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All 6 Castle Rock hotels

Comfort Suites Castle Rock

2.5 of 5 Hotel   |   4755 Castleton Way, Castle Rock, CO 80109
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Ranked #4 of 6 hotels in Castle Rock
A recent review
4 of 5 stars reviewed 4 weeks ago
Paul J Rio Rancho
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  • Reviews (80)
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80 people have reviewed this hotel

Traveler rating
    27
    31
    9
    7
    6
See reviews for
31
17
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Rio Rancho
Contributor
19 reviews 19 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed 2 days at this hotel using Priority Club points. This hotel is extremely clean, generous plush towels with a fantastic, helpful staff. We discovered this first hand. When we left I forgot a very important folder with my vacation itinerary, confirmation numbers for hotels and attractions, and restaurant gift cards on the desk in our room. Joanne (I... More

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Baxter, Tennessee
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 19, 2014

We stayed for a week. One of the nicest hotels I've ever stayed in. Staff was awesome and helpful. Just wish there was an outside pool for hot days although the inside pool and hot tub were great. Will definitely stay again if I come back to the beautiful state of Colorado.

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear AmyFarris, Thank you for taking the time to post a review of your experience at the Comfort Suites Castle Rock. It is rewarding to be recognized for the hard work all of the staff puts in to ensure every guest has an exceptional stay. We hope to see you again some day. Scott C. General Manager More

Colorado
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed in Castle Rock for the Elephant Rock cycling event in early June. The front desk person was very friendly and accommodating. I appreciated the use of an outdoor outlet overnight. We had two ground floor rooms and both had nice sitting areas and comfortable beds. The directTV was pretty impressive for a hotel and the internet worked very... More

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Berricks, Thank you for staying with us. Your feedback is very important to me. I am glad you enjoyed our overall amenities. I am sorry to hear that the blackout shades in the room did not work sufficiently enough for you. I agree with you that 7a.m. was not early enough for breakfast for your group and that was... More

Hermitage, Tennessee, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 18, 2014

The room was clean and the beds comfortable. The shower was stuck in the ON position, so it dumped water on me as soon as I turned the water on.The big screen TV's were nice. Room had a coffee-maker, hair dryer, alarm clock, refigerator and microwave. The complimentary expanded continental breakfast was fine - cereals, pastries, make-your-own waffle, sausage and... More

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ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Angela H. Thank you for taking the time to post an evaluation of your stay. Let me apologize for not exceeding your expectations. I understand that there was a function failure of the bath/shower valve in your bathroom. Unfortunately, some types of mechanical issues do not reach our attention until a guest tells us about it. I have had... More

Buena Vista, Colorado
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed in May 2014. Very friendly and courteous staff. We had an issue after about two hours in the room. Hear a loud humming noise. Turns out the night security light on the hotel had a ballast going out and it was right next to our room. We called the front desk and within 5 minutes the manager was... More

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CastleRockGM, General Manager at Comfort Suites Castle Rock, responded to this review

Dear 1313Travel, Thank you for your on-line compliments. Here at the Comfort Suites in Castle Rock, our focus is 100% Guest Satisfaction. With my team, I emphasize Customer Service above all and positive Guest Issue Resolution. It makes me very happy when it shines through in situations such as yours. As a matter of fact, I would have not known... More

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed May 6, 2014

Staff and management were helpful and friendly. Rooms were clean and well stocked.We stayed in one of the large suites and had our grandchildren over for the afternoon. We enjoyed the indoor pool with them. We loved our stay!

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CastleRockGM, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Pat, Thank you for taking the time to post your evaluation of us on-line. I am happy to hear the compliments and am glad you enjoyed your visit. We hope to see you again soon. More

1 review
5 of 5 stars Reviewed May 3, 2014

We had to go to castle rock for my husband to build a deck for his sister. We have a two year old and a dog and often find it difficult to travel. The comfort suites, however, made our stay warm and welcoming. Our room was clean, the staff was friendly And helpful, and the breakfast made us feel at... More

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CastleRockGM, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Holly, Thank you for taking the time to post compliments about your stay. I am happy to hear that you had a wonderful time with us in Castle Rock. We hope to see you again in the future. More

Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 2, 2014

I have stayed here a few times in the past. I've always been fine with the property or else I wouldn't keep staying here. Since the last time I stayed here they have upgraded a few things which is the reason for the review. My room had new carpet which is really nice. Breakfast is standard for a mid priced... More

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CastleRockGM, Manager at Comfort Suites Castle Rock, responded to this review

Dear Deadacated1, Thank you for taking the time to post a review of my hotel online. I appreciate the compliments and repeat business. we look forward to seeing you again. Scott C. More

Larkspur, Colorado
1 review
5 of 5 stars Reviewed March 9, 2014

We arrived at the hotel at 12:46 a.m. during a snow storm. The receptionist was friendly and very quick to help us get a room. The room was more than sufficient for our needs and very comfortable. The morning breakfast was more that sufficient and very tasty.

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CastleRockGM, Manager at Comfort Suites Castle Rock, responded to this review

Dear KJ, Thank you for taking the time to post comments about your stay. I am happy to hear that we were able to accomodate you in a pinch and that my staff made you feel comfortable right away. That is the experience we strive to achieve. Thank you for staying with us and we forward to seeing you again. More

Greeley, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013 via mobile

We never been to castle rock .actually we were on our way to colorado springs when my husband caught an amazing view of the mountains passing by on the highway and stated how about we stay here.we turned around up the highway from the comfort inn and suites check a few hotels in the area but we were not impressed.... More

Was this review helpful? Yes 1
ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you so much for the review, my staff and I really enjoyed reading the very thoughtful review. It really makes us feel good when we can go above and beyond for one of guests. Thanks again! Anthony, GM More

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Additional Information about Comfort Suites Castle Rock

Address: 4755 Castleton Way, Castle Rock, CO 80109
Phone Number:
Location: United States > Colorado > Castle Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
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Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Castle Rock Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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