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Ameristar Casino Resort Spa Black Hawk

Certificate of Excellence
111 Richman Street, PO Box 45, Black Hawk, CO 80422
Hotel amenities
Ameristar Casino Resort Spa Black Hawk
Best prices for: 1 room 1 guest
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Ranked #1 of 5 Hotels in Black Hawk
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Frequenttravelers712 Fishers, Indiana
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956 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (361)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

I get an occasional discount on rooms, BUT, when you call to book that room, they NEVER give you the discount. What a scam! I hope they become more honest in the future. Ameristar Blackhawk is wasting my time. They say you have to call in advance to get "those rooms''. That is so funny because when I have a... More 

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Fishers, Indiana
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice place on the surface, but not as good as it should be - used their "free wifi" and was immediately rewarded with a hacked email account. Tried to go to our room mid-morning and found that the elevators were locked out due to a false fire alarm - No hotel personnel offering explanation or accommodation - they all acted... More 

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Miami, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were on our to snowmass and we decided to rest for the night at Ameristar we didn't have a reservation but still we got a great price for our room. It was a 2 queen bed room with a great bathroom, the pool and the Jacuzzi were really nice having in mind that you have Jacuzzi indoors and outdoors.... More 

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Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi there Jensey, Thanks for taking the time to give us feedback, and we're glad you loved your stay with us! Hope to see you again soon! More 

Colorado Springs, CO
Top Contributor
63 reviews 63 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked several rooms for a bachelorette party. We were looking forward to a relaxing weekend taking advantage of the amenities and the comforts of the rooms as well as doing some gambling and ended up very disappointed. The satellite was out, the hot tubs were not open, the pool was extremely cold, the power went out, our keys got... More 

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Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi Lisa, Thanks for taking the time to write a review about your experience with us, and we're sorry to hear your visit with us and your weekend festivities were not up to par. Could you please send us a message over Facebook or email me at stephanie.davis2@pnkmail.com? We'd like to reach out and make things right for you. Thanks,... More 

Colorado Springs, Colorado
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed the night a couple of nights ago for our anniversary. Our room was free from our comp points we had earned. The hotel and casino are beautiful and reminds me a lot of the nicer resorts in Las Vegas just on a smaller scale. They also have a spa and an indoor pool. Our room... More 

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Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi Deb, Thanks for taking the time to review our property and give us such a great rating! We love hearing guest feedback, so we really appreciate you giving such a thoughtful review. We hope to see you again soon! More 

Denver, Colorado
Top Contributor
86 reviews 86 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family of four stayed at this property on Easter Sunday. It was a last minute getaway for us. I booked the room the morning of and got a good rate. The Ameristar is the only hotel in Blackhawk with a pool which is about the only thing for kids to do in Blackhawk. We also wanted a nice buffet... More 

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Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi there, Thank you so much for taking the time to offer feedback after your stay, and I'll certainly be sure to send along your notes about the buffet and internet speeds along to the right people. Please let me know if there's anything else I can do for you, and I hope we get to see you again soon!... More 

Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

What a joke. Despite having paid $300 for three hotel rooms - we still ended up having a complete disaster of a stay at this hotel. We reserved two king rooms and one double queen room and they at first tried to give us three double queen rooms, then when i called the front desk they said that they just... More 

Was this review helpful? Yes 1
Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi Melissa, We are so sorry to hear about your negative experience during your stay, and we'd like to make it right. We value your feedback, and would like to be able to keep you as a guest. Could you please email me at stephanie.davis2@pnkmail.com or send us a private message over Facebook so we can resolve these issues? Thanks,... More 

Breckenridge, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ameristar Blackhawk last night and I could not wait to get home to write this review. From the moment we checked in to check out this morning, we were impressed. The hotel was very clean and quiet - not something we expected from a modestly priced hotel in the Colorado mountains. Hazel was efficient checking us... More 

Was this review helpful? Yes 1
Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hello there! We love hearing that you had such a great experience during your mini-vacation! We're thrilled that so many of our team members left such a great impression on you, and I'm making sure their managers see this so they can get the recognition they deserve. Thank you so much for the glowing review, and we can't wait to... More 

Canton, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent 3 nights at Ameristar and could not have received better service. We were in a suite with a double fire place and jacuzzi, one of the nicest rooms we have ever had and we travel a lot. The roof top pool and hot tubs are for adults only from 9-11 PM and it is beautiful.... More 

Was this review helpful? Yes
Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi there! Thank you so much for the glowing review! We're so glad you had such a wonderful experience during your visit. We love hearing from our guests, and we hope we get to see you again soon! More 

Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I enjoyed coming here. It was clean and the staff was very nice to talk with. I would surely consider paying a visit here again in the future. The checkin was very fast and the elevator to the rooms were very tidy and clean. The only problem I had was there were a lot of people going in and out... More 

Was this review helpful? Yes 1
Stephanie D, Social Media Specialist at Ameristar Casino Resort Spa Black Hawk, responded to this review

Hi Terry, Thank you for your great feedback! We love hearing that you loved your stay, and that our staff provided such a great atmosphere. I'll make sure we pass along your note about the elevators to the right staff members. Thanks, Stephanie More 

Hotel Review Summarization

What travelers say

  • Hot tub(33)
  • Very nice(18)
  • Rooftop pool(5)
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