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All 6 Castle Rock hotels

Comfort Suites Castle Rock

2.5 of 5 Hotel   |   4755 Castleton Way, Castle Rock, CO 80109
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Ranked #4 of 6 Hotels in Castle Rock
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85 reviews from our community

Traveler rating
    28
    34
    10
    7
    6
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34
17
5
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Top Contributor
78 reviews 78 reviews
67 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed yesterday NEW

I noticed in previous reviews that the internet was a problem but either I was there on a good day or they have installed a better system. Everything was very good, among the best Choice hotels I have stayed at recently. Great location, easy to major highways. Tons of shopping / food nearby. The room itself was large, recently updated,... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 2 weeks ago

I found the Comfort Suites in Castle Rock, CO very clean with up to date furnishings and friendly, accommodating front desk staff. However, the internet service does NOT exist. No internet service was available during my entire 4 day stay. It seems they are far behind on a modern internet service. You can sign on but there is no internet... More

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Shelly, I understand and agree with you about how inconvenient and frustrating the lack of internet service can be. I also recognize that this hotel has some challenges with the internet service that we have attempted to overcome in the past, to no avail. Therefore by the end of September we will have brought in a new type of... More

La Junta, Colorado, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly, clean, great morning breakfast including fresh eggs, muffins, waffles, and sausage every morning. Swimming pool was fun! Fitness room was below average; however, the hotel has a deal with the gym right across the street, with child care available.

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Danielle, Thank you for taking the time to share your experience with our future guests. We hope to see you again. Scott C. General Manager More

Ball, Louisiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a pleasant stay and great rooms,as well as very pleasant staff ! We have never been disappointed with a Comfort Suites Hotel. Great rooms, always clean, and the breakfast and the Breakfast Staff is unbeatable !

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Dick, I am happy to hear that you had pleasant experience here. We hope to see again someday Thanks for staying. Scott C General Manager More

California
1 review
4 of 5 stars Reviewed 3 weeks ago

Room was larger than I expected and the bed was very comfortable. Arrived late and left early, but it was nice stay. The free breakfast was helpful and saved some time. Did appreciate the very convenient placement of a reading light and electrical outlets for cell phone, etc.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest, I am certainly glad to hear that you enjoyed your stay. Thank you for sharing your experience with our future guests on the internet. Scott C. General Manager More

Rio Rancho
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed 2 days at this hotel using Priority Club points. This hotel is extremely clean, generous plush towels with a fantastic, helpful staff. We discovered this first hand. When we left I forgot a very important folder with my vacation itinerary, confirmation numbers for hotels and attractions, and restaurant gift cards on the desk in our room. Joanne (I... More

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest, Thank you for staying with us. I am happy to hear that you found our rooms to be very comfortable and clean. I am sorry that you experienced a few inconviences. In regards to the internet, we are getting that improved by the end of September. We are bringing in a new provider and running co-axial. Thank... More

Baxter, Tennessee
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2014

We stayed for a week. One of the nicest hotels I've ever stayed in. Staff was awesome and helpful. Just wish there was an outside pool for hot days although the inside pool and hot tub were great. Will definitely stay again if I come back to the beautiful state of Colorado.

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear AmyFarris, Thank you for taking the time to post a review of your experience at the Comfort Suites Castle Rock. It is rewarding to be recognized for the hard work all of the staff puts in to ensure every guest has an exceptional stay. We hope to see you again some day. Scott C. General Manager More

Colorado
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed in Castle Rock for the Elephant Rock cycling event in early June. The front desk person was very friendly and accommodating. I appreciated the use of an outdoor outlet overnight. We had two ground floor rooms and both had nice sitting areas and comfortable beds. The directTV was pretty impressive for a hotel and the internet worked very... More

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Berricks, Thank you for staying with us. Your feedback is very important to me. I am glad you enjoyed our overall amenities. I am sorry to hear that the blackout shades in the room did not work sufficiently enough for you. I agree with you that 7a.m. was not early enough for breakfast for your group and that was... More

Hermitage, Tennessee, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

The room was clean and the beds comfortable. The shower was stuck in the ON position, so it dumped water on me as soon as I turned the water on.The big screen TV's were nice. Room had a coffee-maker, hair dryer, alarm clock, refigerator and microwave. The complimentary expanded continental breakfast was fine - cereals, pastries, make-your-own waffle, sausage and... More

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Angela H. Thank you for taking the time to post an evaluation of your stay. Let me apologize for not exceeding your expectations. I understand that there was a function failure of the bath/shower valve in your bathroom. Unfortunately, some types of mechanical issues do not reach our attention until a guest tells us about it. I have had... More

Buena Vista, Colorado
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed in May 2014. Very friendly and courteous staff. We had an issue after about two hours in the room. Hear a loud humming noise. Turns out the night security light on the hotel had a ballast going out and it was right next to our room. We called the front desk and within 5 minutes the manager was... More

Was this review helpful? Yes
CastleRockGM, General Manager at Comfort Suites Castle Rock, responded to this review

Dear 1313Travel, Thank you for your on-line compliments. Here at the Comfort Suites in Castle Rock, our focus is 100% Guest Satisfaction. With my team, I emphasize Customer Service above all and positive Guest Issue Resolution. It makes me very happy when it shines through in situations such as yours. As a matter of fact, I would have not known... More

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Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Phone Number:
Location: United States > Colorado > Castle Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites

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