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All 6 Castle Rock hotels

Comfort Suites Castle Rock

2.5 of 5 Hotel   |   4755 Castleton Way, Castle Rock, CO 80109
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Ranked #4 of 6 hotels in Castle Rock
Certificate of Excellence 2013
A recent review
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73 people have reviewed this hotel

Traveler rating
    24
    28
    8
    7
    6
See reviews for
27
16
5
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Dallas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed here a few times in the past. I've always been fine with the property or else I wouldn't keep staying here. Since the last time I stayed here they have upgraded a few things which is the reason for the review. My room had new carpet which is really nice. Breakfast is standard for a mid priced... More

Was this review helpful? Yes
CastleRockGM, Manager at Comfort Suites Castle Rock, responded to this review

Dear Deadacated1, Thank you for taking the time to post a review of my hotel online. I appreciate the compliments and repeat business. we look forward to seeing you again. Scott C. More

Larkspur, Colorado
1 review
5 of 5 stars Reviewed March 9, 2014

We arrived at the hotel at 12:46 a.m. during a snow storm. The receptionist was friendly and very quick to help us get a room. The room was more than sufficient for our needs and very comfortable. The morning breakfast was more that sufficient and very tasty.

Was this review helpful? Yes
CastleRockGM, Manager at Comfort Suites Castle Rock, responded to this review

Dear KJ, Thank you for taking the time to post comments about your stay. I am happy to hear that we were able to accomodate you in a pinch and that my staff made you feel comfortable right away. That is the experience we strive to achieve. Thank you for staying with us and we forward to seeing you again. More

Greeley, Colorado
1 review
5 of 5 stars Reviewed November 1, 2013 via mobile

We never been to castle rock .actually we were on our way to colorado springs when my husband caught an amazing view of the mountains passing by on the highway and stated how about we stay here.we turned around up the highway from the comfort inn and suites check a few hotels in the area but we were not impressed.... More

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ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you so much for the review, my staff and I really enjoyed reading the very thoughtful review. It really makes us feel good when we can go above and beyond for one of guests. Thanks again! Anthony, GM More

WHEATON
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 1, 2013

It was a welcome relief to stay at a nice pet friendly hotel. Some hotels we had to stay in, because they were the only ones that allowed three dogs, were less than comfortable. The Comfort Suites is updated, very clean, had good beds and pillows and felt like home. Plus it was reasonably priced! We appreciate a hotel chain... More

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ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you for the time you took to respond to our Trip Advisor review, I will definitely share this with my staff. We hope to see you again the next time you are in Castle Rock. Anthony, GM More

Sedona, Arizona
1 review
4 of 5 stars Reviewed September 26, 2013

It was a short stay. We got their at 7:20pm, very tired after driving 11 and a half hours. The room appeared clean and the bed was comfortable. We were up early, had breakfast and gone by 6:30am. The powdered eggs are tasteless, the sausage ok and the waffles nice. No flavored creamer for your coffee, that was a big... More

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ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you for your response and appreciate your comments about our breakfast. We are going to address these issues to see if we can find a solution to improve our food and beverage. Please know that your comments are not going unnoticed and we are going to do everything in our power to make the breakfast the best that we... More

Lowell, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

I stayed for one night but ended up staying for two. My room was great, had a view of the mountain, it was right off I25 and it was waking distance to pub that served great food. The room was clean , the staff was friendly.

Was this review helpful? Yes
ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you so much for your kind response. It really means a lot to the staff when we get a great review such as this one. We hope to see you again the next time you may be in Castle Rock. Anthony, GM More

san antonio
1 review
4 of 5 stars Reviewed September 17, 2013

The personnel were very friendly and helpful. We have stayed there twice and both times the rooms were very clean and attractive. I make a point to stay at choice hotels because of the personnel and comfort. My grandkids like to enjoy the pool after a day of traveling. The breakfast is a plus.

Was this review helpful? Yes
ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you so much for your kind response. It really means a lot to the staff when we get a great review such as this one. We also appreciate your loyalty to Choice Hotels so that we can keep building a great hotel chain. We hope to see you again the next time you may be in Castle Rock. Anthony,... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 15, 2013

First, the room was mostly clean, but I did find some lettuce and debris under and around my bed upon checking in. I picked it up. It was quiet and the breakfast was just ok. Now, the staff and management (including the owner) are horrendous! I must have been called 8 times one night because I extended my stay by... More

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ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

I want to apologize that the hotel and the staff did not meet your expectations. In the future we are going to take more consideration how our actions affect our guests. Unfortunately, when it comes to our guests paying their bill we must be a little stern sometimes and I am very sorry if it seemed offensive or rude in... More

Pigeon Forge, Tennessee
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 28, 2013

We reserved two suites for our family group or 9 (3 adults and 6 kids). Room 120 had no problems at all. Room 134, on the other hand.....the door looked like it had been kicked in at some point, and the knob part of the security lock (the part on the door itself) was missing. When I mentioned it to... More

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ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

I want to apologize for the issues encountered in one of your rooms. Normally we do only have one person in the evening working, but in the morning we generally have a designated breakfast person. On this particular morning that person called in and we were unable to get someone to cover because of the late notice. That is the... More

1 review
4 of 5 stars Reviewed July 16, 2013

I am over the road trucker and stopped to get a hotel last minute and was well accommodated! Check in was a breeze and was in room before I knew it! Nice room, service and people! The price was the same as surrounding areas and was in a good location! I would stay here again in a heartbeat!

Was this review helpful? Yes
ComfortCastleRock, Manager at Comfort Suites Castle Rock, responded to this review

Thank you for your review. We are glad that you enjoyed your stay and that we could accommodate you at our hotel. We hope that you will stay with us again the next time you are in Castle Rock. Anthony, GM More

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Additional Information about Comfort Suites Castle Rock

Also Known As:
Comfort Suites Castle Rock Hotel Castle Rock
Comfort Suites Castle Rock Hotel
Castle Rock Comfort Suites
Address: 4755 Castleton Way, Castle Rock, CO 80109
Phone Number:
Location: United States > Colorado > Castle Rock
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Castle Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Castle Rock 2.5*
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