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Extended Stay America - Orange County - Yorba Linda

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22711 Oakcrest Circle, Yorba Linda, CA 92887
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Extended Stay America - Orange County - Yorba Linda
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78 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I arrived here and my room was waiting for me as promised. I was greeted warmly and professionally by a very nice young woman named Dessere. She had me checked in and setup with everything I needed within 5 minutes. After a 12 hour drive, that was very pleasant. The entire staff is very professional and pleasant. I especially like... More 

Helpful?
Thank IsmaelDiaz
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. It’s great to read that our staff provided you with exceptional customer service and that you enjoyed our comfortable accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Prescott
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed a week over the Christmas break and this hotel was perfect. The full kitchen allowed us to bring food to prepare so we weren't eating out every meal. Breakfast is provided- grab & go style. There is no gym or pool, which I would say is the biggest downfall, but we did laps around the beautiful property and... More 

Helpful?
Thank AZtraveler1980
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our amenities were not to your expectations. Still, I am pleased to read that you had a positive stay overall. It’s great to read that we were able to accommodate your needs with our fully equipped kitchens and convenient location. Thank you... More 

Sanborn, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 11, 2015

The hotel is dirty and unkept. Dust filled vents all over the place. Hotel is constantly overbooked and hotel uses maintenance issues to explain it. Get room ammenities and they are old, stained and just disgusting. Goto the room and firty carpets snd floors. Dust all over. Windows don't open. Feces and urine on the matress cover. Police constantly at... More 

Helpful?
1 Thank Corey Y
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for your recent review of your stay. The situation you described is truly regrettable. We are very sorry for your experience. In response to your feedback, I am putting an action plan together to coach our staff to pay closer attention to details when cleaning the rooms. Please know that guest safety is our first priority, and I... More 

Travelers are raving about these Yorba Linda hotels

Miami, Florida
Level Contributor
71 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed November 17, 2015

First, the walls are VERY THIN. We could hear everything our neighbors were doing. EVERYTHING. The hot water is non-existent. The best I got was warm, which sucked because I woke up FREEZING thanks to the cold air leaking in through the windows and I tried to warm up in the shower, but no joy. Never a staff member at... More 

Helpful?
2 Thank wehaveapiperdoone
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that we did not meet your expectations. In response to your feedback, I will work with our maintenance engineer to resolve the mentioned issues and will also be coaching our front desk staff. I appreciate you bringing this to our attention. If... More 

Provo, Utah
1 review
4 of 5 stars Reviewed November 16, 2015

I stayed for 2 nights on business in November 2015. The rooms are clean the hotel is on top of a hill with restaurants nearby plus shopping centers very close too. Wi-Fi worked well. Breakfast bar is nothing to write home about. Coffee and a pastry some fruit. I expected more. Good price with on-line reservation via Extended Stay web... More 

Helpful?
Thank locktrainer
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for your great review of our property. I'm glad that we were able to exceed your expectations with our exceptional customer service and our reasonable rates. I am so pleased to read that you enjoyed all the amenities our hotel has to offer. Thank you again for your review. We look forward to seeing you again, should your... More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 20, 2015

I have been staying here for 3+ weeks. This review is for the management of this facility because they have a nice thing here but they can do better. First, what is good about this facility. The room itself is comfortable and functional for long stays. Everything works. The location is fantastic with good view of the hills surrounding it.... More 

Helpful?
1 Thank zatz1015
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you for your recent review of your stay. Your comments in regards to our location are much appreciated; yet, I was disheartened to read that our amenities were not to your expectations. Your comments were reviewed by our staff, and we will make sure our amenities are fully stocked and that our common areas meet our company’s high standards... More 

Lexington, Kentucky
Level Contributor
3 reviews
4 of 5 stars Reviewed August 17, 2015

I've stayed here several times. It's always clean and the people are very nice. It's nice having a kitchen for a longer stay. The fruit, muffins and coffee is nice. There's also oatmeal and granola bars. The kitchens are not equipped, however if you let them know they will bring in the dishes, silverware and pans.

Helpful?
Thank mzks1
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the cleanliness of the hotel and the friendliness of our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Los Angeles, California
Level Contributor
75 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 31, 2015 via mobile

It's been a while since I've reviewed a hotel establishment, but I felt strongly about writing something about this Extended Stay (located in Yorba Linda). My fiancée has had plenty of visits with this chain establishment and it is because of this she chose our stay here. Unfortunately, this particular establishment does not live up to her sisters in the... More 

Helpful?
1 Thank Nigumo
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your most recent stay was unpleasant and that your room type was not honored. Your comments were reviewed by the staff, and we will take every step to make sure your experience is not repeated. Our team is committed to satisfying... More 

Henderson, Nevada, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 30, 2015

the room was clean and ready, the location was perfect for our needs, the staff was friendly and efficient, the BED WAS VERY COMFORTABLE!!! the grab and go breakfast was convenient, could use a full size mirror somewhere in the room

Helpful?
Thank Terri C
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you so much for posting a review of our property. I’m thrilled we were able to provide you with home away from home experience at a great value! I truly appreciate your comments regarding our friendly and accommodating staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring... More 

1 review
4 of 5 stars Reviewed July 28, 2015

I stayed at this hotel twice first visit was for 2 months and second visit was for 2 weeks. My stay has always been pleasant, excellent staff, very clean rooms with a beautiful views. I would recommend this hotel to anyone.

Helpful?
Thank Derrick C
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so glad that you were pleased with the friendliness of the staff and the cleanliness of your room. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

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