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Holiday Inn Express Willows

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545 Humboldt Ave, Willows, CA 95988
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Holiday Inn Express Willows
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Holiday Inn Express Willows
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158 reviews from our community

Traveler rating
    110
    35
    7
    4
    2
See reviews for
45
41
13
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Draper, UT
Top Contributor
133 reviews 133 reviews
76 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

By far the best hotel in Willows. Having said that, we did notice some updating happening with the competition while we were there, but that's a good thing. The room was new and very clean, the bed was comfy and I slept very well. The breakfast was pretty weak, though, but I care more about the sleep quality than the... More 

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1 review
5 of 5 stars Reviewed March 29, 2015

Traveling late at night, the Only place we could find and so glad we did! The room was so clean, beds so comfortable and cozy - great linens and comforter. We checked in early hours of the morning just to get a little real sleep on a long drive. They gave us a great discount because of the short stay.... More 

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Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Jetkayaker, Thank you for taking the time to write such a nice review for the hotel. We are very happy to hear you enjoyed your stay with us and we hope that you will see us again soon. Safe travels! More 

Reno, Nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 25, 2015

Though generally the Holiday Inn Express brand is a nice place to stay, my husband experienced uncooperative front desk and manager help. Apparently, the only room available was the room next to the equipment room. Having experienced this before in another hotel, he knew his night's sleep would be interrupted by noise and wall vibration. The hotel was unable to... More 

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Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Luvtotravelreno, we are truly sorry that you were not completely satisfied on your recent stay with us. Thank you for taking the time to write a review for the hotel, we do take all comments good or bad into full consideration and management and staff will discuss further. As we spoke about on the phone we can not refund a... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

I highly recommend staying here. Amber at the front desk is very professional and helpful in everyday possible. After I got checked in she called my room to give me dinner ideas and recognized me being a member. Amber is a great asset to your hotel!

Was this review helpful? Yes 1
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Mejansg, thank for your awesome recommendation for the hotel. We are so happy to hear that Amber was able to make your stay memorable and help with restaurant ideas. She is a great asset to the hotel. We hope that you will come visit us again soon and safe travels! More 

Anchorage, Alaska
2 reviews
4 of 5 stars Reviewed March 18, 2015

Rooms are very nice. Beds are comfortable and have great pillows. Amber at the front desk went above and beyond in helping accommodate our stay. She even double checked to make sure we were getting the best rate possible. We will be back!

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Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

ErinO, thank you for taking the time to write such a great review for the hotel and for your kind words about Amber. She is a great asset to the hotel and we are so pleased to hear she was able to make your stay great. We hope to see you back soon! Many safe travels! More 

2 reviews
5 of 5 stars Reviewed March 10, 2015

Super nice staff, Amber at the front desk was very helpful and professional and eager to assist with whatever your needs are,the property has a medium gravel lot in the rear for trailers. The area seems free of crime.

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Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Kevin V., thank you for taking the time after your trip to leave us such a nice review. Amber is definitely a great asset to the company and will make sure to pass along your wonderful words. We hope to see you again soon and hope you have many safe travels! More 

Bend
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 9, 2015

My husband, son and I are traveling to the central valley from Oregon and after 6 hours of driving we decided to pull over and stay at the holiday inn express and we were pleasantly surprised by the quality of the hotel. First we needed a crib and shortly after checking in one was brought to our room. The room... More 

Was this review helpful? Yes 1
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

MS, thank you for taking the time to write such a great review for the hotel. We are so happy to hear you and your family were able to enjoy your stay. Management, staff and the IHG brand take all requests, comments, and concerns from guest and really listen to what the guest like and want., his includes rooms and... More 

chichullo
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 6, 2015

My husband and I recently spent a night here. We usually stay here on our drive from Washington to California. The hotel is very nice and reasonably priced. Staff accommodating. Breakfast, standard hotel fare. I would have given 4 stars, however. After driving I5 through the drought stricken Central Valley, seeing all the signs begging for water, for agriculture. I... More 

Was this review helpful? Yes 2
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Chichullo, We are truly sorry that you were not completely satisfied on your recent visit with us. We do understand your concern with water usage in California and I can assure this is not an everyday occurrence. Management, staff, and maintenance do everything they can to insure full guest satisfaction and will discuss the issue further. We hope you will... More 

Medford, Oregon
Top Contributor
63 reviews 63 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

•• Following a hasty packing and speedy departure to get over a high summit, my better half needed a stop as we approached Willows (in front of the storm) on 12/9/14 about 5:30pm. Not having stopped here before for an overnighter, and having an opportunity to visit another HIE ... we did. Across the highway is Nancy's, making this stop... More 

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Wenatchee, Washington
Top Contributor
217 reviews 217 reviews
22 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed November 24, 2014

I have never stayed at a HIE before but I definitely wi in the future if they are like the one in Willows. There aren't 't a lot of options I. This small town but this was a winner. It was clean, very quiet and the bed extremely comfortable and I am fussy about that. Great place to stY.

Was this review helpful? Yes
Jamie H, Front Office Manager at Holiday Inn Express Willows, responded to this review

Iluvta2, we are so happy to hear that you will be returning to Holiday Inn based on your stay with us. Thank you for taking the time write a review it is the best way to express how your stay was to other future travelers. From everyone here at the Holiday Inn Express in Willows we hope to see you... More 

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