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Holiday Inn Express Yreka-Shasta Area

#2 of 12 Hotels in Yreka
Certificate of Excellence
2.5 of 5
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707 Montague Road, Yreka, CA 96097
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Holiday Inn Express Yreka-Shasta Area
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Ranked #2 of 12 Hotels in Yreka
Certificate of Excellence 2014
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123 reviews from our community

Traveler rating
    52
    43
    18
    7
    3
See reviews for
39
42
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were in Yreka for a memorial service and family reunion. We've been to Yreka all of my life and normally stayed and the Best Western Minor's Inn...but the family wanted a place where we could be together and the nice lobby at Holiday Inn did a good job providing that as well as a good continental breakfast including a... More 

Was this review helpful? Yes 1
Santa Barbara, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you, Thank you, Heidi :-) I have stayed at this hotel numerous times when coming to Yreka to visit my Dad. Just tonight I needed to extend my reservation from the original four days for a longer stay and was having a terrible time on the Internet making it happen. I called hotel directly at 9:00 PM and spoke... More 

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Gloucester, Virginia
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

All in all, not a particularly bad hotel. A few things did not work from time to time like the computer to check required in and the ice machine, but the room and food was adequate. I went and grabbed something to eat, When I came back the computers were working again. The ice machine was working/not working all week.

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Oakhurst, California
Contributor
19 reviews 19 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 24, 2015

Stayed here on our way to Oregon. The staff was friendly, nice outside spaces, and good pancakes. Easy on/off to freeway. We liked it well enough that we are staying here again on our next trip north.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 1, 2015

The room was pretty clean. But there were no curtains on the window so bring a robe. Then the sun will shine right in your eyed bright and early. Also they slipped my receipt under the door really early which is fine. It showed my total billed, but when I got on my online banking they rounded up to the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Yreka-Shasta Area, responded to this review

Dear ShanRT, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to note that you found the rooms well to your liking. However, it seems that we were not able to execute an exemplary hotel stay experience due... More 

1 review
5 of 5 stars Reviewed March 1, 2015

We had originally booked a room for the evening, but decided to cancel that day due to our wallet being stolen. However, last minute we chose to go ahead and get the room anyway since our day was so stressful and we needed a night to relax and enjoy ourselves. The front desk clerk, Heidi, was so helpful and understanding.... More 

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2 reviews
2 of 5 stars Reviewed December 21, 2014

It's nice and clean but definitely had big issues. Cleanliness was a 5,so i expected it to be close on everything else. The night clerk was civil but not friendly. The price was on the higher side. Road noise was bad,not for the light sleeper. The bed was very firm, ok for some. The ice machines did not work on... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Yreka-Shasta Area, responded to this review

Dear sleepeee, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We appreciate your nice comment about cleanliness. However, It sounds like we fell below your expectations especially on noise, customer service, amenities and... More 

San Francisco, California
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 18, 2014

Had arrived a little early to check in. Was told I could not check in unless I signed up for their rewards, so I did. Then when we got into the room, the frig was so loud. I looked around the room and it was not fully cleaned, no soap, shampoo, two towels. Let the man at the desk know... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Yreka-Shasta Area, responded to this review

Dear Liz V, Thank you for taking the time to write us a review regarding your recent stay. I am truly sorry to hear that you were not satisfied with your overall experience. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, adequate and friendly... More 

Chelan, Washington
Top Contributor
74 reviews 74 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 2, 2014

this hotel was clean and they went above and beyond to help us with our reservation that I made thru trip advisor, when we got to the hotel our reservation was no where to be found. It took over an hour for them to get if figured out and the gal helping us was great. We would stay here again!

Was this review helpful? Yes
San Francisco, California
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 27, 2014 via mobile

Room was clean and comfortable got view on the 3rd floor this time. Everything worked as it should and reception was polite and helpful. The only negative was Breakfast. While it tasted fine, they give small plastic plates that are 2" to 3" in diameter. So to get your breakfast you end up with several small plates instead one. Not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Yreka-Shasta Area, responded to this review

Dear mrbandot, Your taking some time out of your busy day to write us a review is very much appreciated. I am elated to see your generous ratings and it is always a morale boost to have our staff members regarded, particularly pointing out the manner of reception you received upon checking in. On the other hand, It is regretful... More 

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