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BEST WESTERN Palm Garden Inn

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13659 Beach Boulevard, Westminster, CA 92683-3203
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BEST WESTERN Palm Garden Inn
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236 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Palm Garden Inn
See the most recent reviews
Castro Valley, CA, United States
2 reviews
5 of 5 stars Reviewed June 11, 2015

The Palm Garden Hotel is close to Disneyland, Knotts Berry Farm, and Long Beach. It is very clean and exceptionally well-maintained. Although we did not stay in a spa room on this trip, my husband and I recommend the spa rooms. Whenever we are in the area, we stay at this property.

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for the great review! We are so proud to have exceeded your expectations with your past trip. As many of our loyal guests, such as yourself, have noticed we have been working on not only maintaining our property, but also improving it for the last couple of years. We have also made sure to have our entire staff,... More 

Bullhead City, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 9, 2015

We planned a day trip to Disneyland and needed a place to sleep that was within easy driving range from Disneyland. The hotel was clean, the beds comfortable. The soap dispensers in shower was weird. The breakfast was just okay, better to eat at Ihop or Denny's.

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for taking the time to write a follow up review on your last stay. We are glad you enjoyed your stay and hope to see you next time your family comes down for Disneyland! More 

Goodyear, Arizona, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 5, 2015

I booked a two room suite at this hotel almost three months prior to my family vacation. Prior to our departure I called the hotel twice to confirm the reservation. On a whim I called the night before our departure only to find that my three night stay had been reduced to a one night stay. With all our bags... More 

Was this review helpful? Yes 1
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

I am sorry to hear you were disappointed with the reservation you had in place for your family vacation. I did go ahead and check your initial reservation and as mentioned, your original reservation was always set for one night, not three. I'm sorry if there was any confusion, we do our best to make sure our guests are informed.... More 

Hudson, United States
1 review
5 of 5 stars Reviewed June 5, 2015

Great place to stay. On line said no availability for the nite we needed but we decided to go in to see...Lucky for us they had a room. Least expensive but the best on our 10 day vacation. Also, by far, the best continental breakfast!! Staff was very friendly and courteous.

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Kathleen, Thank you for reviewing your last stay at our property. I am thrilled that you were able to continue your 10-day vacation at our property. On behalf of our entire staff I would like to thank you for your kind words. We at the Palm Garden Inn take pride in providing superior customer care and are glad to have... More 

Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 5, 2015

Had some issues with check in because my reservation wasn't showing up. Booked a hot tub room for a couple of nights.. Room was a little on the small side. They did updating to pretty much everything in the room except the jacuzzi tub..the jets were weak and had trouble starting up. Bed was hard and uncomfortable. In the morning... More 

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

HotelGuruGirl, Thank you for taking to the time to review your past stay. I'm glad we were able to fix any issue you had during check in so you could be accommodated. Please rest assured that we do take all of our guest's feedback into consideration. We truly appreciate any and all feedback since it allows us to strategize in... More 

CA
Level Contributor
199 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 334 helpful votes
4 of 5 stars Reviewed June 3, 2015

Nice clean hotel in a pretty nice area close to some really good food areas. They have Kurig machines in the room and a larger than normal mini fridge. They provide a free breakfast with the usual offerings I didn't bother going down since I was looking forward to trying a local tea house not too far away, but hubby... More 

Was this review helpful? Yes 2
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

From all of us at the BEST WESTERN Palm Garden in, a great big thank you for all your wonderful words and positive review. It inspires us all to know we are valued and our service helps create beautiful memories. Thank you also for your tips for any future guest. Some of the best insight comes from individuals whom have... More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed May 26, 2015

I stayed at Best Western on Beach BLVD. the service was great, they were very patient with the soccer teams. The group was about 10 families and we all had a good time. Enjoyed the pool and had a barbecue as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for taking the time out of your day to review your last stay at our property. It was an absolute pleasure to have the soccer team come down for the tournament. Our entire staff is aware of many of the difficulties that are encountered when traveling in large groups, such as sports teams, so we are thrilled to... More 

Temecula, United States
1 review
5 of 5 stars Reviewed May 24, 2015

Spent a quiet and restful night prior to a big day! It was worth spending the night rather than community 3 hours for our niece's graduation. We were only 20 minutes away, and our Hotel Clerk gave us exact directions on how to get to CSULB to avoid any congestion, made it in plenty of time to get great seats!

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for taking the time to review your past stay at our property. We are glad to have had you stay with us the night prior to such a festive family celebration! We would also like to thank you for the kind words regarding our staff's customer care; Here at the Palm garden Inn we do our best to... More 

Pahrump, United States
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed May 15, 2015

This facility is undergoing some cosmetic exterior improvements, but on the whole, a wonderful stay. Our bathroom could use a sprucing up but the main room was decorated very nicely and the beds were very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Thank you for taking the time to review your current stay. We are thrilled to have contributed greatly to making your stay enjoyable. We are constantly trying to make improvements to our property and as you mentioned, we are currently working extensively on improving our exterior. We would also like to thank you for your feedback as a whole. With... More 

San Jose, United States
1 review
5 of 5 stars Reviewed May 12, 2015

Location is close to the Orange County airport (SNA) and not far from the Disneyland yet with very reasonable price, Internet and breakfast included ! Easy freeway access and with traditional Best Western style rooms. Great value for the stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
goooal12, General Manager at BEST WESTERN Palm Garden Inn, responded to this review

Kevin, Thank you for taking the time to review your current stay at our property. We are pleased to have had you stay with us. As a central location in Orange County we are very fortunate to be within reasonable driving distance from our county's greatest locations such as Disneyland, Knott's Berry Farm, Little Saigon, John Wayne Airport, and So... More 

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