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Isle Casino Hotel Black Hawk

Hotel website
401 Main Street, Black Hawk, CO 80422
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Best prices for: 1 room 1 guest
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Isle Casino Hotel Black Hawk
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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    (149)
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    (42)
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vero beach fl
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

An overall decent experience. Hotel could use some updating since competition is fierce. We had excellent service and the Buffet at the Calypso rocked!!! Everyone from check in to servers/casino ladies were friendly and accommodating. Craps table was awesome for a Craps virgin.... Would recommend

Was this review helpful? Yes 1
Dundee, NY
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for family weekend in room 503 and 505, large rooms with king-sized beds, clean updated bathrooms, nice linens and towels. Free parking in parking garage adjacent to hotel/casino. Elevator to lobby for check-in, elevator to casino and same elevator takes you to hotel rooms with access with your room card. Ate one lunch at Tradewinds next to casino and... More 

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the review, and it seems everything went very well during your stay! We love to see that. We hope you had fun playing at our casino (and we know you enjoyed the buffet)! We'd like to believe that this experience will bring you back for more. We look forward to your return. Thank you for your time! More 

Westminster, Colorado
Level Contributor
209 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 1 week ago

Staycation weekend getaway was very relaxing. The bed was comfortable. Everything worked. The shower pressure was good. Room 549 was a good walk away from the elevator. Thank you from Rita Bennett and Steve Nordstrom from Westminster Colorado

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the review, Rita & Steve. We're happy to hear that you enjoyed your stay with us, and we're glad we were able to make you feel comfortable and welcome here. Hopefully you had the chance to try the casino and some of our fine dining options, but if not, there's always next time! We look forward to seeing... More 

Denver, Colorado
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this place. Have stayed overnight, eaten at the restaurants and gambled (slots) . Visited maybe 8 times in past 3 yrs. it feels cozy. Rooms very clean and convenient to casino for quick get away. Food very good in fine dining area with lovely view. My type of slot machines are rather limited here, but I like so... More 

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IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Sue, and we're glad that you keep coming back to us! We want to make the environment here entertaining and comfortable, so it's good to hear that it's coming off that way. We look forward to your next visit. Good luck! More 

Arvada, Colorado
Level Contributor
171 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a fine hotel for a good nights sleep. After playing the casino games, it is nice to go upstairs to a quiet room. We have enjoyed this hotel several times. The beds are comfortable, but as usual the pillows are very soft. You should make reservations in advance, but during the week you can usually walk in and... More 

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IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Wayne, and thanks for choosing us as your casino and hotel! One of our top goals is to make sure all of our guests are comfortable, and we're glad to hear that you are. We hope that our quiet rooms will keep you coming back for more. We look forward to hosting you again, and good... More 

Littleton, Colorado
Level Contributor
187 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a suite as we took our kids up here for the night. Our room was surprisingly large with a great jet bath tub. The decor was outdated but, I would prefer to have a comfortable room and that is what we got. One thing that was great, we got to check in early! The reception staff was very... More 

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IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback. We're glad our staff could you help you out with your early check-in, and we hope everything was clean in your room. It's always great to hear that our guests are comfortable, and we hope that brings you back to us again. Thanks for choosing us, and we hope you had a lot of fun! More 

Arvada, Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Gaming was good, food decent. But big problems with their rooms. Looks like they are overdue to remodel. First, when a casino hotel allows pets in their rooms that tells me they are giving up on being a quality hotel. Dogs barking in neighboring room all night, even after multiple complaints to front desk. Paint peeling off all over the... More 

Was this review helpful? Yes 2
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Dan. It'll help us to make necessary improvements to benefit all of our guests. While some rooms aren't as new as others, we always demand cleanliness and attentive service, so we hope you received both of those. However, we do want to make each experience memorable, so we will pass your review along and it will... More 

Empire, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

I have stayed at the Isle on many occasions, and very rarely had any problems. If any arose, the staff was very prompt to correct them. My room has always been very clean and comfortable. As far as affordability and comfort, the Isle ranks #1 with me of all the hotels in the Central City- Black Hawk area!

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate your feedback, and we are excited to hear that you are happy with the amenities and services we provide! Our main goals are to make sure our guests are comfortable, respected and are having fun, so we hope we've met all the criteria during your visits. Please feel free to visit anytime, and remember to have a good... More 

Denver, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 5, 2015

Let's start by saying it wasn't horrible. We like to stay at the Ameristar when we go to Blackhawk but they had nothing available so we got a room at the Isle. The place could just be better if they paid attention to some of the details. Clean it up a bit. The floors, the walls, etc in the casino... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the detailed review, Bill. Feedback like this helps us make necessary improvements so that all of our guests receive the best service possible. On a positive note to start, we're glad that you continue to visit us and you seem to genuinely care about making us better, which we greatly appreciate. However, some of the issues you've brought... More 

1 review
1 of 5 stars Reviewed June 4, 2015 via mobile

My husband took me to Black Hawk to celebrate our 20th wedding anniversary yesterday. We chose to stay at the Isle resort because I'd seen commercials about the facility and thought it to be nice. Very unfortunately, it was anything but welcoming. The room was stifling hot and when we reported the problem to the front desk, we were told... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the review. When our guests leave detailed accounts like this, everybody benefits. To start off on a positive note, we're glad to see that your room was clean & that you enjoyed our services, including the buffet and our slot machines. To address some of your concerns, not all of our rooms are as new as others, so... More 

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