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Comfort Suites Castle Rock

Certificate of Excellence
2.5 of 5
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4755 Castleton Way, Castle Rock, CO 80109
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1 room 1 guest
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Comfort Suites Castle Rock
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120 Reviews from our TripAdvisor Community

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Traveler rating
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    10
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48
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I chose this hotel as I wanted to be a little south of Denver to avoid some of the traffic. The hotel was very nice and the room was great. My spouse nor I had any issues during our stay. The bed was extremely comfortable and the pillows plump and comfortable. I had problems getting up in the morning since... More 

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Albuquerque
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at this hotel, We have come back because of Johannah and Scott, although Johannah is no longer working there, we will continue to stay at this hotel because of Scott, he has been a terrific host and Always make us feel comfortable and makes sure we have a pleasant stay!!! We appreciate his kindness to my husband... More 

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1 review
1 of 5 stars Reviewed 6 days ago NEW

I booked a room here for my wife and I. I will never stay at this property again. My wife and I was harassed the entire stay. The front desk staff couldn't seem to get it together. We were on our mini vacation from our kids. We where bothered three times about our bill. To top it off the night... More 

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Bowling Green, Kentucky
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Loved the space in the room. Plenty of counter space. Room was clean as hotel rooms go. Desk clerk very friendly and helpful in recommending a restaurant to eat at. Would have had a great view of the mountains except for the smoke blowing in from the California fires. Not close to I-25, so the noise level was low.

Was this review helpful? Yes 1
Montrose, Colorado
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

All of Denver Metro high priced for last week of summer. This hotel was priced at normal rate. Pleasant staff, average breakfast. Needed a night light in bathroom. Air conditioner difficult to moderate. Overall a good place to stay. Plenty of parking which is a plus.

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Mountains of CO
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently stayed here for a week and had to work the entire time. Their wifi capability is terrible. They should not be able to advertise free wifi because it doesn't work well enough to say they even have it. I asked for a cable to be able to connect directly and was told that doesn't work at all because... More 

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1 review
4 of 5 stars Reviewed 4 weeks ago

I've been staying at a different Choice brand hotel for the past week and this property was by far the best yet. Obviously since it's a suite it will generally outclass a standard room at other facilities, but the property is well kept and and competitively priced. Would stay here again if I return to the area.

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Waite Park, Minnesota
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was a nice place to stay. Staff were friendly, rooms were good sized and clean. The only downfall was that breakfast wasn't served till 7 and we were on the road by 6:30. This hotel was easy on easy off the interstate also. I would definitely stay here again and would recommend.

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 8, 2015

Horrible Horrible!!!!! Had blood and urine on sheet! Staff was very unprofessional we listened to the night shift ladies curse and complain about visitors, not having enough sheets to change out bedding and general manager Scott for over 5 minutes before we had to yell back in the room to them for help! Washer broke down and never once did... More 

Was this review helpful? Yes 2
ComfortCastleRock, General Manager at Comfort Suites Castle Rock, responded to this review

Dear Valued Guest Thank you for taking the time to share your experience. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. First of all, I understand that you heard a couple of my employees venting, if you will. Well, no matter what business it is, employees do that. Of course it... More 

Denver, Colorado
1 review
3 of 5 stars Reviewed July 6, 2015

My boyfriend and I stayed at this hotel for 5 nights. The room was alright for the rate that we paid but I would not pay full price. Our room was pretty clean but there was mold on the bottom of our shower curtain, stains on the towels and a booger on our TV stand! Internet didn't work whatsoever so... More 

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