location! Really close to shopping and restaurants. The beds were really comfortable and the hotel was quiet. I was happy with the workout room as well. The hotel could use a deep cleaning and some updating. I didn't interact much with the staff, but everyone seemed pleasant. Wish I could have tried out the indoor pool... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 7, 2015

We stayed at this hotel because it had connecting rooms. Hotel was dated and really dirty. Wish I would have taken photos. Would recommend Hampton Inn or Best Western which are next store. People were nice but hotel was not.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest, I am shocked that your perception of my hotel was "dirty and out dated". I also wish that you had taken pictures so you could have shown me what you had seen to give you that impression. Granted that during the winter when there is a lot of snow, ice, dirt and salt on the ground, there... More 

Hot Springs Village, Arkansas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2014

Our daughter moved with her family to Castle Rock. This was really a family reunion since our son and family joined us from CA. I cannot believe in reading other reviews that we stayed in the same place. The room was clean; the staff was very attentive; the breakfast was more than adequate for the price of the rooms. I... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Robinmcm, Thank you for the compliments. I am glad to hear that we were an integral part of making your family get together a pleasant one. We will see you back at Xmas. Scott C. General M. More 

Fayetteville, Arkansas, United States
1 review
2 of 5 stars Reviewed December 4, 2014

Advertised free breakfast, but it was horrific. Come 9am it didn't matter if people were in line they took up food and beverages. If you go swimming just be careful about the rusted chairs. One of my kids scraped their leg. Area around the pool had not been cleaned in who knows how long. Just felt like the ownership and... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed November 28, 2014

Room smelled of cigarettes. Complained to front desk. Booked attaching rooms due to family member who is double amputee but didnt get them when we arrived. Family members truck n trailer stolen over night from parking lot. Next time will go down the road

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Lance C. I understand that you had some isues during your stay that made other than an excellent experience. I apologize that your room smelled of cigarette smoke. One of the things that irritates me the most is when people smoke in my hotel rooms. We let everyone know upon check-in that we are a 100% smoke free environment,... More 

Columbus, Indiana, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

I have stayed in several hotels this past year, all of which I have needed to make complaints regarding due to poor service, dirty rooms, cold or no coffee, cold or no food, etc. Comfort Suites in Castle Rock far exceeded my expectations; the staff were friendly, the room was clean, there was no aroma of marijuana, there was plenty... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Bekah G. Thank you for going online to share your experience with my future guests. Social media is very important to me in continuing to drive my business and making my hotel success. So I wanted to take a moment and say thank you for staying with us and that I am glad it was a wonderful experience. Hope... More 

Longmont, Colorado
1 review
4 of 5 stars Reviewed November 9, 2014

Both the facilities and rooms were clean. The staff was polite and offered any assistance needed. However the breakfast could be improved. I'm from a family which has two professional chefs and a pastry chef and my tastes are very different. Food not pre-prepared are my fare. Please provide better quality foods even if from a box or envelope.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Colorado State Beekeepers Association, Thank you for staying with us. I do hope that you enjoyed getting a group rate of $79/night. I am sorry to hear that you weren't as impressed with our breakfast as you were the rest of your experience here. I myself have 20+ years in the Food and Beverage Industry and am a trained... More 

Aurora, Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 7, 2014

We stayed here because we were attending a wedding at the nearby Cielo at Castle Pines. We had two adjoined rooms. The rooms appeared clean although there was some random hair popping up on the beds and in the bathroom. They were standard rooms, we slept comfortably. I did think the Marijuana notice on the front counter was odd but... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Monique, I am glad to hear that you enjoyed your stay and found my rooms comfortable. I do wish that we had succeeded in our mission of exceeding your expectations and that you would have had a better than average experience. Now, although I am glad you enjoyed your stay I would like to respond to your comment about... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites Castle Rock? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Phone Number:
Location: United States > Colorado > Castle Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, EasyToBook, Priceline, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your Comfort Suites Castle Rock reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Bathroom (2)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay