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The Pines Lodge, A RockResort

Certificate of Excellence
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141 Scott Hill Road, Beaver Creek, CO 81620
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35% off room rate
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The Pines Lodge, A RockResort
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360 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tyler, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our third time to stay at The Pines. The staff was superior and the facility met all of our expectations. While the location in Beaver Creek is not adjacent to "The Village" the service and transportation back and fourth was great. Actually once the valet took your care you did not need it at all for transportation in... More 

Was this review helpful? Yes
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We found a good rate on hotel.com since another hotel we wanted to stay at was sold out due to a conference. The hotel kind of has a German feel to it and each door has handpainting around the eyehole! It's a little further away from the rest of the hotels but with the shuttle it wasn't a problem. Easy... More 

Was this review helpful? Yes 1
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Awtwin, I am so glad that you enjoyed Beaver Creek and the Pines Lodge. We pride ourselves on being a very quiet boutique hotel and I’m delighted that you enjoyed both our excellent service and quaint decor. Comments from our guests are an invaluable tool we use to make sure we are providing superior service and surpassing guest expectations... More 

Boston, Massachusetts
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The pines is located about 1.5 miles from the exit on I 70. This means that you have to drive into town for meals or outdoor activities. The hotel is up on a hill and provides great views of the neighboring valley and ski slopes. Please note since this is a resort you will be charged $30 a day as... More 

Was this review helpful? Yes 1
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Indigo 1857, Great to receive your review! I am so glad that you enjoyed Beaver Creek and Colorado during our beautiful spring time! I’m so happy two of my wonderful staff members, Stacy and AJ, were able to take such great care of your needs. I will make sure I thank both Stacy and AJ personally from you and... More 

Colorado
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mom and I stayed at The Pines Lodge for a ladies' getaway weekend. We loved the cozy room. The decor was charming and the bed was super comfortable. We enjoyed the fitness room, equipped with the latest gear and machines. And we loved the out-door hot tub that looked like a little water-fall lagoon. There is also a steam... More 

Was this review helpful? Yes 1
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Angelica LRW I am so glad that you enjoyed Beaver Creek and the hotel for your ladies getaway with your Mom! Great to hear you loved our cozy rooms and all the great amenities we offer through the hotel. The Grouse Mountain Grill Restaurant – # 1 out of 61 restaurants in Beaver Creek on Trip Advisor - is... More 

Hollywood Fl
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am staying here with my daughter our experience is first class Kudos to every team member from the valets to house keeping The people at the front desk could not be more friendly. The gym and the pool area are very well kept! This is definitely my favorite hotel in Colorado and I will definitely be back!!Again kudos to... More 

Was this review helpful? Yes 2
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Fichard F Thank you for posting about your recent stay! I am so glad that you enjoyed Beaver Creek and the hotel with your daughter! We do pride ourselves on providing a wonderful customer service experience and I’m delighted my staff was so helpful. I will make sure my entire staff sees your feedback. Comments from our guests are... More 

Europe
Level Contributor
248 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We decided to get away on an impromptu weekend and escape the rains. As I normally do, I booked our hotel on the 'you don't see the hotel until you secure the rate' deal and, once again, we got Pines Lodge. We both had mixed emotions as we've stayed here twice now and both times we get a room overlooking... More 

Was this review helpful? Yes 4
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear intlwanderlust, Thank you for posting about your recent stay at the Pines Lodge! I’m delighted you had such a great stay and we appreciate your repeat business and staying with us for the third time! I am glad you were able to experience one of our great Mountain side rooms. We appreciate your continued business and thank you for... More 

Stockholm
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for 2 nights with the family in April to take advantage of the tail end of the ski season. Hotel is ski-in and ski-out but due to melt we weren't able to take advantage. Instead the free shuttle took us where we wanted to go. Never waited more than 5 mins. Rooms are great with plenty of space.... More 

Was this review helpful? Yes 2
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear DanWh, Great to receive your review! I am so glad that you enjoyed Beaver Creek and the hotel for some April skiing! I’m delighted you took advantage of our free shuttle right to the base of the village and ski lifts. I’m happy my staff was able to correct your billing issue in such a timely manner. Comments from... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2015 via mobile

My fiancé and I came up from Denver for a staycation and had the most incredible stay at the Pines Lodge. The staff was super helpful and the room was great! We came in the off season because it was my birthday. Avon still had all of the restaurants open as well as the shops. Everything that we needed was... More 

Was this review helpful? Yes 3
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear DtownNative, Thank you for posting about your recent stay! I am so glad that you enjoyed Beaver Creek and the hotel for your birthday getaway to the mountains! We do pride ourselves on providing a wonderful customer service experience and I’m delighted my staff was so helpful. I will make sure my entire staff sees your feedback. Comments from... More 

Tacoma, Washington
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed April 28, 2015 via mobile

First the good. The room was very large. The hotel was older but clean. The staff was exceedingly nice and went out of their way to be helpful. They had free washer and dryer, which was useful. But the bad.. The bed was not comfortable. It was also unbelievably high. I'm short, but don't usually have trouble getting in and... More 

Was this review helpful? Yes
Cgersbach, General Manager at The Pines Lodge, A RockResort, responded to this review

Dear Gardengumby, We appreciate you taking the time to write about your recent spring stay at the Pines Lodge Beaver Creek. I’m glad you enjoyed our very large and spacious rooms. Guests always love our complementary washer & dryers and I’m delighted to hear you took advantage of them during your stay. We appreciate your honest feedback regarding our beds.... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 28, 2015

We stayed at the Pines this past Spring Break Mar 13-18 and we will definitely be back! We love Beaver Creek and tried the Pines for the first time. Going forward we will only stay at the Pines. The room was spacious and the amenities in the hotel were delightful. Our room was immaculate and every staff member we encountered... More 

Was this review helpful? Yes 1
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