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BEST WESTERN Joshua Tree Hotel & Suites

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56525 29 Palms Hwy, Yucca Valley, CA 92284
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BEST WESTERN Joshua Tree Hotel & Suites
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BEST WESTERN Joshua Tree Hotel & Suites
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251 reviews from our community

Traveler rating
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Millbrae, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Clean hotel with a nice breakfast selection in the morning. What more can you ask for? Well, for one thing, a refrigerator in your room. Ours had none and apparently this is something you have to request. Other than that, a nice hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel made us happy! Wonderful staff....clean and tidy room...yummy breakfast....we were made to feel at home although we only spent a night here. Considering the prices we had spent on hotels throughout America this was very reasonably priced and we will be going back!! I think the highlight for us was the lovely gentleman (owner?) who chatted... More 

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your patronage is very important to us and we value your feedback. By telling us what you liked about our property and your stay is helping us deliver a superior experience for you and other guests in the near future. Thank you again for taking time to... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall our stay was fine, there was an odor in the bathroom and when turning the on water in the shower, it sprayed all over the opposite wall which caused water to go onto the floor. We called for towels but the staff didn't come to the room while we were still in it as we had to leave to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your comments regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction using the feedback you gave us to implement improvements to ensure we offer a better experience for future guests and yourself in the near future. I will investigate why we... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A spacious, comfortable, well decorated room with free wifi await you at this hotel just a couple of miles from the west entrance to Joshua Tree National Park. A free hot and cold breakfast with ample selections is provided. The hotel is relatively new and very nicely maintained.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Dear guests, Thank you for your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay you are helping us deliver a superior experience for you and other guests in the future. I hope you will come back and stay with... More 

Ojai
Top Contributor
62 reviews 62 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and nicely decorated. We had a large room with king bed, desk and chair, upholstered chair and ottoman, and dresser with mini-frig. Large bathroom with long counter. Window opened; blackout drapes. Extensive choice of items for hot breakfast. Unfortunately we were given room near end of motel closest to highway. Otherwise quiet. Sheets and towels a little thin. Has... More 

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about Thank your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

modesto, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel was very nice except, It had no microwave, no refrigerator, or drapes to darken the room during the day. Best Western has great venues, bu their corporate office sucks. I tried to cancel my stay, but I would have been charged for the entire 3 days if I did. They don't serve their clients, they serve the stock... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about Thank your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

Louisville, Kentucky
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is probably the best hotel in the area. That isn't saying a lot, but its a good hotel. Don't get me wrong, its not a resort, those are down in the valley. But for a Best Western in Yucca Valley, you could do a lot worse. I didn't pay full price, electing to book through a third party, and... More 

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about Thank your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see... More 

Durango, Colorado
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed here several times with our Cabin Fever get away group. This is a nice quiet Best Western with good accommodations. Not a lot of good restaurants nearby but good pizza delivery. Our only issue is that when we ask for a large block of rooms (20) it seem that we need to jump thru hoops to get the... More 

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More 

Red Deer, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Would stay here again. The rooms were spacious and comfy. It was very clean. The hot tub was not hot and pool was very cold. Because of the windy area, the pool had lots of sand leaves & bugs. The breakfast was the best. They made our pancakes and waffles for us!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More 

Culver City, California
Top Contributor
58 reviews 58 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 13, 2015

Although this is a cute hotel, I really think it is overpriced for the area. The breakfast is great, the rooms are clean, and the staff is very accommodating. But the pillows were hard to use, the bathroom door kept shutting when you would open it, and every time I would touch the door handle I would get a shock.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWYV3555, General Manager at BEST WESTERN Joshua Tree Hotel & Suites, responded to this review

Thank you for your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us... More 

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