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All 7 Castle Rock hotels

Comfort Suites Castle Rock

2.5 of 5 Hotel   |   4755 Castleton Way, Castle Rock, CO 80109
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Ranked #4 of 7 Hotels in Castle Rock
A recent review
5 of 5 stars reviewed 1 week ago
Robinmacm Hot Springs Village, Arkansas
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95 reviews from our community

Traveler rating
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    11
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    6
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40
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hot Springs Village, Arkansas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our daughter moved with her family to Castle Rock. This was really a family reunion since our son and family joined us from CA. I cannot believe in reading other reviews that we stayed in the same place. The room was clean; the staff was very attentive; the breakfast was more than adequate for the price of the rooms. I... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Robinmcm, Thank you for the compliments. I am glad to hear that we were an integral part of making your family get together a pleasant one. We will see you back at Xmas. Scott C. General M. More 

Fayetteville, Arkansas, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Advertised free breakfast, but it was horrific. Come 9am it didn't matter if people were in line they took up food and beverages. If you go swimming just be careful about the rusted chairs. One of my kids scraped their leg. Area around the pool had not been cleaned in who knows how long. Just felt like the ownership and... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

Room smelled of cigarettes. Complained to front desk. Booked attaching rooms due to family member who is double amputee but didnt get them when we arrived. Family members truck n trailer stolen over night from parking lot. Next time will go down the road

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Lance C. I understand that you had some isues during your stay that made other than an excellent experience. I apologize that your room smelled of cigarette smoke. One of the things that irritates me the most is when people smoke in my hotel rooms. We let everyone know upon check-in that we are a 100% smoke free environment,... More 

Columbus, Indiana, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed in several hotels this past year, all of which I have needed to make complaints regarding due to poor service, dirty rooms, cold or no coffee, cold or no food, etc. Comfort Suites in Castle Rock far exceeded my expectations; the staff were friendly, the room was clean, there was no aroma of marijuana, there was plenty... More 

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Bekah G. Thank you for going online to share your experience with my future guests. Social media is very important to me in continuing to drive my business and making my hotel success. So I wanted to take a moment and say thank you for staying with us and that I am glad it was a wonderful experience. Hope... More 

Longmont, Colorado
1 review
4 of 5 stars Reviewed November 9, 2014

Both the facilities and rooms were clean. The staff was polite and offered any assistance needed. However the breakfast could be improved. I'm from a family which has two professional chefs and a pastry chef and my tastes are very different. Food not pre-prepared are my fare. Please provide better quality foods even if from a box or envelope.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Colorado State Beekeepers Association, Thank you for staying with us. I do hope that you enjoyed getting a group rate of $79/night. I am sorry to hear that you weren't as impressed with our breakfast as you were the rest of your experience here. I myself have 20+ years in the Food and Beverage Industry and am a trained... More 

Aurora, Colorado
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 7, 2014

We stayed here because we were attending a wedding at the nearby Cielo at Castle Pines. We had two adjoined rooms. The rooms appeared clean although there was some random hair popping up on the beds and in the bathroom. They were standard rooms, we slept comfortably. I did think the Marijuana notice on the front counter was odd but... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Monique, I am glad to hear that you enjoyed your stay and found my rooms comfortable. I do wish that we had succeeded in our mission of exceeding your expectations and that you would have had a better than average experience. Now, although I am glad you enjoyed your stay I would like to respond to your comment about... More 

Dallas, Texas
Top Contributor
65 reviews 65 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed October 27, 2014

After another long leg in our trip was complete, we were so glad to have chosen the Comfort Suites. As far as I can tell, it's a new hotel. It was clean and well-kept. We got a great deal on our room coming off the road: $99 for the night in a 2 Queen Suite with a sofa bed. The... More 

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Craig N, Thank you very much for taking time out of your schedule to talk about your experience at the Comfort Suites, Castle Rock. The hotel is actually 13 years old. We finished renovations June 4th of 2014. All of our rooms feature brand new bedding, carpet, furniture and sleeper sofas. Yes! We have also upgraded our Cable TV... More 

1 review
4 of 5 stars Reviewed October 2, 2014

I travel quite a bit and whenever I need to stay in Castle Rock, CO i choose this hotel. I have stayed there approximately a dozen times and my experience is nice enough to keep coming back. Rates are good, rooms are clean and the free breakfast is always a plus.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Gerry L, Thank you for taking the time to share you experience with others. Your repeat business is very much appreciated. Your comments here help me build more. I pride my staff on the level of service and standards we strive for. It is always nice to hear that we are succeeding in our mission. I wish you a... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Great price for so much. Rooms are very spacious and in our king room we even had a small couch. Very clean and nice for a smoke free hotel. We didn't have a reservation but still got a room. I'll be looking at Comfort Inns more often since this one was so good.

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Regina, Thank you for taking the time to post a review. I am glad you enjoyed your stay with us so much that it has increased our brand awareness. We hope to see you again. Scott C. General Manager More 

Top Contributor
85 reviews 85 reviews
71 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed September 15, 2014

I noticed in previous reviews that the internet was a problem but either I was there on a good day or they have installed a better system. Everything was very good, among the best Choice hotels I have stayed at recently. Great location, easy to major highways. Tons of shopping / food nearby. The room itself was large, recently updated,... More 

Was this review helpful? Yes
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Thank you for taking the time to post a review. We are happy you enjoyed your stay. Scott C. General Manager More 

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Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Phone Number:
Location: United States > Colorado > Castle Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
Number of rooms: 68
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites

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