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Extended Stay America - Orange County - Yorba Linda

2.5 of 5
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22711 Oakcrest Circle, Yorba Linda, CA 92887
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Extended Stay America - Orange County - Yorba Linda
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Ranked #2 of 2 Hotels in Yorba Linda
A recent review
3 of 5 stars Reviewed April 19, 2015
Cathy M California
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60 reviews from our community

Traveler rating
    18
    16
    7
    12
    7
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16
9
10
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stay here every year for Lobsterfest in Yorba Linda, the 3rd Friday in May. Each year, it gets a little more tired. Our bed this year was a king sized box spring with no mattress and a queen sized mattress cover. Uncomfortable to say the least. The kitchenette is fine, but we never use it. The toilet let out... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for your unpleasant stay. Your comments were reviewed by the staff, and we will take every measure to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please... More 

California
1 review
3 of 5 stars Reviewed April 19, 2015

The hotel was clean and the room was decent. The kitchens are not stocked with any supplies, no plates, cups, pans....I was told at check in if I needed something like glasses or plates to come to the front desk and make a request. I requested two items neither were available. The room had a small closet with an ironing... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the cleanliness if our hotel; however, we apologize that your room did not meet your expectations as well as the fire alarm going off. Your comments were reviewed by the staff, and we will coach the staff to make... More 

1 review
3 of 5 stars Reviewed February 18, 2015

A friend and I decided to go on a last minute weekend getaway to Disneyland this past Valentine's Day. Due to the fact that it was last minute and a holiday weekend, we were having a hard time finding a decent hotel near the Disney parks that weren't sold out. The ones that weren't sold out were way out of... More 

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Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you enjoyed your fully equipped kitchen and the cleanliness of our hotel. Thank you for choosing Extended Stay America. We look forward to having you visit with us again in the future. More 

1 review
2 of 5 stars Reviewed January 29, 2015

I just arrived, (1/28/2015, 10pm)and no one was at the front desk. The room was not very clean upon arrival. There was a white substance all over the door handle and door (inside). I shutter to even think about what is was, thank God for disinfectant wipes. The room thus far is functional. I am pretty sure I will not... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Jay - I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry that the cleanliness of your room did not meet your expectations as well as no one being at the front desk upon arrival. As this hotel’s manager, I can assure you that I have spoken with... More 

Travelers are raving about these Yorba Linda hotels

1 review
5 of 5 stars Reviewed January 27, 2015 via mobile

This is my most favorite hotel to stay! The manager has her and the staff with great customer service skills! Making you feel comfortable and making your stay comfortable! Everything from cleanliness, to being attentive to needs for rooms are happily fulfilled! I would recommend this hotel I stay here about twice a month and have been very pleased!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Kadence - Our staff appreciates your generous remarks about the outstanding customer service you received. We are happy to know that this location is your favorite hotel to stay at, in large part due to our incredible staff. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the... More 

Orange County, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 23, 2015

This property delivers outstanding guest service and Connie the manager is fantastic. I have previously worked in the hospitality industry for about 10 years, which includes front desk employment at a major resort hotel involving a mouse in Anaheim, and can honestly say the quality of guest service here is phenomenal. The staff made me feel welcome and I looked... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Laura - The staff and I read your review, and would like to thank you for writing such amazing things about our entire staff and the hotel. I'm so pleased to hear that we have exceeded your expectations and are making sure your stay is your home away from home. The staff and I would like to thank you again... More 

San Francisco, California
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

Rooms were very clean and quiet. The service behind the counter were very helpful. The grab and go breakfast worked for us because we wanted to do the early bird special at Disneyland Resort Park and did not have time for a full sit down breakfast. Plenty of parking. We parked at the back and took the stairs up to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

Thank you so much for posting a review of our property. I am proud of our team for providing you with such helpful service. The staff and I are proud to have provided you with a clean, quiet room. We are also glad to read that our grab-and-go breakfast met your needs. Thank you again for your kind words. The... More 

1 review
5 of 5 stars Reviewed December 13, 2014

I travel a lot for work & often I stay at an Extended Stay. I can always trust the rooms to be nice & the price to be reasonable. However the extended stay of my choice is Yorba Linda. The staff at this one is amazing. They are by far the friendliest & most helpful I've ever encountered. Whether your... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

The staff and I read your review, and would like to thank you for writing such meaningful things about the hotel and the entire staff. We truly appreciate your comments regarding the friendless of the staff as well as the cleanliness of your room. The staff and I would like to thank you again for posting your review. We look... More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

The staff at this Extended Stay is excellent. The location is great. You have many big box retailers, places to eat along with movie theaters very close by. The location is quiet and safe and provides for easy access to the freeway. Parking is always available and the hotel is clean along with friendly guests. Highly recommended.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and the location of the hotel. The staff and I are glad to have provided you with a quiet, safe, and convenient place to stay. We would like to thank you again... More 

Santa Barbara, California
1 review
5 of 5 stars Reviewed November 20, 2014

Having stayed twice at the Yorba Linda site, I am amazed at the quality of professional and courteous service received from the staff. They really "extend" themselves in responding to my questions or requests. I have been very pleased with the cleanliness and amenities of both rooms I booked. Even though its located off the 91 freeway, the traffic sounds... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Yorba Linda, responded to this review

The team and I appreciate your great remarks. I am proud of our team for providing you with such a great, professional and courteous service during your stay. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

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