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Baechtel Creek Inn, An Ascend Collection

GreenLeadersBronze level
3.0 of 5
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101 Gregory Lane, Willits, CA 95490
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Baechtel Creek Inn, An Ascend Collection
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222 Reviews from our TripAdvisor Community

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California
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here because they are the only pet-friendly motel in Willits. The night we were there they had just changed the hot water heater and there was mildly tepid water from the hot tap. I called the office and was told I'd be called back in a few minutes when the maintenance man returned from dinner. He evidently had... More 

Helpful?
Thank CaliforniaFern
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We live in San Francisco Bay Area. We travel to our cabin on the Southern Oregon Coast about five times a year. baechtel Creek Inn is always our choice to stay on our way up. Always friendly professional, great staff. Breakfasts are in a always Delicious, rooms are clean & beds are very comfortable!

Helpful?
Thank Linda P
jsrodriguez, Corp at Baechtel Creek Inn, An Ascend Collection, responded to this review

We appreciate your loyalty in choosing us as your place to stop when hedging to southern Oregon. We are in a great location, mid way for many traveling the hwy 101. We are happy you like our clean rooms and delicious hot breakfast! We look forward to seeing you again on your journeys. More 

Ventura, California
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed December 30, 2015 via mobile

We found this place in an add. We were so surprised. Jan was so sweet as all the staff. We upgraded the room for a small fee. So worth it. The bed was amazing! Quiet. Loved this place ! And if you are not traveling with pets, just ask! We love animals but don't like to travel with other families... More 

Helpful?
Thank danabacon
JanBaechtel, Corp at Baechtel Creek Inn, An Ascend Collection, responded to this review

Thank you for your kind review. Our guests traveling without children under 18 love our Premium building . . . it is quieter and we done some small, but important, upgrades that make a difference in the look and feel. So glad you liked our Sealy mattresses - they have two layers of temperpetic foam in them! We offer two... More 

Santa Rosa, California
1 review
5 of 5 stars Reviewed December 23, 2015

My boyfriend and I came here for our anniversary. For what we paid for the room, it was nothing less than amazing!! The room was beautiful and very well maintained. Jan was very courteous and made us feel at home. She gave us a bottle of complimentary wine for our anniversary and told us of all the "couples" places we... More 

Helpful?
Thank Stacie R
JanBaechtel, Corporate at Baechtel Creek Inn, An Ascend Collection, responded to this review

We are pleased you choose to stay with us on such a special occasion. We are glad you had an amazing time! Thank you and happy anniversary. More 

Healdsburg, California
1 review
5 of 5 stars Reviewed December 21, 2015

My family of 4 (3 year old & 4 year old) stayed at the Baechtel Creek Inn after enjoying the Skunk Train's Christmas train this last Saturday. Our room was very clean, cozy and had thick soft towels (always a plus). After settling in, we walked over to the hot tub, which we had all to ourselves. The owners of... More 

Helpful?
Thank David H
JanBaechtel, Corp at Baechtel Creek Inn, An Ascend Collection, responded to this review

Thank you H Family for staying with us and taking the Skunk Train- one of the reasons people come to Mendocino County. Your children were delightful and so glad they had a magical time on the train. We look forward to seeing you again! More 

Port Orford, Oregon
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 17, 2015

My husband and I were coming home to Oregon after a Christmas journey to friends and family in California. We needed to break our journey for one night and the Baechtel Creek Inn was in the right place at the right time. It was a pleasant place with helpful and friendly staff but for the price it was nothing special... More 

Helpful?
Thank jameshunt198
JanBaechtel, Corp at Baechtel Creek Inn, An Ascend Collection, responded to this review

WE are glad we could provide a convenient place to break your long journey. Thank you for acknowledging our helpful and friendly staff . . . they do a great job of taking care of our guests. Deepest apologies for noisy neighbors! We would encourage our guests to call us at the front desk and take care of the noisy... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 25, 2015

I went looking for quaint and found decayed, parked on the side of the noisy 101. The room was far from clean and the service surly. I was given the 'bum's rush' at 11:04 in the morning, being told that check out was four minutes earlier and that I would be charged an extended stay fee if I remained much... More 

Helpful?
1 Thank Brian D
JanBaechtel, Corporate at Baechtel Creek Inn, An Ascend Collection, responded to this review

Dear Mr. D: Deepest apologies for any "surly" service you received. I have reached out to you via message to discuss the situation, as customer service is one of our top concerns! We look forward to hearing from you. Thank you! More 

Woodinville, Washington
1 review
4 of 5 stars Reviewed November 14, 2015 via mobile

My boyfriend, dog and I took a road trip to SoCal from WA. We're big dog people. Our dog goes everywhere with us, and I own a dog rescue. Big dog people...anyway, we have friends that live close and he suggested we stay here. We called on our way - about 40 minutes out. No reservation needed. We arrived and... More 

Helpful?
Thank lisadclark21
JanBaechtel, Corp Office at Baechtel Creek Inn, An Ascend Collection, responded to this review

Thank you for your lovely review! We are now the only hotel in Willits that accepts small dogs. We have set aside two pet friendly rooms, and they both have the stained concrete flooring so no spills, no smells! We enjoyed meeting you and your friendly dog! We look forward to see you again when you are in Willits. More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

Stayed here on a local's recommendation. Pulling in, the external property is very nice, well lit, trees had pretty lights in them, "cute". Checkin staff very friendly. Our room was clean and nice, but average for the price point. We stayed during the first cold weekend, and our heater had no heat. They quickly moved us to a new room... More 

Helpful?
Thank Jeff K
JanBaechtel, Corp at Baechtel Creek Inn, An Ascend Collection, responded to this review

Thank you for your lovely review and we will strive to be great on your next visit! We do apologize for the heater . . . first cold snap has set in and our units were moved from AC to heat and apparently some of them need some adjusting. We are in process of doing that now. Breakfast appears to... More 

San Francisco, California
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 19, 2015

We recently stayed here on our way to Mendocino. We chose this place seeing all the great reviews. Upon checking in, we were told that breakfast would be really great, so we looked forward to that. In the morning, we found that there was hardly any breakfast at all. No eggs, coffee, toast, etc. Just raw tater tots and do-it-yourself... More 

Helpful?
1 Thank Roohi R
JanBaechtel, Corp Office at Baechtel Creek Inn, An Ascend Collection, responded to this review

Thank you for taking the time to let us know about your experience with breakfast. We apologize for your disappointment. We take pride in our breakfast and always want our guests to feel good about it too. Sometimes our guests arrive when the rest of the guests do and there are periods where you just almost can't keep food stocked... More 

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