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Extended Stay America - Orange County - Yorba Linda

2.5 of 5
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22711 Oakcrest Circle, Yorba Linda, CA 92887
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Extended Stay America - Orange County - Yorba Linda
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Ranked #2 of 2 Hotels in Yorba Linda
A recent review
3 of 5 stars reviewed 5 days ago
James P
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Level Contributor
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

But far from the best. You have to bug them to get the room cleaned weekly like they state they will. It's got character, I'll give it that. I think that's just the demographic of nomads living there. A lot of trash in the stairs, breakfast is lacking, I would just expect more for $2,200/mo. Also, with my needs, having... More 

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Chandler, Arizona
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was clean, staff very friendly. Hernando at the front dest was especially kind. Location was perfet for our needs. Breakfast is coffee/tea/hot choclate, apples and muffins. We would stay there again.

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San Diego, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I don't understand all the negative reviews. I loved my time here. The staff went out of their way to assist whenever I needed something. But residents need to realize that this is not your usual hotel. There are a lot of people living here long-term who have been displaced from their homes and/or jobs. Yes, there were maintenance issues... More 

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Independence, California, United States
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 4 weeks ago

When we drove up to the hotel (at around 10pm) the ENTIRE place was dark, including the parking lot. We thought it was closed, but then saw 2 police cars in the parking lot. We went into the lobby anyway, which had lighting, and there was a lady at the desk. When we told her about the lack of lights... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for your unpleasant stay. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please... More 

Travelers are raving about these Yorba Linda hotels

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 19, 2015

We stay here every year for Lobsterfest in Yorba Linda, the 3rd Friday in May. Each year, it gets a little more tired. Our bed this year was a king sized box spring with no mattress and a queen sized mattress cover. Uncomfortable to say the least. The kitchenette is fine, but we never use it. The toilet let out... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for your unpleasant stay. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please... More 

California
1 review
3 of 5 stars Reviewed April 19, 2015

The hotel was clean and the room was decent. The kitchens are not stocked with any supplies, no plates, cups, pans....I was told at check in if I needed something like glasses or plates to come to the front desk and make a request. I requested two items neither were available. The room had a small closet with an ironing... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness if our hotel; however, we apologize that your room did not meet your expectations as well as the fire alarm going off. Your comments were reviewed by the staff, and we will coach the staff to make... More 

1 review
3 of 5 stars Reviewed February 18, 2015

A friend and I decided to go on a last minute weekend getaway to Disneyland this past Valentine's Day. Due to the fact that it was last minute and a holiday weekend, we were having a hard time finding a decent hotel near the Disney parks that weren't sold out. The ones that weren't sold out were way out of... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you enjoyed your fully equipped kitchen and the cleanliness of our hotel. Thank you for choosing Extended Stay America. We look forward to having you visit with us again in the future. More 

1 review
2 of 5 stars Reviewed January 29, 2015

I just arrived, (1/28/2015, 10pm)and no one was at the front desk. The room was not very clean upon arrival. There was a white substance all over the door handle and door (inside). I shutter to even think about what is was, thank God for disinfectant wipes. The room thus far is functional. I am pretty sure I will not... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Jay - I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that the cleanliness of your room did not meet your expectations as well as no one being at the front desk upon arrival. As this hotel’s manager, I can assure you that I have spoken with... More 

1 review
5 of 5 stars Reviewed January 27, 2015 via mobile

This is my most favorite hotel to stay! The manager has her and the staff with great customer service skills! Making you feel comfortable and making your stay comfortable! Everything from cleanliness, to being attentive to needs for rooms are happily fulfilled! I would recommend this hotel I stay here about twice a month and have been very pleased!

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Kadence - Our staff appreciates your generous remarks about the outstanding customer service you received. We are happy to know that this location is your favorite hotel to stay at, in large part due to our incredible staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Orange County, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

This property delivers outstanding guest service and Connie the manager is fantastic. I have previously worked in the hospitality industry for about 10 years, which includes front desk employment at a major resort hotel involving a mouse in Anaheim, and can honestly say the quality of guest service here is phenomenal. The staff made me feel welcome and I looked... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Laura - The staff and I read your review, and would like to thank you for writing such amazing things about our entire staff and the hotel. I'm so pleased to hear that we have exceeded your expectations and are making sure your stay is your home away from home. The staff and I would like to thank you again... More 

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