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Boulder Marriott

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2660 Canyon Boulevard, Boulder, CO 80302
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Boulder Marriott
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Boulder Marriott
See the most recent reviews
Santa Barbara, California, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 7, 2015

This was my first time to Boulder, Colorado and was attending a training event at the Marriott. The property is not large, but has quality finishes, comfortable bed, pillows and bedding, clean large room, and a staff that is excellent. Any request I had was handled promptly and gladly. Although I had only positive encounters with everyone, two names that... More 

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Greg, Good morning. Glad to hear that your experience with us was an awesome one! I noticed that you rated us a "4" out of 5 stars, and was wondering if you could elaborate on how we could have improved to have earned a better score. Any feedback you could provide would be extremely helpful. We hope to serve you... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 7, 2015

I called ahead of time and spoke with Jordin in Sales to let her know i was coming to Boulder to propose to my beautiful girlfriend. She gave me ideas, helped me plan, and made sure our stay was going to be unforgettable. From the second we checked in, everything was WONDERFUL! The front desk associates were incredibly helpful and... More 

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good morning, We are delighted to hear that you had a great experience while staying with us and will be sure to share your feedback with the entire team, especially Jordin. We hope to serve you again soon. Yours in Hospitality, Dustin Kovats General Manager More 

West Bloomfield, Michigan
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 2, 2015

We have stayed there before and found the location great, however there is no breakfast and you pay for parking. The rooms are average. There is a safe, however I had to ask for a stool inorder to reach it. I think that the Hotel will be renovated soon.The carpeting in our room needed changing and the pool is indoors.

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good afternoon! First and foremost, thank you very much for your review about your recent stay with us. We appreciate that you enjoyed your stay, however, we would like to apologize that it was not exceptional overall. We would like you to know that we are in fact going to undergo a full room's renovation later his year, which will... More 

San Francisco, California
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 29, 2015

This was my third trip to Boulder, my second stay at this hotel, and I will be back. My primary concern with any hotel is noise level - can I work in the evenings? Can I fall asleep without listening to doors slamming or someone's TV or loud conversation? Although I realize that neighbors are the luck of the draw,... More 

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good afternoon, Thank you for your recent stay with us. We are happy to have had you with us, but noticed that we did not meet your expectations during your stay with us. Would you mind sharing how we could have improved to have earned a score of "5 stars"? We are always looking to improve our operation and our... More 

Boston, Massachusetts
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 28, 2015

I recently stayed at the Marriott in Boulder for a business trip. The lobby was recently renovated and the rooms were clean and comfortable.I was here on business and they made my stay very enjoyable. The location is just a short drive from the downtown shops and restaurants but there are also restaurants and shops within walking distance as well.

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good afternoon, Thank you for your recent stay with us! We are happy that you enjoyed your reservation overall, but we noticed that we did not exceed your expectations. Would you mind sharing what we could have done better to have earned a "5 star" review from you regarding your stay? We are always looking to improve our operation and... More 

Belmont, North Carolina
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 26, 2015

I was very hesitant to stay here, based on some recent reviews of this property, but had no issues. The hotel is clean and I also really liked that we could open the iwindows in our room for some fresh mountain air! The staff members with whom we came into contact were helpful and friendly. I would particularly like to... More 

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good morning, Thank you so much for taking the time to fill out a survey about your recent stay with us! We are happy that you overall enjoyed your time with us, but would appreciate it if you could provide some additional feedback as to how we could have earned a score of "5" overall? We look forward to serving... More 

South Bend, Indiana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 19, 2015

I cancelled a 3-day stay at the Boulder Marriott but the desk 'lost' the cancellation. Had to pay for a room I never saw. Marriott customer service people grew increasingly rude as I persisted in my quest for a refund, accused me of depriving them of profits! Distasteful, and expensive, experience.

Was this review helpful? Yes 2
Roxanne G, Front Office Manager at Boulder Marriott, responded to this review

Dear Guest, First I would like to thank you for taking the time to review our hotel. I am sorry to hear that your experience was not to your standards. If you would like to contact me directly via email christiane.lampe@marriottboulder.com or via phone 303-440-8877. I will be happy to speak with you about your recent experience. Please do not... More 

Los Angeles
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 10, 2015

Perfect property for CU Families! Close to campus, walking distance to shopping & restaurants. Top notch service from Front Desk staff, especially Chandler & Matthew!! Every request was handled quickly with a warm and friendly attitude. I am a huge FAN of the 5th floor concierge lounge so was disappointed this is moving downstairs. Still, the concierge floor rooms are... More 

Was this review helpful? Yes 2
Dustin K, General Manager at Boulder Marriott, responded to this review

Good afternoon! Thank you so much for taking the time to fill out a survey regarding your stay with us over Graduation weekend! We are delighted that you enjoyed the stay and hope to see you again here soon! Glad that you enjoyed our new lobby! Yours in Hospitality, Dustin Kovats General Manager More 

York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 6, 2015

This was, as mentioned, massively underwhelming - there was no effort to make the obvious refurbishments fit around the guests, there was no acknowledgement in the pricing structure that this hotel was basically not fit for purpose and contained few of the advertised features (a few days later we stayed at the Four Seasons in Denver for not a great... More 

Was this review helpful? Yes 6
Roxanne G, Front Office Manager at Boulder Marriott, responded to this review

Dear Guest, Thank you for sharing your experience at the Boulder Marriott. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them to deliver... More 

Greencastle, Indiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 28, 2015

I booked three nights with my two children. We woke up at 1:00 AM on the first night to the strong smell of smoke in the room. I checked around and couldn't find the source. It smelled like marijuana or cigarette smoke so I wondered whether I was in a smoking room, though I found it odd that the smell... More 

Was this review helpful? Yes 4
BoulderMarriott, General Manager at Boulder Marriott, responded to this review

Mr. Seaman, Please allow me to apologize for the frustrations you encountered during your stay. Thank you for taking the time to share your experience and allow us to respond. I can be reached directly at the number below; I look forward to speaking with you. Sincerely, Chad General Manager (303)448-6629 More 

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