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Isle Casino Hotel Black Hawk

401 Main Street, Black Hawk, CO 80422
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Isle Casino Hotel Black Hawk
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151 Reviews from our TripAdvisor Community

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Traveler rating
    25
    51
    37
    16
    22
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25
77
13
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (42)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (34)
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Broomfield, Colorado
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff at this hotel is wonderful to say the least. Our first encounter was with the gal at the Players Club/Guest Services. She was very friendly, told us that since we were new players, we could earn a free buffet after playing just 30 minutes. Within that 30 minutes, I won a $100 at the slots! She also gave... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the detailed review! First off, we're glad to hear that you enjoyed your stay! Second, we love to see when guests give shout-outs to our staff for doing an amazing job. They work really hard and it's good to see positive results coming from that hard work. Third, thanks for sitting down and taking advantage of your free... More 

Fredericksburg
Level Contributor
151 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival there was a long line to check-in, the elevators at the garage weren't working. Once we we're able to check-in after about 40 mins we got to our room. The room was clean. We we're pleased with the layout. We made it to Farraddays to eat. We didn't have a reservation but the Host was very accommodating and... More 

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback. Your stay may have started off a little rocky, but we're glad it finished strong! Our staff members work very hard and we're glad they could assist you during your time with us! We hope we left a good enough impression on you for you to consider staying with us again in the future. We sure... More 

vero beach fl
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

An overall decent experience. Hotel could use some updating since competition is fierce. We had excellent service and the Buffet at the Calypso rocked!!! Everyone from check in to servers/casino ladies were friendly and accommodating. Craps table was awesome for a Craps virgin.... Would recommend

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate you taking the time to provide some feedback. It sounds like you thoroughly enjoyed your time with us! That's always great to see. We hold ourselves to high standards for food quality and service, so it's good to hear that you enjoyed our buffet so much! We know there are a lot of options in the area, so... More 

Dundee, NY
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 23, 2015

Stayed for family weekend in room 503 and 505, large rooms with king-sized beds, clean updated bathrooms, nice linens and towels. Free parking in parking garage adjacent to hotel/casino. Elevator to lobby for check-in, elevator to casino and same elevator takes you to hotel rooms with access with your room card. Ate one lunch at Tradewinds next to casino and... More 

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the review, and it seems everything went very well during your stay! We love to see that. We hope you had fun playing at our casino (and we know you enjoyed the buffet)! We'd like to believe that this experience will bring you back for more. We look forward to your return. Thank you for your time! More 

Westminster, Colorado
Level Contributor
209 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed July 20, 2015

Staycation weekend getaway was very relaxing. The bed was comfortable. Everything worked. The shower pressure was good. Room 549 was a good walk away from the elevator. Thank you from Rita Bennett and Steve Nordstrom from Westminster Colorado

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the review, Rita & Steve. We're happy to hear that you enjoyed your stay with us, and we're glad we were able to make you feel comfortable and welcome here. Hopefully you had the chance to try the casino and some of our fine dining options, but if not, there's always next time! We look forward to seeing... More 

Denver, Colorado
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 15, 2015

I like this place. Have stayed overnight, eaten at the restaurants and gambled (slots) . Visited maybe 8 times in past 3 yrs. it feels cozy. Rooms very clean and convenient to casino for quick get away. Food very good in fine dining area with lovely view. My type of slot machines are rather limited here, but I like so... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Sue, and we're glad that you keep coming back to us! We want to make the environment here entertaining and comfortable, so it's good to hear that it's coming off that way. We look forward to your next visit. Good luck! More 

Arvada, Colorado
Level Contributor
179 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 14, 2015

This is a fine hotel for a good nights sleep. After playing the casino games, it is nice to go upstairs to a quiet room. We have enjoyed this hotel several times. The beds are comfortable, but as usual the pillows are very soft. You should make reservations in advance, but during the week you can usually walk in and... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Wayne, and thanks for choosing us as your casino and hotel! One of our top goals is to make sure all of our guests are comfortable, and we're glad to hear that you are. We hope that our quiet rooms will keep you coming back for more. We look forward to hosting you again, and good... More 

Littleton, Colorado
Level Contributor
196 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed July 12, 2015

We had a suite as we took our kids up here for the night. Our room was surprisingly large with a great jet bath tub. The decor was outdated but, I would prefer to have a comfortable room and that is what we got. One thing that was great, we got to check in early! The reception staff was very... More 

Was this review helpful? Yes
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback. We're glad our staff could you help you out with your early check-in, and we hope everything was clean in your room. It's always great to hear that our guests are comfortable, and we hope that brings you back to us again. Thanks for choosing us, and we hope you had a lot of fun! More 

Arvada, Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 8, 2015 via mobile

Gaming was good, food decent. But big problems with their rooms. Looks like they are overdue to remodel. First, when a casino hotel allows pets in their rooms that tells me they are giving up on being a quality hotel. Dogs barking in neighboring room all night, even after multiple complaints to front desk. Paint peeling off all over the... More 

Was this review helpful? Yes 2
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate the feedback, Dan. It'll help us to make necessary improvements to benefit all of our guests. While some rooms aren't as new as others, we always demand cleanliness and attentive service, so we hope you received both of those. However, we do want to make each experience memorable, so we will pass your review along and it will... More 

Travelers are raving about these Black Hawk hotels

Empire, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2015

I have stayed at the Isle on many occasions, and very rarely had any problems. If any arose, the staff was very prompt to correct them. My room has always been very clean and comfortable. As far as affordability and comfort, the Isle ranks #1 with me of all the hotels in the Central City- Black Hawk area!

Was this review helpful? Yes 1
IsleCustomerSupport, General Manager at Isle Casino Hotel Black Hawk, responded to this review

We appreciate your feedback, and we are excited to hear that you are happy with the amenities and services we provide! Our main goals are to make sure our guests are comfortable, respected and are having fun, so we hope we've met all the criteria during your visits. Please feel free to visit anytime, and remember to have a good... More 

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