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Holiday Inn Express Windsor - Sonoma County

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8865 Conde Lane, Windsor, CA 95492
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1 room 1 guest
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Holiday Inn Express Windsor - Sonoma County
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162 Reviews from our TripAdvisor Community

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Traveler rating
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    67
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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skifast15
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good value and great location for a wine tour. So many great directions you can go from here! Great free breakfast in the morning. We didn't spend too much time at the hotel because we were out exploring the area!

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Australia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The service was actually very good and the staff really friendly and helpful. We stayed here for the 70.3 Triathlon. Breakfast for athletes was provided early race day and they did everything they could to accommodate athletes. The check in and check out was smooth. I thought it was expensive for a Holiday Inn Express - we paid $300 per... More 

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Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We appreciate and value all feedback, we look at this as a way to improve and expand on what we offer to our guests. We get a lot of racers in the hotel during the event since we are so close to the finish & have always... More 

London, United Kingdom
Level Contributor
110 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with friends. Most excellent welcome at the front desk from Robin. Good spacious room with comfy king bed but try and get a room at the back or side. Used the pool. Free large selection breakfast with hot items. Waking distance to town centre dinning options.

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a sweet review for our hotel. I am glad that I was able to assist you in your check in experience, I love interacting with guests. Looking forward to your next stay with us & I hope that I get another chance to say hello to you. More 

Spanish Fork, Utah
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is what I have come to expect from every holiday Inn I've stayed at. Comfy and homey. Nice, clean rooms. Good breakfast with lots ofor options. Only downside was the treadmill was broken which I planned on using.

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Regina, Canada
2 reviews
2 of 5 stars Reviewed July 27, 2015

I stayed at this hotel on July 11-12 2015 with my family. I was shocked that this was in the Holiday Inn franchise. It was old and dirty. The carpets were worn and had holes, the linens and furniture were old and ratty as well. The neighborhood is bad and I didnt feel safe leaving my car in the lot.... More 

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for staying with us and for being an IHG member. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give... More 

Medford, Oregon
Level Contributor
167 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed July 22, 2015

Good location, we walked to old town so easy access. Robin at the front desk is friendly, helpful and informative so she is a triple threat. Room is fine my only complaint is the loves seat couch has issues, lame is the word. Great hotel overall.

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Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. I am honored to be mentioned in your review, I am glad that I was able to add to your experience at our hotel. We are getting ready to update all of our guest rooms and those lovely couches will be the first to go.Looking forward to... More 

Auckland, New Zealand
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 21, 2015

A bonus here ... as we walked in we were invited to join a wine-tasting in the lobby! This Holiday Inn was older than some we had stayed in but it was still spacious, with a fridge, microwave, desk, set of drawers, wardrobe etc in our room.There was a separate kitchenette and the motel also featured a pool and spa... More 

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us as well as our wine reception that we host. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Reno, Nevada, United States
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 19, 2015

Ok, this hotel is s very predictable Express. Clean, accessible to 101, good parking, lots to eat for the included breakfast. For the area, wine country, the room rate is very good. And no minimum two-night stay on the weekends. But if you are looking for ambiance for a wine vacation, look for something else, but you'll pay twice as... More 

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We are pleased that our hotel met your expectations as far as service and value. Wine Country can be a bit on the pricey side, glad you were able to find us. We look forward to your next visit to Wine Country & to our hotel More 

Redding, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

Smell of bacon cooking woke us up on the bottom floor. felt like home. Very safe hotel and close to Healdsburg. Very clean, updated lobby. Rooms were your typical Holiday inn express, nothing super fancy. Close to freeway access. Staff was very helpful and nice.

Was this review helpful? Yes
Robin V, Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Thank you for taking the time to write a review for our hotel. We are glad that you had an enjoyable stay with us & were woken by the wonderful bacon. Looking forward to your next visit with us. More 

Bozrah
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 8, 2015

This hotel is nicely located for a Sonoma Valley visit and is relatively new and comfortable. The parking is convenient; the rooms are reasonably sized with good bathrooms, and the bed is very comfortable. I pre-booked four rooms for a group and we all checked in at the same time. The room rate was well over $400 - more than... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Windsor - Sonoma County, responded to this review

Dear Bill M, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you find the location of the hotel convenient to your needs, and well liked the rooms received. However, we... More 

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